user
Atomatic Mechanical Services Inc
3733 N Ventura Dr, Arlington Heights, IL 60004, United States
Appearance
Atomatic Mechanical Services Inc
Comments
ma
Review №1

Ernesto is the technician that Ive had 3x in a row. He is very professional and courteous. He addresses any concerns that I may have and explains everything he is doing on the system. Very pleased with him and ATOMATIC.

St
Review №2

My furnace stopped working on a very cold day. I called Atomatic and they said they were booked for the day, but could squeeze me in. Ivan arrived and quickly diagnosed the issue. In very little time, my furnace was up and running again. Ivan even took the time to show me how to program the thermostat to save on my gas bill. Between the lady on the phone squeezing me in and Ivan’s quality work, I highly recommend Atomatic!

Jo
Review №3

Terrific professional service starting with the office when you call to schedule an appointment, to the service tech who comes to the house. These people know what they are doing and really work hard to make sure the customer is satisfied and receives first rate service.

Ed
Review №4

Ivan was helpful and friendly. He showed up on time despite traveling from afar. He showed utmost professionalism while he was here and answered all the questions I had. He left the unit in a better condition after the service.

Ta
Review №5

My husband and I were in need of replacing our furnace and ac unit.We met with our salesman Jordan, who could not have been nicer or more accommodating. He accessed our old unit and gave us his recommendations.He was knowledgeable and gave us his opinions without any pressure.We were impressed and moved forward with the install.Jake and Dave were here on time, friendly, personable, and very professional.They finished the install and explained all the features and made sure we did not have any further questions.We are very happy with our unit and it was a pleasure to have Jordan, Jake and Dave in our home.We would definite recommend this company .

Le
Review №6

We’ve used Atomatic at two of our homes and have always felt taken care of. All of their associates are superb, especially Ivan! He’s been our technician for a few calls and he’s always a pleasure to have in our home. He’s extremely professional and courteous and you can tell he values his work and appreciates the customer. Thank you for providing our family quality service!

Sh
Review №7

Polite and tidy technicians. Clean up after each service call. Answer questions honestly and respectfully. Explain what they are doing and follow up with an emailed receipt.

na
Review №8

Last Saturday night, my furnace took its last breath. Sunday morning, I had a tech (Ivan) and a new furnace installed Monday morning, first thing. My install tech (Ernesto) did a fabulous job, wore his PPE and wiped down everything he touched with disinfectant.Granted, business are slow at this time, but this is how Atomatic runs. They will bend over backwards to get the job done without raking you over the coals on pricing.A/C season is upon us and theyll be back to due an inspection when the weather is a bit warmer. If the A/C needs replacement, theyll have the job, as well.

El
Review №9

Joe with Atomatic came today to complete the quarterly maintenance - he was outstanding!We have been with Atomatic for some years now and not once have we had an issue.They come in and complete the needed maintenance. They take the time out to explain everything after and make sure you understand their finding along with their recommendations.They are truly a great company to use and so glad we made that choice!

Ja
Review №10

We remain faithful customers of Atomatic Mechanical Services because of the consummate professionals on their staff. For many years we have benefited from their expert service, advice and success in keeping us extremely satisfied through extremely bitter cold winters and hot, humid summers. They proactively maintain all equipment so we have never needed emergency calls. We were able to keep our furnace for about 25 years because of them, and now have new furnace/a/c systems that we chose through their sales office. We could not be happier!

Ha
Review №11

Joe K. Was very efficient, informative and kind. He made sure I understood what he was talking about and did a great job taking care of my furnace and ac unit. We will always choose Atomatic!

El
Review №12

I called Atomatic Mechanical in an emergency. My A/C went out just as temperatures were about to hit the high 90s. Not only were they extremely responsive, their technician was incredibly professional and completed the job same day. I was impressed by the quality customer service and repair. I will definitely use them again!

