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Persin and Robbin Jewelers
24 S Dunton Ave, Arlington Heights, IL 60005, United States
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Persin and Robbin Jewelers
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Mi
Review №1

My experience with Heather was easy, fun and professional. I called some local dealers to find a hard to find Tudor BB58 with no success. Then I called Persin and Robbin; Heather had the watch in hand and offered to put it aside for my viewing. This being my first time visiting Persin, not having a previous relationship, Heather treated me like a long-time customer. She was Genuine, no pressure, focused on what mattered to me, overall an outstanding experience. Of course I bought the watch, love it. Now Heather, please find me that black blue GMT Master II:)

Ke
Review №2

I had a great experience working with Heather on purchasing a new luxury watch. This was my first visit at this jewelry store and I was worried that I would be pressured into buying something right away but Heather’s approach was super friendly. She was very professional, knowledgeable, and fun to talk to! You can tell that she’s also passionate about watches. She helped me try on a few Tudor and Rolex watches until I chose the Tudor Black Bay 58. It’s an amazing piece and I’m very happy with my purchase! Thank you for a great buying experience.

Dr
Review №3

My very first visit to the store was warm and welcoming. While browsing their collection, I had a fantastic conversation with Heather, who took care of me and help find what I was looking for.I was ecstatic when I received news that the desired piece was available for me to come in and purchase.Delighted with the friendly service from all the ladies at Persin & Robbin Jewelers and would highly recommend them.Thanks again.Cheers.

Jo
Review №4

Wow...Luxury businesses should learn from Brad and his team how to treat customers with respect and build partnerships.Last weekend, I had an exceptional experience with Persin and Robbin. Brad was able to help me get my “DREAM timepiece. The entire process took less than 20 min.I highly recommend talking to Brad and his team if you are looking to buy jewelry or watches. I can confidently say that you wont regret it. They are not looking to sell you but to partner with you.I genuinely appreciate the partnership and certainly will come to you for any future jewelry and watch needs.

Vi
Review №5

Excellent professional staff at this location. They were very quick to get our orders sized and completed. The prices are great too! I recommend this to anyone looking to save a buck and still get excellent service!

Mi
Review №6

The communication is fantastic, to begin with. I was told Cathy could help me, and that she did! For a fair price, my handmade gold earring were adjusted by the jeweler. They go above and beyond with a pleasant experience and answering all your questions. Twice over they adjusted my earrings and we got it right. I would definitely recommend the company, and if you’re lucky, get Cathy to help you!

Ge
Review №7

Over the years, Ive purchased several items from Persin & Robbin. Ive also had them repair my Rolex. Why? Excellent service, knowledgeable staff and fair pricing. When I go there, I know Im in great hands. Best jewelry store in metro Chicago!

JE
Review №8

Just purchased a new Tudor GMT from Persin & Robbin Jewelers. Over the course of my extensive research and decision process Im proud to have made my purchase here. Owner Brad Robbin was patient and treated me like I was apart of his family. His staff/family was amazing to speak with. Folks if your looking for not only for a quality piece, but A+ service that goes beyond just your purchase..please see Brad first, you wont regret it.

La
Review №9

Heather has been a pleasure to work with. I have purchased several watches from her and she always goes out of her way to be accommodating. Highly recommend this establishment.

Ac
Review №10

Ive had amazing experience with Persin and Robbin place. I was looking for 1st proper time piece and decided to pay a visit at local store. The sales lady, Heather was extremely nice and knowledgeable, it was real pleasure to talk with her about specific watch . Store owner, Brad helped with transaction which was smooth and truly enjoyable. Highly recomend this store with passionate, professional sales clerk and great selection . If you looking for very special, lifetime gift - give them a shot.

JD
Review №11

I brought in my Dads watch for repair...the customer service was fantastic. Great service, friendly and professional! They even completed the repairs and cleaning a head of schedule and on budget.

Da
Review №12

Great place and super nice people! Kathy was super nice and helpful and got me exactly what I wanted! Thank you!

Br
Review №13

This is my first time to write a review. I have bought watches at a few different Jewelry stores but by FAR the service I received here was just the best. The staff was very friendly and welcoming. I have had the privilege to purchase 2 Rolex watches on separate occasions. They have definitely made a lifetime customer out of myself and my family. I look forward for the future when I can make my next purchase.

