I brought a friend of mine into Apple Valley Ford as she was hesitant about car shopping alone. Once we arrived we were greeted by a sales person by the name of Matt Hoffman. He was just the nicest guy ever and helped my friend understand how the process would go during this age of Covid. He was super knowledgeable and eager to show us the difference between a few models she was trying to decide between (she had done some prior research). This experience was totally legendary and is what walking into an auto dealership should be like. I’d ask for Matt Hoffman to help me again, so easy to talk to and just the most genuine guy.
I am a returning customer, and the reason for this is because of the outstanding customer service I received from Bob Patterson over 4 years ago when he helped me find a good used car. His professionalism, genuine kindness and concern made me feel comfortable and confident in my decision making. He goes over and above to provide excellent customer service. I will be referring anyone I know who is in the market for a vehicle to see Bob. He is easy to work with and talk to, and I appreciated and trusted his honest opinions. He made me feel valued as a customer. To have someone like him as an employee is truly an asset to your company. I thank Bob for his help, and making my purchase experience enjoyable. It was truly a pleasure working with him. Thank you,SincerelyDiane Muelken
I went to check out the new bronco, I never enjoy dealing with sales when Im just wanting to see a new vehicle. However, Solomon Rosa came up to me and I let him know right away I wasnt interested in purchasing. He was very helpful in simply showing me everything the bronco had to offer while not being pushy with a sale. In the end, he sold me on wanting to pull the trigger on the new bronco simply because he had so much knowledge about the vehicle that I never knew. Cant wait to come in and put an order in!
I had issue with my car called multiple dealership to get an appointment as well as having a rental while my car was getting fix other Ford dealership had appointment scheduled weeks out I always bring my car to Ford dealership in Apple valley because I work in that area but every dealership said there are no rental available until December 3 which was stressful but I was set that Expectation of knowing they were not available. when bringing my car in I went in the Ford dealership in Apple valley I was working with Eric Ackerman his services was above and beyond I was telling him how I was having trouble setting an appointment and also having the option to have a rental and with me living 45 minutes from the shop it was hard not to have a vehicle and I was willing to come back and have my car looked at and if they needed a part to order I would bring my car back for repair he was so amazing he apologized and he really cares about his clients he told me he didn’t want me to be stressed or overwhelmed by not having a car and he got me a rental car without me even asking he kept me posted on what was going on with my car as well this location has the best customer service and now days it’s truly hard to find a company with excellent service thank you Eric for your amazing service we definitely need more people like you who truly care about there job and their clients you definitely are making a huge difference in your company !!! 10 star ⭐️ service ⭐️ ⭐️ ⭐️
I worked with Solomon Rosa, he was very determined to find the vehicle that i was looking for, he found it quick especially with the high demand going on. Also He was a huge help with answering all my questions regarding paperwork and filling me in on all the bells and whistles that came with the vehicle. Would recommend him!
Ive never really had any issues with the customer service. I bought my car from here, and I thought the entire process was smooth. The salesman I was working with, Mark, was very helpful and seemed to genuinely care about me. However, the last time I brought my car in for a 5k mile check up in the Quick Lane, I was very disappointed with the quality of service. I voiced my concerns politely as a private review (they automatically send out review emails after your service), and I was expecting a response to clear up my concerns, but I never got one. So I thought Id take my review one step further and post it publicly on their google page.Ive had great Quick Lane service, but also not so great. So I guess its just hit or miss taking it to them
Was interested in exploring the different options available to me with the current market with a trade. Matt Hoffman was very thorough and took the time necessary to explain everything to me. I never felt rushed or that he was disinterested in taking the necessary time with me as I had at other dealerships.
It was an outstanding experience. I went in to look for a pre-owned car and Solomon Rosa spent all morning with me to find a car that was both in great condition and within my budget. The finance department was also great through the entire process and got me a better deal than I expected.
Just starting to look at buying a vehicle myself for the first time. I needed something big. Matt Hoffman helped me narrow down that the best vehicle that would work for what I need was going to be a truck. He recommended certain options to me that were more comfortable for me, helping me narrow down and get more specific at what I’m in the market for! He let me come test drive multiple times so I could get opinions from family and friends about the trucks I’m looking at! Very patient, chill, and down to earth guy. Overall, I had a very good experience here! I really appreciate all of your help Matt!
