Love going to DC Auto. Guys are honest, helpful, and extremely friendly. I never feel like they push you on anything. Great value for great reliable service.
What can I say except that Chad and the group at DC Auto are the best!A friend referred me to this shop, and being a car guy that doesnt like people touching his vehicle, I was a little hesitant at first, but once I walked through the door, I knew this would be a great experience. Taylor and Alan were very friendly and gave the immediate small town feel I was looking for. I had a few special requests for my Z06, and they were eager to accommodate me and understood how particular I am.Through the process I worked with Chad personally, and not only was the work on point, but it was the little things like not wiping the hood on my black Corvette that really showed the care and attention to detail.I look forward to doing business with Chad and the crew in the future, and this is definitely the shop for me!Great job guys!
DC Auto is my go to place for my truck. Very professional and knowledgeable. Will always take my vehicles here
DC Auto was recommended to me to inspect a sound I started to hear while driving my hybrid. From the initial phone call to picking up my keys, Taylor & Chad (both worked with me) were professional, knowledgeable and patient in answering my questions and honestly explaining the diagnosis along with their recommendation.While the scope of the required work on this hybrid was beyond what they can provide at this time, they were extremely honest in their assessment. They could have started the work and then part way through said hey, we dont have X hybrid tool; we cant fix this and charge me.Honesty and truth in doing whats best for the customer - two things I believe differentiate a great mechanic from everyone else - were clearly on display during my first visit to DC Auto Repair. I recommend bringing your vehicle here when in need of diagnosis and service!
DC Auto never lets me down. I feel like a VIP anytime I’m there, but in reality they treat everyone like a VIP. I trust them and you just don’t get that with other repair shops.
DC Auto does great work! Ill continue to take my vehilces there when I have an issue. Keep up the great work!
Once again, Excellent service, quality and fair price. These guys got it together, Ive been using them for over 6 years, no complaints!
Fantastic service and very quick! Other shops wouldn’t touch my modified truck but these guys took the challenge no problem. I’ll be back
Engine had a miss. DC Auto determined the problem was a ignition coil pack and the ignition module. Replaced both with aftermarket parts and engine showed no signs of failure using a scanner. Just wish the replacement parts werent made in china.
Great service, good price, always professional and helpful.
I had a low tire pressure warning on my way to work, and Chad and his crew pulled my Cherokee in immediately to take a look. Turns out I had a nail, near the edge of the tread. When a plug didnt seal the leak, they removed the tire and placed a patch inside. I was in and out in 30 minutes, and back on my way to work. The price charged was fair, supporting my desire to continue using DC for all my service needs in the future. BTW The price for a full synthetic oil change is awesome. Thanks Team DC. Jeff C.
Chill spot. Good prices.
Thorough explanation as to what had to be repaired. Very personal in their communications.
A breath of fresh air! They never push for unnecessary options, which is huge for me, and their pricing is fair. The customer service is great. I always feel like they appreciate my business. I wouldnt think of going anywhere else.
I was recommended by a friend and could not be happier. I called and made an appointment easily and not dated far out. Very courteous on the phone. Showed up for my appointment and they were perfectly on time. There waiting area is clean and inviting. At the time of payment they explained, in clear terms and context, how the service went and things to think about for the future. They do a great job of being inviting, recommending the best care for your vehicle, and taking the time to assure you. Great job from all employees!
Great service. Love helping small businesses
The guys greet you by first name as you walk in the door. They care enough to remember their customers, explain what maintenance is coming due and if there are any issues noticed while working on your vehicle. They answer any questions I have and offer some troubleshooting advice before paying extra money. They engage you while waiting, but dont bother you constantly. Very respectful, knowledgeable and friendly! Im glad I started taking my vehicle there.
Great guys and quick turnaround on repairs 👍
Brought our vehicle in for a repair recommended by another place. They told us that it wasnt very bad and it was not in need of repair. Could have easily just fixed it and taken the money. Very honest place to go!
From the first time I went to them, they’ve gone above and beyond. The entire crew, from the office personnel to the techs in the shop are friendly, experienced and extremely professional. I highly recommend them for any service you need, no matter how small or how big.
My car kept dying while I was driving it so my son called D.C. auto and they let me bring it there immediately. They gave me a loaner until it could be looked at. They called with updates and prognosis reports. They advised us of costs and estimated time of repair. The personnel was always kind and willing to answer any questions. It was great service with no stress and a reasonable repair bill. Thank you all!!
