Hendrick Toyota Apex
1210 Laura Village Rd Drive, Apex, NC 27523, United States
Hendrick Toyota Apex
Review №1

When I first went to Hendrick Toyota of Apex to shop for a used 4Runner, I was a but skeptical about purchasing a vehicle from a big dealership as it was my first time shopping at one. That skepticism went away the moment I met my sales representative, Raphael. Unlike car salesmen Ive deal with in the past, Raphael didnt try to pressure me into buying a car or try to up-sell me once. Instead, he listened to me and what I was looking for, and showed me a handful of vehicles that fit the description. He was happy to answer all my questions and if there was something he didnt know off the top of his head, he promptly found the answer for me or directed me to the right person. Once I found the perfect car, he was more than happy to work with me on the price and make sure all my needs were met. I also worked with Michael the finance manager, he was super friendly and helped me get an excellent loan with all the coverage I needed.Both gentlemen were also more than happy to assist me with a couple of minor issues a few days after my purchase (the bank I was taking a loan out from needed a different form of proof of address, and then one of my emblems was crooked). They ensured I was taken care of and happy with the resolutions.I highly recommend shopping for a vehicle at Hendrick Toyota of Apex. Im extremely happy with my experience and my beautiful 2015 Toyota 4Runner SR5 edition!

Review №2

Brandon was by far the greatest salesman. From the time I arrived on the dealership parking lot he portrayed excellent customer service. He was very knowledgeable of the all the cars/trucks and the features that came along with each vehicle. I knew exactly what type of car I was looking for and he told me he would make sure I left the dealership satisfied and he was correct. After closing my deal he assured if I needed any further assistance that he was a phone call away. He is the best hands down! Anyone who is in the area or looking to purchase a new vehicle please ask for “Brandon” …..thanks again and I LOVE MY NEW CAR!!

Review №3

WHAT CAN I S🚘Y!!Outstanding customer service and so easy to speak with. Is shout out to Sophia Pitts and the team at Hendricks Toyota in Apex. The overall experience of purchase a vehicle was fast and easy I even got to drive the car that I wanted. So happy with my new vehicle so much keep up the great work.My vehicle: Toyota Corolla hatchback car

Review №4

The best customer service I have ever received in my life !! They found my Tacoma in just couple weeks that other dealers told me was impossible. Oneil Burton is the man you need to talk with! He is quick to respond to any questions and a really down to earth nice guy. He got all my info over phone so when I drove down from Virginia to NC it was quick and out the door with my new keys. I never go anywhere else!!

Review №5

Brandon Edmundson and all the people at Hendrick Toyota Apex were helpful, knowledgeable, and pleasant to work with. They quickly found the exact hybrid Rav4 I was looking for (not an easy feat in this market), and it runs like a dream. So, thanks to them for all of their help!

Review №6

Fast, fair, easy, and pleasant! Salesperson Jennifer Stern was awesome! Constant communication and transparent!

Review №7

Ashley and Kyle were so fantastic and helpful in my car buying journey. When I couldn’t find the vehicle I wanted in my north east region in Virginia, I called down to Hendrick Toyota of Apex for some help. They were able to locate the car I wanted down to all the specifics and pull it up to their dealership! The whole process went smoothly and I was in and out of there in under two hours. I couldn’t be more happy with how it all went and I will be coming back if I ever need another vehicle. Thank you guys for all that you do!

Review №8

Just recently bought a 2021 Toyota Corolla from Brandon E, let me tell you.. it was the best experience ever. Brandon did everything he could to get me into the car I wanted. We will definitely going back to him to upgrade cars as they come. Thank you so much!!

Review №9

Had great experience here with my Salesman Brandon Edmundson… I Spoke with Brandon prior to me coming into the store and told him what I was interested in and by the time I arrived he had the vehicle pulled out front running and waiting on me and gave me a full breakdown on the vehicle.. We went over my finances and he was able to delivered the best situation that best fitted me!! Brandon is the guy for the Job!!! Promise, you will not regret!!!!

Review №10

Raymone did an awesome job finding the exact Tundra for my Dad. He was very responsive to all the details and found an answer to every question that was asked as well as gave us info we had not asked about yet. Already have plans for him to find Mom a 4Runner. Thanks so much Hendrick Toyota of Apex, NC and Raymone.