Jo
Review №14

Fantastic service. Wife purchased a beautiful custom made diamond necklace and watch. Staff was absolutely on point!

Am
Review №15

Great service & beautiful work on repairing my wedding ring. Cathy was knowledgeable & helpful. I recommend Persin & Robbins for all your jewelry needs!

Mi
Review №16

Its difficult to put into words my experience with Persin & Robbin. As soon as I entered their beautiful Arlington Heights store I was greeted kindly and warmly by the staff. I spoke with Heather about my intentions on purchasing a wedding band for my future wife, and a Rolex watch for myself to signify the event. Heather went above and beyond in accommodating myself and my fiance. Cathy, assisted us in creating a beautiful custom wedding band that my future wife will cherish forever; while Heather was able to miraculously find me the Rolex I had wanted, even when the other Rolex ADs in the Chicagoland area either laughed at me or failed to even acknowledge me. On top of that, the owner, Brad, also took time out of his day to speak with me and ensure that his staff was taking care of me; which you rarely get in other stores. They have helped me in making my wedding day an event to remember and for that I am eternally grateful.

Ni
Review №17

I stopped in to Persin and Robbin Jewelers over the weekend while in the area visiting family. I could not be any more impressed with the level of service. There was a short wait while other customers were browsing, and I was greeted by Brad who took the time to wait with me and make the wait pass by very quickly. After that, I was able to find exactly what I was looking for, which wasnt a straightforward request.I fully recommend this store for your watch or jewelry needs!

To
Review №18

As a guy who knows nothing about engagement rings besides the fact that I wanted to get my girl the ring of her dream this place (especially Kris) were unbelievable. They were so helpful and straightforward, but most importantly kind. They made the whole experience the amazingly joyous process that I will cherish and remember forever. Billion star rating

Sc
Review №19

I purchased a watch at Persin & Robbin a few months ago and was extremely impressed with Brads friendliness and unpretentious nature. Ive been back in the store periodically since then and he always takes the time to spend a few minutes speaking with me. Id always rather buy local and its rewarding to have found an area business that exceeds expectations!

k
Review №20

Absolute excellence; professional and friendly service. Heather sold me a beautiful new Rolex without the pretentiousness associated with some of the other dealers here in Illinois. Person and Robbin is certainly worth a visit if you are in the market for a new watch or other jewelry.

Ni
Review №21

Best experience in watch and jewelry purchase. Brad is the owner and extremely helpful through out the purchase process from placing an order to pickup. Tried other well-known local jewelry store in the past but no one is the match to Persin and Robbin. I love watches and brad always help me to find the right one for me.

Li
Review №22

Great selection (have purchased a bracelet and earrings) and the employees were extremely helpful with some older pieces of jewelry I was having some trouble with!

Se
Review №23

The staff is very knowledgeable and polite. They were able to repair my wife’s engagement ring reasonably and quickly. The owner Brad also took care of me with a watch I’ve been looking at for a long time. I could not be happier with the service from Persin & Robbin Jewelers!

Ra
Review №24

Looking for a Rolex dealer to exceed your expectation levels at every turn? Then choose Persin and Robbin and ask for Heather. Recently had my 12 year old Datejust II in for service and her attention to detail and professionalism knew no bounds. Give them a try! Randy S.

Mi
Review №25

This is by far, one of the best, if not the best Rolex ADs in the Chicago area. Go see Brad! You wont regret it! Be kind, be polite, take the time to visit the store and introduce yourself, and I guarantee you will have as fantastic an experience as I have! Myself and several of my friends been lucky enough to acquire several Rolexs from Brad and we will all be coming back!

Ke
Review №26

Couldn’t be more impressed with the service at Persin and Robbin. I have been coming here for years and none of my purchases are large or expensive but they still provide me with wonderful service and are thoughtful in their suggestions. I was beyond thankful when they helped me come up with a wonderful solution of what to do with my grandmother’s engagement ring. I will cherish it forever.

