I had a flat tire yesterday. They were so busy but knew I was in a bind with work and got me in and out fast it’s the type of kindness and understanding that is missing from most businesses these days. They really saved my day. Couldn’t be more happy and recommend 100%
First time visit and they did not disappoint! Great, honest assessment of the condition of my vehicle and a willingness to take the time to talk through all potential options. I felt the team at K Auto wanted to help me more than they wanted to profit from me. Thats rare in todays world, and exactly the reason why I will return to K Auto again. Great group of folks to do business with, even when the news about your vehicle isnt great.
Nothing less than top-notch service and professionalism at this shop! They go above and beyond. Repairs took all day and they were able to give me a loaner car. To my surprise, I noticed when I got home that they properly reseated and bolted my front license plate, which was not properly done by the dealership.
My first time coming to K Auto repair, and I don’t think I would come anywhere else! After having some issues with installation of items from the dealership, K Auto Repair was able to save the day. They fixed my issue and also walked me through other issues that they noticed without pressuring me to have those done at that time. I’m thankful for their kindness, diligence, and professionalism!
Ive been a K Auto customer for years. They always stand behind their work and dont push products and services that arent necessary. If they see an issue that needs addressing, they let you know the severity and if it should be serviced right away or if you can hold off for a few months. Theyre also really nice people that have your best interest at heart and make sure that youre satisfied. Highly recommended!
Great service-- walked me through everything they did before and after they did it. Helped me understand what was essential, and what could wait. Very well itemized invoice, super friendly people. Ill definitely return the next time I need work done.
I’m surprised how quick and professional they r . Thank You for your help !
The team at K Auto Repair did a great job getting my car up and running again. Fair and honest pricing. Thanks for the help!
Ive had very good experiences with k Auto. Kevin and his team are very thorough and very clear, there are no surprises. Prices are reasonable. I trust them.
Fantastic all around! Had a leaky tire. Was able to drop off, and it was fixed in a short time at an extremely reasonable cost. Thank you, Kevin and team!
Fast service and affordable prices. A great place in town to service your basic auto needs.
Thank you Mitsubishi 07 is perfect now. My 16 year old son is very happy. And I think Lightning McQueen willl last at least 5 more years with your maintenance
When there were findings during their inspection they let me know, very thoughtful and considerate with the customer interactions I saw.
I really had a 5 star experience. Kevin was very friendly, professional and fast.As soon as I drop off the car it was served and ready in less than a hour.Price are competitive.I will definitely go back!
Very professional staff, explain all services being performed thoroughly. My car runs like new, very happy and highly recommended.
K Auto Repair always does a great job of keeping my car in shape. They are very good at finding small problems before they become large ones.
Super nice and patient, was recommended this place by a family friend. Reputable and maintained open communication on delays.
Great service as always. Service on time. Great value.
As always they are the best! Always accommodating without any problems. I trust no one else with caring for my car.
Rick and Kevin run a very professional shop and are upfront and honest about required services as well as recommended services without pressure. I really like the clear way that recommended services are shown on the receipt along with costs. Also very impressed with the availability of loaners for extended services although I didn’t have to use one this time.
Kelvin did an amazing job replacing my starter on my Honda Civic. He explained everything to me and took care of the job. Very nice guy and would recommend him to anyone.
Guys are really nice.....and doing good work.You wont be sorry if you go there ....Highly recommend this place.
K auto did a great job as always. My job was mounting tires on chrome rims which means one slip and you permanently damage the wheel. Great job as always and done perfectly. They are my guys!
Accurate working people with friendly hearts ❤️
Great service! I was looking to buy a used car and I brought it to them to inspect before I made a decision. They found a defect and the dealer was willing to repair it for me before I bought the car. I feel that they are very honest and easy to deal with.
Awesome service, very reasonable price, and friendly!
