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Gander RV & Outdoors of Oxford
2772 US Hwy 78 E Ste 1, Anniston, AL 36207, United States
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Gander RV & Outdoors of Oxford
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St
Review №1

We visited Gander in search of a 5th wheel camper. Chris Smith was our sales person. He did an amazing job learning what we were looking for and with his knowledge and professionalism helped us search for the right home. Chris and the rest of the staff that we encountered were extremely nice and helpful and really made our searching experience great and not the dreaded pushy sales pitch we usually encounter. Thank you Chris, Dan and Rick for helping us have a great experience. We will definitely be returning here for all of our RV help!

de
Review №2

My husband and I stopped by this dealership. We are in the market for a toy hauler, to carry our 2 new Gold Wings. We asked, if we could look at the trailers, and Finally, the young lady let us go out and look. We had been on the lot about 10min, when this lady came speeding up on us in a golf cart! Asking us was someone helping up. I responded the lady inside was helping us. Evidently, this dealership do not like u to look, and none if the units had prices listed, which is very odd.that point we just Left! We made our decision and will take delivery of our new 5th wheel next week. That was a sale LOST.

Lo
Review №3

Great place to shop for campers. My salesman, Robby Nelson, was very helpful and knowledgeable on everything he showed me. Even gave some really good advise for towing. I will definitely be back.

Ch
Review №4

We found the perfect rv, and only had to look at 3. Barbara knew what we wanted even better than we did. She really listened to us instead of trying to talk us into something else. She was very friendly and took her time with us. Great experience from greeting to checkout. Great experience!

Ja
Review №5

Blake was an amazing sales man. He truly opened our eyes on all the options that are available, and his knowledge was second to none. He made it enjoyable and we will definitely be coming back to him in the future.

Ja
Review №6

Mark Prater was ours sales representative and we can’t say enough great things about him. We actually went back several times trying to decide which camper we wanted and trying to get the right price and Mark was so patient with us and never pushy. He showed us camper after camper on multiple occasions and was always so kind and willing to help in any way possible. He truly did everything he could to make the shopping/buying experience the best it could be and we highly recommend him!

Ja
Review №7

The tour with Janet was perfect. Weather was nice and the dealership was welcoming with the way she greeted us. Was interested in the motor homes but once we saw the fifth wheels, we were so impressed that now I’m considering shopping for a 350 super duty pickup truck as well. My son instantly fell in love with the bunk beds. Janet is definitely a 5star salesperson

Pe
Review №8

Lisa T. is AMAZING! When our camper burned, I called to inquire about the GAP insurance we purchased (which we ended up not needing). She sent me the forms I needed to get a prorated refund on the GAP and the extended warranty we had purchased when we bought the rig a little over a year ago. She was very patient with me as I had a lot of questions and had answers to questions that I had been trying to get for a month.

Do
Review №9

No pressure!! Great guy and a great overall experience! Robby Nelson is on another level! Friendly and knowledgeable throughout the entire process!! When you shop with Robby, you show with a friend! A friend that will work hard to find exactly what you are looking for!! Thank you Robby!!

Ru
Review №10

Matt Compton spent a lot of time with us today Matt was very knowledgeable about all the manufacturers and focused on our specific desires in a travel trailers. Would definitely trade with Matt.

El
Review №11

Was welcomed in and was treated with respect. We were taken around to look at inventory that closely matched our request. Even though we were not in market to purchase at that time we were not treated any differently than we expected. Will definately stay in contact wuth.

Sh
Review №12

I have never looked at campers before so Robby took the time to ask me questions about what I would be doing with the camper. This way he had a better idea of what I needed and did not need. He listened to what I said and showed me different options. Now I know what I do like and what I do want in my camper purchase.

Ti
Review №13

Had the best experience here. Let me start from the beginning, the receptionist was so polite and helped me to find who I had been talking to the weeks before I even showed up. Robby was amazing and helped us find the exact camper that we had been dreaming of. Finance was wonderful and took their time to explain everything thoroughly. We went to do our walk around with OJ and she knew everything about our camper and helped us to gain the knowledge we needed to get this camper on the road. Thank you Gander for a top notch experience!

