Ive purchased two cars here. 1st Time is a great place to buy a car from, whether its your first time or not! Very nice cars and really reasonably priced. Cars are super clean and in great shape. The guys are friendly and professional too. They work hard to find good finance rates, and theyre low pressure. DEFINITELY recommend! Wouldnt buy from anyone else!
I have been looking for a car for some time now. I called to see if the car I wanted was there and thankfully it was. I didn’t need an appointment which is so nice these days. I was in and out in probably 2 hours. The process was not long at all and Ryan was a super cool guy. He really worked with us and got us in to a car that I love on a great deal. Extremely happy with the service from beginning to end. Would highly recommend 1st time auto to anyone looking for a good car for a great deal.
Ryan helped me out and was so so helpful! I love my new vehicle and I couldnt recommend 1st Time Auto Sales enough. They worked with my budget as much as possible and I got a wonderful car with zero hassle. Thank you so much!
We have purchased many cars from Ryan over the years. Most have them been for our 3 daughters as they started there driving careers and a few for my wife and myself. We have never been disappointed.I don’t usually write reviews good or bad, but I have to post this.Our youngest bought a Mitsubishi outlander as she was moving to Denver for a new Job. As we traveled out there we had transmission issues. The problem would not occur until we were at higher speeds and RPM’s on the highways. The issue would never have been discovered with normal city driving. We got the car back to 1st Time. Ryan and his team immediately fixed the issues at no charge. I am happy to say after some testing around Mpls, we arrived in Denver yesterday and the Outlander did not have any problems.If your buying your first used car or like use prefer to buys used cars for you second. This is the place to go. Build a relationship with them. You will not be disappointed.
-Please like my review if helpful-Matt and Ryan are 5*. They sell quality vehicles that will run a long time. They spend a lot of time making sure their cars are clean and me mechanically sound.They have a good selection of 5-10,000 dollar vehicles. They have great financing options and are very upfront with pricing. Im confident if you buy a vehicle from 1st time auto you will buy your 2nd and 3rd vehicles for your children there . #Wheeltalk
Great vehicles at great prices and Im working on my 2nd vehicle. Ryan is a great salesman and upfront with everything.
Great experience! Friendly staff and amazing car at a stellar price! Thanks first time auto!
I bought my first car today. It wasn’t a long process at all like most dealers. It took 45 minutes. The guy was super nice and tought me a lot. Definitely recommend if you’re looking for a car !
We got all of our cars from first time auto, weve been in Minnesota for nine years. Ryan is great. They know their stuff, and have quality vehicles. Thanks again Ryan!!!!
Officially a return customer! Truly a welcoming and relaxed environment. Only downside is now that we have 2 vehicles, we probably won’t be seeing them for a while :p
This place was nothing short of amazing if I could give them 10 stars I would!! Ryan is more than amazing and he helped me beyond what he needed to. He actually takes customer service to a whole new level which is crazy since I work in customer service, you really dont find amazing service like what he presented me with. I was able to come look, test drive and purchase a car today. He was always upfront and forth coming about everything. I will be back and refer as many people as I can to this place!!!!
Ryan is a terrific employee! He helped me find the perfect car under 100k miles within my price range!
Purchased a 2009 Dodge Journey 2 months ago for $8K. Was told their mechanic looked over Everything in the car. First week: Issue with brakes immediately- brakes didnt work, was a one time thing- but very scary. Horn didnt work- replaced the fuse by ourselves. But then in month 2: driving on a 45 mph road, and differential went out. Had personal mechanic look it over quickly; they thought differential and transfer case. Called dealership was told theyd help with cost- maybe $300 or something- but their mechanic is out of town for 2 weeks. Called back and was told 1st time auto would help with labor we would have to get the parts. Personal mechanic lifts car and diagnoses with absolutely need differential and transfer case- call first time auto and now Ryan says to get a loan for the repairs and wait until a local mechanic school can fix for cheap. Reminded Ryan of the help he offered previously as this is going to cost $2500 or more- and he say he never said any of those things- he never said he would help financially nor did he say he would help with labor- their mechanic only fixes cars to sell- not repair cars theyve already sold. Gave me the name of a shop they send people to and told me theres nothing else Im willing to do but give you information and tell you that sucks. He said up and down if anything happens to the car we will help you out- before we bought, something happened, he said he would help financially, and later said with labor- now we need his help with only 2 months of owning the car- and he says out of luck- sucks for you.**Took us for our money and tried to get his shop paid for the work too!** Wish he was honest with us- do not trust this dealership- sold us a money pit!!!
Hands down the best place to get a vehicle! Ryan is nothing short of amazing. He will make sure all of your questions are answered honestly and timely to make sure you are getting the perfect vehicle for you. We have bought 2 cars from him now and it was the best decision we have made. We will definitely go back in the future!!
