Much improved customer service! Very helpful, polite, friendly! Much more welcoming staff!

Good for a small Ace. Small is why I gave it four, not five, stars. It is well kept and the employees are nice and helpful.

Good for a quick grab for small projects. Limited in some ways. Good people. Helpful.

Helpful staff and convenient hardware store, limited and good paint supplies, interesting variety of supplies, worth visiting to be aware of selection

Amazing how much fits into this small building. Happy theyre conveniently located, plenty of parking.

Helpful staff. Great selection for most homeowners.

Clean store great help

Run be helpful service had exactly what I wanted

They are very helpful, especially the old guy whos usually in one of the aisles restocking hes the owner hes been there 50 years has a wealth of knowledge.

A true asset to the Sunny Brae neighborhood. A fully stocked hardware store with a helpful a nd knowledgeable staff.

Cant believe this happened to me. I went into the store to buy an American flag. When walking in a just simply asked where the flags were located and was pointed into the direction. The gentleman that pointed me into the direction began to laugh, after I walked away, and told his female co-worker that see he is now looking for a flag. A older man from the back comes out and says why he asking for a flag is the democrats joining together now and then proceeded to talk extremely bad about the democratics. As I was getting checked out the older gentleman continued to talk massive amounts of hate about democrats. This unprofessional attitude is something I am deeply ashamed to have heard, I am just thankful a young poc wasnt there to hear such rude and plain discriminating attitude.

Helpful staff, and has everything you might need from a hardware store.

I really cant believe I am having to write this, but I have too. With Covid surging all over the US ....this Ace could be the epitome of why. I ordered online for safe curbside, no contact pick up. When I called to say that I was there they sent an associate out to my car, and I had the trunk open. He walks straight to the drivers window, and I had to point to the open trunk which he finally put my stuff in, but then again he headed to the car window and motioned that I needed to open my window. He handed me a piece of paper that he said I needed to sign. He was not wearing a mask, and handed me a pen to sign some internal document to say that I received my stuff. I am getting so tired of these companies that just dont get it, there is nothing they sell that I cant buy online, and I will just not go here again. To companies that want us to buy local, great then prove it.

Best, friendliest, most helpful ACE in all of Humboldt.

They usually have what I need for my various DIY projects, and the staff is always friendly and usually knowledgeable

Such a quintessential mom and pops shop! They are doing this right. Knowledgeable and kind staff guided me straight to what I needed without any feeling of intimidation. Thank you for a pleasant experience. Oh, and BTW, they have a handwashing station on your way in. In times of Covid-19, it is truly appreciated that you are protecting all of us.

Great little local Ace

Very nice enjoyed going there little bit of everything

Cool staff. They made my keys and helped me find the peg thingy I needed to assemble my futon.Knowledgable staff!

Always professional. Always helpful.

They have best service help

Great store, well stocked..awesome customer service

So terrific to have a well-stocked hardware store in the neighborhood. The staff is super helpful, friendly, and well-informed. Theyre small, so they dont have everything. Open on the weekends.

Theyre very good there a neighborhood hardware store the only thing is they dont always have things are on sale for Ace in their store other than that are very good at helping you

Small store friendly service

Had the hardware I was looking for.

People are very friendly and very helpful

Well stocked. Have a. Little of everything

Dog friendly, most staff are helpful, will usually order what you need, if they are out, or dont carry. just have to ask the right person.

The guys that work at the counter a really nice. And its a clean place and I found what I was looking for.

I like this stores location. I stop here when i can.

Its nice to have a local hardware where I can still get reliable advice.

If you are looking for courtesy and good service from a professional, knowledgeable staff this is the place to go for hardware supplies. They have a good selection of quality merchandise.

Great neighborhood store! A little bit of everything and a cheerful staff

Close to home and always helpful

Very complete old fashioned hardware store.

Old school establishment with that once apon a time vibe. Shop here if you can

This store has a great selection

Great place to get a screw or two.

Was able to find screws for a project easily

Very helpful service.

Very nice staff :)

Very helpful staff

Excellent help finding what I needed

Nice people & 🐶🐕dog friendly

Best hardware store in town!

Best hardware store in Arcata.

EVERYTHING IS AWESOME IN SUNNYBRAE COME ON ITS SUNNY! HAHA! JK

Best ace in town

Excellent customer service

Helpful

Ace hardware is generally the same no matter where, this location has friendly staff

Best ace in town

Would not exchange a product that I purchased there and it had a life time warranty after it broke.

Ace always comes through!

Exspensive

Friendly and helpful

Thanks ace

Loved it