St
State Road Auto Repair
907 W Rand Rd, Arlington Heights, IL 60004, United States
Comments
Sa
Review №1

This place is the best ever. The guys are always on top of their game. I highly recommend them to everyone.

Al
Review №2

Dominick and the rest of the shop went above and beyond for my wife and I. Multiple times I have gone there after the local dealerships couldnt figure out an issue, and they had diagnoses within minutes. I trust the guys at State Road more than any dealer service shop now, which is nice because theyre closer and less expensive too.

Do
Review №3

Good group of guys at fair prices, had my 2010 Audi A4, oil change and tire rotation for $90.00 .

Mi
Review №4

My wife and I rented a Cruise America RV through State Road Auto in early June 2021. Both Lisa and Dominick were great to work with. We also stopped by a few days before we rented the RV and talked with Bob. Even though we just dropped by, Bob spent a lot of time with us to show us the RVs and answer a lot of our questions.The Team at State Auto Repair are knowledgeable, friendly, and honest. While we were talking with Dominick, I asked about a noise with one of our cars weve been trying to figure out for a couple of years and he knew right away what it was without seeing the car. I just replaced the part he suggested and no more noise. I fully recommend using State Auto Repair for renting an RV and fixing your car.Also, we didnt have any surprise fees and received our full deposit back on the RV.

Da
Review №5

This shop( state road Auto repairs) is great place to got you car fixed or serviced. They have great costumer service. They work with you to make sure your car get what it needs done.

Mi
Review №6

Quality techs, solid management. Definitely will go back again.

Tr
Review №7

Excellent, honest, and fair repair shop. Dominic, the owner, actually works in the shop and cares about his customers.

Er
Review №8

I just used State Road Auto Repair for the first time. I was referred by a friend. The entire experience was great! From getting a quote, to scheduling the service, and the actual work performed. Smooth from start to finish. It was exactly what you would hope for with a smaller family run business. Im happy to know I have a trustworthy repair shop near me and would certainly recommend them.

Ca
Review №9

This was my 1st time using State Road Auto Repair and wow, I will be using them again! Both my driver and passenger door locks were knocked out of place, so I could not open my doors from the outside of the car. From the moment I called them (they got me in the same day), to the moment I picked up my car, they were extremely kind and professional. The office area is a very friendly environment, I felt comfortable asking questions and getting knowledgeable responses. The icing on the cake was the very reasonable price they charged!!! I have already told all of my local family members to go here. 10/10!

Me
Review №10

These guys are awesome. Really great family owned shop! They will be happy to never see my chevy cruze again but Ill be bringing my new one into them for maintenance and service when needed!

Ja
Review №11

Great customer service. Very knowledgeable and honest.

To
Review №12

Dominick and his crew has always gone above and beyond for our vehicles. Good communication, great service, honest, and works around your budget. I highly recommend state road auto.

Bo
Review №13

Dominick, the owner, is a warm, friendly guy who wants to ensure you feel good about the whole car repair experience. His knowledge and expertise in the industry is both impressive, as well as confidence inspiring. His entire staff, both office folks and mechanics are all polite, knowledgeable, and down to earth. Incredibly accommodating, whether its for tight deadlines or off the wall requests. Whether its a standard maintenance procedure on your daily driver, or custom/repair work on a classic car, they work tirelessly to make sure the job is done right. I own multiple classic cars and i dont trust anyone else to work on them. I wish I would have found their shop years ago!

Pa
Review №14

Great customer service. Mechanics really know their stuff. Highly recommend.

Gu
Review №15

Great place. Great service. I went to 3 other shops before I find State Road. Dominik and the crew deserve credit for the outstanding job. I was very pleased with the service and attention.

Ed
Review №16

RV rentals, great service.

Bi
Review №17

Love the Tortorice family business as they are great folks who treat people properly. I have many times seen Dominick explain to folks a better and less expensive way to do what need be or is wanted to be done. They do things the right way there and is my go to person for anything cars.

