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Cary Collision Center
809 Center St, Apex, NC 27502, United States
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Cary Collision Center
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La
Review №1

This place has been helping our community get back on the road for over 20 years that I can remember. Locally owned, amazing staff, always my first call when I need car body repair. Thank you!

Ro
Review №2

Cary Collision Center is absolutely the best! This time I was there with my blue Tesla. They fixed the front bumper in a few minutes and it was free, though they mentioned they do not have tesla parts! So friendly and capable service man there!

Ro
Review №3

Have used them twice now for body work on our cars have always been friendly gotten us in and out in a timely manner work is done at the time they say will be at the price they quote and give us back a clean detailed car would highly recommend.

J.
Review №4

Good service and nice people. I have been their twice and both times I felt they handled the repairs professionally and quickly.

Bl
Review №5

This is the third repair and paint job that I have had performed by Cary Collision: a front bumper repair and repainting, a front bumper skin replacement and painting, and now a rear bumper repair and repainting. In all cases, the finished work exceeded the appearances of the original bumpers! Yes, the paint match and depth of color was absolutely perfect compared to the body paint. The original bumpers were a shade off. I will be returning here for yet a fourth repair: a $4000+ hail storm damage repair. Ill give a full review after its completed. Oh, and the crew from front office to workshop are some of the nicest and most helpful people, not only with the working with the insurance companies (two are involved), but also with delivery of finished work right on schedule. ADDENDUM: I got my 2017 Accord back on 10/16/20 after the hail damage repair. CCC worked in conjunction with Dent Busters on the repair. The work was extensive and required removing the headliner, interior door panels, interior covers over the roof pillars, headlights, tail lights, hood insulation, and who knows what else. Over $4700 worth of work, and completely covered under my comprehensive. The car looked brand new after getting it back. Im really pleased with the results, and not a rattle or telltale sign of repair anywhere.

Er
Review №6

Miranda was wonderful. I scraped the bumper of my black vehicle with white paint heading into the garage. The exterior damage looked tragic!!. Not only did they provide a quote within 10 minutes of coming in, they also did some aesthetic work to the body right there on site to make my vehicle look polished. It was nice to drive around with a less apherent problem while I waited for my body work appointment set at a later date.I cant express enough how kind, efficient, and professional this business was in performing their services.

Ch
Review №7

We have had 2 cars repaired by CC, and each time the work and customer service were exemplary. Both involved an insurance claim, and they made the process clear and easy. Highly recommend them.

Hi
Review №8

Totally got my car done here and recommend them to everybody who has body damaged done to their vehicle!

Ca
Review №9

I own a limousine service and have used Cary Collision on two separate occasions. Both times the vehicles were finished with excellent results. I would recommend them for any auto body needs!!

El
Review №10

My Toyota Camry was recently hit while parked in a parking deck. I took it to Cary Collision Center for repairs and am so glad I did. They did a wonderful job with the repairs and everything looks as good as new! They were very communicative with me about the repairs and were even able to complete everything two days earlier than promised! If I ever need repairs in the future, Cary Collision will be my first choice!

Jo
Review №11

Recently had my car repaired here and had a great experience from beginning to end. Great customer service. Miranda was very pleasant to interact with, she followed up without asking and provided helpful answers to my questions. Highly recommend!

Ti
Review №12

Great job done. Very friendly staff. You cant tell there was ever any hail damage.

pa
Review №13

Great work. Good service.

Re
Review №14

I was very pleased! GREAT job guys!

Cl
Review №15

Met quote. Finished on time. Great work

Kr
Review №16

I normally dont leave reviews but after what this place did for me today I have to. Someone hit my passenger side mirror and left me to deal with the damage. I got a quote from auto park Honda for $900 so I decided to go to this place to see what they would charge. The man at the shop (I didnt catch his name) started playing around with my mirror and snapped everything back into place. Saved me $900 and a whole lot of stress. If your looking for a place to take your car, I highly recommend Cary Collision.

Da
Review №17

I wrecked my truck, with heavy front end damage and went to a different shop called Duraleigh auto repair, their estimate was $3100 and was dishonest and told us there was frame damage so they could charge us for it. So we went and got an estimate at Cary collision center and the estimate was $1200 and they were honest and said there was no frame damage. So I bought my own after market parts and brought them over and they completely fixed my whole front end for $600, half of their estimate. Not only were they honest and very inexpensive, but they also made a custom mount free of of charge for my grille, if they had ordered the part it would have costed us $700 and made them much more profit, but they custom built me a mount that works perfectly. I’m not even close to done, they also proceeded to make me a custom mount for my front camera and sensors free of charge. Other body shops would have just taken them off or charged another couple hundred dollars for the labor and hard work. They are all very nice people who showed me so much hospitality and it is an honest and incredible family run company. This will be the only body shop I will go to for now on. If I could give it 10 stars I would. Thank you for your incredible and affordable services. The custom mounts are just like the ones that came on the truck, perfectly shaped and sized, not to mention free. They also cleaned out the interior of the truck. And got the whole front end replaced in one day. Very high quality work, thank you so much.

