Good tobacconists are getting harder to come by. Most shops that sell tobacco now are more like head shops, not this place! Absolutely amazing selection of tinned, premium pipe tobaccos and house blends. I could have stayed in their pipe room all day. I didnt even look in the humidor but from what I saw the was nothing lacking. Leather chairs, TVs, and amazing staff. Classy and relaxing. Ill be making the 2 hour drive to visit again!
Great place. Terrific selection and a comfortable lounge. Cool hangout!
Smallish store with a very good selection and good prices. Everyone here is super friendly and they offer water, soda, and snacks for free (donations are optional). The owner and his wife were excellent hosts and we enjoyed our BYOB cocktails with our cigars. Ventilation is a little challenged but I understand they plan to move to a new location so hopefully that will improve. Overall it was an enjoyable visit.
While I dont smoke, there is a large variety of cigars available and the owners are incredibly friendly. If I did smoke, I would definitely go here.
The owner strives to provide you the widest selection at the best prices possible and he nailed it. Only full service pipe store in the entire suburbs.
As the caption of my picture says, Ridiculously Good people. Super nice place, welcoming and inviting. Chris the owner, extremely pleasant, willing to talk and share info. Love the way this place conducts its business. Paul is another great asset to the shop. Nice smokes, nice people, nice conversation, nice all around.
They know their cigars
Love it, theyre so knowledgeable and friendly. I really recommend it.
A Fabulous selection of Cigars and Unbelievable number of pipe tobaccos and a staff that knows what they are talking about 👍
Very friendly with fair pricing and a huge selection. Great place to enjoy a stogie.
Feels like home away from home where everyone knows your name and treats you like family
The employee Amu is extremely nice, happy to see you, and always has great recommendations. Shes my go-to for discovering new cigars.
APC is an amazing Pipe and Cigar shop. It really hurts my feeling to see old reviews on here about old owner and not give new owner the justice deserved. New owner Chris (since 2016) is an awesome guy and has a great staff working with him as well.The decor is breathtaking because you are surrounded by the glassed in Cigar humidor. The seats are very comfortable and the ventilation is very good. Ten times better then other lounges within 15 mile of this establishment.Also, the clientele of this store is really cool. Not a lot of pretentiousness like other lounges.Just go and grab a stick you wont be disappointed.
Extremely friendly shop. Has a comfortable and inviting lounge. New humidified lockers. Excellent variety of not only cigars, but also a great selection of pipes and fine pipe tobaccos. Pipes arent an afterthought like most other cigar shops.
Huge selection, beautiful old broken in leather chairs in the lounge. Multiple TVs very cozy.
Great place and products. That is the right place around, if you need a good advice and quality cigar!
First impression is good. Want to go back soon.
Ive shopping here for approximately the last 12-18 months now as Ive rediscovered my love of pipes & pipe tobacco. I almost cant describe how superb my experiences here have been. The selection of pipes & tobaccos is expansive and recently even expanded upon! The store is and has been locally owned since it first opened which is a rarity in general anymore but particularly for the niche of merchandise. The owner and employees (which is inadequate to describe the staff who work there because they possess an energy much more than employee) make you feel like Norm entering Sams bar from Cheers. While all display a deep knowledge of pipes & tobacco, none top Amu! She is truly beyond impressive. Amu is a young woman who loves pipes as an artist. Amu is a young (mind you, Im 50, so anyone under 30 is starting to look young to me now) craftswoman learning pipes, pipe making, working on/ repairing stems, etc. in addition to becoming something of a sommelier of tobaccos. If you loves pipes, I cannot recommend getting acquainted with Amu enough! Additionally over the last several months, the store has (I would guess) better than doubled their pipe & tobacco selection. They have always been an amazing shop for cigar lovers! So, if youre looking for a terrific, locally owned shop for pipes & cigars (and in todays world of sterile big box change isnt it refreshing to find one?), you absolutely have to check Arlington Pipe and Cigar Lounge out. You will not regret it!!
Just enjoyed their visit to Boulder Ridge Country Clubs Puff on the Patio. Had best selection this event has had. Have also been in the shop and while they dont have my pipe tobacco, the selection is fair and cigar selection is great. Atmosphere and service are tops!
Love the new look. The new owners are very friendly. Big selection of cigars and pipe tobacco. Had a good selection of pipes for a small shop. Probably the best selection of pipe tobacco within driving distance of me. Comfortable lounge. Had a great time, will be going back often.
They have a great selection of cigars, involving everything from basically any top shelf cigars down to budget sticks. I stopped in last week because I started getting into pipe smoking and this is one of the only shops in the area with decent pipes and tobacco. I picked up one of their house blends and a tin of one my favorites off the shelf. Unfortunately, I got a bad tin that seemed like a factory defect (seal was still good on it). Sent an email to them and they immediately wanted to make things right. I stopped back in the next day and was blown away by their desire to take care of the customer. During that time I also saw them take the time to educate and help a new smoker to make sure his experience was the best possible instead of just push product on them.Its a hike for me to get out there, but I have to say it is well worth it. Their house blends are priced very well and their cigars as well. Anytime I am in the area, I will definitely be stopping by.