Re
Review №18

Rented a uhaul from here. Went in and the guys were friendly and welcoming. Got the uhaul (of course make sure to finish everything online on uhaul to make check out faster) and drove away in 5 min. When I took it back all I had to do was turn in the key. No fuss and no hassle. As a woman (yes I need to say this) I didn’t feel intimidated or looked down upon, though it seemed only guys work there. Will definitely consider utilizing this place for oil changes etc.

Jo
Review №19

State Road Auto Repair is definitely the best place to get your car serviced. They are reasonably priced, punctual, and flexible with your needs. On top of having skilled technicians, Dom and his staff are very welcoming. Thank you for your work guys.

ch
Review №20

Dominick and his guys are always able to keep my fleet running in tip top shape! He always stands behind his work and gets things in a timely manner. He also runs a performance shop and always has cool cars in the back!

Ol
Review №21

Great family owned shopVery professional.My axle fell out while I was driving and they took care of me and got my car running nice and smooth.Definitely will return again.

JE
Review №22

Very accommodating shop! Excellent exhaust and classic car workmanship! Very customer friendly!

Pa
Review №23

Very friendly, always nice to stop in there.

JI
Review №24

I was referred to Dominick TorTorice, owner of State Road Auto Repair, due to his honesty and workmanship. Dominick and his team are outstanding examples of Professionals at work. I drive 45 minutes one-way to have my autos serviced by Dominicks great team.

ke
Review №25

Dominick ripped me off 350. Wouldnt return my calls. Couldnt fix a bologna sandwich, just look at the lot. What you see is what you get. Maybe less.

As
Review №26

Awesome service

Te
Review №27

I recently needed brake work and my usual mechanic couldn’t fit me in for a week. I checked the reviews for State Road Auto Repair, called and talked to the owner, Dominick. He not only took my car right away, but gave me a ride home (I live close by) and came back and picked me up. Excellent work, fair prices, and fantastic customer service. My usual mechanic just may have lost my business to State Road Auto Repair! Thanks to Dominick and his crew.

Ka
Review №28

The people at state auto are always very friendly and make you feel welcome from the time you walk in. They let you know what is going on with your car and keep you informed how long it will take. I’ve been going there at least 8 years and have recommended them to my whole family.

Sa
Review №29

The mechanics know what they’re doing and are friendly and dedicated to fix your car needs. Excellent customer service I would recommend to anyone!

Je
Review №30

There not upfront with you on what their selling instead of being honest.

ju
Review №31

We own 5 cars and take all of them in for various repairs and or general maintenance. Every time we are they they are helpful and do a great job. The mechanics have been there forever, and are always helpful. I love that they are a family owned business! I would recommend them for sure!

Lo
Review №32

Quote was right on, service was quick and efficient and I have a 2 year warranty.

Li
Review №33

Awesome place! Friendly, professional and very clean. Quick service. No annoying up-selling - just honest, quality mechanical repairs. Definitely mechanics you can trust. Convenient ride back to work is a real plus. Beautiful and clean waiting area with a Lazy Boy recliner too. Nice place all around.

Ph
Review №34

Dominic and Joshua his son run State Road auto and they are always fair and professional. Also Dominic and Josh and everyone else there will do whatever it takes to keep costs down to a minimum. The whole shop is outstanding and has great service and outstanding employees.

Vi
Review №35

The only place I will let touch any of my vehicles, Honest and professional staff go above and beyond for their customers, never had a vehicle issue that they couldnt fix. Very competitive in price as well

Jo
Review №36

Always do a good job in a timely manner. Lets me know anything I may need to pay attention to in the future ex: Ill be looking at new tires likely in a few months depending on mileage traveled

Ma
Review №37

My car is about 5 years old and I needed new tires. My husband and I met Dominick Tortorice one night and was mentioning how I needed new tires. He recommended we come to his shop. Boy were we glad we did. Was the best experience we had. They were quick and didnt jerk you around. We couldnt beat the price anywhere for 4 brand new tires and 80,000 mile tread life! Once I got my car back it drove like brand new. We were so pleased and we tell anyone this is the place to go for any repair. Everyone is wonderful especially Dominick. I recommend this place to everyone!!

