Excellent high tech chair I tried ! It feels like having the best massage as I needed!! So good!! Friendly and kind staff, also all chairs are sanitized so clean and nice. The best of the best massage chair !!!!
I bought one of message chairs and thought I had a problem with the charger. I spoke to the sales rep at the store and she told me I’ll get a call to see if someone will troubleshoot it.To my surprise, they had someone come over and replaced the whole chair at ZERO cost to me. They tried calling me but I was busy and don’t pick up. But they came by anyways just to check if I was home to fix it. That is some crazy dedication and customer service right there that I have never experienced! We talked it over and realized the charging port doesn’t support newer phones due to low amp (which is fine).I had to leave a review as I am still blown away by the level of customer service. Absolutely recommend them and the company.
Ive been looking for a massage chair till I came across Bodyfriend.They have chairs exceeded my expectations and really put themselves in a high-end category.It is loaded with newer features and has a nice appearance.Their airbags and roller systems work well and truly give a great massage.They had high-end models and the staff was very friendly.They offer 5 years in-home warranty and excellent White Glove delivery and installation service of the chair not like others.I really enjoy my massage chair every evening at home. Highly recommended.
The place is nice and comfort. They even give you water and coffee. The massage chair is come with brain massage, which very cool ! I has one of their hugchair, it work really well on my neck and shoulder. also it is a compact chair, which perfectly to fit my room!
I came into the store over a year ago, casually looking to replace an old massage chair that was 15 years old. I was a bit intimidated, the staff was dressed as if they were selling BMWs.I walked into the store and was warmly greeted by the staff. I tried the Phantom massage chair and was impressed. I wasnt ready to buy, let alone at their price point. But over the last year, nothing else I tried even came close to their foot massagers on the chair.Back in town, I went back to the store and asked about delivery to Northern California. They said they can deliver anywhere, and then I finally made my purchase.I kinda walked in blind. Not sure how the staff would treat me after I bought the chair. Delivery would take over a week, since I wasnt local. I had a ton of questions over that time, and the salesperson offered to text me about any and all questions. And after making a purchase for that much, I had a ton. She kept me up to date about the status of my delivery.When their 3rd party delivery person came to deliver and install, he raved about how I bought a great product. The installer owned one himself. He showed me how the chair was put together and his favorite massage modes.Having my massage chair for over a week, I have been practically living in this thing. Very happy about my purchase, and very impressed with their customer service after my purchase.