Er
Review №14

Mr Robbey Nelson was the best man for the job, this man pulled out the red carpet and then some !Best person for the job, he will find the camper you want and best financing you can .He great guy

Mi
Review №15

This is a very nice store. The options for RV’s are the most I’ve seen and the store has about anything you’d every want for RVing and outdoors. The staff was also super friendly and helpful! A+++++++

Al
Review №16

Went to Gander RV looking to purchase my 2nd camper and Chris Smith was a huge help with the whole process. Showed me multiple options for what I was looking for and helped lead me to my decision. Great place to deal with!

Ca
Review №17

Ive had robby nelson help me with multiple different things in the store for my camper at home and looking into a new one to put on the road! Hes very helpful and attentive to your needs and wont push you further in the process than your ready for! If you stop by gander in Anniston/Oxford ask for robby for any of your camping need!

Ke
Review №18

If you’re looking for the best salesman’s in town, give Robby Nelson a call at Gander RV!!! Such a great person all around!

Ke
Review №19

Great selection and the salesman Robby Nelson was very polite, knowledgeable, and extremely helpful. We have just begun to look for a camper and he was very helpful and patient with all our questions. When we make our purchase we will be going back to see Robby.

Ca
Review №20

Barbara Alvarez is a great sales person, very helpful and knowledgeable. I recommend Barbara for anyone looking for an RV.

Vi
Review №21

Let me tell you Robert Nelson is the best sales person! Couldnt ask for a better Sales rep than Robert he will work with you and do what he can to get you in and out.. thank you and have a wonderful afternoon

Br
Review №22

We are very proud of our first RV! Also, we could not have found a better RV dealer to purchase our Geo-Pro. Everyone at Gander Outdoors Oxford, Alabama made us feel right at home. Also, Mark Prater was our Salesman and we were very happy with his professionalism with giving us a tour of all RV’s that would fit our need. We feel like he went above and beyond his job. Thanks to Gander Outdoors RV in helping us make the right decision for us!

DA
Review №23

This has been a great experience from all that were involved with this transaction. Mark Prater was especially helpful and not pushy at all. He was well versed in the knowledge of the product as well as very attentive throughout the deal. Even after the deal was done he went above and beyond to take care of us with a couple of issues with the camper we bought. Many Thanks to all at Gander RV in Oxford Alabama, to make this a great experience.

Li
Review №24

Adam Compton was our salesman and he was amazing! He was so knowledgeable and took a few hours with us to decide which we one we wanted to go with with zero complaints. Couldn’t ask for a better guy! Thanks so much for helping us purchase our first travel trailer. We are stoked!

Ch
Review №25

Kimberly was incredibly helpful and informative. Helpful and hands on, and guided me through the whole process. I bought my first camper, and I was pretty anxious. Now, I’m just excited.

Ro
Review №26

The initial visit was pleasant and we decided on the RV that we wanted to purchase. Everything went fine until we came to pick it up. We signed all the dotted lines and left with our new RV, only to get home and realize they had not provided the keys to us. So we unhooked and drove fifty miles back to get the keys. The keys provided locks the camper door, but none of them will fit the compartments on the RV.I think a little more attention to detail should have been taken on our part as well as the dealership to make sure everything was in order.

An
Review №27

Janet provides a pleasant and knowledgeable sales experiences! She is and was one of the most pleasant sales people I have EVER had the pleasure of working with! I highly recommend Janet for ALL your RV and camping needs! I guarantee you will not be disappointed! I honestly wish I could rate her more than 5 stars, she REALLY does deserve 10 stars!!!

Ch
Review №28

I have purchased two bumper pull campers in the past few months. Both had major appliances that were not working when I left the lot. First one was the Ac, the next one was the water heater. Both were dirty with construction saw dust. Both campers are constructed cheaply and always have things in need of repair. When purchasing, be sure to pack a lunch, you will be there most of the day, and bring a magnifying glass to find the problems before you leave. Gander does nothing to assure quality control, it is totally on the customer to watch out for themselves.