I trust Kevin and his team to keep my car running smoothly. Just had a very large repair and couldn’t be happier with the results. They even took the time to fix something cosmetic inside the car without me even asking!! Can not recommend them highly enough
Exceptional service and polite smart staff. From the moment I called they had my history record pulled up in the computer by the phone number I was calling from, they confirmed that all my information was accurate, double checked the service I requested was correct, accepted any promotional offers, making an appointment was hassle free, and when I arrived at the shop I was waited on promptly and offered a ride back home. All work completed was above satisfaction. I get all my maintenance done here now.
Always a positive experience; very accommodating and trustworthy
I had just hit a deer and wasnt sure if the steering and suspension was messed up in my car and they assured me that I was okay to drive. they let me know about any safety issues that I might have with the car even if it wasnt related to that accident. I appreciate their honesty and all their help.
Very good experience here. Explain issues well. Would recommend
Great Service. They really know what they’re doing at a fair price.
They are very thorough and give all the maint they believe should be done but also dont make you feel like it all has to be done right away. They completed the job in a timely manner and it was less than they quoted me, so that was great. Very professional and they did a great job.
I have brought multiple cars in for many years with this business and have always been happy and treated fairly. Great people to do business with.
Kevin is always super nice and helpful. They are always willing to check my air in the tires when I swing by for a drop in check. Great guys!
I went to my Nissan dealership for some recall work and they told me I needed the front arm replaced on the car. They quoted me $1400 plus labor. I took my car to circle K for a second opinion and I was saved over $800. The guys are nice and very respectful and gave me a ride back and forth while my car was being worked on. Go circle K!!
K Auto Repair & Tire Center were fantastic. They answered all my questions and actually showed me what needs to be done. They listened to me even though I am a woman. Highly recommend them!
I always appreciate their honesty about what my vehicle needs. Kevin is great and very patient with all of my questions. They are responsive and helpful. Happy to support this business to keep my car in good shape!
K Auto keeps my older truck running like new! Greatly appreciate that they are in my neighborhood and stand behind their work.Appointments are easy - give them a try!
I have been a customer of K-Auto for many years. The owner and staff go out of there way to help, and assist.They are honest, loyal and the best mechanics. K-Auto has been in business for a long time. The proof is in the longevity of there busines, there loyalty, professionalism to there customers speaks for itself.
I appreciate K Auto for the help. My tired was on a flat K auto ordered a new tire. I’m happy and thankful and of course I’m coming back to get another new tire..Thank you guys so much
Very satisfied with the friendly, competent, and speedy service. I intend to use K Auto Repair for future service work and would recommend others to do the same.
Kevin did an outstanding job fixing my brakes and finishing fast so I could get to work
Great value with quality work
Rick and Kevin consistency provide honest feeeback, updates and guidance as it pertained to their auto specialists assessment of my vehicle. At no point did I ever feel out of control of the transaction and always felt they had my best interests in mind. They communicated the assessments, costs and allowed an open dialogue without pretense to arrive at the decision I was comfortable with.This is the one auto repair company where my wife feels comfortable with their service.Highly recommend for all you auto repair needs.
As usual, they were very thorough in checking out a noise my car was making. What makes their service outstanding is that, once they diagnosed the problem, they checked my service records BEFORE calling me. They discovered the part causing the issue was replaced a little less than a year before and was still under warranty. Therefore, they replaced the defective part at no charge to me. To be honest, if they had called me and told me what the problem was I would not have remembered it had been a problem before and would have never thought to ask if it was covered under warranty. They do great work and stand behind what they do, which is why I have not yet needed to replace my 17 year old car, which has more than 210k miles on it. When I do eventually get a new car I will make sure to bring it to K Auto.
K Auto gives awesome service and cares about there customers Great Work 👍
They always do a great job and are accommodating to my schedule. Highly recommend!
Hands down the best mechanic shop Ive ever been to. Im not that old, and I havent been to a lot of mechanic shops, but these guys are awesome. they are very upfront with you about costs, time frames, and then they do their best to exceed your expectations. I was told of all of depressing issues that were going on with my car, and which one should be taken care of first. this place understands how customer service should work better than anywhere else Ive every been. 6/5
Excellent work and service as always. I needed drop off service for return. Car sanitized and spotless.K Auto always gives the best service.
