The staff there was very nice except for one person. I arrive and I say hello. You need to make an appointment. We go on a lunch break and Im not saying sorry for that So I set the appointment. Come back. I see three people. First two were very nice. The third.. Wow. I did my research on several items I had. Look I get it. They need to make money but oh my God. Tried to low ball me in the worst way. My only response. At those prices I will donate them. She said she was offended. Later on. I thought. Well if you think giving to a charity for battered women is greater then your pride. I drove away. Sad because I had many items they will never see.

Love stopping at this place whenever I am in the area. Always find a treasure. Looking through each section I always find something that bring up a memory from my childhood. ♥️

So much fun! I went in looking to kill some time and ended up finding a few treasures along the way. There are so many booths filled with myriad antiques and nostalgia. There are several reviews saying the people who work here are rude but everyone I interacted with was nice and helpful. I definitely recommend anyone who enjoys antiquities give it a try!

Lots of stuff, great service, and a sale at every stall, through December 23. Whats not to like?

It felt like a junk store or a yard sale but the people that attended you were very nice. Excellent Covid precautions

Lady working the front desk is a terrible person. Quit your job please you seem miserable

Fun to walk through here. Like going to a museum with lots of interesting things to look at.

I was that crazy young women who spent a lot of time in the store, making a lot of photos))))) Sorry, if I made you worry)) I just like such things SOooo Much!!! that I cant do nothing with myself)))) Now I am so inspired!!! Thank you for your job and hospitality!))) P.S. My friends wanna shopping here now, because I told them about you and showed some pictures))

Been going here for years... You can go year after year and see the same exact things. WHY? overly priced is one reason and this past visit will be the last. The total vibe in there has changed. Very unfriendly bunch in there now. I was 15 feet from the front counter by the very outside door and removed my mask... You wouldve thought I was breathing right at them... Got yelled at to put it back on or go outside which believe me after spending two hours in that hothouse was a pleasure. Their sign requests no argument or abuse about the mask thing but that was a bit over the top. They wont have to worry about it with us anymore.

Best place to find a treasureCleanGreat staffFriendly

They was all so very rude definitely need to learn some manners at this place!!!!!!! They guy literally wanted to take a tray out if my hand that was a whole $8 so he could take it up front I said no Im shoeing my bf first to make sure.. I swear this place sucks so do the people

Not nice, very rude and name calling to paying customers, do you think this a good business practice?

Great place. So much to look at. Great collection of unique vendors.

Id actually give this place a zero given the terrible customer service, but unfortunately that is not an option. Its quite unbelievable how rude the ugly and clearly neurotic younger brunette and the older lady with the short white hair are to customers. Giving your money to such an establishment is basically encouraging terrible customer service. Nobody needs to buy antiques to survive, we buy it for our pleasure so your business exists because of good customers period. The irony with the whole covid situation is that Ive seen their staff not wearing a mask while walking around the store on at least one occasion. Wake up people, we need to bring good customer service back, the concept has been waning for too long now. You can say the worst thing in the best way or the best thing in the worst way, this is the critical difference between effective and terrible communication. It doesnt matter what rules you are following in your store, whether covid or otherwise, you dont have any rights to verbally assault customers. For any customers reading this who actually care about being treated with respect, especially when you are spending money at an establishment, take a look at the reviews here and see how many separate instances there are in which the customer was mistreated.

This place was really Cool. I will be back.

Lots of variety and some reasonable prices. Some items a bit expensive. Very nice store and great customer service!

Excellent. Walked out with some real bargains. Some stuff here for the serious collector.

Very great place to find antiques for a good price. The employees are very friendly and helpful.

Great Antique Store with lots of stories to tell! From antique perfume bottles to vinyl records, this place has it All! Drop in to this awesome little gem today!