Review №11

I had an Amazing and a great experience in buying car with Hendrick Toyota of Apex. Jennifer stern is so professional and so friendly that helped us to decide what we were looking for. Right from the moment we had our greetings from her, she was eagerly listening to our needs and demands. And then she offered different cars with their features, explaining in depth. There was not at all pressure from her side and we can feel that in her voice. She was very responsive to our questions and concerns. We got a very good deal and the overall purchasing went smoothly. It was little difficult to find the Blueprint color with Beige interior, but she made it like a cake piece. She put a special order to make it quick delivery to us. And even after the initial purchase, she made sure we get the vehicle on time with 100% satisfaction. Thanks a lot Jennifer for your help and support, we will surely visit you for our next car!

Review №12

I just bought my new car here,everything went smoothly.Darryl Harp is great sale man. I highly recommend him. great-deal, quick, carefulEveryone here was nice and friendly.

Review №13

Just bought a new Tacoma from here & Dan was awesome! He made the whole process so easy. All of the other staff was excellent as well!

Review №14

Rafael “Ralph” took care of me and he was a great salesman. So far the best experience I’ve had buying a car. Great customer service, very transparent and genuine. Helped me pick the best option and got the best price. Thank you so much! And extra points for being bilingual - my mom only speaks Spanish and it was good to have him as our guy.

Review №15

I had a great shopping experience at Hendricks. Brian Blum, my sales rep., was extremely professional. He helped us quickly hone in on the options that mattered most to my family. The car arrived early and we had to get in and out of the dealership as fast as possible. Brian bent over backwards to expedite the signing. He didnt get a chance to perform the normal post-sale orientation, so he followed via phone up to make sure we understood all the features. All-in-all a great experience!

Review №16

Wonderful experience at Hendrick Toyota of Apex! Steven Maye is fantastic! He had the car I wanted to test drive ready to go when I arrived and made the entire process stress-free. He was juggling two customers at one time but I never felt forgotten. From start to finish, I was out of there with my new purchase in 2 hours! I didnt think it was possible to enjoy purchasing a car but Steven made me a believer. Thank you Steven Maye and thank you Hendrick Toyota of Apex. Ill be back!

Review №17

Jennifer Stern was excellent to work with. We had not planned on purchasing a new vehicle, but after our old vehicle was totaled, we found ourselves needing to research and buy something quickly - not easy given the supply chain issues, chip backlogs, and general lack of vehicles on lots nowadays! We knew we wanted a hybrid, but we also wanted to test drive one, first. After searching around online, and calling many dealerships within an hour or so drive away, we reached Jennifer here. Most other places didnt have any unsold hybrids to test drive - and wouldnt for quite a while. Jennifer was creative and thought outside the box, checking to see if any of their service departments loaner fleet had a hybrid in the model we were interested in. Bingo! After heading to Apex to talk more with her, and drive the loaner hybrid, we also lucked out in getting one of the few hybrids in a model and trim we liked that was already on its way from overseas, but that wasnt a pre-order from another customer. Unfortunately, it wouldnt arrive for about a month. Hendrick Toyota of Apex came through, yet again, when we worked out an arrangement for us to pick up a loaner vehicle for the 2-week gap between when our new car would arrive and when the rental covered by insurance would expire. Then, to top it off, we were able to fill in many of the forms online before coming in to officially buy our new vehicle. This saved us a lot of time, so that whats usually a lengthy process wasnt. I think this is the fastest weve ever purchased a vehicle - and Jennifer made it so easy!

Review №18

Hendrick Toyota of Apex delivered five star service! Shouting out a big thank you to Darryl Harp for making the car buying process a breeze! When Darryl learned that me and my siblings wanted to surprise our mother with a car for her birthday he knew to roll out the red carpet. He understood that time was of the essence because we driving from Charlotte. He made sure to have everything ready to sign the necessary paperwork organized in a folder. There was no time wasted with back and forth discussions, EVERYTHING was ready to go. Darryl was so kind and respectful and took awesome care of our mom as if he was dealing with his own mother. He was attentive and listened to her request that “my son is going to want my phone set up so I can talk in the car”. He set the Bluetooth up with her phone before she left, without her saying anything else about it. I cannot say enough about how pleasant our experience was to surprise our mom with a new car for her. Thank you Darryl for helping us pull this off for our mom! We will consider you and the dealership for future purchases. With great gratitude and appreciation to you and the Hendrick Apex team!Thank you fromHer 4 children

Review №19

Found the perfect vehicle with the help of Anthony! He was patient and knowledgeable throughout the entire process. It took a bit longer for my rav4 to arrive because of the shortage, but Anthony kept me in the loop and sent updates frequently. I couldn’t be happier with my experience and will be back in the future!