Gr
Review №13

I’ve been using Atomatic for a few years now on the monthly maintenance plan. They come twice a year and do a phenomenal job. They are ALWAYS extremely professional, courteous, prompt and friendly. I do pay a bit of a premium but it is well worth it for maintaining my equipment for heat & A/C.

To
Review №14

Scheduling was easy to do and handled politely. The tech showed up on time, was thorough, helpful and explained the issues with my A/C. Also, they use mobile devices to quickly communicate pictures, problems, trouble shoot and were able to get me a preliminary quote for a replacement furnace in minutes.I have now used Atomatic for 4-5 years of annual HVAC maintenance on my two units and continue to be pleased with the companys people and service.

Fr
Review №15

Rich was great as usual, he arrived promptly, went right to work and completed his task in time for me to leave for work. He even made sure that my gate was locked. thanks for such great service, hence this is way we use your company for our services.

Th
Review №16

Ivan was thorough and kind. He listened well and described how the units should be operating in an easy-to-understand manner. Thank you for great service!

Jo
Review №17

Our service technician, Rich is professional, knowledgeable, thorough and prompt. For years, our heating and cooling systems have performed reliably, thanks to the continuing quality of service calls and the equipment Atomatic has installed in our home. This is the third home where we have employed Atomatic. And, Mary, in the office, is always cheerful and helpful in setting up our service appointments.

De
Review №18

On time arrival, meticulous service, very professional and courteous service representative. Ive been a customer of Atomatic for at least twenty years and have never been disappointed!

Ch
Review №19

This service person is prompt, personable and does an excellent job. He makes certain all components of the equipment are optimized and gives concise explanations of what he did and what I should do. Highly recommend Atomatic.

Da
Review №20

I had residential service completed on my home Carrier furnace. Rich was pleasant, courteous, quick to diagnose the problem but still checked other areas too. I liked the fact that he was friendly and conversed with me all while working. Not stopping to Chat on a customers dime is a good trait. As always, Atomatic is a great with which to work.

Ve
Review №21

The people at Atomatic are so kind. They are always helpful. Easy to set up an appointment. Rich is our service guy and hes always wonderful. He calls when he is on his way. Hes always willing to answer my questions.

Ne
Review №22

Very detailed information of what my options were for AC unit replacement. The recharge of freon went well. I wish the diagnostic fee was a tad cheaper, but Rich Salinas, my technician was very polite, punctual, and informative about my particular home central air system and how I should adapt to incoming changes in the industry. Would hire again.

je
Review №23

Like to say thanks to Jordan and his Residential Group at Atomatic for the exceptional service. The technician, Demitrius, showed up at the scheduled time (called on his way over as well) and had our air conditioner running smoothly in no time. Between the furnace install you did a few years ago and the simple AC job yesterday, you keep showing what makes Atomatic heads and shoulders above the other guys.

Jo
Review №24

We were out of the country, it was 89 degrees at home, and we needed a new AC. Our wonderful builder Matt Pollack got the ball rolling for replacement and ATOMATIC made it happen! Ivan got here this morning at 7:30 am and worked ALL DAY to replace the unit and allow us a cool nights sleep! He has an amazing work ethic and worked so hard in the brutal heat. The guy is a winner!Thank you!!!!!

Ke
Review №25

Demitrius Pierce was outstanding. It was late, snowing and cold when he arrived. He came in and diagnose the issue and get us up and running. He was very nice and super polite and at 3:30am that’s pretty cool! Thanks!

Cr
Review №26

Setting up a appointment was very easy and the girl there was very friendly. The tech that came to house Joe, was very helpful and nice. Very happy with the service we get from Atomatic so far. Definitely refer others to them.

Re
Review №27

I was able to schedule an appointment the day I called and got an advance call from Rich prior to his arrival so I could be home. Rich is always very friendly and helpful and gets it resolved:)

Na
Review №28

Im happy to recommend Atomatic. They have been servicing my furnaces and air conditioners for many years. They are honest and efficient as well as very pleasant to deal with. They gave earned my complete loyalty.