Br
Review №27

No wonder they have been in business for over 60 yearsPersin and Robbin offers exceptional caring customer serviceWith none of the pretentious treatment of upscale chain stores.When dealing with Persin and Robbins It has to be rightYou wont find that thought process at the Mall.If your shopping for Rolex, you wont find a more transparent dealer.No games or tap dancing about sales history here.Just an honest dedicated dealer that works to make your dream of a fine luxury time piece a reality.

Ca
Review №28

I recently had Persin & Robbin make me a match to two different stud earrings where I managed to lose one earring of each pair. Persin & Robbin searched for the perfect garnet and sapphire. From the sales staff to the artisan jeweler who made each earring, they couldnt have been more helpful, always letting me know the status of my orders and making sure I was satisfied with the stone choices. I highly recommend the personalized service of Persin & Robbin.

Ru
Review №29

I have bought my wife the most beautiful earrings from Persin and Robbin this Christmas and last. Also had three of her Michele watches repaired there - she is very hard on watches and they repaired very reasonable priced and cleaned them that watches looked new . Perfect Christmas wrapping for the guys also. Thank you . Great merchandise and very personable ladies taking care of me . Highly recommended. Shop local .

MP
Review №30

Our experience w/Persin Robbins Jewelers continues to be outstanding. We are returning customers, and this time involved resetting a 3 stone necklace and redesigning my wedding ring. Our designer was Kathy Luhrsen, and she was fabulous w/her suggestions and design ideas and patient w/our questions. It was an added bonus that we happened to have similar taste in jewelry, so we were both on the same page from the 1st moments. The neckace came out delicate and beautiful, perfect for everyday wear. The final result of the wedding ring redesign was 2 rings, a beautiful rose & white gold, very organic looking main ring that is an interpretation of the past-present-future style, and a stand alone white gold eternity band. We are very happy w/the end products and the process, in fact we gave Persin Robbins another ring that has some damage, which they are also going to redesign and reset for us. Would recommend them to anyone looking for a jeweler, no question. Our very positive experience was with Kathy, she is a highly experienced designer, which is what we needed as our job was very specific, but depending on your needs, there is no doubt a consultant there that would be able to help you. Thanks for the chance to comment.

Ha
Review №31

Great watch buying experience overall. Heather was very helpful and a delight. Would certainly recommend the store.

Mi
Review №32

I bought many watches in the past but this was bay far one of the best experiences Ive ever had. Working with Bradley was easy and pleasant from showing to finalizing the sale. I would highly recommend this place.

Mo
Review №33

I just stopped in today looking for a watch for my dad for Christmas and found it immediately! I worked with Heather and she was wonderful and super easy to work with. I highly recommend Persin and Robbin.

An
Review №34

Very professional services. My “go to” for all my jewelry needs. You become a part of the Persin & Robbins Family. Thank you!

kr
Review №35

Purchased my newest Rolex Submariner from Brad. I would highly recommend Persin and Robbin Jewelers to any of my friends or family. Brad and his whole staff are great.

Za
Review №36

There is a lot of great things to say about Persin and Robbin. The most important being that this company is first class, all the way. Outstanding customer service through and through. I have made a total of 3 watch purchases now with the company. I most recently dealt with Brad, the store owner. He is a great guy with a wealth of knowledge and made my purchasing experience very pleasant from beginning to end. You can tell he has a passion for what he does and that is something I always look for when purchasing watches. Each time I walk out those doors, I am very satisfied I took my business somewhere that truly values their customers. For that reason, in my opinion, they are the best around. I will continue to work with Persin and Robbin for future watch and jewelry purchases!

Ka
Review №37

I have had some of my jewelry fixed, rings sizes changed, and just recently a custom designed diamond necklace. I am so happy with everything they do. The employees at this store are extremely professional, personal, knowledgeable and first class all the way. They are always so welcoming when you walk in and extremely helpful. I would never go anywhere else. Their pricing is very fair and if you want a custom necklace made, this is the place to go!!!

Vi
Review №38

Was very Happy with service level and quality of service.

Su
Review №39

I have been going here since the 1960’s. Have always been satisfied. Wonderful craftsmanship.

Fa
Review №40

Just made my second purchase here, Brad and his team are wonderful people, and the experience of purchasing something from Persin and Robbin is always pleasant. Don’t be shy, just because he may not have a specific item stocked at the time you go in, it doesn’t mean he won’t remember you when it does come in. I will definitely be back for more purchases in the future.