Mi
Review №38

My 95-yea-old dad has been taking his car there for years. He gave such a glowing recommendation that I knew I couldnt go wrong, although I dont always take his advice. Their team is simply the best. I cant think of any improvements they could make. I really appreciate finding an honest, reputable, customer-friendly place to service my car and at reasonable rates. Thanks Dad and you too, State Road Auto!

An
Review №39

Dominick and his crew are very knowledgable. Work gets done quickly and at a fair price. Thanks guys.

Je
Review №40

Amazing customer service! Everyone I talked with was very kind/patient and willing to help however needed. I will definitely be going back if I need any repairs!

Ai
Review №41

We love and trust Dominick and his staff! We have been coming here for years and I never feel over-charged or taken advantage of.

Bo
Review №42

Great experience, great service, my brakes were bad and they were able to squeeze me in at the last second and they gave me a good deal too

Mi
Review №43

Professional, friendly, and honest peopleWe are very happy with their work at a fair price.

Da
Review №44

These folks do great work at fair prices every time. Go see them.

Ph
Review №45

They do a very good job and dont charge you a lot. They are honest and reliable. It is great to see a local shop with integrity that reminds me of the shops my Dad went to when I was a child.

T
Review №46

Dominick and his team are never interested in adding more work than necessary. Always fair, always fast, always pleasant.

Ar
Review №47

Great service and the owner dominic is very knowledgeable and on the premise. They dont RIP off customers like some shops do

Ch
Review №48

This place is awesome!! Friendly helpful people.

Pa
Review №49

The only place I trust with my cars. Everyone is so nice and very helpful. For the years I have been a customer, I have had all great experiences.

Ch
Review №50

Came in on a Saturday to fix a rusted on 02 sensor so I could pass my emissions test. Fixed the problem same day and for a very reasonable price. Awesome staff and talented mechanics!

fr
Review №51

These guys are pros. Got me in right away, did excellent work, and had the car ready right away. Even threw me a coupon which I didnt have to ask for. Very honest and professional. Awesome service!

Ba
Review №52

State Road Auto did a great job on my car with changing oil and a new set of tires. I like their professional service and the cleanliness of the shop. Great work Dominick.

Ba
Review №53

I put a lot of miles on a car in a year. I need to know the car is being serviced in the most professional way. I have that secure sense with State Road Auto. Dominick is very thorough in his explanation of what is being done, what should be done and why. State Road has my business, no question about it.

Li
Review №54

I had gotten my car fixed by them and they had to take the front bumper off. They fixed my car but didnt put the bumper back on correctly. On top of that, they chipped my paint! I brought it back the next day and they made me wait over an hour just to put my bumper on correctly. When I was about to get in my car and leave, the owner came out and asked me about the paint chip. I showed him and he reassured me hed order the paint and fix it right away. Its been 2 months and they never called to fix it. Do NOT bring your vehicle here. They have horrible customer service and the owner clearly lies.

Br
Review №55

Friendly and fair. Returned my my car in a reasonable time frame

Ca
Review №56

Reasonable prices, and knowledgeable, hardworking owners. I will be bringing my car there from now on!

Ga
Review №57

These guys do great workand customer service is good

Ja
Review №58

Competitive pricing and knowledgable techs - a winning combination.

Br
Review №59

Ive been in to State Road twice now and they have done a great job. Good service, especially the oil change - quick and easy.

Vi
Review №60

These guys are great!! They were able to get my car in and were fast doing the repairs. They took the time and showed me what they were going to do to my car and not try to say you need this and that and Yada, yada, yada. Then to top it off my car ended up being cheaper than the original final estimate, which I was thrilled with. If my regular mechanic cant fix my car I will definitely come here again

De
Review №61

The people at State Road are not only extremely professional...they are extremely trustworthy too!!! I always feel comfortable bringing my cars to Dominick and his staff!!! Keep up the great work!!!

