I am a realtor, I recently had Post installed for my client house, the sales rap Ryan give us excellent service beyond my expectations. Every time when Me or my client have questions about the system, he responded right away, and solve the problem. All I have to say is, this is a great family owned company, they care about their customers.
There IS a difference when it comes to Post Alarm - the only company that I trust with my home security.Unlike many of its competitors, Post Alarm is privately owned, and all of its operations are handled in house, by its own screened and background checked employees - as opposed to the random subcontractors employed by other big name security firms.Furthermore, their employees are all experts in their field, and I found them eager to help design and implement the best, most secure system based on my needs.Sales consultant Rick Hagen thought of everything when he visited my home, designed my system, and taught me how to use it, and techs Armando and Salvadore performed the install with the utmost care and professionalism.Finally, once the system is installed, Posts customer support goes above and beyond. You actually reach a person when you call, and their support team is quick to connect you to the right person, if necessary.Posts service is unmatched, and I sleep soundly at night with their system in place in my home.
Post Alarm is #1! As a 10+ year customer of Post Alarm, I have nothing but positive things to say. I feel so safe in my home knowing that Post is monitoring us! From the consultation to the install, they make it easy and stress free. Customer service is awesome and someone is ALWAYS there to answer questions or concerns. You cant go wrong with Post Alarm.
Finally I found company that is great at everything. Customer service, knowledgeable, very polite employees, and great prices to compare with other similar companies and kind of service they provide. Our representative Ryan Faley was one of the best. We approved all his suggestions, because they all made sense. Plus I think the price he gave us was absolutely fair. I was suggested to use Post by my neighbor and cant be more happy I called them up. Thank you very much guys, we greatly appreciate your business!!!
Recently I had my alarm screens replaced after replacing my windows. My initial contact was with Rick Hagen. He understood the jobs complexity as a temporary alarm plan hadto be set up until the windows were replaced. He saw to it that everything was done in a timely fashion. His technicians Armando and Salvador got all installations completed efficiently and were very neat. This team is a credit to Post.
Our company has worked with Mark Kennedy at Post Alarms for over five years. We have never had a bad experience with him and he has made the installation process of our fire alarms easy and stress free. This year we worked with Mark twice to install monitoring equipment at two properties we manage. The way he streamlined the process made for little inconvenience to our tenants and close to no change orders. Mark is someone I can trust and look forward to working with in the future!
We have had POST Alarm for 5 years and have never had problems. If I have a question, the people that answer the phone are very polite and helpful. If the power goes out in our home, they are quick to call to let us know. I appreciate their responsiveness.
I have several homes that are monitored by Post alarms. They have done an excellent job. I really like that I can get someone on the phone from post immediately when I have a question.Install and setup were quick and easy and I have had a great experience working with them.
The Post team was terrific from start to finish! They were professional, arrived on time, stayed until the job was done, helped ensure the system was working properly, and had great follow-up after the installation. We are thrilled with our new system and the advanced features it offers!
I have used Post for over 7 years and they recently set me up in our new home. Since our girls are getting a little older we upgraded from some traditional sensors to security screens and I wish I did it sooner. Love the peace of mind. Also we recently were notified of an upgrade needed for our panel. The technician was super nice, knowledgeable and was done in a jif.
I cannot recommend this company more. Post Alarms have been protecting and watching my family for over 20 years. The service and quality of work are exceptional. Everyone is so friendly and helpful. The systems and services are top of the line. There has been a recent rash of robberies in my neighbor hood so I called up Rob Post. He was at my house in one day. He cared more about my family safety than up-selling me on all his alarm specials. He pointed out possible points of entry by a robber and how to protect against a break in. My mom, my father in law, my sisters, they all use Post because they are so honest and helpful. Thank you Rob for such a great company, you have exceeded my expectations and helped my family once again. Post Alarm Systems is the best option.
Excellent Company, Extremely Professional Management, Top Service and all at a Reasonable Price...cant beat Experience, and thats why we work with Post.... for years! Thank you, Post, you protect us and help us and we truly appreciate your Service!
I have had service with this company for several years... its time for change. Their service department is unresponsive. One the technicians who recently upgraded our system just messed it up completely. Erased my entire home automation setup. Post Alarm is simply not keeping up with the times. The people are there are nice but just don’t provide the level of service that is needed for modern society.
We hear that Post is canvassing The Oaks in Los Feliz and lying to residents that ACS is no longer serving the area as a means to solicit business. That is despicable and underhanded.
Cruz is an excellent IT tech, but what makes him special is his courtesy and concern for helping the customer. Satisfaction is his goal.