Be
Review №29

Rich did a great job. Great attention to detail and explained everything very well.

Ro
Review №30

Ivan the repair technician was courteous, professional and diagnosed the issue with my furnace quickly. He explained in honest detail the issue and repaired my unit in a timely manner. I appreciated his professionalism and Atomatic will be my go to company when needing mechanical services.

St
Review №31

Joe, answered all my questions, was courteous and performed the work in a timely manner. He called my cell phone to let me know his status on what time he would be there and even called when he got stuck in traffic to let me know hed be a little late. I appreciated this as I was coming from work in order to meet him.

Sc
Review №32

Joe did an excellent job in explaining our alternatives as well as identifying possible issues that we were facing with our HVAC system. He was very thorough and very professional in answering our questions and addressing our concerns. We recommend Atomatic to others anytime someone is looking for HVAC work.

Sc
Review №33

Have used Atomatic for 20 years and two different houses including everything from yearly maintenance to an entire system replacement. Very professional, always on time and most importantly everything has always run as it should. Highly recommended

Ba
Review №34

Have worked with Atomatic for over 22 years...technicians and service has always been terrific...very accommodating. The latest service call was because our air-conditioning unit was malfunctioning in the oppressive heat Monday evening June 18. That evening after hours Nain Vazquez came to our home and in the pouring rain repaired the unit. Came back yesterday and made additional enhancements. He was professional, knowledgeable and friendly. Looking forward to continue working with Atomatic for many years.

An
Review №35

Ivan has serviced our heat pumps over the past couple years. He is always friendly, professional and knowledgeable, and happy to answer any questions that I may have

Da
Review №36

Ivan from Automatic was very professional, prompt and personable. He was able to fix our issue with our AC/humidifier in a timely manner. We appreciated his respectfulness towards our home too!

Ke
Review №37

Great products and service. Reasonable price. Jordan and his team were thorough, fast, and did an excellent job all around!

Jo
Review №38

I have been a customer of Atomatic for 18 years. Customer service has always been excellent, by Mary in residential customer service and the techs who came to my house for maintenance. When I had an issue on an extremely cold weekend they came to my house on a Sunday and took care of the situation immediately. Thanks to everyone at Atomatic,, especially Mary!

AN
Review №39

Automatic delivers great A/C service. They provide maintenance for my 3 condos. They recently installed a new Nortec humification system. They did a great job!

Ma
Review №40

Ivan was absolutely awesome throughout our furnace and AC installation. Felt comfortable having him do the install as he was very knowledgeable and friendly throughout the whole process. My wife was pregnant in the winter when our furnace broke, Ivan took care of us immediately!

Jo
Review №41

Atomatic has the best trained techs in the business. I have been using them for a number of years now and have recommended them multiple times. Great company.

Gl
Review №42

Have been using Atomatic Mechanical for many years. As a commercial building engineer. I have used them for all the mechanical preventative maintenance of my buildings.As a homeowner I use them for my HVAC preventative maintenance. They do a great job.They are very thorough, knowledgeable and courteous.

La
Review №43

Atomatic has provided us with excellent service from installation of new HVAC units to years of prompt, professional and courteous bi-annual inspections and a few repairs.Their office and field staffs are always courteous and professional - a pleasure to work with. Joe is the Atomatic technician who has handled our scheduled inspections and worked diligently to resolve an unusual problem that ended up being a warranty replacement of some components. Mary in the office is always very pleasant and responsive.We have used some other HVAC companies in the past but since we started with Atomatic we have stayed with them feeling that they provide the best overall value.

ca
Review №44

Once again the Fall inspection was done and as usual all is good!Thank you for sending a person who tells you what theyve done and why.