Fa
Review №41

First time into Persin and Robbin earlier today, very knowledgeable and they carry quality pieces. They were able to sell me something right out of their watch case - no hidden in the back stuff. What you see is what you get. No games here, just straightforward business. I will definitely be back again for my future purchases.

Do
Review №42

Thanks to the effects of aging, the nuckle on my ring finger had prevented my ability to takeoff and put on my wedding ring. Persin & Robbin jewelers did a remarkable job in resizing my wedding ring. Now, I can wear it happily Ever after.... thank you for doing such a wonderful job!

Ni
Review №43

Went here looking for a birthday present for a family member and found the perfect gift thanks to Ginger! She was so helpful and personable, and we had a great conversation. I will definitely be going back here for any future purchases! Im so glad I found this family owned gem right in the heart of downtown Arlington Heights! It was such a welcoming and warm atmosphere, and you are not pressured at all to buy anything. Thank you Ginger for all of your help and thanks to Person and Robbin for making someone I care about smile!

Ed
Review №44

I’m sure this is a good business but I’d be doing a disservice to the ownership/management group if I don’t share my experience. 2 years ago I was looking for a Rolex(DJ31 diamond dial) for my girlfriends birthday and since my business is in Palatine, I came here first but the saleswoman didn’t take me seriously so I ended up buying it at CD Peacock. Giving the local dealer the benefit of the doubt, last month I came in again looking for DJ41 for my fathers 60th birthday, but I was dealing with a salesman this time. Unfortunately the experience was no different than the first time. The salesman acted as if he’s doing me a favor and was very standoffish. Therefore I ended up buying elsewhere, AGAIN!! With my 35th bday coming up in February, I can tell you where I am NOT going to shop. Ownership should know that Persin&Robbin had a chance at a lifelong loyal customer but they dropped the ball(TWICE). The only business they’ll MAYBE get from me and only because they are nearby is when and if I need someone to polish/service my watches.

Ru
Review №45

I cannot say enough amazing things about Persin and Robbin! My husband designed my engagement ring through them, and we also ended up purchasing my wedding band from here as well. I get so many compliments on my rings, and it is due to the quality of jewelry that Persin and Robbin carry! Anytime I walk in for a ring cleaning or question, I am greeted warmly and made to feel at home. Ginger has helped me out on most occasions and she is absolutely wonderful. Thank you for everything!

Er
Review №46

Amazing service. Gave great trade in value, worked with me professionally every Step of the way.

Ia
Review №47

Best and oldest Rolex authorized dealer in the area.

Ke
Review №48

Ginger is amazing. We only went in for ring sizing but she handled everything so smoothly and was super sweet. She overheard me say something about a current ring size and suggested I get my ring in that size and its perfect. Will come back again!

Ja
Review №49

The people who work here are so helpful, professional and nice. I highly recommend them!

Jo
Review №50

I had a great experience with Persin and Robbin Jewelers! I was looking to have a diamond set into an engagement band and it was a very smooth process. They helped me pick a setting that complimented the diamond and provided an accurate timetable for completing the work. When I picked up the finished ring, I was very impressed by the quality and look of the piece. I would definitely recommend you stop by if you are looking for excellent service and quality.

Ke
Review №51

I had a ring resized and cleaned and it turned out fantastic! Its just like new!

Se
Review №52

I am on the market for new watch. Went to this store, found it by Google search. What a pleasant surprise! Everyone in the store was so inviting and warm. Offered coffee with Belgian chokolates (it was done so natural in welcoming manner)! Feels right at home! Class all the way.But thats only part of my excitement about this store. I had some questions about the watch I am looking for. Store manager Suzy gave us such an excursion to the knowledge landscape in Rolex field! Impressive! I have seen quite few Rolex dealers in this country. I can definitively say that Suzy is on the top of that hill! Thank you! Highly recommend this store for any jewelry/ fine watch needs

Di
Review №53

Beautiful store with very congenial employees. I came in for a repair of an item that I had purchased elsewhere over 25 years ago. They were very helpful in discussing the needed repairs. Gave me a time frame for completion and the repair was done a day early. I’m so happy we discovered Persin & Robbin. I will be back!