This place is awesome, Ryan was very helpful and honest and I recommend anybody looking for a vehicle give this place a try first.
I have had very bad luck with vehicles in the last 4 years, buying 3 different lemons. I wanted to wait a few months before reviewing 1st time auto sales to make sure this new Pilot was golden. I loved how easy Ryan made it for me, as this is my first vehicle that I have done 100% by myself without a cosigner. We test drove the Pilot, he was able to get a loan from a specific place that I have a repor at, he let my mechanic look it over and I purchased the Pilot within 2 days. I was determined to get a nice vehicle that would last me a few years and Ryan made that happen. Thank you so much and I will definitely be back in the future, just hopefully not soon. :)
Ive purchased two cars from here now, losing the first in an accident. As far as I can tell, 1st time auto sales sells quality cars built to last. Very helpful sales men and staff and the prices are very fair for the time they take to personally fixing up any of the vehicles they acquire.
Friendly and casual place willing do help you with all your financial situations.
Just bought my 3rd car from them. Matt and Ryan are always super easy to deal with and make sure there cars are in in great condition before they sell them. I strongly recommend seeing them if you need a good inexpensive vehicle.
Great place to buy a used car. Ryan is very honest and knowledgeable about the cars he sells. If you are in the market for a reliable used car for a reasonable place try these guys first. I have now purchased 3 cars from them and it was the most painless experience ever. They know exactly what they are selling and do their best to make sure everything is in working order when it goes out the door. They are willing to stand behind what they sell, which speaks volumes for a used car dealer. When doing my research I looked at all the positive reviews they had and knew it was a good place.
If you are looking for a used car make sure you take a look at 1st time auto. They helped find a great truck for me. Ryan is amazing he got me in to a payment that will fit my budget and help give me some tips to fix some things financially to better my credit score A+ service
I was immediately approached at the door and made to seem unwelcome as if I didn’t have reason to enter the establishment. All in all will not return to such a disrespectful environment.
We purchased a vehicle from Ryan in Oct. of 2014. Its been a great vehicle but we had some issues with the warranty. Ryan was more than willing and able to work with the warranty company and us in resolving the issues and getting our vehicle fixed!! It was great working with Ryan. He bent over backwards to help us and get everything taken care of. We would highly recommend 1st Time Auto for their attention to detail, customer service and fair and honest attitude towards their business. Thanks again, Ryan!!
This was my first time purchasing a vehicle. When I went in for a test drive, Ryan didn’t pressure and I felt very comfortable! I purchased the vehicle I test drove and Ryan made the process easy and pretty much stress free! I will definitely come back if I have to buy a vehicle in the future.
Very friendly, Ryan was great! I came in with no credit needing a car to get to work. I was pretty desperate seeing that the car my mom gave to me that used to be hers had a bunch of issues and leaking issues. I didnt have the time to get everything working again so I could get to work (that day). I did my research on 1st time Auto and I felt like it was definitely a no bullshit kind of place. I came in right when they opened, test drove some cars. I decided on a very reliable Honda Accord. I was approved and was able to drive myself to work that day! I couldnt be any happier! It rides very smooth. Has absolutely no issues and good miles. Would recommend to anyone and will definitely come again :)
Excellent staff and vehicles! Ryan is awesome! I trust these guys.
I just bought my second car from fist time Auto. I love my car and Ryan went out of his way to make sure I got the car I wanted. Everyone in my family has gotten a car from them and My son and I have gotten our second one from them as well. Both my cars ran great. I have recommended everyone I know to check them out. Its really hard to find a car dealer that really cares and does great business! Job well done guys!
If you are looking for a used car make sure you take a look at 1st time auto. They helped find a great car for me. They made sure i was very comfortable with my purchase and made it extremely pain free. I will be coming back to them in the future if i need another vehicle.
My wife and I bought our Ford Edge through them. Been an excellent vehicle. I can say that if you are looking for a place to actually work with you, this is the place to go. They helped me get financed and no pressure sales! Very friendly and super easy to work with! Will be buying from again in the near future!
This place is amazing!!! Beautiful vehicle!!! A GMC Yukon. I looked all over and wish I would have looked here first. In fact I am going back to purchase another one early next year for my daughter. They answered my questions even after the deal was completed. Outstanding customer service!!! Thank you guys😀Ryan you are awesome!!! I dented the rear right panel by accident :(
My wife and I had a Wonderful purchase experience, we found a nice clean van for our family. They were very friendly and helpful. They were patient and willing to answer all of our questions. Highly recommend this dealership for all of your vehicle needs! I promise you will not be disappointed.
I had a great experience! Perfect customer service. Which is hard to find, especially in the auto industry... Ryan made it a easy and smooth process. Will definitely come back for our next vehicle!
