They actually care about their clients. Work was completed in a timely manner and was exceptional. They helped to make sure I had a rental. And I had surgery the day after picking up my vehicle. 2 days later I got a call Wishing me a speedy recovery. That was awesome and over the top and made them number 1 in my book.

I enjoyed my experience with Gerber Collison & Glass of the atmosphere inside from the staff making me feel like family and not just a customer from the time of my estimate, bringing in car for service, call from management to inform car will be ready for pickup much sooner than than I expected and the day I picked up car. The car was ready and completely repaired with a brand new bumper in 3 business days. I am very pleased and satisfied with the quality and service I received. The new bumper and paint matched so well there is no evidence of repair work ever done. I highly recommend Gerber Collison & Glass for service to any customer in need of car Collison and Glass service. I will never use any other company for Collison repairs!!

Needed to bring in my vehicle for some body work and everything went smoothly. I worked with Ashley at the store who was awesome! Her communication throughout the process was great. Always letting we know what step we were at in the process. I would highly recommend.

Working directly with Debbie made the whole situation extremely easy. She went out of her way to make sure everything was convinient on my end and made sure I was 100% satisfied. Kacey was extremely knowledgeable and efficient on timing. Nothing is worse than having a hectic weekend ahead of you and not being able to use your car due to a cracked window. Thank you for making things that much easier for me.

Very friendly and helpful.

Amazing body work! Amanda was super helpful throughout the whole process. Very understanding as well..Thank you guys for making my car like new :)

The Arlington heights Gerber is absolutely amazing. Their work is flawless and their customer service is bar none. Tommy and his whole team took care of me in a way you wont find at your average body shop. I will be back here if ever I have to have body work done and I would recommend to anyone looking for a great experience, flawless repair, and amazing pricing.

I always recommend Gerber. I got my mirror fixed here and it was super fast! Keep up the great work. The receptionist is always so patient and willing to help!

Excellent Service and Great Mechanics. Great place to take your car to get it repaired.

The manager was excellent. Great customer service and went out of his way to help us with!I can not say enough good about this place at this point. We will be getting our vehicle back in a week or so and will review again. Up to now great experience!

Place went corporate vs privately owned a few years ago and now is outrageously priced to get repairs done. Some of the staff I encountered were nice, though. Told me a few other repair shops that are family owned and could fix my car for cheaper. Which was greatly appreciated.

Estimate was off by over 25% plus took 10 days to have my car repaired vs 4 they said.Repair came out looking good but a week later my car still smells like the workers cologne or the cleaning product they used.I give this place a 3 out of 5 leaning towards a 2; You get spammed with emails of them begging to rate you afterwords.

Tommy is very good i walk in and he took care of me very well so i highly recommend Gerber keep up the good works Thank you Julio mini cooper

Good work, friendly service. Also fast-I got my car back in 48 hours.

All I can Say Now, Is that they back there word.Tommy is Outstanding, He went above & Beyond his Duty to get my car in top shape.All We can say is Thank You Tommy.

Im standing in the office now waiting for someone to give me a quote. I had an appointment for 1:30 and Ive been waiting 20 minutes. Im the only one waiting... The staff is in a meeting.If your dont want to sit around and wait, dont schedule an estimate here.

My car was sent here for repairs by Liberty Mutual insurance; their customer rear ended me and pushed my car in the car in front of me. I was horrified to see the results of repairs. I had to show car to another mechanic to find out if can I drive my car after such repairs or should I return it Gerber Collision. I was told to return a car and complain: one side of exhaust is just sitting in an air (brackets were broken), paint was applied with severe orange peel, overflows, and contamination; bampers, lights were installed with misalignment, etc. Even with naked untrained eye you will be able to see that car was in very serious incident and was very cheaply and poorly repaired. If you drive decent car, STAY AWAY from this repair shop.

Great place to get repairs done on vehicle. Half the price of other estimates. Vehicle was done before the time given to us. Couldnt be more happy about repairs.

Tommy, the manager was very helpful. There was some miscommunication/misunderstanding when I was fixing my car, but he was willing to go out of his way to help me. I am happy with the service, and I will definitely go back to this Gerber collision in future.

Great shop with a really friendly team. Kept me updated throughout the process

Between customer service and the fast service, best place to go for any body work!

I had a great experience with Gerber in Arl. Heights...vehicle was fixed well, was one day ahead of estimated date, and they handled all the insurance as a preferred provider of Erie Ins.

Great service. Perfect work

I called because they are AAA certified and wanted to talk to someone before I commit AAA to use this shop. Was put on hold for five minutes and I finally had to hung up the phone. Based on previous reviews that I just read, I will not use this shop.

They don’t know what they’re doing. The general manager finds people off the streets to fix cars. Screwed up my car so bad hope they close this location down

Amazing service & quality work. Thank you for making a stressful time so much easier!

Dropped in for an estimate. Was told i would be called the next day for an appointment. Never received a call. Felt like an old used car lot and would be sold things I didn’t need.

I had a horrible experience at Gerber Collision & Glass in Arlington Hts. The local manager is only concerned with billing shop hours and has no interest her customers vehicles. Steer clear of this shop.

I was told they don’t do auto glass by the staff today.

Do satisfactory work

This place sucks