Br
Review №54

Was in the market for a particular Tudor time piece and after a reasonable wait, Brad ensured that I got what I was looking for.

ky
Review №55

Persin & Robbin has come to the rescue for me twice now, repairing and replacing my jewelry quickly and beautifully. The staff there are so friendly and helpful. I’ll be back. Hopefully though not with another jewelry emergency.

MA
Review №56

Wonderful staffdown to earthmake you feel l like your business truly mattersgo to place for Rolex and great service

Lo
Review №57

Ginger is the best! We brought my moms 63 year old engagement ring and wedding band in to have it “cleaned up.” Ginger is extremely knowledgeable and made some great suggestions on what to do to make it look brand new. She really took time to explain everything that was going to be done and put my mother at ease. The ring is gorgeous! Really looks brand new and my mother could not be happier. Exceptional work and an exceptional staff, highly recommend.

Al
Review №58

Love this jewelry store. Everyone is very nice, knowledgeable and caring. I have had jewelry appraised and fixed here. Both experiences were great and I would recommend coming here for any jewelry needs. They have a great selection of diamonds too 💍

La
Review №59

I have such fond memories of this place from my youth. Hadn’t been there in years. So updated and beautiful and everyone I dealt with couldn’t have been nicer. Perhaps a little more expensive than a smaller shop but worth it for the service. Trusted them completely for fixing my and my husband’s wedding bands.

Ja
Review №60

Great Experience from start to finish, great prices and great people!

Jo
Review №61

The staff is very knowledgeable and helpful. All around a great experience.

Ka
Review №62

I brought my engagement ring and wedding band to this jeweler to have them both resized. They did an excellent job and they also cleaned and polished both rings. They look fantastic and I would highly recommend this jeweler!

An
Review №63

I had my wedding rings appraised here. Everything was very well done. Ginger was wonderful to work with. Highly recommend!!

Ka
Review №64

Everyone working there is friendly and very nice. I had to bring my gold cross in their to get repaired. I just went to pick it up after just a few days, they even called me to tell me it was ready before I went a day early! I was so excited. My cross is perfect. They also cleaned it beautifully. I wont go anywhere else with my jewelry. My cross was unregognizable it just sparkled. Very nice place. Very friendly gals. Thank you again!

Ge
Review №65

Honesty, integrity, and fair prices - everything you could ever ask for from your watch dealer. Qualities that are far too rare these days...I was on the hunt for a rare vintage Rolex and reached out to Brad, the owner, for help. He is extremely knowledgeable and a true watch aficionado. Brad was able to track down the watch I was looking for and we worked out a fair deal. The watch arrived in exactly the condition that he promised and he earned a happy and loyal customer. Definitely come here for all your Rolex needs and Brad will take care of you!

Ch
Review №66

My mom passed away and I brought her favorite pendant necklace to Persin and Robbin to be repaired and cleaned. They did a beautiful job on the restoration of the pendant and I purchased a new chain that nicely compliments its style. It is wonderful to have the piece of jewelry mom so loved and be able to wear it in all its beauty!A heartfelt “thank you”!Christine Stack

Da
Review №67

Thank you Persin and Robbin Jewelers in making my experience in your store extra special.It’s amazing how you treat your customers like family. I do appreciate your professionalism.Take care!

Er
Review №68

Suzy is an amazing person. She took the time to educate my fiance and me on selecting a diamond for an engagement ring. She was very professional yet easy going and never once did we feel pressured into purchasing anything we werent sure on. Also, a gentleman by the name of Brian poured one of the best Cokes I have ever had. This place is great. Thanks so much guys for making our dreams come true!- Eric and Heather

Pa
Review №69

The staff there was extremely helpful and did an excellent job repairing my necklace clasp at an affordable price. Very accommodating and knowledgeable. Would highly recommend them to purchase fine jewelry as well as repair jewelry

Jo
Review №70

Service was wonderful. Had a ring re-sized previously, now another two. Once again very pleased. Didnt have ro send them out like some jewelers do. Came back fitting perfectly and polished sparkling like new.We are very pleased with Persin and Robbins.