Review №20

Steven M is wonderful to work with. He helped us with the transaction and no pressure at all from his side. I am highly recommend him and will definitely contact him in the future if i need another car. Thanks Steven for everything.

Review №21

Rochelle McKee is a great salesperson! She knows her stuff and was able to get me in and out very quickly. I had a great experience working with her.

Review №22

Best experience for buying a car! Jennifer Stern was so nice, very informative and didnt try to over sale or push us. She was always ready answer our questions and made the process as quick as possible. From start to finish under 2 hours. Thank you guys again for a fantastic experience.

Review №23

Brandon Edmundson is now our official person for all things related to car buying. First time in 25 years of buying cars that I had fun and felt my time was respected. I came in high-maintenance and he handled everything. we pulled off a massive surprise for my husband’s 40th without a hitch. He will definitely be the first person I call when looking for another vehicle and I know if I need anything he will be there to support us!

Review №24

This is my 3rd purchase from Hendricks of Apex.Caleb Fowler was truly an outstanding sales representative. I would recommend him to ANYBODY that’s looking for a new fully equipped car. If you’re looking for one that may not be at this location, he will call the nearest dealer that has one and have it brought to you immediately. I know because he did it for me!May God continue to bless the employees of Hendricks Toyota of Apex.

Review №25

Rochelle Mckee is the best car sales person i have worked with. She is the kindest and fastest but easiest. thank you so much

Review №26

I came by the other day look to buy a car and i got exactly what i was looking for. Raul is a great and humble person.He helped me get the car that i needed and is very knowledgeable. Answered all my questions. Thanks to Raul i love the car im driving today.

Review №27

They must do things differently here in NC. Back in GA if I went to the dealership for a service they vacuum the car and wash it. Not here apparently. However the staff was very kind and professional and they had me in and out quickly. Not too worried as the vehicle was relatively clean when I dropped it off to begin with but its nice to have that little something extra as an incentive to bringing the vehicle back to the dealership for service over a random service center. Overall Im still very satisfied but nothing to write home about.

Review №28

We had an amazing new car buying experience with Shiv Patel! We went in knowing we were interested in a Highlander and he was able to get us exactly what we wanted, in a timely manner, and was very pleasant and not super pushy. The whole experience was much better than we expected, and I strongly recommend buying a car here. Our finance guy, Mike, was also a pleasure to work with. He was thorough and worked with us to understand exactly what we bought. Thanks, Shiv and Mike!

Review №29

I had a great experience in buying car with Hendrick Toyota of Apex. I was helped By Benny Thomas during the purchase. Benny Thomas is very professional and friendly. Benny helped me to decide best car for me. He explained each model and gave me full clarity about Hybrid vehicles and explained vehicle efficiency and its features. He took me into confidence and did not put any pressure on me. He explained all my questions with patiently. As promised he made sure to get the car on the expected date I am 100% satisfied with my vehicle purchase. Thanks a Benny for your help and support.

Review №30

I had a exceptionally good experience at Hendrick Toyota Apex recently and in comparison to other dealers that I had talk to on the telephone they were a completely different type of dealer. I had extremely fair pricing under the circumstances and the car even came in sooner than was originally promised. They found the exact car I was looking for and gave me an extremely good value for my car as a trade-in. Darrell the salesman was excellent and communicated with me several times while we were waiting for the car to come in and the sales manager was also excellent as well as everyone I interacted with at the dealership. I bought my last seven out of eight cars through Hendrick dealer’s and I’ve always been extremely impressed.

Review №31

Being reluctant to hop into the buying a car market with the way things are Jennifer Stern, John Brennan and the folks behind the scenes at Hendrick Toyota Apex made the process seamless, affordable, and stress-free!I highly recommend working with Jennifer as your sales agent if you get the chance. She was very knowledgeable, personable, and understanding of our needs and not just trying to sell the most expensive model!John helped us look at ALL of our financing options so we understood everything moving forward. He also has a pretty cool sock collection.We will be going back in the future for another car purchase for sure!

