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Express Oil Change & Service Center
901 E Williams St, Apex, NC 27502, United States
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Express Oil Change & Service Center
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Et
Review №1

Been here multiple times, and every time is great! My car is quite low, and it couldnt make it on the bay. However, these guys helped me out and made it work instead of turning me away! I am extremely grateful

Br
Review №2

Car returned with grease everywhere on interiorIll keep it simple as I dont want to waste more time on this business. I brought my car in for rear brakes and oil change. My car was returned with grease all over the inside. I could have taken more pics but these give the idea and I found more grease in the days after. The car was immaculate when I dropped it off in the morning - no marks anywhere. I talked to manager, asked for a refund of oil change or pay to have it cleaned but they were only wanted to have the car back so they could clean it themselves. I dont trust them at all, especially not to clean anything, and dont want to waste more time there. I gave 2 stars because the work appears to be done correctly and the staff that made the mess did attempt to clean it once shown.

An
Review №3

I’ve been coming to this place for over two years and I love it! Super convenient and great staff! You don’t have to get out of the car at all to get an oil change! 🙌🏼 and the staff are always so friendly!

My
Review №4

DO NOT I REPEAT DO NOT GET YOUR SERVICE DONE HERE. These people dont know what they are doing and will cause you to lose your vehicle. After getting a oil change they didnt put the cap back on and oil spilled every causing 2,000 dollars worth of damage. Then I went back to tell the manager and he acted like it wasnt a big deal. Worst customer service ever!!!!!!!!

Ti
Review №5

Quick, efficient, and friendly. If youre looking for a good place for an oil change, look no further. I will be coming back here more often.

Ca
Review №6

These guys are good. Give them a try!

Ca
Review №7

Alex did a great job making sure I knew everything that was going on with my car every step of the way! Excellent customer service! He also found a problem with my car and fixed it with ease! HIGHLY RECOMMEND!

Ar
Review №8

Although there was a line waiting out to the road if guess I waited no more then 15 minutes. Service was quick, thorough, polite, and friendly. One price quoted and was final. NO UPSELLS or add-ons. Much appreciated. Recommended. I will go back for the next oil change.

Ch
Review №9

ABSOLUTELY AMAZING SERVICE!! Even though it was very busy, I was greeted immediately and told what time frame to expect and where to park. I needed an oil change and State Inspection and was there only 50 minutes on this extremely busy day.Every staff member treated me very well!I will definitely return and refer others to Express Oil Change.

Ch
Review №10

Made an appt and was helped as soon as I pulled up, they were quick and did a great job. absolutely awesome staff, very professional. I typically change my own oil, but their price was comparable to buying the oil and filter myself and obviously they are way faster :) will definitely be back!!

Ja
Review №11

They’re really friendly, and also pretty fast. I passed inspection, but they also told me about some stuff that might be problematic later on; although they also discussed if it was worth taking care of or not with the age of my car. One of the guys kinda looks like if jesus worked on cars- I love it.

Lo
Review №12

I had a great experience I went there on Sat to get my daughters oil changed and today for mine very friendly service. I would give you 5 out of 5 stars .

Ke
Review №13

Stephen has been watching over my car for many years. I trust him and the services provided. Theyve done every inspection and oil change for my last 3 vehicles. In and out quickly as always. Great service to our community!

Je
Review №14

Great service! Had my car in for scheduled maintenance and after I brought the car home I saw they fixed the front panels of my car that had popped out of place when I hit a big curb awhile back. They didnt even mention they did that - just took care of it at no charge. Thank you! Really appreciated the extra TLC. Jen

We
Review №15

This is a great place they are respectful and have great customer service just amazing

Mi
Review №16

I have used Express Oil Change for 6-7 years, more so Matt the mechanic who was awesome. Just called for him to do my annual switch from heat to cool,(cheaper than fixing cos old car). Matt is gone, they don’t know Matt’s last name!! They suggested he was doing bad things, cash under table. Suggested that perhaps I paid cash under table (never), didn’t have any records of what he did, only wanted to fix it…$600+. They hire someone with way more integrity….someone who bad mouths a prior employee, hmmm. II guess that’s a good way to lose customers. One gone atleast, I would go where Matt went but they didn’t want to tell me that! Awful.