Great atmosphere, friendly staff. Tremendous selection of pipes and cigars. Good ventilation and comfortable seating areas. A place to have a good cigar, friendly people and relax and enjoy.
I went here because I decided that Im done with cigars. I smoke about one a week. I went online and bought a pipe along with a few other things I needed. Then I found this place. I live about 25 minutes away, but I will be returning every time I need tobacco.Ryan was very helpful in giving me a pipe smoking 101 lesson. He was happy to take the time to teach and wasnt trying to shove super expensive accessories at me.Like I said I will be returning regularly from here on out, and I will be pushing for my friends to check it out as well.See you guys next time!
Great selection of cigars. The lady working there is very friendly and knowledgeable. The owner as well is very friendly gentleman. Wife and I enjoyed our time here.
Chris runs a great operation! An awesome selection of cigars, pipes etc. Very comfortable lounge and a great atmosphere thanks to the customers, employees, and storefront. Well done!
Came in today on 5/11 looking to get back into pipe smoking. Not only was the selection of pipes and tobacco amazing, the female who assisted me (sorry her name eludes me) was truly a pleasure to talk to and get advice from. She had nothing but passion for the hobby and made excellent recommendations based on my preferences. I was merely going in for a few small starter items and after talking for a while I was sold on spending more. Looking forward to coming back and seeing what other new tobaccos and pipes I can get myself in to!
Awesome pipe selection and plenty of nice cigars to choose from. I was surprised how comfortable and spacious the lounge area was. Great place to buy and have a smoke.
Awesome manager and sexy, stylish decor with unique gifts and a great selection. Plus, you can smoke inside while watching sports on the big screen TV and enjoying yourself on their comfy leather couches. Make sure to ash in the provided, and conveniently placed, ash trays on the side. ;)Thanks, Ryan!
Nice comfortable chairs to relax in and tvs set up all over. Huge cigar selection.
Friendly staff. Huge selection of cigars for any occasion and price point. They also have a great selection of pipe tobacco. I’m working my way through all of the blends!
Great shop. Huge selection! Owners, Jennifer & Chris, are awesome!! Definitely come back if we are in the area again.
New owner is 1,000 times better than that old gruff guy. Chris is in touch with the modern cigar smoking experience and will accomadate any type young, old, novice, or seasoned smoker. If he doesnt have a certain cigar he will order it for you and have it within 3 weeks. Amazing. Cant wait for football season on the big screen with a cigar in hand at Arlington pipe and tobacco!
I have to disagree with one of the previous reviews. Although the pipe and pipe tobacco selection is much smaller than that of the cigars, they have the best and widest selection available in the Chicago northern suburbs. Sure, you can go online if you know what you want. But you can walk in this shop and explore their wide selection. They have about 15 custom blends in a variety of aromas and tobacco styles. Its my go-to shop for best selection and service!
Great place for a smoke. Plenty of choices and good people
Came here after getting a recommendation from two of my customers I was bartending for. I was looking for anniversary cigars for my fiance. The gentleman working was very knowledgable and helpful. The gentlemen that were patrons at the shop were nice as well. Told my fiance he needs to stop in himself. Highly recommend.
Great longer with an awesome atmosphere, there owners welcome you like one of their family. A must visit if in the area!!!
Hanks all right in my books, A huge selection of cigars, pipe, tobacco and accessories. He has a smoking room off to the side, sit in a lounge chair, sofa, put your feet up, turn on tv or the radio and have a smoke, been there and done it. A cigar for a buck or $100 bucks hes got em. Corn cob pipe for $12 bucks or a $500 pipe hes got em. The best cigar I think it the house brand for $3 or $4 bucks. I bought a 6 tall wooden Indian from him and many more accessories.. Been shopping there for 20 - 30 years (as long as I remember). Dont know of a better place to go.
Met the new owner Christopher and found him friendly, extremely helpful and very knowledgeable. Great selection at awesome prices. Will definitely be back here!
Was on a job site near by the past few days, got done early stopped in to check it out, fantastic selection of cigars, pipes and accessories, purchased some pipe Tobacco, and a cigar for the ride home, super friendly guy working, very helpful, great atmosphere, these shops are few and far between where you can enjoy a smoke and relax, a drive from where I live, will be back to smoke and purchase some goods, thanks again. !
Best cigar shop!
I have not stepped foot in the shop in 7 years until today only because I heard it was Under New Management. The new owner is a very nice guy. Very helpful with selection and knows how to treat their customers with respect. I stopped going in there because the last owner was a rude piece of garbage. I will now continue to go to the cigar shop to buy my cigars and Im leaving the review for all other former customers to know that this is now what is cigar shop should be
I stopped in with my wife about 4 months back and Chris could not have been nicer. I found it to be friendly, comfortable place with a great selection of cigars. I need to come back to watch a game and relax with a stick. Soooo glad the old owner is gone ! !