Review №32

Went to get free oil change and tire rotation, having paid the extra $2000 for free service, and for an inspection. Was informed that 4 new tires were necessary to pass inspection plus alignment, coming to $900. I talked to the service adviser about just doing two tires and asked if that would be around $400-450 because that is what i could afford. The service adviser agreed. However, at checkout, my total was over $600, and the adviser said there was nothing he could do about it, despite quoting me $400-450. I was also there for three hours.

Review №33

They are the best especially Amanda Russell she has such professional services, she was over the top with her communication, and she was always there whenever we need her and made everything go easy

Review №34

We appreciated the time and courtesy of the Hendrick Team in assisting us in our purchase of our Toyota Highlander. Mr. Raymoen Maye (our salesman) gave us the guidances and connected us at every step for a smooth transaction. Our Highlander was immaculately prepared for delivery. We will get a step by step walk through of the Highlander to become familiar with the modern functionalities.Thank you Hendrick Toyota.

Review №35

So I just bought a preowned 2013 Lexus ES hybrid and my sales rep. Shiv Patel, was the best. I gave him some ideas of what I wanted and he found something I fell I love with. Moreover, he managed to work within my budget. I don’t shop for cars often and personally feel like it’s an inconvenience but the process went smooth, I was well informed and the customer service was phenomenal.

Review №36

Purchased a new RAV4 with the help of Rod Jones. Rod was professional, efficient and effective in all aspects of the car buying process. He was very friendly and courteous which made the transaction an enjoyable process.

Review №37

I came into the dealership earlier this week and Rochelle Mckee was able to help me find a new Camry for my wife. I just wanted to let it be known that I have never experienced customer service like that of Rochelle’s during any of my previous car buying experiences. She was very sweet from the moment I walked in and she just made the entire experience much less stressful. If you plan on coming here looking for a new car, I highly recommend asking to speak to Rochelle.

Review №38

Got a beautiful car. Salesman was Roderick Jones. He answered all our questions and was not pushy or try to sway us in any direction while we were deciding between two cars. This is our second purchase from this dealership and both transactions were perfect. Thank you!

Review №39

We were looking for a new Rav4 and since my first vehicle was from Hendrick and had good experience, we wanted to continue with them and we are glad we did. Brandon Edmundson was our sales rep and he did a fantastic job. He was very professional and understanding and took genuine interest to understand our needs. Appreciate their whole team!!

Review №40

Very good experience at Hendrick Toyota, Apex. Work was done quickly and with quality and Michael Walker was very helpful. Great baseball stories too! :-)

Review №41

Visiting from Michigan. Missed my appointment back home to rotate my tires so I stopped by to see if they had time to do it. Got it done within an hour without me calling in for an appointment. They also gave me a free car wash. Very nice place and courteous staff.

Review №42

I’ve now bought two cars from this Hendrick location with Caleb Chaney as my sales person. He was awesome to work with and went above and beyond both times! He’s been able to get prices where we wanted them, and has helped with getting additional parts added etc. once we purchased. I’ll continue to reach out to Caleb and work with him in the future!

Review №43

Amanda Russell was so helpful in helping me determine my options. Buying my first car, has been a struggle but Amanda helped me understand everything. She took my needs & wants, and found me a PERFECT car.Shes so knowledgeable when it comes to Toyota.10/10 would recommend!!!Thanks Amanda!

Review №44

Ramone Maye worked with us when we purchased our new vehicle. Couldn’t have asked for a nicer or more helpful customer rep. We left with all systems uploaded and with know how to use them! Recommend him and Hendricks Toyota. A return customer and a shout out for Amy Allred!!

Review №45

Just bought my first car here, very very thankful that I had that opportunity. Hendrick Toyota as a whole was a great, but a special shout-out to Raphael, who has helped me and my parents throughout this whole process. This is not an easy purchase, but he was very knowledgeable and was very patient as he assisted us and made this as easy as could be. This was a great experience and I am very happy with my new vehicle!!