This is my second time getting a car here! Ryan made the process SUPER easy and I was in and out in under 2 hours! And my down payment was less than I what I had. Would give 10 stars but thats not an option. Thanks Ryan!
Ryan was super helpful ! Helped me find a great used car for a great price. I would recommend coming here first before any other shop!
This place is the best place to buy a used car! My brother Jeff and I have bought 3 cars from here all super clean well maintained with decent milage! Look no place else!!! Ryan is super friendly with a smile on his face at all times! My brother also was there first sale!
1st Time Auto Sales has a great staff, very friendly and super helpful! I just bought my first car here and they helped me through it all. Did not pressure me to buy it right away, which is usually not the case at dealerships. The cars are all super clean and safety checked. I could not have asked for a better place to buy my car. Thanks!
My car wasnt working properly like it was supposed and Ryan and his mechanic went out of their way and did everything they could to get it running perfectly again Im more then happy with their professionalism and my car
I bought a car from first time auto sales a little over a year ago, I had poor credit and with some money down, I had no problem getting into a vehicle! Just the other day, i went back to trade into something newer! I left with a 2012 accent! Im in love with this car, havent had any issues so far! Ryan went above and beyond to make sure I could leave there with the car I really wanted! Very nice and professional! I recommend going there!
We went in on a Saturday morning to look at a vehicle we had saw online - when we pulled up - it had just sold! I was disappointed because we had been looking for a while and it fit into what we were looking for and the budget we had in mind. We looked at a few others on the lot, but we didnt find anything that interested us. We were about to leave when Matt showed us a Ford Expedition. At that point we hadnt considered that particular vehicle - after listening to the work recently completed on it - we sat down with Ryan to discuss financing. Our daughter started fussing, but it didnt phase him, he started playing with her and was persistent with the loan company (they were taking a while)! We have told everyone about our amazing experience with them and will be returning when we need to look at other vehicles. So far, the truck has been running perfectly. Awesome customer service and great value
I bought a 2011 Kia Sorento yesterday and I absolutely love it. I applied online to see if I was able to be pre-qualified and received a call from Ryan a few hours later. I explained to him about my situation with my credit, and what I was looking for and out of 7 other dealerships I talked to he was the only one who went above and beyond and showed he wasnt just trying to sell me just anything but what he had that would best fit my needs and be the best deal for me. He also gave me recommendations to help increase my credit down the road. He was extremely friendly, knowledgable, personable and fast. I got to the dealership at 5pm and after test driving the SUV he had The paperwork already ready and I was driving off the lot by 6pm. The vehicle I bought is in GREAT condition and I am a very satisfied customer!! If I could give this place and Ryan 10 stars I would !! Thank you very much !!!!!!
I had a very positive experience with buying a vehicle through them. it made buying a car a fun experience for once. they are very professional and friendly. I will definitely go back and recommend them to anyone.
Made getting a car really easy when I have very bad credit. Very friendly and attentive. Id definitely recommend to anyone I know!
Ryan is AWESOME! He turned my Christmas wish into a reality. If youre looking to buy a used car, check this place out 1st.
2 cars in 2 years, neither of which I thought I had any shot of getting approved for. After Ryan fought for us and got our first loan accepted we knew wed be back. A year later and a quick phone call, Ryan remembered exactly who I was and was ready to get me into something new. A few hours later I walk out with a new 2014 Cruze. Ryan did it all and not once was i feeling pressured or unsure about anything the whole time I knew I was In good hands. Seriously best buying experience ever, and if youre like me and have bad credit and always losing in the car buying situations then come here. They listen and understand life is moving all around us and everyones situation is different and they work for that. Great people and a great place. Guess where im going for my next car. Here.
My Mom got a truck from here. Beautiful car, great service. Ryan, is awesome.
I received the best service Ive ever gotten from a car dealership!! These guys are a class act, and very easy to work with. I would highly recommend them for your next car purchase!
Ryan sold me a 2013 chevy sonic not even a month goes by alternator went out, air went out. They recharged it n said if it happens again WE not me Will do everything to get up and air flowing. I shouldnt have had to pay anything for either of them things it just happened after a month. Bottom line hes a LIAR. Doesnt do nothing he says. U have to bug him for referral $$$ be smart do some looking. He says he cant do no work at garage bc he dont have a license to work on cars in the garage but obviously they do they just dont know what theyre doing.BE SMART, WE will be picketing as soon as it warms up.
Ryan at 1st time auto sales was the only person who actually wanted to help. A lot of places say no credit bad credit well I started with no credit each and every place said sorry we cant help come back with some credit not Ryan he called and wanted to help even when I hung up on him he called back and very calmly said I think there has been a misunderstanding I can, will and want to help you out thanks Ryan you are the man !