Br
Review №17

The guys who helped me were incredibly nice and patient as I had never been there before. The prices are completely reasonable. I will definitely be returning!

Yo
Review №18

AWESOME! This is my first time here. I bought in my 2019 Mini Cooper Countryman for oil change and inspection on Saturday 12/12. It was quick. The team was nice and they even have a ladies day. Lol. Women get $5 off on Tuesday. If the owner doesn’t have daughters, he runs his business like he does and that’s awesome. I’m not a car person so it can be intimidating. I feel comfortable coming here.

Na
Review №19

Great and quick service as always! Thank you!

Ga
Review №20

Alex was the one who did my oil change and was very friendly! Great place to go to & I am new to the area and liked the place:)

An
Review №21

I recommend them to friends. Always friendly and helpful.

Te
Review №22

For oil changes, I bring my own oil and filter and just pay for labor. The labor doubled from the last time I was there last year so I left and found another place that was more reasonably priced.

Ka
Review №23

Very quick, super friendly. Thanks so much!

Ge
Review №24

Excellent service. very fast

Ke
Review №25

Great ndly and knowledgeable staff

Ky
Review №26

This was the greatest experience I have ever had in my 68 years of having car serviced. The people are friendly as heck everyone of them. They check everything and their prices are awesome. They are a God sent.

Wa
Review №27

Fast friendly service. Great staff. My vehicle is on a service contract. Competitors always have trouble getting approval for work, lengthening my visit time.....Express never does. Usually in and out within 15 minutes

Ra
Review №28

Quick, reasonably priced and caring

Kw
Review №29

Stephen, Chris., Eli, Isaiah, Ruben,, Joey, mike, daug This was the easiest cleanest oil change mechanic shop I have ever been to including the shop that I previously work at they where all friendly they made sure I was good we spoke about couple cars they are all very interactive and outspoken

Me
Review №30

Great service and they were very respective of my extreme social distancing measures. Service was so great, I went home and picked up my second car and immediately went back for them to change the oil on that one too. I chose to not roll down my windows while inside, however, I got out of the car (with my mask on) before pulling in to make arrangements.

Ge
Review №31

Have always had fast/friendly service, had a few tires repaired there as well!

Da
Review №32

These guys are awesome! Prices good, great service. They really go above and beyond! Had Zack, so shout out to you sir, you were great! Extremely satisfied, and never going anywhere else!

Mi
Review №33

Hands down the best place in the area for oil changes. Always get in and out quick, never feel pressured that they are going to try and sell you on services you don’t need. Been coming here for over 7 years and even though it’s not as close to where I live now, I still go out of my way to come here. Just today even though my car said I was due for an oil change and the car has been sitting longer due to less driving, the manager explained to me after checking my oil that I still have over 2,000 miles left and he said that while they would change it for me, it’s not needed and that I should come back later in the year. What oil change place would do that?! You’ve got my business for as long as I live around here. Keep up the great work!

El
Review №34

Conflicted because i have loved this place before today. I’ve been coming to this location for almost 2 years. Driving from Durham and now Raleigh because of the efficient service. Today is my last time - 2/3 workers here are not wearing masks and they came up extremely close to my window. Theyre allowing customers INSIDE THEIR WAITING AREA WITHOUT MASKS. If you want to stay healthy and prevent more unnecessary deaths from covid - do not patron this business.

Je
Review №35

They always do a friendly and a efficient job. From State Inspection, Oil Changes, and Major Engine Repairs...

Ma
Review №36

These guys are very friendly, knowledgeable, and quick. Ive gone back multiple times.

Sh
Review №37

Customer service by manager Stephen impeccable. Checked air filter, topped fluids, etc. as part of oil change process. Super friendly over phone and in person, prompt, professional and on top of all that, was quick service. I will be back and will recommend. It is a breath of fresh air to have people treat your business like their business depends on it. Thank you

Am
Review №38

Great service, Great Customer Care. Will definitely bring our cars back for service.

Ro
Review №39

I had my oil changed today, Crew was professional and very timely. Shop was clean, neat, orderly. Very efficient, and knowledgeable. Crew was checking all fluid levels, and safety items. Service was competitively priced and did not try to upsell. I would recommend highly.