Review №46

Raul was the best!I recently went in to get my 2019 Corolla serviced. While waiting I decided to check out some used Rav4s. Raul met me right at 9 am and walked patiently with me through all of their options. I didnt want to increase my payment much but really needed to upsize. He took me through a 2018, 2019 and 2020. I was able to snag a used 2020 with 13k miles on it. I LOVE this thing. Payment hardly went up too.Thanks Raul and Hendrick!

Review №47

Great service experience. Made appointment online - seamless experience. Marcus (Service Manager) got me checked-in on time and reviewed planned service and estimated charges - took just a few minutes. Everyone interacting with customer were wearing masks. I thought I needed to have coolant flushed and replaced - they checked service history of my vehicle and let me know this had been done previously, about two years ago at another dealer, and did not need to be done. Had 120k mileage service, and had them check function of A/C. They did not charge to diagnose A/C because they didnt find any issues. Honored a coupon that I had. Finished all work in less than two hours. Check-out was easy too. Marcus was great to work with. Will be returning for future service needs.

Review №48

Sofia was such a great saleswoman! She wasn’t pushy at all and helped me get within the price range I was looking for! So excited for my new ride!

Review №49

Normally do not write reviews, but this dealership yearned all five stars. Raphael, Alston and the entire team including the person who initially reached out, earned our business and future business. Very committed to making customers happy and putting in all efforts to finding what you want. Highly recommend 😊

Review №50

Amazing experience with Hendrick Toyota and Rochelle! She went above and beyond to help us get the vehicle we needed. She was extremely knowledgeable about the vehicles we were looking at. Rochelle researched available vehicles and called us when another vehicle was available sooner. 100% will be back to Hendrick and Rochelle for our next vehicle purchase!

Review №51

The buying process was the best I ever had. Brandon was very courteous and professional. Trey was the nicest used car manager that I ever dealt with. If you are in need of a car this is definitely a place that I would recommend.

Review №52

Brittany is wonderful! She worked hard to get me the deal I was asking for. I couldn’t be happier with my purchase. In less then a week they have also already paid off my trade. I will definitely be back to buy from Brittany and Hendrick Toyota of Apex. Thank you for making this a great experience.

Review №53

WARNING: NEVER TAKE YOUR CAR OR DO BUSINESS AT TOYOTA OF APEX!! PERIOD!!Apex Toyota tried to nickle and dime me. Apparently Toyota of Raleigh and Apex don’t talk to each other. I got majority of my concerns taken care at the Raleigh location. I went to Apex because Raleigh didn’t have any availability this week and my car was due for inspection. Apex says I have 20% battery life left and it’s highly recommended to get it replaced.I checked my records and I had the engine filter changed in March. I called Toyota of Raleigh and they said that filter should be changed every 30K. I even asked the MF at Apex if he physically looked at the filter. He said yes and it was dirty. I know damn well I didn’t put in 30K since March. BTW, the picture of the filter that the mechanic said it was dirty, has been posted. I wasn’t born yesterday 🤷🏻‍♀️It passed inspection and 75K service which was only tire rotation.

Review №54

Rochelle McKee is the easiest and quickest person to work with. I recommend when you go to Toyota look for her and she will get you out fast and easy

Review №55

I highly recommend this dealership. Roderick was a great help. He went out of his way to help find the car for me, even on his day off. If anyone is in the market for a new or used vehicle, I suggest you go see Roderick.

Review №56

Ive been having my 2017 4-Runner serviced here since I bought it new. Always Great Service. Today my service advisor was Casey! What a great visit. Knowledgeable and very helpful! He was very clear what work we would do today, what costs were covered, vs what Id pay for! He had me in and out of there! As he checked me out, Casey went through what to expect on my next two service appointments. Great job Casey! You are very talented at what you do!

Review №57

I would like to thank all of the wonderful, professional staff at Hendrick Toyota Scion of Apex for their assistance and making our buying experience so AMAZING!We are, oh so, thankful to Raphael Pallares for his attentiveness to our specific needs in our quest for a vehicle! If you’re looking for a reliable vehicle and a personable representative, RAPHAEL PALLARES at Hendrick Toyota Scion of Apex is the guy!

