I have been a customer of Grease Monkey for years. While they have gone through a few ownership changes over the years, they are consistently excellent. This service visit, November 2021, was also outstanding.My car was attended to with any long wait. A full explanation of the condition of my vehicle maintenance, without any undue sales pressure, was very appreciated. Bobby treated me like a valued customer and was extremely professional.My bill for the visit was in line with my expectation.This is a company worth my full support.Just to be clear, I do not have any previous personal or business relationship with any employee of the company. This is a true personal review of how I was treated as a recent customer.Bob WhitfieldBrentwood
This was the first time I had came here and I was really impressed! My change oil light came on and I was going out of town that weekend my regular place I take my car to couldn’t due it till Monday so I called Grease Monkey and I was able to get an appointment that day! I also had them change my wiper blades and thank goodness I did because that Sunday coming home I was driving through the worst rainstorm and all I could think of was thank God for Grease Monkey’s! Also I loved that they vacuumed out my car and cleaned my windows!!
These guys were recommended to me by five of my friends. I can tell you after going there. My friends were not wrong. This place has good energy. They will take care of you and your vehicle. If you are looking for quality, reliable service, that is worth your money. Go here. I needed my brakes and rotors replaced. I had called around to a few different shops before I was recommended Grease Monkey. Every one of those shops tried to overcharge me and they only offered to do just the brakes. Grease Monkey doesnt play around, they do brakes AND rotors for the same price as the other guys. They also did a full inspection and topped off my fluids before turning my vehicle back over to me! I am so happy I took my car here. I will be bringing my vehicles to Grease Monkey for as long as I live and as long they are open for business. Theyve earned my business forever. Bobby IS the MAN!!!
Very professional. Appreciate the service I received. Will be coming back 10/10 would recommend
I ABSOLUTELY LOVE bringing my vehicle to this shop! The staff are very professional, honest, polite and knowledgeable. I trust them with my 2018 Jeep Latitude. Also, black ownership and excellence in REAL TIME, with the owner being hands-on. Handling that business with CARE, INDEED. I HIGHLY RECOMMENDED THIS SHOP FOR YOUR MAINTENANCE NEEDS.!
I give Grease Monkey 5 stars, treated well, good service and answered questions very well showed me what was goin with my car before he got started with the work, very satisfied
I appreciate their fast and honest service. I will be making an appointment to fix my headlight switch. I was going to have the bulbs fixed and They checked it and didn’t charge me for the bulbs because it was found out not to be problem.
Very happy with the service. No time wasted there.
The owner was by far one of the nicest humans I’ve met. Very professional. Will definitely be coming back.
I needed an oil change quickly because I have little to no time to do it because of my work. Grease Monkey was fast and professional. Great work guys!
Very informative and pleasant smiles from staff👍😊
Very professional and quick turn around time.
I was looking for a good place to get a quick oil change and came upon this gem! I ended up getting my tires rotated and air filters changed as well. I want to thank the owner for putting up me and STILL giving me the absolute best service. 💗
I had a great experience with this shop. The owner Bobby was very kind and professional and I highly recommend their services!
Each time Ive visited this shop Ive received outstanding customer service. Not only do the explain the service they provided, they give you a print out of your upcoming services. Even though Ive moved from the area Ill continue to have my car serviced by them. Great job guys - thank you!!!
Very friendly staff and the service was really quick! I will definitely be going back!
They were professional, explained every service they were about to provide as well as the charges and offered advice on what needs to be done in the future. Good folks.
This place is by far the best place I have taken my car to. Everyone was friendly and professional, they were able to get my car in very quickly. They even vacuumed my car!! I had no idea they do this, this was my first time going there and I will definitely be going back. There are complimentary drinks as well which is a plus!
The staff was great. Prompt and efficient. Bobby is professional friendly and well mannered. Definitely will be using them for future repairs.
This was a great experience.... the owner Bobby was very nice and professional and made me feel like a big brother or uncle was working on my car! They even washed my windows after the service. It’s hard to trust that some car places will be honest or do I good job but I have no doubts with this place.
Great and fast service super informative
Excellent service. They go above and beyond. Hasn’t experienced customer service like this in a while.
Great price but the crew is kind but extremely unconventional and hood like. They played inappropriate music but did everything offered me water while I waited on a hot day.