First time experience buying from Apple Ford was very positive. My sales consultant was Joe Murphy who was excellent. He was very knowledgeable about all the cars I looked at and the whole buying process. What I liked best was that he didn’t pressure me to buy a certain car which I had experienced at other dealerships. He gave me plenty of time to think about what was best for me. Also he is very personable and easy to talk with which made me feel at ease as this was only my second time buying from a dealership. I will definitely come back here again to work with Joe!
Excellent customer service and love the straightforward sales process. We’ve purchased and serviced more than six cars from Apple Valley Ford over the past 20 years and always had great experience! Excellent quality, service and sales each and every time! Never even a minor complaint. Extra kudos to Steve Hunt, our “go to” salesperson- very personable ( amazing recall of names, and past conversations!) and super proficient. Thank you!!
Solomon Rosa might be one of the best sales people I have ever worked with when buying a car! I have been buying cars for almost fifty years and Solomon combines a youthful spirit with really strong car knowledge no one else had as I shopped. Plus, there are some vehicle warranty issues he is solving for me. This is rare. Ask for this guy; you wont be disappointed.
I haven’t purchased a vehicle yet, but I will tell you Matt Hoffman has done such a great job helping me, being patient, NOT pushy and has answered all my questions over and over. He wants to make sure I get exactly what I love, whatever vehicle it is. I really like that they pay their employees differently, so I am not pressured into a vehicle I don’t love! A comfortable place to shop!
Easy to work with, they make the stressful process painless. Answer any questions in a timely manner. Great follow ups set in place. Will be going back here for my next vehicle hands down.
This was my first time buying a car, and I was very nervous of the process. I worked with three different people and they were very patient and explained what was in front of me the whole time, not cutting corners.I would highly recommend this dealership. The whole establishment had a very good atmosphere!Thank you for my Lincoln MKS!
One of the best experiences at dealership I’ve ever had. If you ever find yourself at Apple valley Ford ask for Solomon Rosa, super knowledgeable about all the products available. He will steer you straight and I guarantee you will feel happy with any purchase you make through Solomon. 10/10 recommend
Im really happy with my experience at Apple Valley Ford. They werent the first dealership I visited, but they will be next time for sure. At Apple Valley I felt comfortable that they were knowledgeable and I felt very welcomed. The salesman I worked with, Cory, was great, the leasing specialist whose name I unfortunately dont remember was also awesome. Couldnt ask for anything better.
We bought our F150 here at Apple Ford Lincoln Apple Valley and we had a great experience. We were treated like family & they went out of their way to get us the best deal possible. We didn’t feel pressured & we went away feeling good about the whole experience. Joe went above & beyond our expectations. Greg was so helpful. We would recommend this dealership to anyone wanting to buy a vehicle.
We were looking for a Ford Bronco Sport. We are from out of state. After finding out they were supposed to be getting some in, we put down a deposit on one. From doing everything we possibly could through texts and over the phone, it was a pretty smooth process. Our sales associate Corey Minion was spectacular with my impatience and excitement. He even offered to pick us up at the airport on his own time and brought us to the dealership. He even dropped us off at breakfast until financing was in. Super satisfied with the process and associates. Especially our sales guys Corey M. Highly recommend. Thank you!
Our salesperson, Derrick, was great to work with. He was friendly, knowledgeable and patient. Never pushy but available at all times to help with a question or to advise us on how how our paperwork was coming along. He was a terrific person who helped us along every step of the way and I recommend Derrick highly. Love the car and it was ready for us when we arrived to take possession; gas tank filled, washed and cleaned thoroughly in the interior. Thanks Derrick and thanks Apple Ford Lincoln Apple Valley, you have made a few loyal customers this last week.
Thank you so much Matt Hoffman for finding me the vehicle I wanted (2018 Ford Explorer Sport). Your patience and customer service were top notch. Will definitely be referring family and friends to come see you!
I love the service at Apple Valley Ford - I always feel like they roll out the red carpet when I come in for service. They are always open and honest with me about what I need done to my car and I feel like I can trust them as I have built a relationship with them over the past 10 years. Great place to go for service and their hours are flexible.