Great, friendly people working there. Repairs are solid, costs are a good value, and they are very prompt. They have earned my repeat business.
They are always energetic and dont over charge for a quality job. I love going to their shop for work being done on our vehicles.
They were honest and very helpful and nice! I highly recommend their services!THANK YOU!!!!BRENDA JANE GNEISER
I have so many good things to say about these guys, Im almost left speechless. Being a young woman, Ive struck out with auto shops that I felt were talking to me as if I didnt know anything, and preferred it that way.Alan and Taylor always have a warm welcome for me, and I always feel comfortable asking questions. Not once have I felt like I was being over-charged or spoken down to.I had a car that was on its last leg. Trying to extend its life, I was in the shop frequently. Alan was always understanding of my budget, and would let me know what needed to be repaired immediately and what might still have some life in it. A couple of times I found a sale on a part, had it shipped and they installed it without hesitation (although when Ive checked for parts online, they usually have a better deal anyways).Ive had my car towed twice to the garage, and once when I didnt have a lift home, Taylor kindly gave me a ride. Where else could you find service like thatWhen my car was finally a goner, the shop didnt charge me. Before buying my new car, I asked them to take a look at it. They found things that needed to be replaced before I bought the car, and saved me over a grand in future repairs. Their mechanics are thorough and talented.I feel like I have a shop full of dads on my side, and cant recommend them enough.
I am VERY pleased with my truck upgrades; Tires, Wheels, 3 lift. Chad and his team were and are very professional and they offered me a solution that was fully functional and required little to no customization. Again i am very happy with the upgrades and I would highly recommend DC Auto for any Upgrades/Maintenance on you vehicle.Thanks again DC Auto
Ive been going here for a few years nowExcellent serviceUp front and honest!
Fast, courteous, and efficient. I recently moved here from Arizona and I have found my go to auto repair. There weren’t many like this back where I’m from. Highly recommended.
They quoted me at $250-$300. Actual cost was $215.85 for almost 2 hours of labor and an oil change. I also had to stay while they repaired my 2014 Chevy Traverse, which meant they put up with me as well as my almost 4 year old and 14 month old for 2 hours. They were very kind, respectful, and understanding of the situation. Very honest and timely work as well. All around excellent service! Thank you DC Auto!
The staff at DC are wonderful. They made sure I understood any issues the car hard, and were able to recommend certain maintenance for my vehicle. The bill for the issue I had called another auto repair shop about was less than the quoted diagnosis charge the other auto place was going to charge me.DC Auto knows their stuff and make sure you do too! They want you to have a functional vehicle and they want you to be happy with their service.Thanks DC Auto! Well definitely be back!
DC Auto is my new go-to auto shop in the East Appleton area. They do pretty much all repair work, and do it with quality and integrity. I can’t say enough about it...highly recommended.
Highly recommended. Had them replace shocks/struts, install an add-a-leaf and put on new tires in my truck. They were quick, affordable and kept me updated throughout the process. I had been going somewhere else for years, but that place decided to stop installing customer supplied parts so I had to give another company a try. If you are on the fence about trying DC Auto just do it! Thanks!
DC has always treated me fair, they made me aware of safety issues with my car and I was able to get them fixed. I think the prices are fair for the time they put in and for how well they communicate with me. I feel that as a single female sometimes mechanics see you coming and take advantage, I have never felt that way at DC, they are always honest and I keep going back to get my work done there. YOU BOYS ROCK!
This was my first time at DC. Great experience. Fast, fair price, friendly folks. I will go back.
Very prompt service everything was communicated before work was done very professional would recommend dc auto to anybody for any kind of repair work
Wildly overpriced, but very friendly staff.
Everyone at DC Auto make you feel welcome and valued! They will go the extra mile to ensure you have the service recommend and that is is done reliable! Love going to the shop for all my vehicle needs! Customer for life!
Needed a front end alignment after gently bumping a curb in a roundabout. Dropped it off after hours using their convenient drop box, and it was ready the next day. Alignment was perfect and the email app that shows all your service history is really a helpful tool for someone that doesnt always keep track of his vehicle service schedule. Thanks Taylor!