Ti
Review №62

I would give negative stars if I could. They are a scam. They will rip you off. Be careful, get a second opinion. Took my truck in for last minute oiled change I was there for hours. I started to complain because I was leaving for a trip and a 15 minute oil change should not take 1-2 hours. Then a guy comes from the back and I was told I had a hole in my transmission line to fix it they wanted 2-300.00 I then asked if I could drive with the small hole? I was told yes, but be careful and keep checking it. They then charged me for 1quart of high quality trans fluid and my oil change was well over 100.00 including time and ect. I then started on my trip mind you checking frequently and stopping about every 2 hours to make sure I was ok, it was funny I was always at the same missing level of 1quart the entire trip. Got there had a real mechanic look at it so we could order the parts... What was funny is the guy said mam, you dont have any leaks. I been running your truck drove it and checked your lines and it seems there was never a leak I said well how did I get a quart low after it was filled in Illinois. The real mechanic showed me a machine that every mechanic shop has that actually can suck out fluids, they need this for some reason. Ive been driving the same car now for 2 years and no leaks still to date. I called the owner Dominic and asked him does a transmission line fix itself? He said no. I then stated do you always try to rip off your customers around your slow times? He said no why. I then said because you told me I had a leak and charged me to put fluid in you obviously never did and time that you took taking my fluids out, or I must have a self fixing transmission line cause I been driving my car and never had a leak since and still dont. Dominic stated my brother in law worked on your car and he would never do that, I said yea keeping it in the family of crooks. They are great at talking to you, even his dad. But to date they never asked to refund my money. He did offer to look at it again, I said hell no they would probably cut my line to make sure I had a leak they could find. I would never take any car there.

Mi
Review №63

Great people! Fast repairs with decent prices!

Ma
Review №64

I am so appreciating the guys at State Road Auto especially with this 90 degree weather. The air conditioning went out on my car and they took care of it right away and it works great!!!!!!

RJ
Review №65

Friendly staff, that know what they are talking about. And very reasonable prices

Re
Review №66

Best place Ive ever found to take my car, honest and very fair!

Ji
Review №67

Very friendly and very helpful, thank you.

Ga
Review №68

Always a pleasure doing business with Dominick and the team at State Road Auto. Great service, fair prices and terrific follow-up/customer service.Highly recommended!

Bi
Review №69

Slow, over an hour for checking out a used car. But did a good job and talked with me about all my concerns.

Ko
Review №70

Great job by Ken, Brian, Dominick, and the boys who work continuously on our vans and snowplow! We are always ready for our season. Thanks!

Br
Review №71

State Road Auto Repair is honest with what repairs are needed and fair with their pricing. One of the best shops around!

Th
Review №72

Two cars w over 200k miles and one car w over 100k miles. The State Road Team keeps them running and keeps us safe. Thanks

An
Review №73

Great service will not find a better more friendlier fair repair shop in this corrupt state . Fair price honest great work its almost unbelievable to have a great place like State Road !!

Pa
Review №74

Very very well-trained mechanics and very great expertise service with very reasonable prices

Ni
Review №75

Dom is a great guy who does great work. I take my 14 mustang gt and 05 f250 to Dom. Will never use a a different shop.

Ke
Review №76

I was a mechanic for 30 years and have since change carriers. I have no time or place to work on my own vehicles. I found State Road Auto to be reliable & honest and I trust my vehicles with them. I drive 30 minutes to get to SRA, and pass several dealers and repair shops along the way but, only SRA work on my cars.Other reviewers may have had a bad experience but having been in the business for 30 years, the job is much more difficult than it seems. Between intermittent issues, misinterpretations and hidden problems (to name a few) things don’t always go as smoothly as we’d like. Ask for Marty – He takes care of my cars just as I would if I had the time.