An
Review №18

I am writing this review years after the work was done on my car. This shop has both better prices and their work holds up better over time. They were fast, polite, more affordable, and most importantly their work is better.

Ta
Review №19

Had my car bumper replaced and they did a amazing job! Everyone was so nice! They came in under the original estimate! It looks brand new again! Great place! Thank you!

Ro
Review №20

I am so happy...he fixed my cars rear bumper in 1 minute! It was free!!! For the same job, another auto body shop has given $$$ estimation.I would definitely recommend Cary Collision Center.

Br
Review №21

Fantastic work. Cary Collision did a wonderful job fixing my car after a minor accident and they did it in a timely manner as well. The staff was very professional and they made the entire process extremely painless. I would highly recommend them to anyone!

Jo
Review №22

Needed repairs due to hitting a deer.. got several local estimates and theirs was reasonable and seemed best all round. Estimate was from their Cary office and the work was done at their Apex location (as a convenience, I was able to drop car off & pick up in Cary which was close by).Everyone was nice and helpful and they did an excellent job. They also cleaned the car inside & out (a lite detail) so it looked almost like new.And when there was a minor follow-up issue, they took care of it quickly and politely, so I feel very good recommending them and going back to them in the future.

Su
Review №23

Cary Collision Center is the absolute best! I have worked with them on two separate occasions and each time I was nothing short of amazed at their quality of work. They recently repaired my 2010 Honda CR-V after a car accident, and when I got my car back it looked brand new again! They kept me informed every step of the way, and I got my car back within a very reasonable amount of time. They also repaired my 2004 Honda Civic several years ago after it was backed into by another driver. Once again, their quality of work was amazing. When I got both of my vehicles back I could not even tell that they had ever been damaged at all! The staff is very friendly and pleasant to deal with, which makes a huge difference in my opinion! Overall, I just cannot say enough good things about Cary Collision Center! If you want pleasant interactions with staff, superior work, and a car that looks amazing this is THE place to go!!!

Ri
Review №24

Cary Collision did a great job on my car and it was ready when they said it would be. I would definitely recommend them. Great family owned local business!

ko
Review №25

The job done on my car was incredibly professional they even wiped down the dash, but for me the most important part was the price since this was not going to be going through insurance and I had limited funds, the 1st place I had gone to quoted the dent on the rear quarter panel at $3400!!! I was going to give up at finding anything for my price range that I had which was $2500 thankfully they came in under that and I am so pleased I figured the least I could do was leave an accurate but good review. If I ever need any more body work done on my car with or without insurance paying I will be back! For what its worth you have earned a customer for life!

Mi
Review №26

Great work! My car looks new! Scott spent the time to explain and give me an estimate even though it was Saturday! He even spent some time looking for salvage parts to try and get the cost down! Im a lifetime customer now and with one just starting driving and another not too far off, Im seeing needing their services again!

Ma
Review №27

They did a fantastic job fixing my door. Much faster and cheaper than a anyone else in the area would do for me. Thanks so much

Mo
Review №28

Definitely recommend this body shop. The building is not much to look at, but the staff was very professional, and finished the work a day or two ahead of their estimate. Excellent paint match (almost indistinguishable), and they even fixed a few small pre-existing scratches that were unrelated to the recent accident.

La
Review №29

I am so impressed with the work and kindness at Cary Collision! I had scratches down the side of my car and stopped in for an estimate to repair it. Scott and Miranda were so nice and buffed out the scratches and didn’t charge me. I will definitely come back here!

Ja
Review №30

I moved to downtown Raleigh from the Apex area, and when I needed some front bumper damage fixed it was more than worth the drive to use someone I trust. They did a great job again on the repairs - replaced the front bumper and brackets underneath. Scott went the extra mile to work with the insurance company when they made a clerical error, and even stayed late so I could pick up my car on a Friday afternoon. When I came to pick up the car the whole car was clean and shiny and they vacuumed the inside -- its so nice to get your car back after an accident and it feel brand new again. I would recommend them to anyone.

