Great services, Bill & Bruce were patient with me and offered me support whenever I called or emailed them. I recommend Route 12 Arctic Cat for quality & good service. Keep up the good work π
Bill was very helpful explaining the ATV comparisons of the CFMOTO units they have.
Ive bought parts here for years and always got expert advice and quick service. I also purchased a 4-place Triton trailer and have had great service on our sleds. Its been great having a local Arctic Cat dealer thats staffed with really knowledgeable service guys. Thank you!
I went in to get my quad serviced and ended up buying a side by side. They werent pushy at all and were very honest. Bruce was great and made it painless. Even have a beautiful dog to pet while you wait. I will definitely be going back
Went in to service an ATV and purchase a helmet today, going back to buy a side by side tomorrow! Stellar customer service in a very friendly environment and fair prices. Knowledgeable staff, and cute dog in the front of the shop.
Great people to work with,great sales person bruce koop.. good set of guys
I called ahead to say I might be there 5 minutes past close time. They said no worries they would wait, and they did !! They had all the parts I needed and gave me a break on the price!!! These guys are awesome and prove there are still businesses out there that care about their customers. I will always support places like this, Ill evan go out of my way to do so. My proof is that I live in Antioch. These guys are in Arlington heights. Definitely shop route 12 arctic cat. The Best.
Bruce is one of the best when it comes to Artic Cats. Always a good time when I go inside.
So I went on this web site to check out the atvs because I want to buy one but it shows everything sold. I might not be that smart but customers dont want to see what you dont have we want to see what is in stock now ready to pick up. π€
Excellent service sledz are dialed in now its time for the snow
WOW the best place to buy an ATV w/plow. I had the best experience ever Bill helped me with the sale of my new 2019 ATV also when he delivered it he showed me how everything works. What a great guy. If and when I decide to buy another ATV this is definitely the place I will buy it. Thanks again Bill for all your help.
Friendly staff. Took in a Suzuki to have work done. Will update once I pick it up. EDIT: Okay wow, I said i would update and here I am. These guys are absolutely amazing. My 2004 feels like she is almost new again. Graham had cleaned the carb and said it still ran funny so he changed the jet and bam, she flies. Tweaked my rear drum brakes so they stop again. And Im not sure... but it seems the cleaned up my frame and engine. Okay enough of how amazing they are, I went in fully expecting to pay a few hundred dollars. When they came back and said all that work was only $105 plus tax... I nearly fell over. I will be coming back, and I will be bringing more atvs and friends along the way. Its truly hard to find Honest Mechanics and I found that in Route 12 Arctic Cat. Simply amazing. thank you guys again.
Awesome place!!
I would like to say all the guys at Route 12 are fantastic! Bruce Billy and Jimmy all three go above and beyond every single time Im in even if I stop in just to say hi.I have just recently in the last two years got into snowmobiling. Of course my first purchases were older sleds. I brought them to route 12 to have them go over everything. They came back running tiptop shape. I now have three snowmobiles in my fleet and they keep them all running perfect with honest advice great prices and they stand behind their work 110%If you are looking for a Arctic cat dealer. This is the one to go to. From knowledgeable staff great prices and honest work theres nothing more you could ask for.Chris Andrews
Everyone here is so nice and very knowledgeable. We have service done here and they always go above and beyond. The showroom is always clean and very well organized. They are dog friendly and always remember us when we come in. Great selection of clothing, jackets, helmets, etc. Everything is very fairly priced and their customer service is always outstanding.
Ive been buying sleds here since 1994 and wouldnt go to any other place. Pricing and service are more then competitive, and the staff really knows their stuff. Because of the quality treatment they provide, I have purchased numerous Saws and tools from their tool building next door, and rent wood chippers, cherry pickers, and other tools from their rental building as well. Nice management and ownership
Great staff and stock many parts and accessories. Been buying sleds and parts here since 2006 and they give great personal attention to your needs. They know the arctic cat products better than anyone.
Hands down best deal. I wouldnβt go to another dear other then route 12 for parts and service. They get you in as fast as they can and they know what they are doing. The guys over there are the nicest and best people to talk too.
Just found this gem recently. Theyve been very helpful with finding parts for my 99 Arctic Cat ZL600! They have what you need, and if they dont...theyll order it for you!
Outstanding service. Truly just want to help their customers
Great customer service. The guys in the service department are very knowledgeable and will be able to answer and question you throw at them. Billy and Bruce up front are very helpful also if you have any questions
Bill Simon and the team have done an outstanding job selecting an ATV for my and son and myself. There were some minor issues on a new machine we purchased and the team went ABOVE AND BEYOND to remedy the issue. I am sending anyone I know to them for snowmobile or ATV purchases.Great job folks!
Tons of help, very knowledgeable and gave honest opinions. Will definitely drive the hour again to go there.
Good parts inventory in stock parts and service are very nice people to deal with
Great dealership, very nice and helpful staff
Great place! Extremely helpful and knowledgeable people here. Would highly recommend route 12 to anyone.
Bill was very nice and knowledgable. We had many questions of which he answered each one with a smile instead of a grimace!
These guys kick ass, they find a way to get me what i need no matter where i am
Good dealer....cat dealerships are far and few between...
Friendly, helpful staff, nice selection of snowmobiles, gear, and apparel.
Hands down great service overall. Just had my 04 firecat rebuilt here and runs like a charm.
Best service that you will ever find . See Bruce!
Always love going in there and talking to the staff I whould recommend them
I worked with Bill on buying a new Arctic Cat, great service!!
Honestly the best people ever work here.
Bruce and the gang are always great!
Awesome service worth the drive!
Awesome service
Great repair shop ! Service is excellent !
I recently purchased a snowmobile for my son, everyone that was working was friendly and helped with my questions. I will defianlty be coming back.
Great service!
Friendly service