Whenever my mom visits, which is usually once a year, we always come here to find some goodies, and are never disappointed! I see some reviews about how being followed around is annoying, which I thought as well the first time I ever came here (I thought I was being followed just because of how I look and that they thought I was going to steal something), but I really love that they always offer to take things you’re interested up front for you, which makes it easier to look at more things. If I ever end up changing my mind about something they took up, it’s never seemed like a huge inconvenience and they’re always willing to put the item back in its booth. Today was my first day going to an antique store since the pandemic began, and I was very pleased with how well they made sure everyone had on their masks, and had the hand sanitizer station. Left with a nice assortment and can’t wait to get it displayed in my home! Thank you guys for always being great 💕

Nice to stroll around the booths. Always leave empty handed to date.

Lovely collections of memories, knick knacks, and interesting story pieces, all at reasonable prices. You are guaranteed to find something you love.

Loved this place so much! there was so much stuff to look at and i can’t wait to go back and find more stuff! the staff is also super nice and helpful!

Excellent! Friendly staff, aisles and aisles of goodies to peruse. I cannot recommend this place enough!

This is a nice clean well organized antique store, with many unique items.

Loved walking around looking at everything! Found exactly what I went in for. They are practicing all good safety issues...social distancing, sign at door to wear masks on mouth and nose... really appreciated that one. Workers all helpful. A must see!

Very organized but kind of pricey

This is the nicest antique place in the area! I also love their current mask policy, its nice to feel safe while shopping. Their employees do follow you around a lot though, which is annoying in normal times, but during covid I felt like I had to keep dodging and stepping into sections to avoid getting within 6 feet.

Lots to see here.Friendly employees are there to help.

Lots of antique collections items

Rude to seniors who cant have their mask over the nose. Drove from Elgin, came in with lots of cash to spend and was out the door after five minutes looking. Your loss. If you think masks work then you were protected by yours. My body, my choice. You chose no business.

The people that are running the place seam to be frustrated or angry, which becomes rudeness to customers, on several points.

I highly recommend stopping in lots of vendors lots to see its a great way to spend a Saturday or Sunday afternoon

Really nice antique store. Very friendly staff.

WOW! Two words to describe the owner and daughter of this place.RUDE and OBNOXIOUS!These two definitely failed Sales 101. From the moment you walk in, the attitude from them is completelyAbhorrent. It’s a shame for all the vendors with all of there great items, they should ban together and go elsewhere. Do yourself a favor and NEVER shop here to experience their negativity and downright unacceptable behavior. There are many other antique malls that would love to have business and welcome everyone with a wonderful experience.STAY CLEAR of this one.. I would give less than one star, but it won’t let you post without choosing 1.

Everything is over priced. But it was like walked back in time. Highly recommend you going here.

Huge selection but like all antique malls rather pricey

Good variety.

The mall was wonderful, the items were reasonably priced and we really loved it. However there is a younger employee there that was rude to us and her coworkers. She is impatient and sarcastic which we didn’t like. We asked her at one point “did Covid hit your business hard?” And she condescendingly stated “Umm, yeah?! We were closed for like 3 months!” And we were hurt and stayed “oh right, geez..” and she was condescending and snippy with her older coworker who was slower and hard of hearing. Which we found unprofessional and rude. Besides our experience with that persons, our first trip to the mall was lovely and we’ll come back!Edit: the fact the lady has the audacity to respond condescendingly to any small amount of criticism in the reviews shows she has a lack of grace and professionalism. Learn to choose your battles and not get so defensive -like an adult should. Grow up.

Lots of stuffIf you like to hunt youre going to be in heaven 😜

Excellent variety! Literally something for everyone. Staff is experienced and friendly.

Ive driven by this place well over 100 times. Stopped today with my 10 year old and we had a very nice time browsing and talking about the antiques and collectibles. We were there 90 minutes and didnt get through the building.We were taking our time. Im not a collector of anything in particular, but some prices seemed good, others such as the military bayonets and helmets were high. Some were well over priced. Cool to see nonetheless and we will definitely be back.

Great Selection of Vintage Decor, Kitchen Items & Toys! Social distancing, hand sanitizer, plexiglass pane at register and assistance while shopping make this a favorite spot!