El
Review №40

Last night, I struck a curb while driving on Highway 55 in Apex while it was rainy and dark. I immediately could tell things were not right with my car. Luckily, I was about a tenth of a mile away from Express Oil Change & Service Center. I was in a panic because I just purchased the car last week and was so upset. As soon as I pulled into the bay at Express, the manager, Luis, and his co-workers were amazing, even though I showed up right before closing time. They helped me right away and they were quick and straight up with me about what was needed. My husband came to pick me up about 25 minutes later and even though the shop was officially closed for the night, Luis took the time to speak with my husband about everything that was going on as well. I was able to leave my car at Express overnight since they had to order new tires but my husband has been working with them today as the car is repaired and they have continued to be wonderful. I feel so fortunate that Express, Luis, and his co-workers have helped us and feel that Apex is truly luck to have them. Although I hope to have no more accidents, I will definitely make this shop my number one choice for oil changes and maintenance.

Ja
Review №41

Efficient, effective and reasonable priced

Ma
Review №42

Great place for auto service. Staff is friendly and experienced. Manager Stephen is very knowledgeable and customer friendly.

An
Review №43

Fabulous repair place. Had a serious problem with my car and limped there. They fixed my car while I waited and didnt even charge me!! Super nice people!

tr
Review №44

A big shout out to Matt for helping out two seniors parked next door to his business. He was so kind. Matt makes our world a better place! Outstanding employee.

Sh
Review №45

This place always get my car in and out fast. Today I had a gentleman name Calvin help me . He was very polite. The service was so fast I was in and out . Thank You

Le
Review №46

Been coming here for years for service, oil changes and inspections. Today I called them for advice on my brakes and they were so helpful. In the past, I feel like mechanics have deceived me on services that I needed, but I have never doubted the trustworthiness of Express Oil Change. These guys are great. Highly recommend.

He
Review №47

Theyre always great and friendly! I go out of my way to get my oil changed there and will continue to do so!

Ja
Review №48

Stopped in for an oil change, tire balance, and tire rotation. Making an appointment online was super easy. When I arrived, my car was serviced immediately. The guys there were super nice and honest. They pointed out that my turn signal wasnt working, my air filter was dirty, and two of my rims were bent. They asked is I wanted them fixed and gave me a quote beforehand. They even suggested that I try out the rims to feel for vibrations instead of trying to talk me into buying new ones. Best of all, oil change, tire balance and rotation, turn signal and air filter replacement all cost only $120.

Na
Review №49

I was very impressed with my service today. I was in the shop quickly for an oil change. They took me in fast and they were very thorough. I kind of smirked at how efficient they were. It was almost like listening to NASA go through the all clears.Ready bay 1, all clear bay 1.. and so on. Even at the end I heard a thank you bay 1 for the man down in the pit. Obviously the safety of their customers and employees is a priority.. I will be seeing them in 3000 miles for sure. Great job gentlemen!!

Bi
Review №50

Awesome service. Not the most inexpensive but the best service and customer care at a fair price.

Pa
Review №51

Excellent service! Very trustworthy!

Ir
Review №52

Great service, fast and reliable, provides update on cost and service required

Va
Review №53

Quick service and outstanding service. Tuesdays-ladies get $5 off

Ni
Review №54

Nice folks, and quick service.

De
Review №55

Had my car inspected, the guys were prompted, and pleasant. Happy and safe that everyone was wearing a mask.

Ji
Review №56

The most efficient place to get your oil changed in the area. I never have an issue here and I dont ever feel pressured to purchase extras that I dont need like at other service stations (like air filters or wiper blades). Very friendly service.

Ry
Review №57

I usually change my oil, but didnt feel like doing it this time around. I bought the oil and filter Ive been using and took it to the shop with no appointment and my vehicle was immediately serviced. In total it took about 10 minutes. The mechanics were friendly and didnt push sales. For the price, it was well worth it and I didnt have to get dirty or lug my old oil around. I save five star ratings for exceptional instances and this is one of them. Ill be going back for sure.

An
Review №58

I always change my own oil but I was in a rush so I went here. They were quick, I never had to get out of my car, and they didnt try to upsell me on anything. Would definitely go back if needed.

Ma
Review №59

The manager and technician were very friendly. We arrived about 11 am on Thursday and found a huge crowd. 7 cars in front of us. But the staff was quite efficient and we were in and out in about 40 minutes. Havoline oil.