Oh MAN where should I start??? Let me just say the owner Bobby was amazing 🤩. When I called he answered with so much professionalism you could tell he had a smile as he spoke on the phone. He definitely made me feel like I was in good hands from the moment he answered the phone. We spoke about my breaks and we I set an appointment. When I arrived at my appointment he greater me with such a big smile 😁 (you don’t see that all the time anymore). I asked if I could use his bathroom. He pointed me in the direction of the bathroom and BOY WAS IT CLEAN 🤗🥰🤗. It smelled good and everything I mean the entire facility was nice clean and super presentable. Of course it was a warm day and he offered us some nice drinks from the cooler. I felt right at home I mean he had vitamin water, Gatorade, and all that. (Coffee too lol) I mean all I ever seen at a car shop was a .25cent bubble gum/candy machine and maybe some water from the water fountain. Ijs. Let’s not forget to mention how well of a job they did replacing my break pads and rotors on my van. I really appreciate the fact that he took the time to even show me exactly why it was so important for me to get them changed that day. Ima call him my mechanic super hero because he probably saved my life that day because them breaks was almost non existent lol smh. Anyway if I could rate this place a ten star I would. I’m taking my car needs here every time. Thank you Bobby for your quality service. Look forward to continuing business with you.
Fast service. Oil change done within 20 minutes. Very informative on what my car needs. Thanks grease monkey!
Very kind and professional people, they have great comminication with their clients!
They were very professional and polite and it didn’t take a long time for the service
Very professional and aware of your needs. The management and employees were very friendly. They got me in and out in no time, manager Bobby broke down everything. I will be back
Great First time experience.Mr. Bobby Barnes treated my and everyone entered his business very respectfully, mannerably and attentive to their needs.I Highly Recommend Grease Monkey, at Mr. Barnes shop. A First Shop.
Came in for an oil change they were fast and very helpful. Waiting room was comfortable and I was in and out in about 15mins. Thank you for your services team.
Service was outstanding! I could not get the main guy’s name, but he was very professional since the minute I entered the shop until I left. Also, he was disinfecting as soon as someone would leave the building. Great service overall!
Great staff and very helpful. Ill recommend this place
Good service technicians. Honest owner. Great environment. They are very clear and transparent. Much love and Respect SFC 415
I highly recommend this shop they will take care of you very professional & and all about making sure the customer’s vehicle is taken care of and you the customer is satisfied. Definitely bring your car here and I will be coming back here guaranteed.
Very good cervice kind and fast. For all. And conbinient
Excellent customer service and didn’t have to wait long. I will definitely come back here for any services that I need for my car.
They were friendly and quick. And they did a really good job.
Had a great experience at this place. The staff was very professional and I will be bring my car back. They got a new costumer out of me.
Very Timely and professional, they even vacuumed the car once they were finished with there services
Awesome shop,quality people and they stand behind their work.Will definitely will be back for my next service.
Awesome experience as it was my first time there. I will for sure keep this place as my go to for oil change and other services ❤️
Quick fast and easy in and out help me a lot I had no ideas what was wrong with my car but they found it in no time with little to no cost
Loved that they vacuum the vehicle when they change the oil! Great service!
The employees are courtesy, and do their job efficiently, and quickly.
Great 👍Service from the time ⏲️Im pull up in the packing lot...Out wit in 15 minutes..
Very reasonably pricedSuper friendly very informativeHighly recommend
I’m use to waiting for a 1. But once you get in. You won’t regret it. They are the best. Never once had any issue with them. Very professional at what they do.
That one honest maintenance garage You find after years of looking, that’s Grease Monkey. They have repeatedly gone above and way beyond what you might expect from even a good garage. As long as I live in this area, and as long as Grease Monkey is in business, I will take my vehicles there with the confidence and peace of mind knowing my vehicle is being pampered. It’s also the only place in town with fair prices. What more could you ask for? Just take it there! I promise, you will be happy that you did.
I was off early on a Monday so I figured I would try my luck at seeing if I could get my brakes checked because they had been showing signs of wear. I arrived at 330 p.m.they accepted me and put my car on the rack right away. Bobby was more than hospitable, he offered me a cold beverage and everything. Within an hour my front brakes were done and I was on my way. I only thought they would have etime to check them couldnt believe they were able to check and fix them in one shot. Super professional! Bobby was great and made me feel welcome, even gave me a mask since I forgot mine in the car. Thanks again I will be back!!