A fantastic antique mall- if you can’t find it here you won’t find it! Bonnie and Jackie are a mom/daughter team who run the mall- they are two of the loveliest and fair ladies. If you are looking for a particular item they will scatter their employees on a search for the item. Complimentary cookies and coffee too! Love this place!!!

This place is like walking through a time capsule. It has tons of vintage items from military items, toys, jewelery, books, furniture, clothing & pretty much anything you could possibly want. Another cool aspect is that there are 2 fully functioning jukeboxes here that you may request songs to be played from the employees. It is literally one of the nicest places I have ever been to. It is really laid out well as far as booths. I really recommend that people visit this place just to get the feel of all the awesome items that are in here. Its truly a must for anyone seeking anything vintage.

Lots and lots inside. Antiques and collectibles galore!! So much to see. Staff willing to hold merchandise at counter while you shop. Staff also quick to unlock cabinets as needed. Friendly too!!

Little more expensive than some antique stores Ive been. Good deal of variation. Beautiful art, antiques, costume and fine jewelry. Would recommend.

The antiques are good, the mother daughter duo at checkout make the shopping experience unpleasant. They are extremely combative and rude, the customer service is just so poor I will not return.

Great place to shop

Nice place to shop around they just sick about wearing protective gear... 98% survival rate hello...

Ive been here a half dozen times now and will continue to go back. Its worth a trip to take a look at all of the neat stuff. Please note that they ask you to refrain from taking any large bags and totes into the store, purses are no problem. Also, this is not a spot to bring young children, as there are many glass items and narrow booths which are not child proof. Plenty of free parking.

Cool stuff

I cant figure out what these bad reviewers are talking about. The Staff is super friendly and very helpful. It appears the negatives are from folks who are dealers .. not customers. This place IS huge and has a wide variety of vintage items. I like it and go a couple times a year just to stroll through and see what they have.

Stumbled across this gem today while looking for books. The staff was very friendly and walked us to multiple booths that had the older books we were seeking. I did notice a few staff members keeping a close eye on us, but it didnt bother me in the slightest. Im sure they get sticky fingered people in there and if I were a vendor Id want my wares carefully watched. I cant wait to go back and stroll around when I have more time!

You cant walk into this place with enough money in your pockets. If time traveling is your thing this is the place to be. Some of the coolest collections of antiques from a wide variety of sellers with some of the most helpful and kind staff you will ever meet all Under One Roof.

Very rude and unwelcoming experience here. We arrived 45 minutes to close and we planned to get a quick look at the stock for a second trip back, and look at any open dealer spaces - however well never be going back. For the next 40 minutes staff kept coming around and telling us theyre closing soon (to the point it was obnoxiously annoying), followed by an older woman who hovered and then told us we must take anything purchases to the cash register (20 minutes to close). As we made our way back towards the front one of the people working said really loud do they even know that were closing? and shortly after an older gentleman looked at us and said were closed (and it wasnt even 6pm yet). Ive never seen a shop so eager to push people out the door rather than provide a good experience.EDIT: Thanks for the response. The response encapsulates and reiterates my whole experience with this shop.

Very nice mall with a good selection, especially smalls, and not too expensive. Much more jewelry than I expected, with good prices. Staff walk the floor, offering to get keys or to take things to be held at the front desk - they all seemed far too busy working to follow anybody around. They have a vintage jukebox playing, too. Furniture selection is lacking... this mall is divided into small booths that dont really offer enough room to carry much furniture. But if you are looking for pretty much anything else, you might find it here. Theres a little bit of new junk, but not too much. I made some scores, Ill definitely be back.

A great variety of collectibles. Paper items, vintage furniture and chicago collectibles. Has supplies like coin holders and magazine bags and backing boards. Saw a few original comic book art pages too.

I love this shop! The ladies are so friendly and always go way out of their way to help. Many times they have helped me scour the booths to find an item I was hunting for. Theres a wide variety of booths and always some new old thing to see!