I highly recommend K Auto Repair! Great service, great staff, and great prices. Im always happy with the work they do, and Im really glad I found an auto shop that I trust. I wont be taking my car anywhere else :)
Kevin from K Auto seems like a genuinely nice and honest person to do business with. Also, I trust his reassurance of his highly skilled mechanic to correctly diagnose issues.
We have taken multiple vehicles to K Auto and are very happy with the professional service we receive. Only wish we had discovered then sooner!
Yesterday, I had work done on my car and the service was excellent. I arrived late to the appointment. The Manager Kevin, was very understanding and got my car set up right away. The service was prompt and the prices were reasonable.
I was referred to this shop from Advanced Auto In palatine you diagnose a possible bad alternator. They had some one there take me to work while they worked on my car and after a couple of hours I was called saying the car was ready and just turned out to be a bad battery terminal connector which was great! Saved me hundreds by testing before swapping out a completely fine battery and alternator. Fast and friendly service at a decent price.
Kevin and Rick took the time to explain and show me what was needed for my car. Squeezed me into their busy day so I could get back on the road. Will be having my auto work done here from now on! Thanks guys!!! Affordable too!
Very good service, great mechanics and very honest.
Was having trouble with my Infiniti engine, and within 10 minutes the problem was found. Part was then delivered about a half hour later and put into the car. I was in and out quickly and the service was fantastic. The dealership wanted to do $1600 dollars of repairs to my car, but at K Auto Repair & Tire Center I was in and out for 200 dollars. Would highly recommend
As alwzys, K Auto communicates clearly what they see / find and give you a clear, fair estimate. These are my go to guys!
K Auto does good work, and stands behind what they do. Ive had great experiences bringing my car here.
They were quick and extremely reasonably priced! Will definitely be using them for all my automotive needs. Thank you!!
I came in to have a tire fixed, they were very professional and even found out the tire was under warranty saving me money. They also took plenty of safety measures given the current situation with COVID-19. I would highly recommend this shop to any that needs service.
Locked keys in car in lunch break at work and they came right away and were very friendly!
I had a nail in my tire — they saw me very quickly (new customer). Everyone was very friendly and they explained everything really well. The tire was unable to be patched because of the location of the nail, which they showed and explained to me, so they were able to put my spare on until they replaced my tire the next morning. I would go back to this place for future needs and would recommend.
Best place around. Honest and fair pricing. Highly recommended.
Kevin was great with updates on progress of the repair, and keeping the work at a reasonable price. They also warranty there work! Great Service!
Every time I have work done at K Auto I know that I have had expert service at a fair price. I trust them. Also, they make doing business easy and painless. K Auto is excellent.
Excellent as always!
I brought in a new fuel pump for my Chevy truck to K Auto for replacement. Found out later they Charged me full price for the Fuel Pump and Installation .3 months later it stop working. I call KAuto to replace pump they said it wasn’t their fuel pump so they would not honor the warranty. Because it wasn’t a pump that they purchased. I told them fine I-will pay for-the Pump if they would honor their work they said no we will not even Change out the pump. They should have told me that from the beginning but I had the truck towed into their shop so I was a Captive Audience.
They did a great job with my oil change.
About at 1:00 out by 1:25! Excellent professional service, highly recommend.
K Auto was able to assess and fix an unexpected car problem quickly and efficiently! First time customer that will very likely return in the future!
I wouldn’t take my car any place else. They do great work and could not be more friendly or professional.
I can always count on K Auto for honest and reliable service, there is no place else I would trust with my car!
AC went out 1/2 way thru my cross country drive. Stopped at K Auto Repair and they took my car right in and squeezed it into their work floorThey identified/diagnosed the problem and researched the rare part needed for my 1978 Trans Am. Wasn’t able to secure part as I had to leave town on schedule but their knowledge and professionalism was obviousHighly recommend you take advantage of this qualified and reputable repair business
Very Highly Recommend! Had car issue while traveling and they tested us like their best customer. In and out extremely quickly, and at a very, very fair price. I couldnt have been more impressed. Huge thank you to Kevin and everyone for your help so we can enjoy the rest of our vacation!