El
Review №29

Such a wonderful experience working with KIMBERLY this past weekend as my husband and I begin our RV search. She really listened to what we did and did not want to meet our family’s needs and allowed us the time to look and ask many questions. We are excited to continue working with her through this process as we feel that she takes the time to get to know her clients and help them make the right decision for their needs.

Le
Review №30

We were quickly greeted at the door and shown where to go to talk to a salesperson. There we met Kimberly. She offered us water before we toured the large facility on a golf cart which was very convenient. They had a very large selection and a nice store full of RV supplies. She listened to what we were looking for and made several helpful suggestions. We are still in the looking stage but plan to go back when we are ready to buy. Go tell Kimberly we said hello!

Ji
Review №31

Chris Smith and Charlie love work together to provide excellent service and purchasing of my new camper

To
Review №32

We got in the store about 25 minutes before the closed in Anniston, AL. Our air brake line from our coach to our Jeep had come loose at the Jeep. The line drug along the highway and messed up the fitting. Rob and Billy did their best to find a fitting for us, but to no avail. These two guys were great and know the meaning of customer service. Kudos to them and the entire store for helping us out

Va
Review №33

Janet was very courteous, helpful and informative when I stopped by Gander while I was in their area. I was looking for a used Class C motorhome. They did not have any available at that time.Janet did follow up as soon as they did have one available as a trade in.Unfortunately for Gander I had already located and purchased one.I do appreciate that Janet kept my information, and called as soon as theyhad something on the lot.

Sh
Review №34

My husband and I had a wonderful experience. Janet and Adam were very informational and gave us many options. They listened to all of our wants and needs. This was our very first time to shop for an RV and feel very confident that we now have narrowed down our choices. I would highly recommend either or both of these wonderful people to help anyone with their Camper needs.

Au
Review №35

Kimberly Hassanpour was our representative for the day. She did an amazing job helping us find the perfect camper! We are young and inexperienced when it comes to campers, but she explained everything so well and made sure we knew all of our options to make an informed decision. This was a bit daunting at first but she made it so easy 11/10 good job kimberly!=)

To
Review №36

We bought an R-pod to take on weekend trips. At first we were little bit on the fence, but every minute we spent at the dealership we were more and more sure that this is want we wanted, and that this is who we wanted to buy from. The whole sales team was absolutely awesome and went over every detail, made recommendations, and even offered advice on RVing. My rep was attentive, informative, and 100% professional. The techs and shop guys were amazing and walked me tough everything I could possibly want to know. They also did a amazing job wiring my Jeep to be able to tow the camper. They got it done in what seemed like no time. Overall, I would 10/10 recommend to go here.

Ba
Review №37

We have recently bought a gently used older Jayco mini eagle motorhome.So we made a trip to see was supplies and accessories were available.The staff was nice, helpful not pushy.We were able to buy black water hose accessories. Drinking water hose. Water filter and stand, sink cutting board/cover(ours was missing) small ice cube tray, several other accessories. We will visit again.

cw
Review №38

We have not purchased an RV yet. But have enjoyed a tour of models, asked a truckload of questions, and still working with our friendly, knowledgeable salesman, Robbie Nelson.

Ga
Review №39

Kimberly was great finding us our first Motor home. She contacted us every time a new one would come in that she thought we might like to see. All the people at Gander were kind and friendly to work with.

Jo
Review №40

Kim Hassanpour is wonderful.. I hate going to any dealer and being told what I want and not being shown what I asked to see. KIM WAS TOTALLY DIFFERENT she showed me exactly what I wanted to see and was very very understanding of whT we were looking for. Any dealership would be happy to have her on their staff. Thank you for your help.

An
Review №41

Kim and Adam did an amazing job. Very patient, personable, and knowledgeable on the units. Kudos guys for an awesome experience!