We needed a vehicle with a 3rd row after taking in two extra kiddos unexpectedly, purchased one at a different dealership and hated not only the experience there, but the vehicle itself was terrible for us. In a time of very high stress and unknown outcomes, Matt was AMAZING to work with and did a fantastic job of putting me at ease during the purchase of our used Tahoe. Our purchase here was a great experience and we are absolutely in love with our new vehicle! The entire staff at Apple Ford Lincoln Apple Valley was completely dedicated to making this a flawless process, and they were extremely competitive on my trade-in... which was our ultimate deciding factor on our ability to purchase. I took a stack of cards from Matt because I absolutely will be recommending him to our friends and family!
Overall good experience. Greg was a calming presence through my first car purchase. Jared and everyone else I came in contact with was friendly and helpful. The only issue I had was that the car, which is a grey/blue, was listed as black and the pictures which were taken in poor light made the car appear black. I had come 70 miles and everything else about the car was great so i did buy.
Matt Hoffman is such an amazing employee. Always a bright face when I walk in looking at vehicles, getting an oil change and is always willing to help me and answer my questions when needed. Apple valley ford is very lucky to such an amazing employee :)
Came to Apple Ford just to get some ideas on my next vehicle. Didnt really want to interact with a sales person- just wanted to look. However, MATT HOFFMAN approached and was just so courteous and professional. Didnt over sell, wasnt pushy. Made me feel very comfortable and at ease. Also answered some questions that came up so glad we interacted.Will DEFINTELY come back when its time to buy. And ask for Matt!!
Really impressed with the service I received at this location. Matt Hoffman made it all painless and easy! Thank you so much! I will definitely be back!
My purchase here a few days ago, a 2015 Ram, was a fast, high quality, and painless process. The sales specialist I worked with was knowledgeable and friendly, as they checked up on how my purchase was going a couple days later. I told him of one of the lights on the truck acting up right as I was driving it home from having purchased it and he got someone lined up to get me in to get that issue taken care of. Honesty is a refreshing change of pace for the car buying process! Highly recommend Apple Autos!
Bought a f150 two weeks ago tire keeps going flat.There srevice department tells me there so back logged that they cant fix my leaky tire and to keep filling with air. I asked before i bought truck if there sevice had gotten any better. They said yes. Fool me once, there mistake. Fool me twice, my mistake. Never again will get my business.
I got the pleasure of working with Solomon Rosa at Apple Ford in Apple valley. He is a very mechanically minded young man that truly understands the pleasure of driving cars and trucks and helps you see and appreciate the details of the vehicles he shows. Great experience!
Had a lovely experience here. The salesman, Matt Hoffman, was very helpful and knowledgeable. If you’re looking for a new car, go see Matt! You won’t be disappointed.
Anna H was absolutely great to work with. I got everything that I needed done with exceptional and very friendly service. I would highly recommend her as your service advisor!
Happy with the actual service performed which was a recall however my car was picked up at my request from my home and I had asked for a phone call once they arrived to get my keys/FOB and instead my doorbell was rung which I was trying to avoid that due to an injured dog with an ACL tear that keeps trying to get up at any doorbell ring. I asked the driver if she had tried to call first and she said no. I told her why I wanted the call instead of the doorbell rung due to my injured dog and she said nothing and smiled and asked me for my key FOB. A few hours later I got a call saying my car was complete and being washed and vacuumed and how would I like it delivered? Would I like the car dropped off at my house with the FOB left inside? No, that doesnt make sense to me being anyone could have my car if that happened. So I requested again to call me once they arrive to my house and I will come out and get the FOB. A short time later the same woman driver showed up and rang my doorbell which set my injured dog off running again. I specifically told her earlier why I didnt want the doorbell rung and when I opened the door this time I said You had to ring the doorbell again didnt you? She just smiled and said heres your FOB and left. Unbelievable-very rude!-The drivers seat is programmed into its memory to my personal fit however that was changed as well- the seat was set for a taller person than I and I couldnt reach my pedals without resetting it. The seat could have been moved without removing my programming from its memory.-Also my paperwork says my car was washed and vacuumed however vacuuming never had happened.Like I said earlier, the actual service to the car went fine unfortunately the before and after service werent anything to brag about.
Me and my Wife brought her EcoSport into Service for an unknown issue. While we were not able to get the issue fixed, our Service Advisor Jamie was amazing and very helpful for us and showed genuine care and concern for our vehicle and helped us get in contact with Greg on trading in the vehicle for something new. Greg was very helpful with us and got us into a bigger and better Explorer that we couldnt be happier with! We will definitely be buying other vehicles from here and servicing them here!