Great service from staff! Definitely coming back
I know nothing about tobacco, but this place helped me pick out a pipe and a mild tobacco for my boyfriend for Christmas with ease! Bonus, they even put it all in a box and put a bow on it...talk about awesome 😊 no more Binnys humidor ever for me...This place is worth it!!
I always love coming to this place!
Nice friendly casual place with lots of seating and a nice little side room to work or watch TV. GREAT selection of cigars, something here for everyone.
Excellent and knowledgeable staff. Wonderful customer service.
Just went in last Saturday, great selection. And the Customer service was really nice. Not pushy and friendly - will be back soon.
I am a big cigar nut. They have a great selection and great pricing here.
Great ambience with a terrific selection of both cigars and pipe tobacco.
Excellent pipes and tobacco. Owner is friendly. Well worth the 45 minute drive. Highly recommended.
Driving by and stopped in. Always looking for a new shop. I should have kept driving. Neat shop with collectibles but every inquiry was met with sarcasm and dismissal. Bought a few cigars and shop attendant was put off that I wanted to use a debit. Then schooled me that people who go into a shop like this usually bring cash. I told him he would never have to worry about me again.
Great place to buy and have a smoke. Totally enjoyed my time.
No need to travel on vacation this is Paradise the selection the atmosphere . This is the place you want to be
Everyone should disregard all reviews of this place from a few months ago. THIS STORE IS UNDER NEW MANAGEMENT. The old owner was pretty gruff, and though I never had any problems I can see why some people would be put off ( though many of the bad reviews I found overly harsh... i.e. Being asked not to touch something turns into I was yelled at and due to my lack of any backbone was completely horrified.... 1 star! Though such is the case with most reviews nowadays. Ok, enough editorializing) Anyhow the new manager is is very helpful when you need him, and though I tend to be in and out pretty quickly, I often come in and find him diligently helping other customers. He does try to ring me up as quickly as one person can without being rude to whomever he is help/answering questions about everything on the shelf. He is the only person running the store usually so if he is helping someone else it, again, might take a moment for him to get to you so just realize that, ya know, one person can only do so much at a time.That said, the store isnt usually to busy during the week so one usually wont have to wait long. I would also bring cash for smaller purchases as they dont usually do debit for less than $20 (and yes folks that is pretty standard for a place like this. Remember youre buying high-end tobacco products, this isnt Target) he usually rounds up when giving change, at least for return customers.So to sum-up, if yo were here prior to spring 2016 and the old gruff dude kinda freaked you out (especially if you were younger and looking at pipes- you could tell he was sick of 18yr olds looking for weed pipes) come back and give this store a chance again as the place has a much more welcoming atmosphere, plus theyre selling old cigar boxes super cheap right now, which is pretty cool if ya ask me as they make great places for storing smaller items, from old documents to loose leaf tea to whatever (I like cigar boxes, can ya tell)
Chris and Son Ryan are very nice people I love going to this place Im glad they are there and they treat me very well Im very happy
Beautiful high quality, variety of cigar brands, great customer service,
Huge selection of cigars, enjoy yours in the leather couch lounge
Very helpful with picking a pipe and pipe Tobacco. I will be back in. Thank You
Good selection customer service was terrible. I was yelled a for checking the price of a pipe. I will never go back to this place. Maybe that is the Chicago way, never the less I did not purchase a pipe. I did purchase a small amount of pipe tobacco but the guy running the store did not know much about the product.
Great friendly service, nice lounge, and picked up a BOX of Fuente Opusx(hard to come by even on the Internet), enough said.
Forget about this place -- NEW BOSS, SAME AS THE OLD BOSS -- I had come here a couple of times last year and still ran in once a month when i was desperate but the owner was rude and condecending so i had to stop. I saw a big banner saying under new management so i thought i would give it another shot since it is a few blocks from my house. The selection while appearing to be vast when it comes to cigars is a lot of the same overpriced, low quality cigars. Ive had dried out cigars and plugged cigarsIf you are a swisher sweet smoker or an acid lover, or prefer some romeo & julietas, this is your place. The new owner, Chris, is nicer, and the place is cleaner but it is the same story with this place and its because all they did was put a new face in there, ive heard the old owner is still involved with them too. They really need to change up their inventory and update their tiny lounge. Maybe it is more of a pipe smokers paradise, but if you are a cigar smoker there are a number of better places. (Havana Joes or Habana house even) Stay clear.
Great atmosphere wonderful people and fabulous cigars what more can you ask for? 😁
Great selection of cigars
Great selection, great atmosphere.
What a great place!
Best cigar shop around!
Tons of confederate flags and bigoted statements from the owner. My friend and I left because of this and we wont be coming back. Kind of sad. As to what the owner said, I dont think a simple conversation will wash away hatred of that magnitude.
Great cigar shop always a pleasure.
Great selection and very friendly.
Huge selection, relax and enjoy a cigar
Excellent service and selection
Great selection
Over Price and dry out cigars
Awesome
Good atmosphere, excellent and helpful service. Wish they had more coronas.