Brought my vehicle here on a recommendation from a family member. Im glad I did. The entire staff is knowledgeable and friendly. The owner came out and walked me through everything that was needed for my vehicle and did so in a way that I could understand (I am not mechanically savvy), and did so without making me feel like an idiot. If you are looking for honest, fair, and quality service then you should not think twice about bringing your vehicle to DC. Highly recommend.
Chad and Alan took great care of us! The service was quick, and we never felt pressured. The final bill was less than the original quote, because they were able to complete it more quickly than expected. We will be going back to DC Auto for our future repair needs!
I sent a message to the business around 7:30 am and I was impressed by the immediate response. I needed to have a brake line flushed and expressed that I had to be to work by 3pm. I dont know if I was squeezed in or if they had an opening, but I was serviced the same day. After taking my car back,Chad, came back out to the waiting area to show me a picture of my drums (that I had just replaced somewhere else) and how they needed to be completely redone because they were not installed correctly. Everyone was friendly. The atmosphere is professional and welcoming. As a person who knows nothing about cars it was important for me to find an auto shop that I can trust and feel comfortable at. DC Auto provided me with just that! I will be recommending them to all my family and friends.
I always get a fair price for quality work performed. So confident in DC that I send my 70 yr old mother there by herself. Would never do that anywhere else.
From the night my SUV stopped working I reached out to Chad at DC Auto and he assure me he would get the truck taken care of. I felt so comfortable and didn’t worry one minute. This was my 1st experience with DC. I learned my SUV was going to need a new engine along with a list of other things. Chad made sure we understood everything that was wrong and made it easy to understand what he could do. To showing us and keep us update every thing he did along the way. The work was so thorough. I can not say how great full I am for how Chad for extending his arm the extra length to help fix our SUV. The staff also is very welcoming and a pleasure to work with. I strongly recommend DC for any auto repairs. Even a burnt out light they will get you back in the road promptly!!! WE 💚DC AUTO!!!
Excellent service and fair pricing. Great people working there. Very helpful and I highly recommend them for all your services.
Super friendly and knowledgeable
Its always an easy experience for me. In & out which I appreciate with how busy I am. I know I can count on Chad & his crew to be accommodating & friendly.
Awesome team. Fabulous job & very knowledgeable. Very satisfied and wont take our vehicles anywhere else.
Ive been using D.C. Auto for the past couple years for both our cars.Friendly, courteous, and timely service. Would definitely recommend them.
They were friendly did a great job and very efficient.
Huge shout out to Chad and his team at DC Auto!! They did a fantastic job on my Equinox!! Two new tinted windows and black wheels, it looks amazing! I couldnt be happier and highly recommend DC Auto!! Thank you! Ill definitely be going there for all my mechanical needs moving forward as well.
No-fuss oil change
I have been going to DC automotive for years and I have established a trust with them that is rare these days in customer service.I always feel that my safety and satisfaction are first on the list for them!
They were able to get me in for a last minute oil change. Excellent service my first time and I will be back.
Always enjoyable to have any type of work done! Great service and friendly people! Fair pricing! Would highly recommend 😊
I was so pleased with DC Auto!! As a young female with little knowledge of vehicles, I often worry about mechanics taking advantage of that and charging me excessive amounts of money. DC Auto took such great care of me and my vehicle and I did not feel ripped off for even a moment. I spoke to the same person through out the two day process and Ryan was kind and straight forward with me. The mechanics worked so fast (as I had a lot of work done) and did a fantastic job! My car runs like new! The communication was wonderful as they called me to inform me of what they found and all the costs before they did any work. I even purchased some windshield wipers that I was going to replace myself and I left them in the front seat, but when I picked up my car they had done it for me! I highly recommend this company to anyone looking for an honest, fast, and reliable mechanic. I seriously could not be happier. I have been to many mechanics in the past and these guys are top notch!!
I wish I could give 10 stars! The team fixed the wiring on my trailer. They figured out what to me was a very complex problem. They were polite and the prices honest.
The office and bathroom were new and clean! And they were honest and very nice!
Great service and friendly staff. I will definitely recommend this shop to friends & family.
Always done on time, never too pushy, great value
Always spot on with their work and willing to go above and beyond to ensure the vehicle is running correctly and safe to drive.