Ro
Review №42

Kalyn has been wonderful to work with. I sent an inquiry online and she has been very professional and prompt with answering all of my questions regarding the campers I have been looking at. She sent me photos when I wanted to see more details of them and has really showed me that doing business with Gander and her is an easy and fun process.

Bi
Review №43

James Roberts of Gander RV Oxford, performed the warranty work on our 2020 Montana as needed. We dealt for 9 months with Camping world Calera with no resolution to any of the problems. James made sure the work was performed to our satisfaction and if it wasn’t he ensured it was fixed properly. The ladies in the service department did a great job of documenting all issues and keeping me informed.

Ji
Review №44

Our 3rd RV and the sales staff picked out a few to show us based on our want list. Only complaint is how much they want down, but otherwise from the general manager to service and sales it was very pleasant dealing with all. Did have a warranty issue with the awning and back up camera, but the service department was fast and friendly. I would recommend buying or getting service here!!

To
Review №45

Go see Barbara Babs Alvarez! She will take great care of you.

Th
Review №46

Great people and such a friendly staff. If you are looking for a camper this is the place!

St
Review №47

This place is great. Kalyn knows how to treat people. She was so pleasant and friendly to talk to on the phone. She made me feel valued as a customer and really helped me to decide which camper to go with.

St
Review №48

My husband and I visited this afternoon and Barbara assisted us with our search for an RV. Barbara is perhaps the greatest asset to this team. Barbara was sincere and helpful. She took the time to find us exactly what we wanted. We were extremely disappointed that we were not able to reach an agreement on price because Barbara was amazing!!!

f
Review №49

My wife and I have loved our Coleman 2305qb but just decided to upgrade a little for the convenience of more sitting room. I can’t thank everyone that works there enough for bending over backwards to make our trade great. We had purchased our first camper through sales person Barbara Babs Alvarez. I had been told that she wasn’t working that day but when we walked in there she was. She had gotten the information that we had asked for her and she came in on her day off and made our process go smoothly.It seemed like just a few minutes and we were ready to go. Thanks again to everyone for the friendly hospitality shown to us.

Jo
Review №50

It was my first time RV shopping and Kimberly made it so smooth and painless. It helped so much that she knew sign language as I am deaf. She really helped to facilitate communication with her boss and answered my million questions. I really appreciated her assistance tremendously.Even when my puppy kept peeing everywhere, all the staff were so nice and patient with me. I look forward to continuing being a customer there.

On
Review №51

I had a very pleasant experience getting my camper with the Blake Camp. He went over and beyond to make sure my needs were met. Very pleased overall!

Le
Review №52

Robby is a real people person, and a very likable and trustworthy guy. I appreciated my visit at Ganders because of his great demeanor and he was extremely helpful and informative, even though it didn’t seem he had what I wanted at the time. I’ll be asking for him the next time I visit.

Do
Review №53

Greatest experience. Kalyn was patient with me and helped me find the right RV to meet all of my needs. She followed up with all my inquires in a swift manner, and was able to send my pictures, and answered all my questions and concerns I had. I know I can be a bit eccentric and complicated to deal with and she was very professional and exceeded all of my desires.

Ja
Review №54

I just go in to check prices for comparison/shopping purposes. Their CEO told me/us, if we support conservatism, shop elsewhere. Im happy to comply.Edited in on 10/5/21: See response! What are you going to do? Change your owners/CEOs ideology? Again, a large company that just submits canned response and doesnt really care what you think. Ill continue to go in to view your prices and than shop for a better deal somewhere else.

LI
Review №55

I would never go here for service iv taken mine their because i bought it their for warranty work when got back noticed they damaged shower pan took back they called me said was done got their the old shower pan was in camper side ways new one was no where to be found went got them to come and look they said dont know how that happened they would fix called me a month said was don they installed wrong shower pan they said that they dont know how happened told me they would fix called me a month later and finally it was fixed then i had another problem with my awning and cap lights took it in for them to repair it and they called and said it was done got their and noticed that they had damaged my front cap they told me they would fix it ive called several times finally after 3 months of them saying dont know went down to see what was going on and found out that the service manager said he dont know why but cant get the paint right I WOULD NOT RECOMMEND THEM TO DO ANY SERVICE OR TO TOUCH YOUR CAMPER!!!