Da
Review №31

My Mazda had a nasty hit on the rear bumper from being rear-ended by a full size Chevy.The people at Cary Collision (Apex) made it look like it never even happened! What impressed me the most was how well they matched the paint. I thought it would be a little off color since no two batches of paint are ever identical, but I cannot tell the difference in color between the new bumper/quarter panel, and the rest of the car. I was very happy about the workmanship and the professionalism of the entire group and highly suggest this repair shop to anyone in need.

ch
Review №32

These guys are great! friendly, fast and way cheaper than the big name places. their paint job looks factory. will use them again if needed

Ti
Review №33

Great job and nice people to work with.

Ho
Review №34

Cary Collision has repaired a few of my cars and they do some fine work. I only spent time doing this review because I thought I had a company I could rely on and want to share my experience. Unfortunately the front desk customer service had changed during my last experience with my CRV the discussion to have my car was clunky and misinformed, but I let it go, and in the end the repair was done well.Today, I called to ask if Cary Collision fix hail damage and the reps first question was did I have my insurance company assess the damage; so my question was not answered and whether I have insurance to cover the cost is not relevant yet . . . if Cary Collision doesnt repair hail damage.I indicated that in the past Cary Collision would do the quote and process it with my insurance company, which is MetLife. The Cary Collision rep then indicated that Cary Collision was an approved MetLife vendor, so for all intents and purposes the process that was followed in the past was the process we were going to follow again.We started set up an appt time to have the quote done and then she asked for an email address to send the photos, but not specifying my email or Metlife. She was non-specific and I asked her if Cary Collision was going to process it through Metlife, if so wouldnt she send the photos to Metlife? At this point, she was all over the place, not very thorough and the whole call was challenging, I thanked her and indicated I am going to consider taking my business elsewhere, which I prefer not to do.I have to assume the person I spoke to knows her job, but what I think is missing is the client-side of the conversation, answering and providing clear organized instructions as to the process and what Cary Collision will do and what the client needs to do. Once the conversation goes sideways, as this one did, I lost trust etc which is hard to get back.

Da
Review №35

A deer ran into the front driver corner panel of my car. I took a picture with my phone and asked the collision center for a price. They pre painted the corner panel in advance and made the repair in a single day. They did an excellent job repairing what I had asked them to repair. They cautioned me that the paint may not match. The job was done beautifully. Its rare to find a business that does what it promises to do. I would highly recommend them to anyone.

Co
Review №36

Sean is the man! They did a fantastic job on my 4Runner TRD Pro, Rosie, and we are grateful!! Thanks guys!

De
Review №37

I had a problem with my car and I was fortunate enough to be able to meet these people.They help me out and I really appreciate itLexus RX 350

Hi
Review №38

I was recommended Cary Collision by previous client. I brought my sons car after it got damaged in accident. They worked within time limit as promised, even stayed longer to complete job done as promised. Scott and entire team worked really hard to make it look like it was never damaged before. Scott also worked hand in hand with claim adjuster. He even went ahead and installed original part at his cost even though it was not approved by claim adjuster just to make his customer happy. I am so glad that I went there even though their external appearance of shop is not that appealing. I highly recommend Cary Collision for any body shop repair. Thanks guys, job well done.

St
Review №39

They did an awesome job with my car and i was able to save some money

Da
Review №40

Completely unprofessional, backyard bodyshop. They overcharged me, then I had to bring my car to another shop to fix their shoddy work. Youve been warned.

Al
Review №41

Amazing work! I recently brought my car in that had gotten into a fender bender and since my car is 2005 I was worried the paint wouldnt match. The paint matches perfectly and blends into the rest of the car. I also needed a headlight replaced from the accident and after they put the bumper on and I went to pick up the car I noticed the other headlight looked really old compared to the new one. We talked about it with the guy who put the car back together and he said if we wanted to he could get another headlight and wouldnt charge us to install it. He would charge us only for the headlight. Overall they were very friendly and answered all the questions and made me feel better and getting my baby fixed. They were also the cheapest estimate I got from other local body shops.

Ch
Review №42

They have always been awesome!

Ja
Review №43

Yes...they are that good

Ge
Review №44

Great work and great people.

Dy
Review №45

Excellent work.

Mr
Review №46

Body shop

Ro
Review №47

Good

Information
21 Photos
47 Comments
4.7 Rating
  • Address:809 Center St, Apex, NC 27502, United States
  • Site:https://carycollisionnc.com/
  • Phone:+1 919-387-6837
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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