I needed to order a special cake for my granddaughters birthday. The young employee was very helpful and knowledgeable. He helped me send an image to the stores email so they can print it to put on the cake.
The 2 employees there when we went on a Monday night at 830 were very attentive. They made our experience by being very patient with each of us(there were 6 of us 4 were kids. Each of them were very kind and answered all of our questions.As we were eating our ice cream the shop had several customers coming in and again each of these employees treated each person with genuine caring and made sure everyone got their ice cream with a smile. We will go back for sure!!
Went there last night and purchased two 2 scoop sundays. The scoops were so small. There was more whipped cream than the 2 scoops of ice cream. I didnt realize it until I got home. I have never had such small scoops of ice cream anywhere before. Extremely disappointed and probably will not go back to this location again. I have receipt to show what I purchased.
It was great ice cream!!!
Want to send a shout out to crew member 6128 at the Antioch Ca location. I dont know her name, but she deserves recognition for her positive demeanor. Im sure she had a long day and yet it didnt show, because her attitude displayed friendliness and she went above and beyond to share her favorite ice cream and was cordial with my family and me. She is more than a customer service rep! She should be applauded for her awesomeness!!!
Home of my favorite ice cream ever made....Pralines and cream!By far one of the nicest and with friendliest servers you’ll find in the area or at any Baskin-Robbins for that matter. Both times I’ve been here I’ve been taking care of very nicely by the servers who are friendly, appreciate their jobs and are very good with customers. Minus 1star only because the prices are a little high. Worth it, but still a little high.
Nice, large portions. It seems to me the ice cream didnt have a lot of sugar as it used to. This was very helpful to those of us that need less sugar in our diet.🤗
Do not order cake online. They just want to steal your money. So I ordered pearl and petal cake and what I got is some trashy cake. Look disgusting. I wish I can put the photo of their masterpiece here.
Took a while to get my ice cream but considering there was only ONE miracle worker inside it was... acceptable... I guess
Experience was good because the staff was very friendly and answered all my questions about birthday cakes. It is too sad that this plaza is not looking good anymore
Excellent Ice Cream and Cakes!
Its a typical Baskin-Robbins. The staff could be friendlier. They seem like they really dont want to be at work.
Very good
Ice xewM always good, but prices way too high.
The guy that made our shakes had the best personality! Wish I got his name ... Super service with a smile and delicious shakes!
Excellent Service! And a yummy beautifully decorated ice cream cake for my granddaughter Lauryn...
Everytime I go to baskin- Robbin I always have to verify they have 31 flavors. Yup, they did!! So many choices to choose from, I picked baseball nut, basically vanilla ice cream with raspberry swirl and cashews. My bf picked bubble gum with chocolate. Both served in a cup.
The baby loves the cotton candy sherbet
They were patient with me and my sister while we tested a bunch of flavors, awesome customer service my 6 year old sister changed her mind and the lady was understanding and never rude.
Pretty good for a quick ice cream and reasonable prices.
Good service
Best place for a scoop of ice cream. Great prices especially on Tuesdays.
They dont do dollar scoop Tuesday?! Is that even a thing anymore? If not, they need to bring it back. Reeces peanut butter cup mixed with jamoca in a shake is heaven if you like reeces and coffee😉
Baskin Robbins is the best icecream in this neck of the woods....
Wonderful ice cream and nice staff.
Always great service and the best ice cream
The Reckless Rainbow Sherbet Should Be illegal!!
Very helpful and friendly staff.
Very nice employees
Mmm tastes like childhood
Very clean and fully staffed
Great customer service
Good ice cream
They need more favors but, the ice cream is worth it.
Loves sundaes
Great ice cream
Good
Bunny