This place was incredible! Ryan works for you and makes magic! The place looks small, but the vehicles and customer service gives this place a 10! Were not going anywhere else!
As a 19 year old car shopping wasnt really that easy for me but thanks to Ryan who took his time to help and guide me in getting the right car if your looking for a great locally own dealership that cares more about the customers than ypur money 1st time auto sales is the place..
By far the best dealership, ive ever been too, and ive been to a few, Ryan and Matt were very helpful, polite, and they didnt pressure to buy, I give them 12 stars out of 10, and will definetly be back
The cars are all well kept, decent prices and the staff is great.
Do not Buy from this place. A friend of mine just bought a car and also test drove it. Dealer said everything was fine ACCORDING to their Mechanic and it was my friends first car purchase too. After the purchase, the CLUTCH burnt out in 2 days and was sent to an autoshop for a diagnostic check. Status came back saying that the problem was with the Clutch and the Alignment was very BAD. He was lucky to made it back to school Alive with the car in that kind of Condition, again the car was Tested to be FINE according to their Mechanic. My friend tried to compromise with this dealer but they were Declining and blamed it on him that it was his own fault and had CLEARLY stated that he had the option to not buy the vehicle. This dealer is not a Trustworthy place and they will do whatever they want to get you to buy their Cars.
Great sales staff!! I felt like they were genuinely interested in what I was looking for.
What can I say other than I am very impressed and pleased with my experience I dealt with Ryan and it couldnt have gone any better knowing I have had credit issues he was still able to get me driving a very nice and affordable suburban a+++++++ to you Ryan I thank you very much and so does my family.
I had the best service here! Love my car! Thank you Ryan!
Great place to buy a car this was our 4th vehicle from them and will definitely buy our 5th there customer service is awesome always so helpful strongly recommend
Ryan is awesome ! Best customer service from a car dealership i have ever dealt with after many car buying experiences !
Extremely helpful and trustworthy. I bought a car here a handful of years ago and came back for my next.
This is my second car purchase from these guys and I am very satisfied for the most part, I would say make sure that you do a thorough inspection of your vehicle (as with any lot I guess). However they did hep me out twice when I was in a tight spot which I am grateful for but the first car I bought had a vehicle inspection report with it and ran fine. The current however did not and everyday I drove the exhaust got louder and louder until 2 weeks in the pipe disconnected from the cadillac converter because it was rusted out which freaked my wife out because she was driving at the time also there was a hole in one of the muffler pipes and most of the exhaust system was shot, $650 later and a call to the dealer I was given a hard time for asking for $200 reimbursement at which point I was offered $153 to make my first payment thats right all of this and I hadnt even made a payment yet but anyway I said I wasnt happy about that and wanted $200 to which the response was if your going to argue over $50 than my partner is just going to say no to the whole thing (because everything always shifted to the decision of his partner after he has promised you the world), so I counter with $175 since the brake pads I was promised had yet to be ordered because he forgot to tell his wife or whatever. So because he wanted me to be a happy customer he excepted the offer which for me was better than nothing seeing that the car was bought as is and they were not obligated to do so but still I got robbed with the price of brake pads being more than the additional $25 I got but as he said it was a learning experience and Im happy I got new parts put in rather than the used parts they would have gotten done for half the price as he put it. So just be on your A game thats all. Other than that the rest of the car seems to be in good shape according to the shop I went to so not bad for a $5999 vehicle other than this unfortunate situation thats why I have four instead of five stars. Sorry First Time Auto but this is an honest review of my experience this last purchase. But you guys arent all bad you did help me in a tight spot, twice and I guess you didnt have to offer any money for repairs so thanks just try not to talk in circles so much and people will feel more comfortable. I still would use you guys for my next purchase since the car quality is better than other used lots Ive went to.
My whole family has gotten cars from them I have gotten my second car from him. Ryan goes out of his way to help me get the loan I need and the vehicle I want / need I really appreciate his business and his help I would highly recommend these people!
Great sales guy, for the first time we feel at peace. Thanks Ryan!
Good
Just got a 2010 Mitsu Galant and I couldnt be happier. Ryan was knowledgable and fun. He went out on a test drive with us and answered all our questions along the way. He also mentioned that if I needed to get parts, mechanic recomendations, etc. to contact him which blows my mind. I rarely find a used car dealership as dedicated to their customers after they buy as when they are searching. I highly recomened this dealer for those who are searching for a reliable used car and caring service. Thank you First Time Auto Ill be working with you guys again.
Ryan Carroll has helped me out with my automotive needs for years!! 1st time auto sales has nothing by quality vehicles and truly stands behind there vehicles! If you’re looking to purchase a vehicle, you need to see Ryan at 1st time!
The dealer was super helpful
Bad cars lots of mechanical issues
We went to the wrong dealer
Would be a return customer
Great people
Love
Very good place
Has not