I recently signed up for their services and *completely* regret it. I want to cancel but when you sign up for their patrol service, you are stuck with a 6 month contract. I feel it was a terrible mistake using them. It took their sales agent several weeks to get an official quote to me - on the consultation visit, he recommended things without giving me hard numbers and seemed to want me just to sign up there and then. When I decided to go with the patrol services, I was told I could get a meet and greet with one of the officers- and in spite of calling multiple times, that never happened. I never got a sign saying that post was guarding my house. I never saw a patrol car go by my house for any monitoring through my ring device. I honestly wish the worst for this company for disappointing me this much - I don’t feel safe with them at all.
An amazing company - always reachable and responsive and has made our home so much safer. Didnt realized that the average response time for LA police if your alarm goes off is 2-5 hours... Post is on it immediately.
My company was having major problems with ADTs service so we switched to POST ALARM many years ago. We have been 100% satisfied with POST. I then switched my home security over to POST also and we experienced the same first class service. POST is a well run family business that cares about customer service!
Being a small business owner. There are Risk and Rewards. Even though are main Goal is to provide for our Families we also are proud to say we do something we love. And with that said there are also things we have to do to protect ourselves in our personal life and as a small business owner our business. Today i Realized how important it is to be prepared. I opened my New Brick and morter store about a month ago. And with all the preparations of opening a store there is always the question of Security. Who do i go with? How do i do this? I was suggested Post Alarm from Adrian corona and i gave them a call and setup our partnership with Post and Avpopshop. From the installers Jacob and Rodele to my salesman Trent totally professional. Even the dispatcher i forget his name. From start to finish it was a smooth setup and glad i was walked through and explained everything since i was lost on the whole process. I sell toys and collectibles i don’t know about alarms and panels. Now i do😀. And of coarse the inevitable happened tgis morning at 2:19 i get a call from post alarm telling me there was a incident at my store that there was glass broken and the alarm was triggered. I checked the cameras and nothing. So i was puzzled. So what happed whoever tried to break into my store was scared off due to the Alarm. The police were called and promptly responded everything was smooth considering the circumstances. So to make a long story not much longer im Greatfull to Post Alarm and all there amazing employees for protecting my business. From major losses and headaches. Im so Proud to have chosen Post Alarm as my Security company. Thank You.Orlando, ownerAvpopshop
Jhon was awesome and very professional in getting the right system and devices for our home. Jhon did a excellent job with installation of our system. They both were great in explaining everything and with any questions or concerns that we had. Brandon, Jhon, and the office make themselves accessible for scheduling, questions, and concerns. You cant go wrong with Cal Post Alarm Systems.
Cruz had a great service to us!
I would like to mention that this is one of the worst companies that I have ever dealt with.I had to cancel my service since nothing was done as promised and they are extremely unorganized and overpriced. The way they deal with clients is atrocious. I did not want to listen to the bad reviews in here but now I do regret it, it could have save me a lot of trouble.
Horrible company! A disgrace to Private Patrol Operators, Alarm Companies, and the institution of Private Security as a whole.Equipment that is ill installed and constantly malfunctioned, got us in trouble with the local Police Department...rude, snotty customer service representatives. Extremely unprofessional security guards, one of which a bald overweight caucasian male assaulted my brother for no good reason. Apparently this buffoon needs to realize that JUST BECAUSE HE IS LICENSED AS AN ARMED SECURITY GUARD, DOESN’T MEAN HE IS AN ACTUAL POLICE OFFICER, and even actual police officers have to follow protocol and issue self control, so there was no excuse for that stupid security guard to get all cowboy gung ho on my brother, who was JUST MINDING HIS OWN BUSINESS.We tried emailing and calling, and we were ignored via email, and sworn at over the phone.The owners are most likely racist, since our friends who tried to apply for jobs there were constantly turned away, and they said it was due to their race. It may be illegal to do that, but you cant legislate away bigotry (if that is the case, and it most likely is, considering my brother was also harassed partly due to his ethnicity).This business should be shut down by the Department of Consumer Affairs and the CA Bureau of Security and Investigative Services. I hope one day that idiot fat bald security guard gets this company sued, and shut down.
Great people, great company
90% creeps. Constantly caught staring through windows, and moving deliveries without consent.
I never used the services of this company, I am from Brazil, but I saw that someone I love very much (I wanted to tell him, but I cant🤭) was around (I believe so) Gerard Butler💞 I saw the company plaque in a photo of him. Send a hug to him🤩☺️ great actor. If he was not and I was wrong I apologize. And may God bless this company more and more.