Ma
Review №71

We are long time customers whos extended family travel from all around the Chicagoland area to shop here. We will not patronize another jeweler because why go anywhere but the best? Quality, beautiful products, professionalism, fair pricing and lovely people - who could ask for more? Thank you for all you do!

Sh
Review №72

Had a stone reset from a ring into a necklace. The work was impeccable and finished in a timely manner. The person that took care of me was so helpful, kind, and always smiling. It was a pleasure to do business with Persin and Robbin and I would not hesitate to take my business to them in the future.

Ka
Review №73

Had a jewelry appraisal done here. Time and cost were reasonable and everyone I spoke to in person or on the phone was pleasant and professional. I was kept informed and notified promptly when my appraisal was ready. Convenient location and easy to park.

Je
Review №74

Persin and Robbin is my go-to for jewelry repairs. They have repaired necklaces and rings for me and even given me ideas on how to re-purpose pieces. After each repair, my jewelry comes out looking as good as new and the staff is always so kind and welcoming that it doesnt feel like such a chore every time I walk into the store to drop off or pick up. I would recommend Persin and Robbin to anyone looking for great service and a quality, timely repair.

Ma
Review №75

I have been a customer here for over 25 years, and they are the most honest reputable jeweler around. Even moving farther away, I still come back and bring any repairs to their store. They have fixed my diamond ring, watches and other valuable pieces of jewelry and never an issue. I also will use them for replacements and special pieces if needed.

Gw
Review №76

My husband purchased my engagement ring 20 years ago from Persin and Robbins which I absolutely love. The entire head needed to be replaced and when I picked it up, I feel in love with the ring all over again. Quality work and it was even ready ahead of schedule.

R
Review №77

Kind, polite, professional w a touch of relationship. Very friendly.And I did note, clearly this shop not only stands behind their exquisite workmanship, but physically as well. I liked that. Pride in purchases and exchange! Ive now complete confidence that the craft in making my ring solid will prove cost and trust worthy! Thank you Persin & Robin!

Ki
Review №78

I emailed Brad to arrange for an appraisal. His response was prompt and the service was exactly as promised. Every member of the staff I interacted with was very pleasant and professional. The appraisal was completed on time and was very detailed.The next time I am in the market for a piece of jewelry or any repair or appraisal needs, Brad and his team will be my first choice!

Jo
Review №79

I brought in a brooch for repair. The work done was amazing. You could not tell it had ever been broken.

Da
Review №80

I have not been in this store in many years. My Rolex needed repair and being convenient I went there.I expected the same old store.To my pleasant suprise the only thing that is the same is the address.Completely redone, new people, merchandise and attitude. Wonderful experience. Ill definitely be back.

Ma
Review №81

Ginger did a fantastic job guiding me through the process of buying a ring. She was incredibly personable and patient.

Ji
Review №82

Great, quick service on re-sizing wedding rings. Able to order custom pieces. Friendly, knowledgeable people. Thanks for the beautiful Tacori necklace!

ti
Review №83

Great experience purchasing a new watch (Rolex). Both Brian and Brad are extremely knowledgable and exemplify what horology professionals should be.If you dont understand the watch industry, your experience may be different - dont expect what you would expect at a mall chain store - these guys are few notches above that. And if you think $1000 to service a watch is too much, this is probably not your kind of a place.Again, one of the best experiences I have had around the globe with a watch boutique.

Ro
Review №84

My wife and I were very impressed with the overall experience from start to end. Everyone was thoughtful, caring and very responsive to our requests. Will recommend P&R to all my friends!

Jo
Review №85

Persin and Robbin is the best jewelry store in the Chicagoland area. The staff there is knowledgeable and very professional. It is great to see a small store with such great customer service. I have been a customer since 1996 and have never been disappointed.

Ja
Review №86

Wonderful personal service from a place that I have trusted for over 30 years!

Am
Review №87

The service here is top-notch and the staff is very professional.

Ja
Review №88

They simply rock. Best customer service ever. They promised they delivered. I have to say that I was very impressed with Suzy she pulled some ropes to make things happen. I went to many different competitors in Chicago land area and no one treated me better and delivered on their promises since shchedule on the ring making was tight.Thanks you persin and Robin

Na
Review №89

Amazing store . Very professional and courteous personal. Im very happy with the service and my appraisal. Thank you.

