This Napa has got it goin on! A hidden gem to say the least

I live right behind this location. The main time I go to this store is if I need something to get my vehicle running enough to get to Autozone to finish the job, if I cant find a ride.The biggest downfall of this company is the warranty policy. NAPA is so outdated in the industry, the customer had better be real good at keeping and tracking receipts. You had also be able to store them in a way the ink doesnt naturally fade in a few months. Without the receipt, you arent covered by warranty.... even after 3 weeks.If its something you arent concerned about a warranty, but here. There competitions warrant seems more comprehensive to me, and your purchase in in their database immediately at point of sale, so you dont need to keep the receipt.

Great service. They asked all the right questions to make my stop a success. Pricing was resonable.

They went out of there way to help. They had the oddball fitting I needed to get my brake line done. Thanks for the help!!!

One of the largest NAPA stores in the area. This one has been here for decades. If they dont have the part they can get it fast. Usually about one business day. Enormous parking area. Parts runners too.

Excellent Customer Service! Chris helped me, gave me the part number and suggested that going on Amazon would be the place to get that particular part.

Didnt have 1/2 the parts I needed, customers service was excellent @!!!

They are well informed and have a lot of Parts in stock bs other retailers

Always amazing customer service!

As always great operation dont have it can get it. Fair pricing for quality product.

Its always a good day when you get what you need when you need it thanks NAPA

They have always given me an honest and helpful answer. I have sat at their counter a few different times and they always have patience with me. Ill see you guys a different day!

Went to OReilys.. didnt have part..Went to AutoZone . Was told that store by northtown mall had one.... Drove down there... WRONG PART .. decided to go where I knew I should have went in the first place. COTTONS NAPA ANOKA.!!! They had the part !!! Got me all hooked up!Thanks Mike for taken care of me.!!Could have cut 90 mins out of arts run if I just went to NAPPA COTTONS ANOKA in the first place!✌️😁🤞😛

Steve the counter guy is great in Osseo. They have a great person in Anoka too.

Nice to order online an pick up in store.

I like NAPA parts. They are mostly high quality.I am also a former employee. If youre looking for a fair employee, cottons Napa is not it. Be VERY CAREFUL to who and what you apply for.I still buy parts from Napa, but it will definitely NOT be a cottons napa.

The guys here arent very intelligent and have terrible customer service. Especially Tom. I would stay away. Go to the one in Osseo if you can. Those guys are fantasic.

My favorite, favorite, FAVORITE group of parts guys to work with.They are beyond good.They get the right parts the first time.Their deliver time is impeccable.They are a complete pleasure to work with and have excellent phone manners.I truly feel like I am THE only one they service, as they appear to drop everything for us.They are our #1 go-to.

Cool

Good guys. Helpful and know their stuff!

The employee was super helpful finding the right headlight bulb for my car.

Great. Nice experience! They help you and explain loads of stuff with what you need.

Always helpful and Chris knows parts off the top of his head. He is a walking parts index and I love dealing with him.

I have been coming to this Napa for years, and have never regretted being a patron of this store. They have come very competitive of their prices that last few years, and match the prices of other auto parts dealers in the area, but those others cant compare to the qualityof parts, or knowledge of employees. They always have what I need either in stock, or are able to get it in a day or two.

Very knowledgeable and friendly staff. Guaranteed lowest prices. Large inventory.

Ive been here quite a few times this last few months. I called them yesterday to order a life time warranty part we had it all takin Care of then I show up and the guy says I have to pay for it. Its lifetime warranty dude

Knowledgeable, fast and. Urtious. Always have my part and if not can get it from warehouse within hours.

My favorite parts store.

Napa is not what it used to be. I provided them with a part number from their own website and they claim to have no such part. I gave their competitor same napa pn and picked it up 2 hours later. This is the final straw of a list of issues.

Its a little more expensive than other auto parts stores but knowledgeable employees make up for some of it.

They gave me a bag for my parts especially wrapped them in a plastic bag so it wouldnt ruin the cloth bag.

They are fantastic the know there stuff great job

I always get the best service every time I need a part for me vehicle

Great place! They always have parts for my old Buick!

Good service with good people

Always have had good luck with any products I have purchased at NAPA

Always knowledgeable on parts, this is my go to place when I need to repair my car myself.

Friendly staff, fast service and great products!!

Lively staff ! Quick and easy great customer service on the phone even better in store !!

They replace the defective part.

Great prices and selection. Employees are helpful.

Knowledge staff .good service.good prices.

Helpful staff,found the parts I needed with no problems.

Worst Napa ever. They’re all lazy and complain when they have to work

They always have what we need as we are in and out quick.

Most knowledge of all autopart stores !

Nice store, huge selection, friendly staff

A little spendy compared to their competitors, but they usually have what youll need.

Good prices good people

Great parts. Knowledgeable employees.

Ample parking, very clean, very friendly and helpful people.

Excellent and knowledgeable staff too bad I had to defect out brand new parts two days after I purchase them

Always had good service and luck with parts here

Good options. Great service and suggestions.

It worked fast and found out what I needed to find.thank-you!

Good place to get parts and supplies.

Friendly and help us fast to get parts

Great service, they have everything.

Good service quickly.

Very knowledgeable and helpful, my go to parts store

Good place for auto parts

Good place for classic car parts

Way over priced

Very unprofessional, swearing, a lot of homophobic insults, and watching YouTube while customers are waiting. This needs to change!

Always fast and professional

Easy easy

Could possibly need to improve customer skills

Very helpful bunch of guys.

Had pretty lame chrome rim cleaner. Poor value! Go to auto zone!

Went from a 3 to a 5

Very helpful and friendly

Helpful information

Can be on the expensive side, staff is helpful and friendly.

Good parts

Excellent

Great guys, great service

Knowledgeable staff!

Helpful, and knowledgable

Easy friend people

100% trustworthy

They some times have what we need

Quality car care products

Great service

Helpful and fast

Friendly and helpful

A very good one to buy auto parts