I own 3 import model vehicles and have them serviced with DC Automotive. The two reasons that I use these guys are very simple,confidence that my vehicles are being taken care of as they need and plain and simple great customer care. Chad is very straight forward about everything and there are no questions about what is being done to my cars. I would recommend this place to anyone. Keep up the good work..
Quick service, really fair pricing, and comfortable seating area (although I didn’t need it very long). No upselling at all, just friendly advice. Great place - will be my go to for repairs/service in the future.
Just moved to the area and didnt know where to get some major work done to my truck. All the reviews looked promising for DC Auto so figured what the heck, why not. Turns out, all the reviews were right! Chad has a great shop. Very personal and very quick on repairs.
I had my first repair at DC today. Ive been there for oil changes before and felt the service was great so I thought I would give them a try for a more expensive repair. I had the same symptoms a few years ago and had it repaired at another good shop for over $200. The bill this time was under $100! They found a used part that saved a lot and did the repair quickly which saved even more. They are friendly and honest and I will be back the next time I need a repair.
We were referred to DC Auto by people my husband knows. Highly recommend them! Great people do a great job and reasonably priced. Much better than other automotive places I have gone to. I have recommended them to others also.
Customer for life! In 30 minutes at no cost they diagnosed my problem gave me a price and got me out. Id give them more stars if i could.
I started going to DC Auto a few months ago. The dealership was getting pricey, inconvenient, and honestly....untrustworthy.DC auto has good base pricing, plus coupons often available (for oil changes or other services) to bring it down even further. The guys there are friendly, knowledgable, and honest. They gave me the cheaper options first rather than a full on up-sell.On one occasion I took my vehicle there without an appointment. The muffler sounded like it had a hole or was disconnected. I just stopped on my way home to see if they could take a quick peek, and put me on their calendar. From the looks of their calendar, it was already pretty busy in there, but they not only checked it out, but got it fixed up in 15 minutes.Ladies who also take in their own vehicles.....I know the treatment we can get out there. Telling us that we need more than we do, conflicting information, condescending behavior (yes - I already know the wheels are on the bottom of the car), labor estimates being off, etc. You wont get that at DC. They will respect you enough to assume you know the basics. If you need more information they will gladly offer it up.Thanks guys!
Dropped off my truck when it broke on the way home. The got it up and running in no time flat and were awesome to deal with.
If you want to be treated honestly and fairly and pay a reasonable price for auto repairs, DC Automotive is THE place to go. Chad and the guys are absolutely the best. I had been at a brand name dealership and they gave me a list of things that needed to be fixed or replaced on my car that totaled several hundred dollars. After they fixed my pump for the windshield washer fluid (done $45 cheaper than quote at big brand store) they told me that none of the things on the list needed to be fixed or replaced! Honesty at a repair shop, how refreshing. I have my mechanic for life and tell everyone I know to go here. Thank you DC for having such integrity!! :-)
Let me start off by saying how friendly the individuals at DC auto repair are. They are courteous, understanding of the client and willing to take the time needed to explain what was wrong with my vehicle. The service was extremely fast, and very reasonable. I would strongly recommend taking your vehicle to them for any and all repairs needed for your vehicle. Its nice having a repair shop in the Darboy area that is honest and so reasonable!
Always professional and prompt. Never take our cars elsewhere for repairs. Thank you DC AUTO.
First time bringing my car here. Was just for an alignment after I did some work on it at home. They were very friendly and able to accommodate me on very short notice. They did not have an opening until the afternoon, I told them I worked second shift and they said they could work something out and to bring it in. Very impressed with how clean the waiting area is and how friendly they were.
They will give you an estimate and preform the work needed very quickly and efficiently.
Wow! This place is amazing! Top notch service - these guys will go the extra mile to make sure you leave with a smile on your face. Highly recommended!
Very friendly and honest staff, that made me feel welcome. I never felt pressured into getting any work done that I didnt feel was necessary for my vehicle.
Always honest and great service Been going to them for many years and will keep going
Best auto repaire in the Valley!!
These guys did a great job on my truck, a couple times.This isnt a side job Johnny shop, so its not going to be free, but it was fixed properly, timely, and at a fair price. I left feeling confident in my repairs.
Came to DC Auto because of the great reviews. Was not disappointed. Very friendly and a fair price for a alignment. Highly recommend and will use again for other services.