Ri
Review №90

Beautiful store. Very professional staff. My elderly mother had a little problem with $700 to have her watch serviced, but she didnt want a Timex, she had to have a Rolex. Pay the piper baby. Very nice store.

Sa
Review №91

We have made this jewelry store our home after Suzy sold me a rare Rolex watch for my husband. All other Rolex dealers would not sell me the Daytona watch, but Persin & Robbins had it in stock and sold me the watch with being a first time customer. This jewelry store gives you a fair price and treats you like family. Upon subsequent visits, we worked with the owner, Brad. He was so helpful and patient. We travel 45 mins from our home for all of our jewelry purchases now and it is well worth the distance. I highly recommend this jewelry store; they will not disappoint.

Vi
Review №92

Wonderful customer service and they did a beautiful job on my ring

Ly
Review №93

The manager “Suzy” refused to run my husband’s credit report for a purchase, because he is a CDL license holder. She stated that this is the store policy, not the bank’s. How prejudice towards young people with CDL? She even asked him if he had another license. Well, if you don’t know it is illegal to hold 2 licenses, do your research and don’t ask customers lame questions like this. I’ve made numerous purchases at similar stores and was never judged for my age, accent and ID/ license type. CD Peacock, Razny and Tiffany’s provide a 5 star experience to all customers, unlike Persin. We can definitely spend our money elsewhere, she can keep her merchandise for clients, who she wants to impress and approve their age and origin. Sadly very unhappy, discriminative people hold positions like hers.

yv
Review №94

I was remiss in not asking for the name of the person that helped me but I brought some items to be brought in for insurance appraisal and she was very honest in telling me that several items would not be worth the cost of an appraisal or even worth insuring as their value was a few hundred dollars at the most. I felt that was a very professional and ethical way to manage a business rather than just take my money for a needless appraisal.When I am ready to purchase any jewelry will certainly look here 1st.Very pleased with the appraisal.

Th
Review №95

The staff are courteous and professional. Brad is more than accommodating with customers and adds the personal touch of remembering customer preferences. Great selection of truly quality items.

Co
Review №96

Persin and Robbin has been a fixture in Arlington Heights since I was a child and they have always had a reputation for quality and integrity. While I dont have the need to visit often, I have always been pleased with their service and their prices seem very competitive. I would trust them with any of my jewelry or repair needs.

MJ
Review №97

Owner contacted us himself to ensure we were satisfied with the quality of the repair we had done at the store. The owner truly cares about his customers and stands behind his work. Highly recommended.

Pe
Review №98

I havent had my wedding band checked by a jeweler in 14+ years and I knew it needed repairs. I received a recommendation for Persin and Robbin Jewelers and thought I would give them a try. They made the repairs, adjusted the size and cleaned it for me. The ring looks like new and I couldnt be happier. Another item they repaired at the same time was a set of earrings I inherited from my grandmother, which had a broken post. A local jeweler once actually looked down his nose at me and said, We dont work on costume jewelry, -- but not Persin and Robbin. My sales person said they would send them out to see if their repair person could fix the broken ear piece and would let me know if they could repair them. Ultimately the posts on both earrings were replaced and I have had the pleasure of wearing them again. Thank you so much for the fine service.

Ju
Review №99

I had a 50 yr old ring resized. It was done beautifully and earlier than expected. Nice people in the store. Have used Persin and Robbins before and would again.

Ra
Review №100

Took my rings to get repaired. They came back beautiful - never been so shiny and sparkly. Great service!

Information
24 Photos
100 Comments
4.9 Rating
  • Address:24 S Dunton Ave, Arlington Heights, IL 60005, United States
  • Site:http://persinandrobbin.com/
  • Phone:+1 847-253-7900
Categories
  • Diamond dealer
  • Jewelry store
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry engraver
  • Jewelry repair service
  • Watch repair service
  • Watch store
Working hours
  • Monday:Closed
  • Tuesday:10AM–4PM
  • Wednesday:10AM–4PM
  • Thursday:10AM–4PM
  • Friday:10AM–4PM
  • Saturday:10AM–4PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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