Review №58

I’ve bought 3 cars from Brian Blum he is the absolute best salesman I’ve ever met I will never buy a car from anyone else! If you need a new or used car Go see Brian

Review №59

Raphael was great to work with. Professional and knowledgeable! Didn’t pressure at all, and made it a very enjoyable experience. He was respectful and very flexible with our time and worked with us throughout the entire process. Will do business with him again

Review №60

I had a great shopping experience at Hendrick Toyota Apex. All the staff I Interacted with were friendly. Adedeji was very courteous, professional, and knowledgeable about the model I wanted. He patiently answered my questions and also delivered my car to me, which was really convenient. The entire process was pleasant and stress- free.

Review №61

I’d like to thank Brian and the folks at Hendrick Toyota Apex for making the purchase of my new vehicle a bright and wonderful conclusion to a very traumatic event. I had been dealing with the Service Department of Hendrick Toyota since 2018, but this was my first experience with the Sales Department. Brian and the gentleman in finance (whose name I unfortunately can’t remember) made the purchase and financing of our new car pleasant and stress free.

Review №62

I have found my car repair place. Ive been to several car repair places and many of them disappointed me in timing of service or once breaking my dipstick after checking the oil and not telling me! Hendrick Toyota has everyone else beat (from the ones Ive been to.) Everyone is polite, thoughtful and efficient. There are ample seats to wait for your car, clean bathrooms, free coffee, and seats with tables if you want to use your computer. The customer service agent told me the time would be about 40 minutes more and ended up being only 10 minutes more! How often does that happen? My seat and steering wheel were sanitized before I got in the car. The service was great and my car got a free washing too. Thank you, Tim.

Review №63

Caleb Fowler is our salesperson and we were and are very grateful for his assistance in helping us purchase a car at Hendrick Toyota Apex. Caleb made sure that our concerns and questions were addressed throughout the process. He quickly responded to us after hours whenever we had questions or needed clarification. Caleb is an excellent representative for the Hendrick team. Thank you Caleb!

Review №64

Dan Graham assisted me in my purchase of a 2022 Camry Hybrid and was exceptional throughout the entire process. I really appreciate him finding the vehicle and getting it to the dealership as quickly as they did. I would recommend Dan to anyone looking for a new vehicle in the near future.

Review №65

Tom, Salesperson, and Tim, financials, were absolutely amazing. Tom was very laid back, easy to talk to, informative, and came across as caring. During my test-drive he was knowledgeable of the features of the car, had some jokes, and was comfortable to ride with. After talking to Tom through e-mails it was a pleasure to meet him face-to-face and see his offline personality shine.It rarely is fun to sit at the end of a car buying process. Tim, in a rare moment for being at the end of a deal, saved me money with professional advice. His personality was enthusiastic and charismatic. He made the last moments a shining experience for Hendrick Toyota.Tom & Tim were both amazing and made buying a new car a. breeze. Thank you!

Review №66

Initially, I made a phone call to find out details about a Rav 4. Naomi took my phone call and she was really nice and respectful since I specifically asked not to receive calls unless they met my needs. At the dealership, we met Sarena who was AWESOME!!! We looked at many options and it got late but she kept on working with us until we were sure of what we wanted. She is really friendly and respectful.

Review №67

Matthew Hales in parts rocks and really looks out for the customer. Highly recommended. Thank you Matthew!

Review №68

Rochelle McKee really awesome to help to get my ne 2021 Camry axe. I LOVE IT!!!!

Review №69

Xavier was wonderful. He has great customer service and he did a great job with the purchase of our new Rav 4!

Review №70

We had the best experience with Raymone. He was knowledgeable, efficient and made the entire process super easy! We were thankful for his services and getting me into the perfect car for our family.

Review №71

Oneil Burton assisted us today. He did his best! I say this because we arrived with an appointment in hopes of viewing a Chevy Silverado. However, by the time we arrived, another had purchased it! Just our luck! Anyway, he did a great job- wasn’t pushy as usual encounters. He was professional, attentive, calm and allowed my boyfriend to take another vehicle for a spin. Attached, you’ll see Toyota’s current selection. The premises was clean, well maintained including the lobby and restrooms. There’s a collage of images in the lobby- I believe sceneries of NC, certainly what stands out among the remainder of the interior’s decorations! I would lastly like to acknowledge the remainder of the staff (including the manager) who was helpful and friendly! 😊

Review №72

Had a great experience buying a Tundra from Raphael . He is very knowledgeable and has a great personality to work with. Would definitely go back to work with him anytime. Also everyone else that assisted us in the process were very helpful and amazing to work with as well and just wanted to take the time to say thank you.

