Customer service is awesome. I had purchased some parts the day before, but had to return them, because they were not the correct ones. When we went in to exchange them, Brianna and Kevin were very helpful in finding the correct ones. The two of them worked together searching for about 20 minutes, even with the phones ringing non-stop, they were able to juggle the phone calls and help us the whole while being very calm and friendly. They were persistent and didnt give up. Even better, yet they were able to find the correct parts, which they had in stock. These two employees were professional, and easy to talk to. We will definitly be be coming back to the Antioch location in the future.
Time for a new battery, great price and warranty.
The people at the counter are fast, knowlegeable and efficient. Different than big chain store they have everything. Dont be discourage by the look from the outside.
Best parts store in ccc
Ive been going here for 20 plus years Most of time always dealt with Tammy Which is awesome worker A notes or stuff for parts Ishes a Ford person so who dont like a Ford person. Thanks Tammy for all your help
Better than best. Hard to beat the service you get from monument
Great place. Extremely kind and knowledgeable staff. 5 stars easily 😀
Loved the staff, very helpful and friendly!! Angela and Angeles they were very patient with me understanding as well. The prices were reasonable and the parts were in stock so no extra waiting. Thanks for your wonderful service and advice.
Very good
Very helpful, always. If not they will try to advise you, with what options you have.
The only place you can go where people actually know what they are doing and most woman thats awesome.
Just want thank you . You guys helped me out in a big way today. I was stranded in the Kaiser parking lot with a bad fuel filter. You had everything I needed to change it out and set my wife up with a plug for the sending unit . Thank you thank you I got home👍👍👍👍👍
Very helpful and knowledgeable. Would recommend to anyone in need of auto parts
They don’t even keep any information for warranty exchanges. You have to keep all records for years.
Great staff. Very helpful. A few speak Spanish and English. Fantastic group of people. Definitely recommend this store.
Had a battery/electrical issue. Steve took time and gave me the most in depth description of all the possibilities. I know something about cars but he gave me info obviously from vast experience. Ill drive here everytime from now on = Steve is the man!
Always great friendly service. Ive been shopping here for 40 yrs now. Never one complaint in the last 40 yrs.
All ways have what I need great customer service
I have been a customer of this store for over twenty years. Over that time I have seen a number of different employees come and go. I do not know where the owner finds the people that he does, but they are always the most knowledgeable and friendly people around. The folks that work at monument tend to stay around too (that may say more than my two cents).I can go anywhere for my parts, even the internet these days, but I choose to go to Monument because of the people behind the counter.
They sold me a great starter for $110 where the repair shop wanted to charge me $275 for the same thing.It works excellent!!!
Monument is the best. they have a great selection and if they dont have it they can get it to you same day most cases. The people that work there are friendly very knowledgeable and will help you figure out problems.
The staff is knowledgeable and they are able to get parts the next day even though they were not in stock.
Monument Auto parts I have great service and always have the parts that I need
Great place to buy parts for if you cant get them they will find them very quick
Very helpful and knowledgeable. Had our car battery when Costco didnt. Better prices and less waiting than AutoZone, And there are a few stores in the area from which they can pull your part and have it ready at this store for you in a day or two if by chance its not in stock..
I ordered some parts and the part came in that afternoon. Knowledgeable and helpful people behind the counter.Its always been my first stop for auto parts for 3 decades.
Great service good parts here
Love this place they always get my parts right
Great store great customer service
Experienced and Very helpful
Great knowledge and excellent placement help
Very helpful people there
Great service by ms tammy
Been going here for over 30 years always have the part I need on the shelf or can be there in a couple days by order.
Only place ill go
Excellent place for parts fast no there business
I work there :) I like it so far
Better than any other retailer
I don’t know why anyone shops for auto parts anywhere else. Had to do the rear brakes today. After being ignored at Autozone for 5 minute i finally was told $150 and they had to order the shoes. Monument had the parts in stock for $103.
Excellent
Excellent for quality parts and correct ones
Great coustemer service
A nice car wash.
Lively staff, helpful too
Employees always helpful.
Very knowledgeable staff
Good customer service
Fair prices
Great service
Knowledgeable staff
Knowledgeable staff
Yes
👍👍
Excellent, best place for OEM parts.
This is a very good reactionary auto parts, it would be excellent if your warranty policy was more conpetitive.
Monumental car Parts is a place that has everything and for all kinds of cars I have not known another place with as much experience as the place has parts for old cars and there they sell everything I recommend