The recent purchase of a used vehicle for my son was a very positive experience at Apple Ford Lincoln. The test drive and buying process were professionally handled by the sales person Corey and Brian the finance person. I left there feeling satisfied and happy that I chose to buy a car at this dealership, and I recommend others to do so as well.
I made an appointment online and received an email confirmation as well as a phone call. Went to Apple Ford at the time of my appointment and they said that they had no record of my appointment. I brought my car in for 10k mile service and to check a rattle in the sunroof. The service person said the 10k service would be quick and they would do their best about the rattle but its probably an overnight thing since I didnt have an appointment and they were really busy(frustration setting in). Car was dropped off by 11am. I called at 3pm to inquire as to the status. They said they would call me back. Over the next 2 hours, I called a total of 3 times, with zero callbacks. Finally by 5pm, I just had my wife drop me off. Checked in with the same service person and they hadnt checked out the rattle in the over 6 hours they had the car. So I then had to wait while they drove it around. I now have to go back to get the rattle fixed. Service person was apologetic but in my opinion, a horrible customer service experience.
Just go to Matt H, hes the absolute best. Hes so friendly and knowledgeable, youre in the best hands working with him. Thank you for making what can be a stressful experience awesome!
Great experience! Matt Hoffman is stellar! He knows his stuff. Very knowledgeable and easy to work with, made the process smooth sailing.
I cannot say enough good things about my experience buying a car from Apple Valley Ford. I was in the market for a lower cost used vehicle for my daughter. I was fortunate to to meet Mark Halverson. Mark has been with Apple Valley Ford for 28 years. Mark was instrumental in picking out the right vehicle for my daughter. I could not have been treated better or received finer service had I been purchasing a brand new vehicle. I will be purchasing my next vehicle with Mark and Apple Valley Ford, even though I live 40 miles away.
I have been thinking of trading in my car but a bit overwhelmed thinking about what car to get instead, what color, financing, etc. Pretty much psyching myself out before even getting to the car lot. I know how car sales people usually are. They run out, try to push a sale, try upselling you more than you need, etc. My experience at Apple Ford was FAR from that. The person I worked with was SUPER helpful, caring, kind and didnt pressure me at all. He came out asking the right questions, asking what I wanted or what I was looking for, never once put himself, the sale or anything first which was HUGE. He answered all of my questions and has been great with follow ups. I didnt purchase a car with them yet but plan on doing so this year and when I do it will be with Salesman Matt Hoffman. I HIGHLY recommend Matt to anyone going in to look for a new vehicle. Do car shopping right, go to the right person and that is Matt.
We had an issue with our vehicle that my husband had just purchased a couple of months back. After dealing with other dealerships in the past, I figured it would be a fight to get this issue resolved. Boy was I wrong! I called Corey (our salesman) who said he would call me right back after I explained what was going on. He did not but instead, had Kevin (The Sales Manager) call me back within minutes who arranged a loaner vehicle free of charge, even had it delivered to my home within about an hour. Kevin came with a mechanic to retrieve our vehicle to take it in for the needed repairs. A day later, Kevin drove it back to me fully repaired, washed, carpets vacuumed and oil and filter changed! Corey also follows up to make sure we are happy customers, hes AWESOME! We are beyond satisfied with the service we have received from Corey, Kevin and the team that we havent had the pleasure to meet yet but had made sure our family is traveling safe! Thank you all, you are all appreciated! Apple Valley Ford is our new Family dealership, since both of our adult children have also purchased their vehicles from them.
I came in late on a Friday night and Mark Holverson along with the rest of the crew stayed late to be sure I was able to purchase the SUV of my choice.Mark had helped me 9 years ago selling me the car I turned in for my new SUV. After talking to my son we realized he also help and sold a car to my son for my oldest granddaughter.Apple Valley Ford and their service department has always taken care of me and my family. I have since spoken to several colleagues and many of them use Apple Valley Ford and are very satisfied with their sales department, service department and customer service.Keep up the great work. Thank you
A huge thank you to SOLOMON ROSA! Best salesman ever! I’ve talked with multiple salesman and none compare to solomon, answered all my questions. What a great guy!
Five stars! My husband & I purchased our Ford Edge 2 days ago. The whole buying process was great. Our salesman, Jeremiah, was awesome. He was very knowledgeable and friendly, and took the time to answer any of our questions. There was no high pressure applied, and all of the people at the dealership were friendly and helpful.
