Within 30 minutes of my email to the company, I received a phone call. They explained what was wrong and scheduled a window for a same day on-site appointment. The technician was efficient, friendly and professional. He explained the problem and made sure it worked before he left. It works better than when the initial program began! It is much faster. Thank you so much!

Working with Ray Morgan technicians is always a positive experience for me - they respond to concerns quickly, they are friendly and competent, I feel comfortable asking questions and learn more about our equipment every time a technician comes, and they always check in with me before they leave. Very excellent customer service!

RMCA is a serious asset to our users and in turn, our ability to provide the best service we are able to our patients. Courtesy, professionalism, and knowledge of their staff is top notch!

So far RMC has been amazing! Everyone is extremely professional but not in an arrogant way. Theyre super relatable and personable too, so I dont feel like just another caller like I do when I call the HP support center. RMC is easy to get in touch with, treats us well, and so far is exceeding expectations. I dont have to deal with our printers on my own anymore and this is SUCH a relief!

Courtesy and Professionalism of on-site technician, Experience with our on-site technician (listening, understanding problem), Condition of your equipment upon completion of service visit.

I am very pleased with the prompt attention when I need service. The technicians are always professional and very knowledgeable. The equipment we have from Ray Morgan is fast and efficient.

Ray Morgan Co. employees customer-focused individuals who are professional, helpful and skilled. They are honest, trustworthy and a pleasure to know and do business with.

Nothing but the most thorough and prompt service, we have used various other companies in our region, and have not been very satisfied up until we switched to The Ray Morgan Company, now we feel like we are truley valued!

Technician Garritt went above and beyond to make sure our Kyocera was working 100%. He went through everything and we now have a brand new machine. We appreciate all the time he spent.

Courtesy and Professionalism of on-site technician, Experience with our on-site technician (listening, understanding problem), Condition of your equipment upon completion of service visit

Excellent customer service, professional and get issues fixed!

Courtesy and Professionalism of on-site technician, Experience with our on-site technician (listening, understanding problem), Condition of your equipment upon completion of service visit.

The fat dude that was driving the company vehicle is so mean and rude. Im not going to explain the whole situation, but he just plain disgusts me!