Ja
Review №56

My experience at gander rv. was very good.Dealing with Rod James was really pleasant! He was very helpful and understanding of what we were looking for.He did a great job negotiating a price for us.when we come back We will deal with Rod.thanks Rod

Kr
Review №57

I went to Gander Rv l and was met by the most awesome salesperson Barbara Alvarez. She answered all the questions I had and even asked ones I did not have. She is so knowledgeable about all the RVs . In all the RV retailers I have shopped at I have never came across a more knowledgeable and nicer salesperson. Good job Gander in hiring Barbara Alvarez.

Hu
Review №58

To start off, I WANTED to like this place. We have been several times, and everything had been fine. This time I took two people who wanted to buy a camper. I told them about the big selection they had (I see why now) and drove over an hour from GA. We got there at 6:20, I realize the place closed at 7. We went out to the lot after looking in the store a few minutes and on the way out, the desk was hesitant to let us go. However, she said “we close in 19 minutes but I’ll let you go ahead and I’ll send a salesman to help you” so we went out and had looked throughout most of the used campers (which is what we were interested in) in 10 minutes. We were waking back and stopped at one last camper when a man (who I assume is some type of manager) said “hey we close in 6 minutes if y’all wanna wrap it up” while motioning with his hand to basically get out. My husband said “sorry to bother y’all we were just wanting to buy a camper and drove awhile to get here” the mans response was “well we’ve been here all day and we are ready to go home”Excuse me?? So on the way out another lady asked if we found everything okay and one of the guys said “no, we won’t be buying here”- they obviously didn’t want our business anyway and her response?? “Oh okay good!”So very unprofessional and rude.. someone is considering making a purchase the size of a house payment and you complain you want to go home??? I’m sorry, if the job is THAT taxing that you make us leave because you “close in 6 minutes” and you’re tired, you need to hire more workers. We had recently purchased a good Sam membership and was considering trading our camper.. won’t be here! We will stick with Three Way Campers and there smaller selection but great customer service!

Ro
Review №59

I want to thank Robby Nelson for his professional sales service . Having been in sales for many years, I understand the sales process . Robby exceeded all my expectations . I will definitely be calling on him, for his advice, and the purchase of our next travel camper .

Gr
Review №60

Gander sends out false advertising ads in your email making offers and promises that they do not uphold. Zero down and no payment for 90 days is a complete and utter lie. Gander RV in Oxford staff are the most self centered personnel I’ve ever encountered. They are definitely not for the customer for sure. Go to LAZY DAYS RV

za
Review №61

Janet was very helpful. I didn’t find what I was looking for that day and she said she would continue to look and keep me posted when something came up. She did just that It was a pleasure working with her.

Ni
Review №62

Adam (guy with ALOT of kids if you cant remember the name), AMAZING! Went above and beyond to make sure we got what we wanted for the numbers that kept us comfortable. Thatcher in finance worked magic with the banks. The ladies in service made sure we were comfortable and kept in waters (its hot out there searching rvs ). Overall customer service and hospitality won us over from day one! Oh and I cant forget the sales floor in the store is over ran with helpful, kind and even comedic staff that answers or finds answers for every question. Will be back when its time to upgrade. And will send everyone I know for ANY RV needs.