They made a mess when filling the coolant. They left greesy fingerprint on the hood.The tire pressure sensor came on after thier service
Very professional and I appreciated them explaining everything to me! I’ll be back 😊
Very good, fast and very reliable response
I had a good experience, the owner was polite alone with the employees they was fast and did a good job and the owner also let me know what else I need done and when they should be done. You don’t get that from other place unless your actually going to a dealership to get maintenance done.
Had a wonderful experience. Going on a last minute road trip, needed an oil change ASAP, everyone was booked, called Grease Monkey, told me to come right in. They greeted me, explained everything, performed the tasks. It was warm, they offered me a cold soda, cleaned my windows. I will definitely be a regular!
I’m use to waiting at least a hour or more for a oil change. So I brought a couple of cookies with me in case I get hungry. Before I can finish them the oil change was done. IN AND OUT I love it!!I’ll be back
They did a great job on a radiator leak.
Quick service, nice crew
Really nice place not just in Antioch!!!In my opinion best place ever, just change the oil the other day and service great, appointment available, super fast and clean, so friendly!!Definitely my favorite place I recommended!
Fast and really profecional crew!
This is my go to place when my car needs a service. They are quick, professional, and they make taking care of my car hassle free.
Great, quick professional service. I was in and out in 30 minutes
Yes I will be going back highly recommend anyone to go nice not a long wait & BoB is great
Do not go here and not want Walmart prices. The staff were great.
Not at all the best experience. Long wait and they left a greasy hand print on my door.
First time taking my truck here for an oil/rear differential fluid change.. Very professional guys here and asked all the right questions, gave advise and werent pushy at all.. Great pricing for an oil change as I have a 4x4 truck high miles. They offer other services as well from what I saw. Ill be sure to come back.
They were professional, made sure I knew what was going on with every move they made. Definitely recommend to anyone needed to get their car checked up on.
Grease Monkey always gives you the best customer service. Cant go wrong if you made an appointment. Keep up the good work, guys!
This place is great! They always come through!
These Guys are the Best! They take care of you, Im glad this place is near my house!
So Attentive,good Communication, and Service, the owner very kind👍🏼😃
Great, fast service at a reasonable price! I will return. Thanks Grease Monkey!!!
Staff very nice and professional
I was able to get a good deal on my rotors and brakes. They were very friendly and patient with the questions I asked.
Very good custo service.. got me some coffee
Service was good and fast.
Been to Grease monkeys three times but the third time there was a little mistake overcharged me but cashier notice his mistake and fixed it great customer service very nice from the time I got there until the time I left I will be back thanks Grease monkeys
I’ve always been to grease monkey to get my cars oil change, for many years, I feel like since they changed ownership they are slacking a little. They don’t give the complimentary vacuum and don’t do the top off any more.
Great service, professional staff, one of the best oil change experiences. I visited this location previously when Carlos was managing, and thought “Shady Shady Shady” but just gave them another chance and discovered the management is not the same. Anthony was professional and fair. He showed me my air filter, and even though it was changed at my last service, he did not recommend replacement. He simply told me how often Land Rover recommends changing it, told me it looked pretty good but didn’t know when I did it last, and asked me what I wanted to do. No pressure, what a relief! Plus, they actually had my filter, which almost never happens! I don’t like having to leave my car with the dealer, it’s such a hassle! I was in and out in under twenty minutes, I can’t believe it! I recommend this place, especially if you had a different experience before, because now these guys rock! Thank you Anthony!
These guys are fast, friendly, and clean. Went for a basic oil change; they had me wait in my vehicle while they took care of the rest. Less than 15 minutes to get everything done & they wiped down everything they touched under the hood.
They have had alot of management issues the last few years. They do the oil change fast but it is not unlikely your cap or plug may be missing after service.Just check before you leave and you should be fine
Had a good experience my vehicle isn’t completely fixed yet but I like that they are trying and not giving you the run around.
Wonderful service! All the employees are nice and hard working. I got a transmission flush and my car is running so much better now. The owner has so many services, he can do almost anything. Prices or extremely reasonable for what you receive. I didn’t get an oil change but I heard they will vacuum the carpet for free with that service which I thought was unique and very kind of them. I have nothing but positives. They do get busy fast so get there fast and be one of the firsts. It seems like a small staff but they are mighty. When I went I noticed that the owner was in a wheelchair do to a sudden incident and he was still working his hardest with his crew. I applaud them and their service!