Every time we’ve gone to the Oakton Street Antique Store there is a cashier named Jackie that just makes the end of the visit to this wonderful antique store “unbearable”. I cannot actually say I have ever met a ruder person working in any form of sales. The items in the antique mall can often be quite amazing and I do not think we have ever left there without purchasing something.But this woman, Jackie, is full of herself, arrogant, overbearing, and in short takes a simple financial transaction of ringing someone up at a register and making it confrontational and unpleasant to the point where I no longer want to return to do business. I simply do not want to encounter her again in my life. The booth vendors that sell their antiques there as well as the customers are both worse off because of her personality and demeanor in the public view. This does not include Jackie’s lack of knowledge of how to care for or tend to real antique items and has damaged them during the check-out process. Even when asked to handle the items gently, especially paper ephemera, she will snipe at you and tell you she has experience, while she spills her drink on the counter. No one needs to purchase antiques they choose to, because it is a pleasurable experience. I choose them not to purchase them anymore at the Oakton Street Antique store. Not angry. Just disappointed.

Despite its name, Oakton is NOT an antique center. You will find few true antiques (that is, items over 100 years old).However, if you are looking for collectible and vintage items, welcome to a collectors utopia!I have been here several times and have found the proprietors to be friendly and helpful- most are familiar with each others booths and will direct you to what youre looking for (even if it isnt theirs). Ive gotten some pretty rare and unusual items, but its important to look everywhere (up, down, under, across) as the booths are mostly overflowing with stuff and cant display every piece.Most of the wares seem to fall into the 40s-60s era, with some pieces from earlier and later years. A few booths have modern items mixed in or as their main stock, particularly the comic book and toy collectors.One thing to keep in mind however is that there are no pricing standards, so look carefully in case another vendor has the same item. Some dealers will haggle, but be sure to do your own research on anything specific at home before trying to reach a price.Its always worth a visit, as theres a million things to look at, and the staff rotates (although you can usually call or e-mail a specific proprietor if you need to talk) almost as often as the stock!

I came in looking for suitcases to be used for decorations for a baby shower. All of the people who helped me here were extremely helpful, and very welcoming and nice. I got everything I needed and Im a very happy customer!

I understand the need for security, but they were overbearing. I felt extremely uncomfortable the entire time at the store. I was followed everywhere and stared at the entire time. Even when I was waiting at the door for my mom was there someone standing right next to me. They didn’t even try to make it discrete, every step I took they were right behind me.

Nice store, good variety.

One of my favorite antique malls, great vendors and the most lovely staff.

Great antique shop! Always new merchandise and friendly/helpful staff. I never seem to leave empty handed.

Such an awesome market. I could spend hours just walking around. The staff is very friendly and helpful. Great amount of quality goods. Cannot wait to go back!

A place full of antique and vintage stuff，a must-see shop for collectors. When I asked for any discount, sales people gladly took 20% off. Friendly and awesome!

Excellent place, very helpful staff, easy to get lost and explore for hours.

Larger than you think it may be from the outside. Good mix of merchandise. Some dealers are well priced, whilr others are way too high for what theyre offering. Some staff are friendly, others are abrupt bordering on snarky and shouldnt be working with the customers.

Nice place to stop and browse a variety of antique shops... a little bit of everything.

This place is the place to go. It has everything.!

Ive been here a few times and they have never disappointed. The place is packed with cool things. Theres something here for everyone!

Nice staff

Lots to look at and find a treasure. Big yet not too big to browse leasurly and always someone close by to take your items to the front desk. Super friendly employees. Totally recommend this store.

Always something interesting, fair pricing and terrific friendly staff. Easy to spend 2+ hours just looking (but, you should buy - it aint a museum).

Very well kept. Everyone is very helpful and friendly. A great place to browse and reminisce.

Great place. Outstanding selection of merchandise. Knowledgeable staff. Highly recommended.

Lots of nice stuff, nice staff, clean and well organized.