Ja
Review №63

Very nice and friendly and purchase experience was good. The delivery day was kind of slow, but they did tell me to be prepared for hours. Service department also friendly and jumped right on a warranty issue with my awning. Overall I would buy from them again

Ch
Review №64

Robby has harassed me to the point I had to block the number he was using to call me that wasnt even his number. Too many calls is one thing. And asking me for a good review was ok. But then he asked my wife to do a review. But what really creeper me out other than the constant calls was him asking for my 13 year old daughters number for her to give him a review. This has pushed me too far. I will never ever do business with Gander RV & Outdoors of Oxford. I dont care how good of a deal they may try to sell me. This has been my second and last time dealing with this location. First time I bought from them, I bought a used camper. They talked me I to buying an extended warranty. Well, this warranty is useless. It covers nothing! Complete rip off. My whole hearted advice to anyone who takes the time to read this:STAY AWAY FROM GANDER RV & OUTDOORS OF OXFORD, AL!

ki
Review №65

Janet Leyva is a great person to deal with. Very helpful and a great personality! We are very appreciative of her help!

Jo
Review №66

Little gem I hate to give away. This place is great if you’re in the are and need an rv slot this is easy to get to and great views of the hills. Charles and Jerry are great. Book early if you know you’re going to be in the area.

Da
Review №67

My husband works construction so we travel and basically live in our trailer..Kimberly was understanding of all my wants and needs and showed us several options until we found the perfect fit!! What a Great Experience we had.

Lo
Review №68

My sales person was Janette. If you get an or look at one she would be the one I would go to. Personal knowledge of camper was excellent, and she went out of her way and through high water to show me what I asked for? The purchasing side took some but that is to be expected. The only part I did not like was the insurance part. As long as there is insurance on your vehicle the Camper is covered. Dont let an insurance agent Jack you up on your already existing policy.

St
Review №69

Robby spent 2.5 hours showing us multiple different 5th wheels. Very friendly and knowledgeable.

La
Review №70

Adam was very helpful. We told him what we were looking for and the timeframe of our purchase. He was very patient and understanding. Loved the selection and prices.

jo
Review №71

My experience with grander rv has good our salesman Adam Compton was awesome and the sales manager Josh Mantooth did a good job getting the best deal he could

Bi
Review №72

We just bought a new travel trailer from Gander RV in Oxford, AL and were very pleased with the entire buying process. It took us several trips to find the right RV but the sales reps were very patient with us and did not pressure us at all. They were very knowledgeable of every make and model we wanted to check out. Special thanks to Carley and Robby for being so patient and professional. They certainly made the buying process easy.

Ch
Review №73

The sales and finance folks are very good at what they do. Very friendly and efficient.I found the service department lacking. When they installed the brake controller, the technician wrapped the wire around the steering column which led to a failure. When they did the final inspection on the RV, they did not notice that the gray tank valve was seized in the open position which led to yet another trip to the dealership.

Ty
Review №74

Adam was a terrific guy. Super nice and very helpful and personable! Would highly recommend.

An
Review №75

Mark was very good and knowledgeable about the RV he sold my wife and I in 2020. Highly recommend..

De
Review №76

I spoke with Travis regarding financing my next Class A. He went beyond his duty and answered every question I had, which was a lot! I felt like I was talking to an old buddy from high school. I plan on buying my next camper from them on my way back from Texas. Great customer service, first class all the way.

St
Review №77

My visit with Barbara was exceptional! She was very helpful and friendly. I will recommend her to all my friends and family. If you are looking to buy a camper go visit Barbara!

To
Review №78

Barb Alvarez is one of the most hard-working, sincere, knowledgeable, honest sales people I have ever met. I HIGHLY recommend letting her help you with your next camper. She is AWESOME!

As
Review №79

We love our camper! Thank you Travis for being so patient during the process and answering all my millions of questions and thank you to everyone who helped on pick up day! What a great experience all around!

Gr
Review №80

We came to window shop and met a very friendly staff - I met Adam, who is friendly, knowledgeable of RVs, and professional. I had some other more detailed questions I wanted answered, where I would have appreciated some less vague answers. They will work hard to make a deal, so expect the traditional sales experience. I dont mind the back and forth too much, there wasnt a whole lot of waiting like at the used car lot... I didnt go over to the financing side, so I cannot speak to that experience, but I suspect it will at leas be as polite and friendly as the sales interaction. We did not plan to buy, but they came close to a number I wouldnt have turned down. Just not close enough. I suspect I may return at a later date again.