Review №73

Thanks to Deji and Gavin for their great service! They were patient, friendly, and helped me along the whole process of buying my new truck.

Review №74

Weve been coming to this dealership since 2011 and wont go anywhere else. The staff are amazing, honest, and up front. They have always taken care of us and everyone we meet is so friendly.I want to give a big shout out to Rochelle for helping me on my most recent purchase. She was patient and worked with me to make sure I found the Highlander I wanted. I was very lucky to find an XSE AWD with the red and black leather interior sitting on the lot. Rochelle, thank you for your help and making this purchase so smooth!!

Review №75

Dan Graham is amazing. Helping me finding my dream car!

Review №76

Toyota of Apex was amazing!! They worked with me and my budget and found me the perfect car! Jennifer Stern was so wonderful to work with and she knew exactly what I needed. I highly recommend going there to buy your next vehicle!

Review №77

Recent purchase was my my 5th purchase or lease from Hendrick Toyota Apex. Serena Williams has helped me with the last 3 purchases. She and her colleagues have all been Super friendly, and helpful with the process each time. Easy and Pleasant experience buying a car doesnt come often, but thats what you get here!

Review №78

My experience with Caleb Fowler at Hendrick Toyota of Apex was phenomenal. He is very knowledgeable of the product, and any questions I had he was able to get the answers for me. I haven’t been in the car market for long, but I know when I make a purchase it will be with Caleb. I did not feel pressured at all; I felt very at home sharing stories with him. For anybody’s car buying needs, I would direct you to Caleb!

Review №79

Sofia Pitts & Angelo Terry did an awesome job gettn in in and out within 3 hrs. It was like Sofia knew me & my fav color. It was our 1st choice she picked out for our test drive. 1st time owning a Toyota also.

Review №80

Hendrick Toyota of Apex is the best place to get a new or used car, staff is very helpfull and friendly. When you visit just ask to see Rochelle, she will take car of your buying needs and she is the best!

Review №81

Awesome Service Center, Jennifer was professional courteous the lounge area very nice looking clean and have complementary beverages. The mechanics worked on my car I was in and out in no time. The experience was great.

Review №82

These guys are the best. 3 cars we have bought from them. No issues. Communication excellent. Numbers competitive or better than the competition. The warranty is the best I have seen. I am in the auto industry. Caleb is our salesperson for life. Jeremy was our finance manager and went above our expectations. They showed us true loyalty. We love our new Camry Hybrid. We recommend them to anyone who will hear us. Thanks Rob and Maria

Review №83

Sofia Pitts sold me my dream car. She made my car buying process so pain free. She is amazing and super knowledgeable. She took the time to explore all of my options and address any concerns I had. Highly recommend For anyone looking for a new or used vehicle.

Review №84

We have purchased a new Prius and a used Arcadia from Brian Blum and had an excellent experience both times. He knows his product and is helpful without being pushy. He went above and beyond with our recent purchase. Knowing my criteria, he kept searching until he found what we were looking for and then delivered the car! We have referred friends to Toyota of Apex and Brian as well and many of them have also purchased multiple times from Brian.

Review №85

This was the best vehicle purchase experience Ive ever had. From Shearise, Raul, Raphael, to John, they all treated me like I was valuable and certainly made my process smooth, including making sure I was aware of all the functions of my car. I would give them 6 if I could!

Review №86

We were amazed at the service, integrity, and generosity of this dealership. They took great care of us and truly upheld the Hendrick reputation. We truly felt valued and cared for just as they claim to treat their customers as family! Shout out to Raul Amacker for taking great care of us during our sale and going ABOVE and BEYOND, he truly made us feel at ease throughout the process and made us feel like lifelong friends from the moment we started working with him! I also would like to praise Brian Flick in the servicing department for his generosity and superior service, he too went ABOVE and BEYOND what we ever expected to make sure our vehicle was good to go for us and made sure to communicate with us while his team was working on it.Truly amazing, WELL DONE Hendrick Toyota of Apex!!

Review №87

Rochelle McKee thank you so much for giving me a great time at Hedrick 😚

Review №88

Rochelle Mckee is amazing, so nice, helped me and the best part is I got a car AND good costumer service lol!😆🤪

Review №89

Jennifer Stern is AMAZING! She was super helpful, kept us up to date with the status of our car, and helped us get a great trade-in value. Cant recommend her enough!