Jo
Review №45

The service from Atomic is consistently excellent. From scheduling an appointment to the service/repair technician, they are truly experts in what they do. Scheduling, unlike many service companies, seems to really work with you to get a service person out as soon as possible. The technician who has consistently worked with us is named Rich, and he is wonderful. He knows our building, he knows our specific units, and he knows the machines he services inside and out. His approach to a service call is doing what needs to be done until the problem is diagnosed and a solution is in place. Its never a lot a fun when the HVAC unit isnt working problem....and there is never a good time for it to happen. But I can count on Mary at Atomatic to get Rich out to us asap, and then I know that Rich has the expertise to get us up and running. I cant recommend the service aspect of Atomic highly enough.

Ma
Review №46

Very impressed with the prompt service and the professionalism of both technicians. They took time to explain what they did and left the area very clean. I would highly recommend them and Atomatic!

Ch
Review №47

My heating and AC have been maintained by Atomatic for over 25 years. My experience has been great service and professionalism. The technicians are knowledgeable and courteous.

Ro
Review №48

I cant say enough good about Atomatic. Service is par excellence and the technicians are efficient, very competent and personable. They definitely are proficient in their knowledge of the workings and maintenance of HVACS.

Ma
Review №49

I recently had a new humidifier and thermostat installed. The technician, Joe, was right on time, presentable, friendly and knowledgeable. I had a great experience and would recommend them to my friends! The price was right too!!

Mi
Review №50

Rich, the technician handling this service, was both efficient and courteous. He called ahead and kept me up-to-date on progress and left me as a satisfied customer.

Ho
Review №51

Demetrius serviced our house and was amazing. He arrived on time, finished the job properly and timely. When he finished he took me to the unit and explained the new unit and how to properly use the controls on the humidistat. Also, the job site was cleaner when he left than when he arrived.Jim Betke

Mi
Review №52

I have used eight atomatic in my condo in the city for over 15 years. We have complicated units in the building, and they are the only ones able to service them properly. They have always been on time, and fixed the issues immediately. Over the years, I have learned to trust them. Recently, had a minor miscommunication about the service, but they were able to step up right away, and work with me to find a happy solution for all parties. I was very impressed, and they were easy to get a hold of it and responded by email right away, and fix the issue in a matter of hours. Very professional and respectable. Highly recommended.

Jo
Review №53

Outstanding organization. Very professional and polite employees. Highly recommended !!

Ca
Review №54

We purchased a new furnace and air conditioner from Automatic Mechanical Services, Inc. The price was the best quote we received and the service was fantastic! They installed on time and within a couple of hours. Installers were very professional and clean. They left no mess. Automatic registered our new equipment for us and sent us information on possible rebates withNicor and Comed. They exceeded our expectations. I would highly recommend them to anyone!

Da
Review №55

If you want to be laughed at for not knowing the various components of your HVAC unit, and if you want to be patronized, definitely give this company a call. Mary will help you with all that. Shes a doll.

La
Review №56

Demitrius was right on time. He obvioudly knows what he is doing. Very competent. Answered all of my questions. Looking forward to his next PM visit in the winter. I recommend him and Atomatic to everyone.

Su
Review №57

Our service technician was Ivan. He was wonderful! Friendly and very competent!We highly recommend Atomatic!

Do
Review №58

Over 12 years following installation of our HVAC, we have used Atomatic for maintenance and service and have been 100% pleased. The quality of the people from Atomatic are excellent which gives you great confidence in the service.We feel fortunate to have them to serve our HVAC units and will continue to use them and recommend them.

De
Review №59

Highly recommend Atomatic for any HVAC issues. They were able to come out the same day to fix my thermostat that stopped working. Their service team professional, knowledgeable, and friendly. I will be using Atomatic for all my future HVAC needs

A
Review №60

My service tech was Ivan and I was very impressed with his thoroughness and attention to detail. It’s nice to know there are technicians out there with honesty and integrity.

D
Review №61

I have been a long time Atomatic customer and have never had a bad experience Ivan is an excellent technician and Brant is a terrific technical advisor. Thorough, honest and extremely professional in everything they do

Ro
Review №62

Rich does excellent work. He is on time, efficient and explains things well. Thanks Atomatic!