Ive been an Apple Valley Ford customer for over 20 years. They are an exceptional dealership filled with people that are honest and caring, and Ive never had a reason to be disappointed.I recently purchased a slightly used 2019 Ford F150 Platinum, to replace our 2000 F150. My intent was to purchase the vehicle from them; my original salesperson was still there after all these years..what does that tell you?!Unfortunately, they had nothing in their used inventory at that time that met the requirements I needed for trailer towing. I found the vehicle I have by looking at cars.com. When I discovered it at a local dealership, not Ford by the way, I pulled the paperwork for the gang at Apple Valley Ford to have a look at. I had looked at the vehicle myself, so I knew it was a pretty good deal. Three people, my service advisor, a head mechanic, and the salesperson I purchased my original truck from, all indicated the deal on this used vehicle was too good to pass up.....talk about honest!I did make the purchase, but had all my add-ons done at Apple ValleyFord, and they continue to service my new truck. I cant speak more highly of a dealership than these folks!
I am looking at options for my next purchase, not knowing if it would be fall/winter or spring when I’m ready. Your salesperson, Matt Hoffman, gave me the information that I needed and also informed me about any current pricing that may disappear. I told him I wasn’t ready and did appreciate the follow up a week later, without the goading of purchasing now.
A great place to buy a new vehicle. My salesman, Phil, kept me informed throughout the process. I appreciate the good customer service with returned phone calls and emails during the whole process. Thank you!
Great Quick Lane area. The rest of the business however is all for profit and don’t stand by their word. Highly unethical practices. Very dishonest. The popcorn tastes like it was scraped off an old movie theater floor and the coffee tastes like my grandma.
Great environment and care buying experience! I would highly recommend buying a vehicle from Mark Halverson at Apple Ford Lincoln. It was a no pressure hassle free car buying experience! They have a great selection and great prices! Check them out today!
We received great help from the Apple Ford Lincoln Apple Valley sales staff to help us pick out our new SUV. We were looking for something bigger than the Ford Edge we currently had. Steve Hunt helped show us the Ford Explorer and Lincoln Aviator and reviewed what vehicles were in stock. We discussed the features we were looking for, and after a test drive, we really thought that the Lincoln Aviator fit what we were looking for the best. Wed go back to Steve when were looking for our next vehicle.
Great options. Great staff. Matt Hoffman was very helpful, attentive, and smelled nice. I would buy my next vehicle from Apple Valley Ford.
I asked about a car listed on their website. Got a response that it wasnt ready yet because it needed repairs still. I messaged the salesman what the repairs were. He avoided the question but said I can put down $500 to have the car reserved (yeah, without telling me what they were fixing). I told him to tell me when the car is ready so I can come look. Never heard back so I emailed AGAIN and she said she wasnt sure when it would be ready but shed have a salesman look into it. I again asked what they were fixing, no response. The salesman never contacted me. Another few days and they had it listed again for a higher price and nobody told me it was listed again. And then when I emailed them a 3rd time that I was disappointed with their service/communication (in the hopes they would rectify the experience) they didnt answer again. Great service!
After a minor accident, we had them do the repair. They were timely and very professional and courteous getting the job done. The finish, paint and repair was excellent. Highly recommend this shop
I went in to look at a truck with a friend of mine and had Matt Hoffman help me with that. he was super friendly and super helpful! thank you so much matt!
MATT was awesome! Such a funny professional dude! He doesn’t waste your time and gets you everything you need! I would Highly recommend this place!!
Great and thorough service! I was in out quickly with all questions answered! Matt H was super helpful!
I had a great first experience with apple valley ford! I was helped by Solomon rosa, my experience couldn’t have been any better, I was giving all the info I needed and more! definitely will be back.
I had my new truck in for service, and worked with the service manager Dan. I hadnt had my truck for very long, when it already needed service. I was obviously frustrated. Dan was awesome! He promptly followed up with me, letting me know the status of my vehicle. It turned out the issue I was seeing was my fault(facepalm). The technicians walked me through the issue, and didnt make me feel like an idiot. From the service check-in staff, to the end, my entire experience was A+.
I would like to thank all the people at Apple Valley Ford for an excellent buying experience. Everyone was friendly, helpful and informative. The sales process was streamlined and easy to understand.Thanks again!
The service experience was great from end-to-end. The service area is bright, clean and well managed and I was also kept up-to-date. Nicely done!