Da
Review №77

I honestly dont wanna give a star but to post ...i called this shop to see if they could replace my fuel & brake lines on my 82 corvette the owner Dominick agreed for a price that was very reasonable i was like sweet .ok. Lets do this ...i brought my car to him .. & knew i was doing other work to the car beside the (restoring the car for daily driver) fuel & brake lines so i asked him if they wanted to install all other parts i had for the car( intake carb & gear drive headers side pipes...and asked for new water pump.. he said sure gave me another sweet price being a total of $1800 i agreed telling him thank you im in no hurry dropped all parts i had his workmanship was simply installing .anything else. Needed i would cover as told i agreed....(biggest mistake on my part saying that i was in no hurry). Well a week went by. I decided to call to check on the progress thinking should be done ....sorry Dave we havent even started on it ......i was like really wow ..why not . long story .him with knee surgurey an over worked shop & space...ok i get it i understand ........second week i decied i will just stop in as he said stop in anytime had my grandson with me .so we did still nothing being done to my car now i was like kinda upset ..he told me we started an bouncing around car to car we will start an finish asap at that point i wish i would have just taking my car since nothing was done to it ...was def a red flagg gut feeling this was not going good at all...3rd week i called ask to speak with him not available but your car brake n fuel lines are done working on intake install should be ready monday .....well monday i stopped in there brake lines not done ...car was on rack in the air old fuel lines still on the car i was pissed was lied too about all what does one do they have your car your not getting it back untill its paid for no matter fixed or not what do you do????? It took from june21 thru july 21 to the day i got my car back..a whole month for maybe a week of work if even at that & when i got it back the side pipes leaked like a sive not set ...radiator was leaking from bottom hose .. It had no brakes i only found that out after unloading the car from my trailer as went for the pedal and they dropped to the floor...they drove my car on my trailer then my one ramp on drivers side was kicked out by driver not by fault but car dropped. They jacked it up an we finished loading the car .i called my insurance company an filed a claim they came looked at the car and said it was a cival matter to take to small claims since it was only $1800 i paid out ....pretty much if it sounds to good to be true by most its not going to be a good outcome .i asked Dominick at what point at having my car stroking me along with my car tieing up his shop space did he deicided he was going to screw me over compaird to any other customer that came and went in that months time.........no response...... l care less about money i even tipped his guys $100 knowing i got screwed wasnt there fault ....or was it ............dont trust smooth talking people ...people who say they had good experiances at this shop god bless you ....for me....... i got screwed ... Never again. I couldnt recommend this shop to do a tire change as i witness it took 3 guys to open a hood on dominicks old ford custom pickup simple latch......i was like wow .....for real.......i dont recommend ............he should have offered to give back some of my money ..had the balls to tell me & your side pipes just need to be heated up an reclamped .& to tighten up the clamps on hoses. An we didnt put your air condition pump back on...i was like what the hell did i pay you for or what was i paying you for ....i just wanted my car back and to get it back it had .to be paid. For ......

Sc
Review №78

Takes care of our fleet. Good guys making good repairs.

ji
Review №79

Great place and good prices

RE
Review №80

Honest, thorough and friendly! Fair prices!

Ji
Review №81

These guys are awesome!!!!! They have been servicing my husbands work truck for the last couple years!

As
Review №82

These guys have really great customer service, completely honest, reasonable prices and knowledgeable.

Ch
Review №83

Explains the repair very well.

da
Review №84

Rude, annoying, no respect for anyone.

De
Review №85

Rented a Cruise America RV from State Road Auto Repair. They were a pleasure to deal with.

Lo
Review №86

Fast, efficient service. Nice, friendly people.

Ro
Review №87

This place is the worst!! Told me my car would be done in a day over 4 dyas later i got a bill for 650 and a car that broke down 2 days after getting it back!!!!!! I drive a 2002 car with low miles so its not the point that i have a poor vehichle its the point that these guys are total rip offs! STAY AWAY FROM THIS SHOP!!!!!

Da
Review №88

Great customer service.

Sh
Review №89

Great service with knowledgeable mechanical techs.

St
Review №90

Great honest shop .Will be back.

Na
Review №91

Excellent - as always!!

Ka
Review №92

Helpful, knowledgeable, honest crew.

Mi
Review №93

Great place

Ra
Review №94

Friendly staff.

Ma
Review №95

Friendly,

Information
95 Comments
Rating
  • Address:907 W Rand Rd, Arlington Heights, IL 60004, United States
  • Site:http://stateroadautorepair.com/contact-us/
  • Phone:+1 815-271-6500
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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