Review №90

Brittany Shytles has been indefatigable in getting me the information I have needed to make a sound decision on my upcoming Toyota Tacoma purchase. I have appreciated her knowledge, research, and pleasant spirit. All of which has gone into making car buying with Hendricks Toyota of Apex my go to option.

Review №91

The service was super fast and friendly, thanks to Dan Graham. I got my first car so easily here after days of searching other car lots. I definitely reccomend coming here if youre looking for your next car!

Review №92

All of the Hendrick Toyota of Apex team were great. Our product specialist was Shiv Patel and it was a real pleasure working with him. Shiv happily answered all of our questions and was patient with my wife and I as we second guessed ourselves as to which vehicle we were interested in every time he would locate us something to test drive. He would always answer my calls or call me back promptly, even if he was off the clock, and he was never pushy or disengaged. Unfortunately, the market for new cars is very tight right now due to supply issues and we ended up purchasing from another dealer outside of the Triangle only because they happened to have the car we wanted in their dealer network when we visited. Shiv and Hendrick actually found me the same car within 24hrs, but I had already put money down at the other dealership to avoid missing out. Even so, Shiv was very understanding and said he enjoyed helping us and looked forward to the opportunity to do so again the next time we are looking for a car. I absolutely recommend shopping at Hendrick Toyota of Apex!

Review №93

Very pleasant experience for purchasing car in this dealership with Dan Graham. Dan did not push for a sale, yet he was there to support u. Awesome job Dan.

Review №94

Deji is hands down the best sales person I’ve ever encountered at a auto dealer. Honest, helpful, willing to work with you to make the deal happen. The dealership as a whole is clean and easy to deal with. We have purchased 3 vehicles from them in the last 5 years. Each experience has been great.

Review №95

We had a great experience purchasing our vehicle from Hendrick Toyota. The process was super easy. We worked with Darryl Harp, and he did an excellent job answering all of our questions. He was very personable and communicated perfectly. We would definitely do business with them in the future.

Review №96

Sofia Pitts gave me an excellent service. She help me with all the process to get my new Highlander.Muchas Gracias Sofia!

Review №97

My wife and I just bought a `21 4Runner and had a great experience. Our salesperson was Sophia Flores and was very pleasant to work with. Great listener--she zerod in on exactly what we were looking for and answered all of our questions. We didnt feel any sales pressure and she was very responsive to all our requests. We were super pleased with what we were able to get especially considering the current supply situation. Tim from finance was also very pleasant to work with. The finance side was presented transparently.Overall, the entire process was extremely smooth and stress-free. Wed definitely recommend them and the dealership. Weve only had the new vehicle a short time but were very pleased with it.

Review №98

I came in looking for a small car at a good price and when I arrived Mr. Guy Whimper approached my partner & I and introduced himself and offered his services. After introducing himself he gave us our personal space where we could look around the lot and make a final decision on what we wanted. When we were finally ready we approached Mr. Guy. He was very knowledgeable and incredibly helpful with all the negotiating and final process of purchasing a vehicle. He would definitely be my “go to” salesman for my next vehicle and would definitely recommend to family & friends!

Review №99

Tom MClay vey helpful and kind happy with my choice will recommend to anyone buying a vehicle

Review №100

I just wanted to say I had such a wonderful experience with Rochelle McKee, she was quick to attend to me, abs ask if I needed any help, she was awesome going over the steps I need to take to trade in my vehicle and upgrade it to a new one! She didn’t try to get me to buy anything she was super helpful and understanding thank you so much! I will be back, please go see Rochelle McKee at Hendrick Toyota or apex!!

100 Photos
4.4 Rating
  • Address:1210 Laura Village Rd Drive, Apex, NC 27523, United States
  • Site:
  • Phone:+1 919-897-2131
  • Auto body shop
  • Toyota dealer
  • Auto broker
  • Auto parts store
  • Auto repair shop
  • Car accessories store
  • Car dealer
  • Car repair and maintenance
  • Tire shop
  • Used car dealer
Working hours
  • Monday:8AM–8PM
  • Tuesday:12–6PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
  • Car rental:Yes
  • Oil change:Yes
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