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R&R Garage Door Repair & Replacements
3016 Malmo Dr, Arlington Heights, IL 60005, United States
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R&R Garage Door Repair & Replacements
Comments
Mi
Review №1

We were recommended R&R after being told by a few others that our garage door motor was too old to get electricity through it and would need to be totally replaced. Kriz came out and had the motor up and running within minutes! He was extremely personable and helpful, and made what we anticipated to be a huge headache into a really positive experience. Would absolutely recommend!

Fa
Review №2

Our garage spring broke over night (which was LOUD!!) and I was stuck in my house and unable to get my car out of the garage. Wendie set me up with a same day appointment and Chris came shortly after I called and got my door all fixed up! SO thankful for the quick, knowledgeable, and professional service!

Re
Review №3

Great company! My husband had our garage door apart for 10 months trying to fix it and R&R had my garage door up and back working along with installing a key pad on site in 20 minutes if that. Up front, straight forward nice people and COMPLETELY fair prices. Definitely recommend them!

Ju
Review №4

I called since they had just fixed up my neighbors garage and he said they did an amazing job. Wasnt disappointed, calling in the morning, they said they would be there between 1pm and 3pm.He showed up right at 1pm, explained what needed to be fixed, had the bracket and parts needed, fixed it, and then oiled up the rollers and tightened the slack out of the chain for good measure.Pretty sure if I had called anyone else they would have tried to stick me with a new door due to the age (its the original garage door).Would highly recommend and definitely use again.

J
Review №5

Replaced my old broken door and 1978 opener. Great work! Chris is very friendly! Would use them again for sure!

St
Review №6

I couldnt be happier. A rep visited to measure and provide a quote within 24 hours of my call, and the quote visit only took about 15 minutes. Pricing was fair, and they agreed to do the work within 48 hours. The tech who installed did a wonderful job removing the old door, installing the new opener, door and tracks, and explaining the new components to me. He was quick, efficient, friendly and seems to have done a very good job.I dont think Ill need to call R&R for a while (since this door is sturdy and should last for years!), but Im happy to recommend them to anyone looking for garage service.

ka
Review №7

The owner is extremely knowledgeable! The entire process was very quick and easy. The guys installed the new door and took everything away within a few hours and left the place immaculate. The new door is beautiful, quiet and worth every penny. Great prices too! I highly recommend them. Easiest thing I’ve done in 2020.

Ma
Review №8

I received an estimate from another contractor, who suggested replacing our broken garage door and was booked six weeks out. My brother-in-law then suggested I call R&R, and I am certainly glad I did! Kryz, one of the owners, came out and offered to repair the door, which he did within 15 minutes. He then came back the next day with the necessary part to repair the opener, all for a fraction of the cost of replacing the door! The door operates great and looks nearly like new again. There are still honest contractors out there and Kryz is one of them. R&R have earned our business for life, including when we actually do need to replace our doors. I would recommend them to anyone.

Jo
Review №9

Price was comparable to other quotes. Work was fine.

Re
Review №10

Great company! Kriz did a great job replacing our opener and rollers and adjusting everything. Works great now! Very professional and reasonably priced!

bi
Review №11

They answered on the first ring, had me scheduled for an appointment the next day, and it cost exactly what they quoted. My garage door was stuck down and I couldnt lift it at all. I called R&R and they took care of it!! 5 Stars all around.

Pa
Review №12

Today my house Garage door replaced by R&R Garage Doors ( Mom &Pop) family owned business....Starting from the intial call to closing of the job, Wendie & Kriz did awesome job..Wendie deal with sales and appointments and Kriz is the main person in installation.Exactly 1hour 05 minutes, they started and completed and cleaned the floor and left.1. Reasonable price2. Explained to customer whats the issue is, made us educated.3. Professional in doing the job and fair discounts offered.4. Right in time to work and winded up the things cleanly..5. Finally made us Happy with the service. Quite and smooth rolling garage door.If anyone planning to change the garage door, I personally prefer my new friends Wendie & Kriz from R&R garage doors ( Mom & Pop)

So
Review №13

First time I used their service I was disappointed with the lack of communication. Their technicians came in and took the faulty parts without showing them to us and came back later with new parts that looked like the old parts with fresh and poorly done paint.Second time, they came in unannounced and left without communicating with me until I called a few days later to ask for the diagnosis. Their diagnosis was completely and visibly incorrect which caused me to hire another company to finish a job that our technician could have easily done for free. They refused to take responsibility in their technicianss lack of skills and communication. Although, they told me that technician was no longer with them which led me to believe they had realized how incompetent he was.

Wa
Review №14

Great service and support by Wendie and Kriz at R&R Garage Doors. I was looking for a new garage door and they came out on time, provided a free estimate, and installed a great garage door today. Couldnt be happier with the work that Kriz did. Will definitely be reaching out again in a few months to get a jacklift garage door opener.

Su
Review №15

Chris arrived juat after a 40 minute wait to get our damaged garage down and secure. Someone rammed into it overnight.We couldnt be happier with this FANTASTIC COMPANY!!!

Jo
Review №16

After experiencing a bad cable brake on my garage door after a long day, I was thrilled when I called R&R door repair ; after 5 Must add, and was greeted by a person and not an answering machine. I was asked if I would be available in the next 30 minutes for a repair man to come out. Wow !! Same day and 30 minutes .. better than a Pizza. Chris came out on time and went above and beyond by not only replacing broken part, he tightened my opener, aligned my door and greased rails just to ensure my door operates properly. Excellent service at an affordable price. Who says people no longer care about their customers ?? Not the people at R&R garage door repair. Thank you for your professionalism!

Ja
Review №17

Out of all the days our garage door could break, it had to break on a Sunday. I called R&R because it was the first place I saw on google, had very good reviews, and they are open 24 hours. I called around 12:30 and I was very relieved when someone picked up the phone. The gentleman on the phone said someone would arrive between 2 and 4. The technician actually arrived at about 1:45 which exceeded my expectations. I greeted Chris at the door and he was very kind and informative. He told me the price of labor and parts up front and said he had the parts in his truck, so he was able to get the job done very quickly. I will definitely be using R&R for all of our future repairs and projects.

hd
Review №18

Great service very pleased with entire process. From initial call app time and everything else. Cris show up on time quote very reasonable price and get the job done as promised with great warranty.

ca
Review №19

I just opened my own business, and needed my overhead door springs adjusted. Made one call, and the tech was out in about an hour on a busy week day. Not only did he adjust the spring perfectly, he re aligned and oiled my tracks for no charge. These guys will be the name I give to anyone that asks!

Mo
Review №20

Great service! He was so timely and professional! Nobody else could beat his price, beyond fair!

Sh
Review №21

So happy with our new garage door! Best estimate by far and the install was fast. Highly recommended!

Pa
Review №22

Gave me great advice over the phone and helped me solve the problem, Saved me a service call, but will call them next time and anytime!

Ch
Review №23

Great Service!

Gr
Review №24

Been meaning to get my garage door fixed for almost a year! I called up R&R. Was able to set the appointment right away. Chris came out fixed everything right up! Great customer service if you need your garage door fixed you gotta call R&R

Information
5 Photos
24 Comments
4.8 Rating
  • Address:3016 Malmo Dr, Arlington Heights, IL 60005, United States
Categories
  • Garage door supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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