My service was started at the scheduled appointment time. The Service Technician went over items and I was able to get questions answered. This is why I always go to Apple Valley Ford for my service needs.
My consultant, Matt Hoffman, and he was absolutely amazing! He was very professional, prompt, communicated well, and was super helpful during my visit to Apple Ford. I would certainly recommend him if you are looking for the best service at this location.
Matt was an awesome salesman, no pressure easy to work with. I love my new F150, best truck ever
Used Quick Lane The Works to get an oil change, tire rotation etc. I was greeted promptly. Got right in as I showed up first thing in the morning. Was able to wait in the comfortable lounge. Was updated on the condition of the tires, filters etc. Went very well. Thanks everyone for doing such a great job!!
I stopped by recently to do some window shopping. Im not in the market to immediately buy a car, but just wanted to get my bearings. Matt Hoffman came out to talk to me, I told him my situation and he still took the time to walk me through a few different options that might fit my needs. I was shocked that he took the time to meet with me and couldnt have felt more comfortable. When Im ready, hell definitely be the person I buy from!
Go see Matt Hoffman! He made me feel like he was there for me, to help me find what I needed. The stops I made before this was stressful, intimidating. Matt went above and beyond. Very personable. Thank God for salesmen like him.
I saw a truck i liked on a Sunday. On Monday i call to see if I can look at it. Was told it wasnt ready, it need to be inspected. Why put it for sale if its not ready to be seen? Ok fine. They offer to reserve it for 500. Ok i put 500 to hold it. Tuesday goes by, nothing. Wednesday afternoon i check online and see it was sold. I was disappointed in the fact that I wasnt call about it. I had to call and ask. They told me that there was too many damages and going to whole sale it. But what I think happen was that it got sold on Tuesday...now Im waiting for the 500 to be credited back to my account.
My buying experience with Matt Hoffman was an absolute delight: knowledgeable, truthful, and got me into the perfect vehicle, the whole experience was as smooth of a vehicle buying experience that I’ve had, and I’ve purchased about 8 vehicles with different dealerships. I will be a repeat client with Matt Hoffman.
This was a great experience Steve Hunt and Zachary lovia were absolutely the best dealer staff we have ever experienced. People go see them they are good peeps!
Matt was friendly, professional and all around fantastic to work with. I love my new truck! Thanks Matt!
Weve been shopping around for cars for a while now. Matt Hoffman helped us while looking at Apple Valley Ford! He was very knowledgeable and helpful in our quest to find the perfect car for our growing family!
Worked with Matt Barker from out of state(Im in NJ) on my purchase. He and the dealership were very responsive and helpful to and with all of my needs. Great team and very easy to work with. Even picked me up from the airport to finalize the deal and get me all set up. If the situation arises I would definitely buy from them again even with them being 1,200 miles away. A++ rating from me. Thank you very much.
I had such a great experience working with Solomon! I would definitely go back to work with him again!
I was in desperate need of a car. Matt Hoffman Helped me find the perfect match for my family. My kids love our new explorer!
Not a huge fan of the car buying process to begin with. However during recent visit it was different. In stead of sitting around waiting for this or that I was able to provide much outside of the actual dealership. This even include delivery of my car at my residence.Jack, who was my sales representative guided me thru everything is a timely manner that was convenient to my schedule and his.The experience was pleasant and was one of the best I have had when purchasing a car.
From vehicle check in to check out, Apple Ford was very professional.I received calls from Eric at appropriate times.Eric was knowledgeable about the Fusions issues.I would bring any vehicle to Apple FORD again.Phil Nelson
Phil at Apple Ford Lincoln at Apple Valley was extremely helpful and accommodating when I purchased my Ford Escape. He was not a pushy salesman which made my car buying experience very pleasant. As we worked through the process, I noticed all the other representatives seemed to have that same demeanor. I would highly recommend Apple Ford Lincoln to anyone looking to purchase their next vehicle.
Solomon Rosa did a fantastic job helping me get into a clean low mileage used car for a great price. I would recommend Solomon to any of my friends or family!
This is the fourth car Ive bought at Apple Valley Ford and the second one I bought from Mark Halverson. Mark is honest, patient, very helpful, never pushy, and really seems to want you to be happy with your purchase. All of the staff at Apple Valley Ford are friendly and courteous.