Always find something special here, from Xmas to home goods. Friendly staff can’t be beat.

Reserve a Saturday afternoon and visit this place. Antique treasures galore. Pricing on items is very reasonable. Staff is alway friendly. You wont go home empty handed.

Not sure what all the bad reviews are about. I visit many antique shops far and wide, and although so far Columbus Antique Mall is the one to beat, it is just way too far to drive for me on a regular basis. Oakton is definitely in my top five list, with a very wide variety of dealers and products. The prices were decent, and Ive always found something I needed for my collection at a wonderful price. The dealers were friendly, and there was always a keyring-bearing staff circling about to open cases. The vintage jukebox inside cranks out endless tunes that I recognize from my youth.Security seems a little tight, though I assume that they may have had problems with theft--graffiti on an otherwise cute little red caboose a few lots down would make any business watch their merchandise like a hawk. Aside from that, I put Oakton on the best bang for your buck category. Especially after finding a complete, near mint Victorian chatelaine for just under 400$! An added bonus is its very close proximity to Mitsuwa Marketplace, and being a less than 45 minute drive from the south side.

A great place to go if you want to browse for cool and unusual stuff. Staff is top notch and will do anything to make you feel your getting something nice!!!

Owner and daughter team unbelievably rude, especially to kids (they dont spend money) and anyone who looks like they will not spend. I will tell you I was a dealer here for 2 years which I think gives more credibility to my review. I have seen it many times. Oh, do not go near the expensive juke box, you will hear about it. Just read all the do not touch threats. By the way what diff does it make who makes the review. Every review site I have used never ask for identification, but because owner makes an issue with this, I will let anyone who cares who I am, redicullace I know.

Clean with a lot of great items. I realize that security is required but being followed by two people off and on cut our shopping short and we left empty handed.

Cool place to check out when antiquing. Left with a couple things but were not from the area so most likely wont visit again.

Always fun to look at all the stuff here. I like when they have their night time customer appreciation parties

Law abiding citizen who will never shop there again. I used to go into the establishment to shop but noticed that they had placed a no gun sign on their door. I called and spoke to the manager and politely informed her why I would not shop there again, she was utterly rude and hung up the phone on me. I called her back and informed her if this is the way she treated customers I would not shop there and recommend to all that I know not to shop there either. She was rude again and hung up the phone. I will respect her wishes and take my hard earned $ elsewhere.

Great Place Many Dealers Friendly People!

Safe clean friendly place

Mother and daughter duo, dont bring the kids. They will follow you around to make sure they behave. Super nice dealers but .......... I need to state that I am a ptevious deeler and left on bad terms. Its funny how when you expose a person how they react.

I called in to ask a few questions about renting a booth space and the owner was flat out rude not wanting to answer simple questions over the phone. When asked how many customers they get a month she said I dunno I asked well how is overall sales she got really offended by the question and said I have to go come in for a face to face by this time I all ready knew based on the terrible customer service that I wasnt going to be happy there and kindly said I dont think this is the right fit for me. She then said your right its not the right fit for either of us. Just find it odd that she can make that assumption back at me when she knew nothing about me didnt even ask me one question about what I sold. I had visited this place a few times and the staff just kinda followed you but didn’t really talk or ask questions which I found weird. I get keeping a eye on customers but at least don’t act so shady about it.

Awesome place with great antiques, great music and a wonderful and knowledgeable staff !

Great selection of antiques, especially littles. Reasonable prices. Friendly personnel.

The antiques are great but I think the prices can be a little more reasonable.

Friendly and helpful service. Ill definitely go again!

Great prices and friendly staff. Lovely.

Huge- so much to see. Free coffee. Great variety.

Fabulous, midsize Antique Mall. Wide variety of quality choices. Still previously owned, but nice.

You GOTTA STOP BY HERE. YOU WILL NOT REGRET IT. FRIENDLY STAFF AND WONDERFUL ANTIQUES!🎎🗿🏹🗃🗡📚🔭📷📀📽☎🎺