Really nice waitress. She kept our drinks full and table cleared off. The food was delicious too!

We may not have many of the wonderful old hardware stores any more, but Ace Hardware is pretty terrific in its own right.Well organized, clean, well lighted, friendly, well informed staff. Extremely kind, helpful management. If youre like me, sometimes you look at an item and have more questions than answers. There are people available with answers here.One caveat; Read the front, back and inside of every purchase. I bought a faucet set at Ace(couldve been anywhere though).Info on the back stated that thelining of faucet could contaminate your water with lead and other chemicals. This was, I think, by California standards.Thirty years ago I lived in California; have friends that still do. Theyre hardly the bug-eyed crazies the midwest sometimes casts them as. I Took the faucet back to Ace. They were great about returning it, and offer any number of alternatives that *dont* have the option of poisoning your water supply 🙂.

I appreciate the knowledge and kind helpfulness of the employees at Ace! I never hesitate to ask a question or ask for help!

People are always very helpful & courteous.my go to place for parts for repairs & having keys made.

Great selection for any any project around the house or the shop with a with the added bonus of at least 15 minutes needed to browse items.ie grilling and specialty items you wont find everywhere

My assistant was very helpful and extremely pleasant.note: they still carry padded toilet seats also. 2 thumbs up for me lol

The television commercials tell you that Ace is the helpful place,but most of the time I have to find what I need without any offer of help from employees.

I love Ace! They always have what I need.

Very helpful. With their help we were in and out quickly. Friendly service.

Make sure and know what u need.Employees in back of store need more training. Good location.

In and out quick greeted by a woman who was very helpful and walked me right to what I was looking for.

Great Service and found the items we were looking for.

Always helpful and friendly staff. Prices can be a little high on certain things but usually it’s in and out of the store in no time.

Well its just a hardware store, but I seem to go there all the time.. Love the place

I think your rain gauges are little too pricey but I love your store I wish shop in there all the time but the rain gauges were just too outrageous

Good location, good service from staff, and good prices!

Turk Gressel was very rude and did not help me find the paint that I wanted.

The staff is always friendly and knowledgeable

They have a better selection of craftsman tools. Than Sears.

If you need it they got or will help you find it

Good experiance

Good place to shop,,Good service..

Good store everything u need

Fr8endly fast

Good with customers & clean

Everyone is very helpful and friendly

The highlight here is the helpful staff and the wide variety of stuff you wont find in other places, even in the bigger box retailers. In spring and summer, they supplement their offerings inside with a variety of outdoor offerings, a good variety of floral and garden plants available, as well as lawn decor and outdoor living products.

Very rude employees

Home town proud. Great stuff. Keeps me supplied. Stay out of warehouses

The first place I look when I need some hardware for my house. They seem to carry just about everything you might need.

Ok staff stalks u

Excellent staff

Wonderful experience

I missed a sale on black oil sunflower seeds and to pay full price. Hate doing that!

Recently rearranged the tool section, made it much easier to find what you need. The hardware section has what I need almost every time, and the window repair service did am excellent job

Very nice and helpful !

Everyone there is very nice and helpful.

Had everything I needed and at a fair price.

Kind courteous and very knowledgeable on their products!!! Big thumbs up!!!

Great friendly staff, helpful.

I like their selection. Prices are a little high, but not that bad. The reason I rated 3 stars is because I feel like they have very poor customer service. There will be one person at the cash register and 10 people in line and 2 workers at the front not helping and just leave and go to the back. To me that means they dont care enough to get you service or open another register.

VERY Nice store! Well stocked; very clean; overall layout is well-defined & creates a great shopping atmosphere. But what made it the best was the helpful employees. I will be going back soon!

Always have what I need! Awesome customer service just ask and someone is always willing to help!!

Staff was very helpful.

This is THE place to go to pay 30% more than if you made the trip to Lowes or Home Depot. But they do have plenty of grills since about a fourth of their floorspace is devoted to them.

Good selection in the grilling/BBQ aisle, which was what I was after.

Helpful people, exceptional local management, good options and consistently well stocked at reasonable prices. Delivery service has been outstanding.

Great store with helpful and knowledgeable employees.

Good service. Good place to shop. I always think their prices are way to high but sometimes I do buy stuff from here.

Great place to shop. I get all my contracting material at good prices. Get in and out quick. Their exterior remodel looks great as well!!

My all-time favorite place to buy plants in the spring, everybodys always very nice and friendly here. I definitely plan on going back again!

Great choice and variety. Get best of both worlds can shop at Dollar Tree next door as well. I dont know what I would do without this store in town.

The prices here are a little high to begin with and then the tax rate makes it even more painful HOWEVER, they do seem to have a very good selection and a pretty helpful staff. The store remains well stocked and in very good order. Im pleasantly surprised by the fastener selection from a small town location. It has to be worth something to have so much at the ready I guess.

They always have what I need.

Lots of stuff. Pricy....but more selection than WallyWorld

Cheap products and overpriced as hell. Will avoid if at all possible.

Had exactly what I needed! Staff was very helpful! Everytime I go in they always ask if I need help finding anything even if they are busy doing something else.

Decent people and good service. The only downside is that it is a small store so the selection sometimes suffers.

Found the object I wanted at a reasonable price.

Helpful staff, they took me to the items I needed

Great place

It has just about everything you need, clean and friendly

Always friendly, knowledgeable staff.

Everything is over priced

The ace workers are always polite and they were again today and very helpful!....

All of your home care needs, another cashier would be great

They were helpful

Had just what I needed

I have always had good luck with getting things I needed there and very helpful staff.

Very pleasing experience. Employees very courteous and friendly.

Westlake usually has what most people need and best of all fairly knowledgable employees. Only negative is you may have to visit the front counter to get assistance.

Lots of material to choose from but not any help to make a decision on what to get.

Small town feel with great selection. I even get my dogs toys here.

Friendly folks, clean and well maintained store. Need to return keys made for 2 that work.

Great selection of a variety of garden and hardware supplies. Much better than many other ACE Hardware stores that Ive been to.

Every time go here they got what to need good people there

Helpful friendly just a good place to get what you need

Great selection

Polit service and quality product

It was a great place to shop at.

Good place

Decent selection but can be pricey. Would not recommend for a big project.

Good clean store with friendly and helpful staff.

They have a little bit of everything and. Is there to help you

They almost have everything we need that is hard to find and also threr is someone to help you find it

It was a bit over priced but you know. Its all there!

Bought some plants, the employees were very helpful.

High priced. Only use them if everything else is closed and you have no other choice

Friendly help. Easy to find what i need

Usually have what I need. Plus they started selling Craftsman tools Which is a plus!

Best place to shop, very clean, great help.

Great! Truly helpful!

They were great, very helpful.

Very clean and well stocked store.

Staff is great and knowledgeable

I love it I love it keep it going Westlake Ace hardware

Convenient

Found what I was looking for. Metric screws are hard to find in other stores

Had what I needed but due to high sales tax. It hurts the wallet.

Very good.