Thanks Matt H 😊 🫂..aka Bossman!So Very knowledgeable, passionate, delightful 😊Not your average guy, which is why you should buy from this dude..you wont regret it. 😉
Matt is great to work with, detailed and customer focus on our needs. Thank you! Will recommend!
Had a great experience shopping for a car here. The salesman, Matt Hoffman, was incredibly knowledgeable and friendly.
Eric Ackerman was a great service rep and communicated everything in a timely manner. The repair itself was done correctly and havent had any problems a week later. However, there were some scratches left on the interior dash area where the work was done as well as the interior floor mat covered in something they claimed was water (it was pretty greasy for water). Eric had them promptly clean it though. Service/repair was done, the team just left a mess behind on the dash, mats, and interior windshield.
Great experience car shopping. Matt Hoffman helped me through the process and was very attentive and listened to my needs without any added pressure!
I keep coming back to your Quick Lane to service my Jeep Grand Cherokee because of Advisor Kristie Ryan and her awesome customer service. I somehow keep getting her each time I come in every 5 months for an oil change. Shes always smiling and helpful! The rest of the crew is extremely pleasant as well. Kristie is the one I always remember though....
Loved the buying experience here. Very friendly professional people. And our sales guy Greg B. was amazing.
Solomon Rosa is very professional man and is also looking out for your best interests. Great young man!
Over the years I have leased and purchased several vehicles from Apple Valley Ford. I look forward to working with Matt Hoffman on my next purchase. His knowledge of the product is excellent .
I worked with Leo in purchasing my F-150 and it was a very good experience. No pressure, able to answer all questions and was an extremely friendly and helpful individual. All of the people who helped in my buying experience were extremely helpful, patient, and friendly. I would have no second thoughts about purchasing a vehicle from them again.
I went to AVF to test drive some cars as I am in the market. An associate named Solomon answered all my questions and was very professional. Would highly recommend AVF and working with Solomon!
My Ford Focus PowerShot Transmission issues continue. My car has been in there for service on this several times. Last time they replaced the clutch. And now it needs another one. However I am 1 month out of the warranty. Talk about service. They sold me a car that knowingly had this issue and continue to not provide for customers
Matt hoffman is your go to guy. Straightforward and professional. 5 star reccomendation all day. Great work!
We went in to just look at Explorers and ended up driving off the lot with one! Peyton was our dealer. He was very attentive and knowledgeable about the vehicle.
MY wife and I received excellent service from the sales staff mainlyJack Michie, and Steve Hunt. We are enjoying our new Lincoln and allof its features. I received a great price on my trade in and a great priceon the new SUV. Our thanks to your staff for a great purchasing experience,that doesnt come along very often now days.Stu & Brenda H
Been talking with Matt Hoffman at Apple Valley Ford about upgrading my 2018 Ford F 150. He has been great, keeping me up to date on inventory and incentives!
Joe Murphy was awesome and helped a ton. This little tiny leprechaun of a man is amazing. I swear he has these tiny magic hands and shows the tech off and presents it Better than Vanna White can. He even helped offer putting my garage door opener to my visor permanently, since a brand new Ford XLT doesn’t come with it standard. We dub it the “Murphy Opener”. Yet he rose to the occasion and helped. He is cool, calm and collective. Was very patient with me, when I’m a picky man. He is a huge asset to Ford and his team at Apple Valley Ford. I’ll recommend him to anyone.
If you’re looking for a new or pre-owned vehicle Matt Hoffman is a great guy to work with.. very patient and answered my many questions!
Changed my screen and it doesnt seem to be freezing anymore since, but it does look different from my old one. Still getting used to the new map screen with the arrow always pointing in the direction Im going with the map rotating. Seems a little counter intuitive and different from my last one that showed my direction rotate in corners and the map always pointing north.
My daughter (23) took her car in for an oil change and to have them listen for a grinding sound in the front of the car. The car was at the dealership for about 4 days. When the guy came back he quoted her $4100 to fix it. She was overwhelmed, and beyond frustrated. The guy kept saying you “bought the car as is.” That we already knew when purchasing their used car- 9 months ago. A mechanic friend called and spoke with the guy. “She didn’t need to fix everything.” He listed everything that could be fixed. Big difference. We had the car fixed elsewhere for much less. We have always had great experiences with Ford. We won’t be returning to this location.
I have bought several vehicles from Mark Halverson. He always makes sure to find me what I am looking for. Id defiantly buy from him again hes a great sales man.