As always great service and they provide loaner cars. Been using them for three cars for many many years. Plus they go over car and suggest other repairs some can wait others cant but no pressure. Have always used them plus they have repairs warranted
Dakota K was able to repair my tire on the spot when I drove in with a nail in it. They were quick, professional and courteous and charged a really fair price. I will be back!
Happy with your service. Thanks for the loaner. A little disappointed in you follow-up phone call. You accused us of damaging your loaner. If we damaged your car we would have let you know. That front end damage was there when you loaned the car outObviously you are not checking your cars. Also, during this pandemic you should be checking the interior as it was disgustingly dirty. We have been your customers for years and obviously you do not trust us as we have trusted you over the years. Very disappointed!Janet Hays
Super friendly, professional and informative
Great service comes at a price! I dont think any shop cuts rotors anymore? Time is money and its faster to replace them but, it costs the customer more. I wish I could still do the work myself. I could have saved around $500 dollars. Dont get me wrong. They did do a great job quickly!
In my neighborhood and convenient. Excellent customer service, my car was done the same day. They even filled fluids and checked my tires. I will be back when I need service. Great place and people.
KAuto is great to work with. Very fair pricing and easy to schedule. Loaner cars are also available.
Great service.. vary professional
If you don’t know anything about cars you will get robbed blind
I feel they are honest about the repairs and telling you what you really need and what you don’t. If it is a minor fix they will let you know and you will pay a nominal price. I feel I can trust this establishment.
I definitely recommend K Auto center. They are very honest people. Price is very reasonable for all services. Ill definitely give them 5 stars. 👍👍👍
We are a long time customer at K’s. Have never had a problem with quality of work.they are great at diagnosis, preventing problems, and a good fix when needed. The guys there are always courteous and friendly.
Excellent service with a staff that provides high quality work. Very courteous and very accommodating to their customers needs.
They are awesome. Had dead battery; they took me same day. Cannot say enough good things!
I had service at K Auto Repair and as ALWAYs the service, pricing and experience were fantastic. Kevin & the entire team are professional and extremely helpful and knowledgeable. I highly recommend the K Auto Team for all of your vehicle needs and I would NOT take my car any where else!! Thanks guys for the great service and pleasurable experience!
Good customer service and very friendly staff. It’s also very helpful that they offer free loaners. I have asked around and prices seem fair.
Rick and his team are great!! Communication is excellent without surprises. Highly recommend for all service needs.
Worst mechanic in the area. I took my car to this Auto Repair around December when it was very cold outside to have them change a sensor on my car that another mechanic had told me that that was the only I thing that needed to be change.. but the people here kevin and one of his helpers did a diagnostic and they said that my car needed new alternator new starter and that they needed to open the engine block to make sure everything was fine I paid $140 for a diagnostic but when Mike told me everything that needed to be done I knew right away they were lying because I changed the starter like a month before I took it there the whole repair they wanted me to do was over $2,500.I told him to stop working on my car and that I will pick it up the same day and I took my car in the way to another mechanic and they put a sensor that it need it that sensor was $150 and repair was $80 labor.,, my experience is that they are liars they tell you that your car has problems that dont even exist they make them up to get your money be very careful with these people.
First time customer: Had my trans flushed & oil changed here at K Auto repair. In and out in 1 hr. and was pleased with the result...I would go here again for sure.
I went to K Auto Repair for an oil change. It was done in a reasonable time and all the staff were polite and funny! I will definitely be coming back. Thanks guys!
Always get great service and trust them with my repairs!
Recently had a starter installed on our 2003 Camry. Job was completed on time, work was fine, but $280 for just the starter alone?? I understand we all need to make money, but...
Very nice and knowledgeable. Very clean. I had a very good experience.
Excellent turn around time.Honest, affordable.Highly recommend