Very Courteous StaffThey will let you know if there are some potential problems with your CarIf you decide NOT to have it done,No big deal....They Even replaced my brake lights for free because staff checked everything, before returning the car to the owner.Then the manager come out for the Final inspection.He found out that the Left Brake light was not working, Had the Staff replace the LightFor Free because they guarantee that whatever needs inspecting will be inspected..So Happy with this PlaceDefinitely do all my Oil change here from now on...
This is one of the best oil changing spots not really knowing about cars I left more knowledgeable in how to take better care of my car. Anthony the new assistant manager made me feel great he is an awesome leader and great with customers!! I hope to see him in that manager seat when I come back next oil change!!
This is the only place I visit to complete my service for my 2017 Dodge Journey. The prices are great and the service is always a 10. They have always been professional and thorough with all of their work. I would recommend then to anyone who is looking for great service and friendly staff.
Today I went to the Grease monkey to get an oil change and I experienced the most wonderful customer service from the manager Anthony for my car. Sometimes by being a woman it is hard and we get taken advantage of at car dealerships or a car shops. However, Anthony showed great leadership and good customer service. I will come back and also refer people to Grease monkey off Sommersville and Auto Center and Antioch. Thank you, Anthony ❤️
I dont write reviews very much but this place gave me such great service! Greatly appreciate the time Felipe took to educate me about my vehicle instead of giving me a jist and hope for the best that I understood what they said, like most places do. Thanks again for the great service guys!
Friendly & quick🙂
This place was just bought out a few months ago by a horrible person. He is disrespectful rude and no good customer service comes out of him. I was here before the shop opened. He told me it would take 45 minutes to check my car I called an he later and they hadn’t even looked at it yet. And then when I went to ask why HE HUNG UP ON ME!!!! I miss the old owner they were amazing!!! This place gets negative starts negative reviews.
Best prices, good quality work, great customer service and there was twice when I was ready to pay for something I thought was wrong with my car and they were honest and let me know it wasnt an issue when they definitely could have ripped me off. Its the only shop I take my car to.
I am so impressed with the customer service I received at Grease monkey. I can in frustrated and overwhelmed. I left feeling calm, and satisfied!Not only did he get it done with my budget constraints but my car came out cleaner then when I first bought it.I highly recommend Grease Monkey for your oil change! He also supports his local community. It is a great place for a women. He is honest and treated me with care and respect. It is a breath of fresh air from many other places I have gone. Thanks so much for this great experience!
Service was quick and cordial. However, I was struck by the curious advice to bring my car back for an oil change after 3,000 miles, even though I had the Mobil 1 service. Mobil 1 advises that its good for 15,000 miles between oil changes.
Great work and great service
Nice timing service great customer service an honest workers
Best auto repair shop Ive ever been to. They are fast, efficient, and professional. The staffs are super nice and patient, Carlos, the manager explains all the conditions of my car every time I go. The check they do for your car is totally free, and they will make recommendations, very helpful! They put a sticker on the top left side of your windshield reminding when the next oil change suppose to be. Strongly recommend this place to all the ladies, since most of us dont know much about cars, and the staff here in Grease Monkey is always patient and honest about what service your car need!
Youre so perfect so friendly so honest and they are helpful
Fast service, friendly and honest employees, I highly recommend this place! I used to go to the Toyota dealership across the street, but I wont anymore. I told Jordan, the manager at Grease Monkey, that I was due for my 60k mileage maintenance and was going to go to Toyota for that initially. I couldnt afford what Toyota had quoted me for the maintenance so I decided on just an oil change and began looking elsewhere. After telling him all of this, he gave me a print out of what my car actually needed and exposed the fact that Toyota was trying to upsell me services for my car that I didnt need until 100k miles! So yes, Im very pleased! Great experience and good vibes during my first visit for sure! Ty so much :)
All of the staff were respectful and kind. I went for an oil change and they got my car in and out quickly. They did a great job, I’ll continue to go to them for my oil changes.
My favorite place for oil changes. Very proffesional and informative staff. Comfortable seating while you wait. Inside or outside. Clean restroom. Small mini fridge with soft drinks and snacks on table. They even vacuum your car and wipe down the glass. This place is the best!
They permit the customers to remain inside there vehicles while the work is completed!