Be
Review №60

Arrived 5 minutes before close and they were happy to help. Fast and kind service. Thorough and explained stuff without pushing products. Will be returning!

Ch
Review №61

Always quick and courteous service.

Sh
Review №62

The guys here are always on top of it. Makes having routine maintenance done quick and easy. They do not try to sell you something every time you pull in a bay like most others. Been using their services for a few years and happy so far.

Da
Review №63

Thats was THE BEST oil change service Ive ever had. It was quick, efficient, and no pushy upsales. I didnt even have to get out. Price was comparable to other quick change places, but the service here is different. Its better. 8 out of 5 stars.

da
Review №64

Excellent service all around!

D.
Review №65

Great dependable oil change and state inspection location. I get all my cars and trucks serviced there. All the employees are courteous. They always provide dependable fast customer service!!!! Ill keep going back for my oil chg and state inspections.

Ju
Review №66

Repeat customer. Always fast service and very friendly and helpful staff. I love that I dont have to even leave my vehicle. Im also price conscious and use coupons when I can. I shopped around for my last oil change but even with coupons no other shop could beat their normal price. So win win for me.

Da
Review №67

Very fast service. No pressure in purchasing extra services. Explained everything very nicely.

St
Review №68

Nice staff, super friendly

be
Review №69

Had to get a tire repaired. Friendly and helpful staff. Great prices. Fast service. Will be coming back here for sure.Came back another day to get other tires mounted & rotated. Friendly and helpful staff again, great prices. Also helps that its next door to Skippers Fish Fry with tasty shrimp and non-seafood milkshakes.

Ei
Review №70

Quick and easy always! Worth the money

Mi
Review №71

WOW!! Best way to sum it up! Stephen york and his team are very knowledgeable and professional. Would highly recommend using this location, they dont oversell and they go step by step with the service they provide. Thanks again guys its been a pleasure.

Ka
Review №72

Excellent place for car maintenance, a car inspection and oil change. I find Matt and the other employees to be very honest. That is not always the case with car services and especially for us women customers. I am relieved to have found this place and take both cars there with excellent results. Also ladies day on Tuesdays gets you $5 off. Very considerate.

Ch
Review №73

Always fast and polite.

li
Review №74

The oil change went a lot quicker than anticipated. I didnt even have to get out of my car. The workers are very kind and go the extra mile. Will definitely come here again!

Ta
Review №75

Matt, the mechanic-in-chief, was professional, knowledgeable, and thorough. I was visiting Apex, and given limited time, I could have been given an inflated bill as I had little option. Matts skill and integrity won me over. I rarely write reviews, but this one is well earned. Highly recommended!

Ra
Review №76

Literally the best experience Ive had with auto care. I arrived at 7:50am because I had to be at work at 8:30am. Stephen came to the window to greet me and directed me to where I needed to go for my oil change. He explained to me the services I may need with the amount of mileage on my car. They (Stephen and Colin) were both VERY thorough and VERY polite. While there, I found out that they do everything from top to bottom as far as auto mechanics are concerned. I will not be going anywhere else from now on. Thank you guys for being awesome and making my morning and day SO much easier!BTW: Im writing this review at 8:30am from my desk. I made it to work by 8:22 :)

Ma
Review №77

No sales pitches for extraneous consumables; pulled directly into the bay upon arrival without an appointment; my entire visit was under 20 minutes. I will be a customer here for as long as I live here from now on. Outstanding.

Da
Review №78

Always quick and polite service. Been coming here for years and plan to continue.

Sh
Review №79

Friendly fast and knoleagable

Al
Review №80

Awesome service

Ro
Review №81

I have been coming here for many years. Their customer service is outstanding. I have a 15-year-old van that they have taken great care of. I highly recommend. Their mechanic shop is great, too. Matt is the best!

Ar
Review №82

Definitely if youre looking for expertise for your car service, Express Oil Change is the right place for your vehicle and feel safe on the road. Talk to Matt, his knowledge and friendly support and guidance will make you reach your destinations safely.

Da
Review №83

Awesome and experienced mechanic. did a great job on my 24 year old Honda Accord, AC now freezes my knuckles. Kept me well informed during the process, and helped me out with transportation for pickup upon completion. These guys are fantastic

Le
Review №84

Went in for annual inspection today. Austin helped me with that. He was very friendly and quickly inspected my car and had me back on the road. Great service!!