Chad and the guys have always done right by me and my family. He provides services that are top-notch, suggests needed upgrades and repairs, and completes work quickly and at a price point much better than other shops - including dealerships. Keep up the good work that you do.
I WILL NOT GO BACK. I went in for one thing they messed up something else and did NOTHING to make it right. I had to get it fixed somewhere else. Perfect example of what you see about mechanics wrecking stuff to rip off customers. And yes, it WAS your business. After person contacted me trying to tell me it wasnt DC that I visited and then found out it was. He once again left it just the way it was, no righting the wrong. Why dont businesses just admit they made a mistake and right their wrong?
Known Chad since the beginning of DC! Great guy, with a fabulous team! I recommend everyone to DC!
Based on a recommendation from a friend, Ive been bringing my vehicles to DC Auto for a year now because I was tired of the dealerships constant upsells and my lack of trust in them. What Ive found at DC automotive are much cheaper prices, honest people, and the ability to get my vehicles serviced in a timely manner.Today, I brought my vehicle in for an oil change and Chad told me the last time I was here I used a $2 coupon but it was never subtracted from the invoice. I had no idea and Chad could just as easily not told me. Its not the $2, but the level of trust and honesty I couldnt get at previous service locations. Because of these little things I will continue to bring my vehicles here and share my experiences with friends.Happy! Happy! Happy!
These guys are very fair on their pricing and do great work.
The truck Bergstrom couldnt fix.I took my Dodge 3500 to Bergstrom Dodge in Oshkosh. They had it for several days. They could not determine the cause so their plan was to adress the symptoms at a cost of 3,000.00 . I asked them if this will actually fix the problem ? their answer was it should. With that I had my truck towed to DC Auto. They correctly diagnosed the problem, fixed it at a reasonable price, my truck runs like brand new.Chad and his crew did an amazing job. I would recommend then to anyone.
Few things here. Customer service is good, they make a great effort to get your car in the same day you call and not five days out this is a plus. Convenient for those between Kaukauna and southeast Appleton. Just in the little research I did on stuff needing maintenance on my car I believe they are more expensive. One item I had them replace which I would say could have been done cheaper where I have had work done in the past. Another issue I will have done elsewhere because the cost was significantly cheaper than DC auto. It is not always practical to shop around when it comes to car maintenance so if you do get work done here they will do a fine job. If you have time get a quote from them on paper then use the internet or call around and ask what it would cost would be elsewhere. Then make a decision.Car maintenance is expensive either way. Just be as knowledgeable as possible it is your money.
Such a great experience! Friendly, knowledgeable, and helpful staff with a clean and comfortable waiting area. I no longer dread getting an oil change!
It was a great repair and fast service with me understanding all the details of what needed fixing. Thank you
Amazing work, impeccable service. Chad and his team will stop at nothing to make sure you are completely happy. Will definitely return!
This is the place to go for most if not anything that you need when it comes to your vehicle! Very professional people offering great quality service! Highly recommend!
I am so thrilled with the service we received over vacation! My van broke down an hour away. What do you do? Call Chad and the guys at DC Auto! Chad arranged towing and replaced the transmission parts in 1/2 the time we were quoted closer to the breakdown. So glad we made the call. Thanks, DC Auto!
I had a wonderful experience here! they were very trustworthy and caring- great customer service and prices! i definitely recommend taking your car to dc auto!
Went in for oil change & tire rotation. Rear brakes were bad and needed replacing ASAP. They were able to do that right away for me while I waited and drank their great coffee!
These guys got the job done on my 2017 Subaru WRX. Love their work!
Great people. Great service. Trustworthy. The only place I will take my vehicles.
Great Experience at DC Auto! The advisors are awesome!
Great, fast service and the best price I found. Super satisfied customer. Will be my go to for future service!!
Very complete. Accommodating to those customers like myself with busy schedules. I drop it off in the morning and its done when I get home from work. Very accommodating.
For those who love dogs, you can pet one while you wait for your car!
I went there to have my radio unlocked because a previous place that installed my BCM did not do so. They told me it would take a half hour and would be $45ish. I got there late and they still took my car back right away. It took them 15 minutes and said to have a good weekend because it was a simple program with a tech 2 scanner. Friendly service with a fast turn around! And they could have charged me for an hour or at least a half hour because I was late. Repeat service guaranteed from me for the things I am not able to do!