Mi
Review №63

We have a service contract with Atomatic - they are always quick to respond and genuinely respect urgency and cost. Highly recommend.

NE
Review №64

We have used Atomatic for several years for both maintenance and replacement of our HVAC equipment. The associates are professional and they are honest in their evaluation of the condition of your furnace and air conditioning system. They make you aware of potential problems that you may face in the future due to the age of your HVAC systems and they give you possible options for moving forward. The service techs are clean and careful to pick up after themselves. I highly recommend Atomatic to anyone with HVAC issues or just looking for a reputable company to perform maintenance on their existing systems.

Om
Review №65

Ivan has preformed outstanding services just as he did the last time he came to my house for an emergency call in Dec. A true professional!

Mi
Review №66

Great customer service..Reputable, trustworthy company..

Da
Review №67

Excellent company to work for with great values, leadership and stable growth. Both a customer and employee focused company that consistently goes above and beyond.

Ba
Review №68

It was a very positive experience. The professional was knowledgeable and explained things well.

Ju
Review №69

Great customer service and top quality maintenance and mechanical skills

Al
Review №70

Great service - Joe K was professional and informative. Will definitely use Atomatic again for future issues.

Ca
Review №71

Demetri was very professional Had a great attitude. Be proud hes on your team.

Ra
Review №72

Joe was helpful and knowledgeable. He made a few suggestions for helping with room that tends to stay colder than the rest.

Wi
Review №73

Rich is very familiar with my systems, is is very thorough, de-briefs me after every visit and has kept things running well.

Kr
Review №74

Ivan is a pleasure to work with. Very professional and efficient. Thank you!

Da
Review №75

Very respectful service with well skilled technicians who have an eye for detail. I wouldn’t use anybody else for residential HVAC!

Ch
Review №76

Always great service. Prompt, efficient and work is always very professional

Jo
Review №77

The gentleman that did the work on our Air Condition and Furnace did a super job!!!!! He represented Action as a professional who showed the quality of work he does as well what Action represents to their customers.

ca
Review №78

The team at Automatic is always knowledgeable, prompt and courteous. One star off b/c I do think they are a bit expensive but the techs that do the service and their customer service folks on the phone are great!

Cr
Review №79

Ivan the technician did a great job. He went above and beyond to get the situation handled!

Ro
Review №80

Joe was extremely comprehensive and thorough. Professional and neat

Ly
Review №81

I always call Atomatic for all our HVAC service Theyre a large company, knowledgeable and reliable. I have used them for over 20 years

Ma
Review №82

Ivan had our A.C. up and running again in no time. Great service.

Ji
Review №83

We have used Atomatic for over 20 years including installing our current equipment. Very satisfied with their service and responsiveness.

Ma
Review №84

Extremely happy with the customer service that Ivan demonstrated and provided us with.

Do
Review №85

Very professional, and courteous. Quick to respond to emergencies!

Ni
Review №86

Rich was thorough, efficient, and provided useful information.

Lo
Review №87

Ivan did a great job & is a super nice guy!

An
Review №88

Professional and friendly, would definitely use them again!

Co
Review №89

The two servicemen went above and beyond checking all of my heating systems, and answered all of my questions.

Wi
Review №90

Great preventitive service

ri
Review №91

Everything went fine.

El
Review №92

Excellent, honest, professional service techs

Te
Review №93

Service wa on time. work well performed.

Ma
Review №94

Ivan was great !!!! We will use your services in the future !!!!

Je
Review №95

Excellent and professional service, as always!

te
Review №96

Prompt efficient pleasant service

Gr
Review №97

The best!

Ma
Review №98

Efficient, timely and professional

St
Review №99

Outstanding service from Atomatic!

Information
3 Photos
99 Comments
4.9 Rating
  • Address:3733 N Ventura Dr, Arlington Heights, IL 60004, United States
  • Site:http://atomatic.com/
  • Phone:+1 847-818-4300
Categories
  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Heating contractor
  • Heating equipment supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
Similar organizations