An
Review №85

Fantastic establishment. My wife uses them regularly to get oil changes.She recently had her tires rotated at a local Firestone location and they told her that her brakes were gone.Out of convenience we dropped off the car to have the brakes replaced at Express Oil, and after looking at them told us that there was nothing wrong with our brakes.Highly recommend them!

Da
Review №86

This is a great place to go. Failed inspection because my brake lights werent working. They suggested some fixes that helped and when I came back after fixing they had me back out in less than 5 minutes. Great service and respectful of your time!

Sh
Review №87

We have several cars in our family and go to Express Oil for all our oil changes and inspections! I was just there again this morning at 8:30am for the Ladies Day Discount to have the oil changed and everything topped off before a road trip. As usual, they were prompt, friendly and thorough! Love the convenient location and being able to count on these guys! No reason to go anywhere else!!

Ph
Review №88

Excellent service

am
Review №89

Overall oil change was fine but i had asked Stephen York to make sure all of our fluids were topped off and he assured it is mandatory they do for all vehicles.On the paper that was given to me it is stated my fluids as safe level but coolant and washer fluid are almost empty... meaning they never were filled.

Br
Review №90

Best mechanic and and oil service men there is. I have been in many states and delt with many oil change men and mechanics. Hands down these are the best in the business.

St
Review №91

I went in with an older vehicle that takes 10w40. The man said he had the oil but if I brought my own it could save me a lot of money. I came back with oil and a filter. A decent deal for a clean job.

Ca
Review №92

Fast and trust worthy. I take both my cars here for oil changes.

Lo
Review №93

Ive gotten my oil changed here twice now and gotten my state inspection done here, also. Before coming here, I would always go to Jiffy Lube. The employees here are much more professional and respectful. Not to mention, they dont try and upsell you on numerous things like Jiffy Lube does. Definitely becoming my regular go-to business for oil changes!

Ye
Review №94

Strongly recommended for lady ^^

Et
Review №95

I have a friend that needs repair in the apex area, and I searched for this particular shop to pass the information to them. I would like to take the time to appropriately address the 5 year old, one star review, regarding the a/c problem. I used to work at this garage. I send friends here because I personally know the character of the employees. Namely Matt the frickin all star mechanic they have out back. He is amazing at diagnosing vehicles. And after diagnosis he will recommend a sure fix. That means new parts. He doesnt cut corners, unless specifically asked to do so. He recommends what will fix the problem, and also what will give you a warranty to protect any unexpected parts failures. He does not by any means over repair vehicles. I would actually be curious to know if that $600 a/c fix actually held up for them for more than a full summer of use. Thats how much I stand by the knowledge and character of Matts work. So yes, shop around people.. But raise your eyebrow if you get two or three high quotes and then you find one at half the price.

Me
Review №96

Another great experience here. My 3rd visit and these guys are awesome! Respectful, great customer service and quick.

As
Review №97

They always do a wonderful job. Get me in and out in 10 minutes or less. Are always reliable and honest about what’s going on with my car. Also appreciate that ladies day discount on Tuesdays!

Ca
Review №98

Another great customer service experience! Helen took great care of my car...oil change, replaced my wipers both front and back...I am in Columbia monthly and make it a point to change my oil as needed. I will definitely continue to use Express Oil Change!!

Li
Review №99

These guys do all my oil changes, tire rotations, and inspections. Always super fast and friendly! Competitive prices, and they never upsell me.

Ca
Review №100

It was my first time here today. I came for an oil change and I was seriously mind blown! This place is awesome! I pulled in, was greeted at my car, pulled forward and Eric started working on my Jeep right away, topped fluids and cleaned my windshield. I stayed in my car the entire time and I was there like 10 minutes, honestly didn’t even care because the experience was awesome. Thanks soo much Eric, I will definitely be back!

Information
5 Photos
100 Comments
4.8 Rating
  • Address:901 E Williams St, Apex, NC 27502, United States
  • Site:https://expressoil.com/stores/apex/nc/6220/?utm_source=google&utm_medium=organic&utm_campaign=local_website&utm_content=6220
  • Phone:+1 919-387-8570
Categories
  • Auto repair shop
  • Brake shop
  • Car service
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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