Do
Review №81

Adam was great in helping us purchase our RV. I would and have recommended him to my friends and family whether they are currently looking for and RV or are considering one.Adam will work with you to help you find what you need. He is patient, listens and helps to ensure you are fully satisfied.

di
Review №82

This review is for Kimberly our salesperson. Ask for Kimberly. Professional and compassionate Kimberly addressed every concern and all angles to make sure we comfortable and able to afford what we wanted without wasting any time. Thanks for superior service ms Kimberly!

Am
Review №83

Let me just tell u girl nee her stuff. I truly think one of the best experiences trying to finance motor home. She even had my friend ready to buy one too. Kimberly Hassanpour ask for her!!! Shoot if I was still in car biz Id steal her away! Thank your for such a great experience. Will be back and refer her! Girl needs a raise!!!

Br
Review №84

Gander RV in Oxford is an absolute joke. My husband and I drove over an hour to sell our camper. We gave Gander RV a chance to buy it back since we bought it from them less than two years ago. We had already done the work for them online by getting a quote for an outright sale and for a consignment sale. Upon arrival, Barbara Alvarez was who we were told to see. She was unprofessional and rude. She hardly said anything to us before taking the keys and returning after inspecting the RV. She came back in and said Dont shoot the messenger. We are going to offer you XX,XXX. The camper needs a new roof. It is not even worth the XX,XXX we are offering you, because we are going to have to put anywhere from $7,000-$10,000 in the roof. I immediately was thrown off guard. I knew of 2 VERY minor spots in the roof which have been sealed and have never leaked. They were sealed before ever becoming an issue. My husband then wanted to speak to the finance director directly to try and understand how our camper went from being fine to all of a sudden needing a new roof. He came out and said that we in fact do not need a new roof, but that our roof would have to be scraped and resealed (which is fine, we suspected that because that is general maintenance) BUT then he tried justifying the amount difference by saying that it would cost $1,200 to repair the roof and it would cost $875 to do an inspection that they LITERALLY JUST DID!!! It bothers me that Barbara lied, and the two stories we were given did not match up. If youre going to try pulling one over on someone, at least have the same stories. I saw quiet a few campers in way worse shape that they were selling for $6,000+ more than what they were offering for ours, most being older than ours and smaller. They are also very unprofessional. After hearing their offer and speaking to the man in finance, my husband and I agreed that we would walk out because we were not going to give them our camper knowing it is a GREAT camper that can easily be sold for over $5,000 more than what they were offering us for it. When we asked for our keys back, it took them a while to get them and not a single word was spoken. Not a sorry we couldnt help you, nothing! I was once a customer of theirs. They were so helpful when they were getting a signature to sale a camper, but we are nothing now that we are not benefitting them. I will not ever return to Gander RV. They are disorganized, rude, and it is quiet obvious they are not in it for the passion, only the money.. I wouldnt recommend anyone wasting their time, unless you like being lied to and manipulated.

Mi
Review №85

Robby did a great job showing us around tonight . We will buy soon

DL
Review №86

Update:Grander manager just called and fixed the issue- with giving us a new cord for our unit. But I still feel the same about experience. Its shouldnt take complaining to fix it- even though its a valid complain. Happy thanks for fixing the cord issue. Now we have to wait on warranty to fix the rest.This rating is for the service department. Its terrible- you dont get the complete service you pay for. Today we when to pick our travel camper thats still not fixed from last month (may), so we can use it for a planned trip. We were told no guarantee it would be fixed by that time. Then we got home with no power cord ; drove back & they tried to just give us a old cord they had sitting in back. Mind you- this a brand new travel camper. They get paid time you sign for the RV then its like the hell with you! We got paid. This is our first experience with campers and its horrible.In the future we will not upgrade our unit at this location (Anniston AL ).

Am
Review №87

Adam was absolutely amazing. He clearly was knowledgeable about the inventory. My husband and I had came in to only look at campers, and we obviously purchased one. The process to finalize was very slow, and the ONLY disappointment was that we were told our camper would be detailed inside and out before pickup...it was NOT. The outside was “washed at” and the inside was NOT touched. I had to completely clean the inside before I could take in anything to stock. It was obvious it had just come from the manufacturer. The camper we purchased was a “high end” Rockwood, therefore there should be no flaws. The couch is bolted down crooked: it’s obvious one armrest is slightly under the end table, the shower and bathroom sink is white...the toilet is bone...it obviously stands out. Overall, I would recommend, but I would highly suggest to thoroughly check things better than I did.

Ta
Review №88

I would like to give a big SHOUT OUT to Gander RV sales in Oxford AL for giving me a great deal on my camper purchase. Also, a big THANK YOU to my knoligable sales rep Robby Nelson for helping me choose the perfect camper for my needs. If anyone is looking for an RV I recommend stopping by Gander RV Sales of Oxford AL and ask for Robby

Am
Review №89

Amazing service. Accommodated to all my family and I’s needs. Will be sure to come here for our family vacations from here on out.

Ke
Review №90

Excellent salesman. Adam was very knowledgeable and he really made this sale. I don’t like to be pressured when I make a large purchase. There was never any pressure only good honest answers. We went to two other dealers last week but we came back to Gander because of him.

Sa
Review №91

I sent in a web inquiry and was contacted by one of Ganders employees named Kalyn. She was very prompt and friendly. I can be timid and nervous sometimes but with Kalyn she made the whole experience a pleasant and stress free one. Looking forward to using our camper from Gander.Thanks again for all your help Kalyn.

Br
Review №92

Very friendly staff and a great place to purchase an RV or supplies. Kimberly showed us exactly what we came to see. She is super friendly, knowledgeable and a pleasure to work with

De
Review №93

Picked up our camper today. Their service tech was correct and we were wrong. 3 stars. All of the phone calls and compliants could have been avoided if they had kept the appointment and resolved the workmanship issue quickly.

Br
Review №94

Adam Compton was very helpful in discussing my options with me. We looked at several campers in my tow range and discussed different options. He was never pushy or rude. One of the best sales experiences Ive had!

Ty
Review №95

If you go to Gander be sure to ask for Robby Nelson! He’s a great guy and will put you in the camper of your dreams. He will be sure you get what you want at the best price you can get! Highly recommended!!!

Ti
Review №96

Very friendly and knowledgeable staff, everyone was very professional. Enjoyed out time there.

ma
Review №97

I had a very good experience with Robby Nelson he was knowledgeable of his product and answered all my questions in a way I could understand. I have told my coworkers about him and how understanding he is with his customers.

Re
Review №98

Barbara Alvarez has gone above and beyond to help us numerous times. In my opinion she is the BEST there is! I wouldn’t dream of working with anybody but her! Her honesty and knowledge of her job is outstanding.

Mo
Review №99

Kimberly was an Amazing sales consultant!! Anyone looking for a camper check her out! She goes above and beyond! Thanks Kimberly!⭐️⭐️⭐️⭐️⭐️

Ka
Review №100

Thank you for your knowledgeable expertise in finding a fifth wheel that fitboth my husband and I for our specific needs. Our new Keystone Sprinter Limited is amazing.. The financing process was smooth and the price was perfect.. Thank you.. We appreciate the generous hospitality.Russell & Kathy Carey

Information
100 Photos
100 Comments
4.2 Rating
  • Address:2772 US Hwy 78 E Ste 1, Anniston, AL 36207, United States
  • Site:https://rv.ganderoutdoors.com/dealer/oxford-alabama-anniston?scpc=moz&utm_source=moz&utm_campaign=directory&utm_medium=organic
  • Phone:+1 888-473-0038
Categories
  • Outdoor sports store
  • RV dealer
  • RV repair shop
  • RV supply store
  • Trailer dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:11AM–5PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Offerings
  • Oil change:Yes
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