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Floors To Go
215 E H St, Anniston, AL 36207, United States
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Floors To Go

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Pa
Review №1

I always like to deal with Ben Lasslet. He is very knowledgeable about the products in the store and can help you decide which is the best flooring for your room. He has great customer service skills and I trust what he says. He is very patient regardless of how many questions you ask him. I always feel I’m getting the best care possible and he is why I use floors to go.

La
Review №2

Ben and company are wonderful to work with. They are attentive and courteous. They stand by their work and have come back to address minor issues at no additional cost to us. I would highly recommend.

Sa
Review №3

Love my new floors from Floors To Go!! They have the best selection of flooring and carpet. They have a great staff that will help you in the process of choosing the best flooring for you and your budget.. The team that installed the flooring were very experienced in what they do. They came in moved my furniture safely and began the process of installing my beautiful flooring. It took only a couple of days for the installation to be done. I would recommend Floors To Go to anyone and I will be using them again in the future.

Ro
Review №4

This is a very popular location for anyone looking for flooring....and for a very good reason. They have a very good selection at very low prices.As soon as you walk in the door someone will greet you and ask if there is anything they can help you find. They seem to have a knack for knowing when you do need help finding something or youre narrowing down a decision for your home. We have bought flooring here before and there is a good reason why we always return.I suggest you do the same!

Ti
Review №5

Friendly staff, very accommodating. There was several options to choose from. Ben and his team made this a great experience.

Bl
Review №6

Excellent service. Very helpful staff. Decent variety on hard surface and real wood flooring. They made the buying process quick and simple

Jo
Review №7

Staff is up to date with all the new products and very helpful then they turn us lose on it where we do a professional instillation job Triple JJJ flooring professional instalers

Ka
Review №8

Purchased US Flooring Coretec Plus vinyl plank flooring for our 20x20 den a couple of years ago that we installed ourselves. The sales staff were great and the price was affordable.The flooring has held up great and still looks new.

De
Review №9

I love this store. They have a great selection and a very accommodating staff.

To
Review №10

Buyers Remorse and Beware. We spent$2690.00 on new carpet from this company, we paid in full before the installation. After the installation I went upstairs to inspect the job and noticed all of my baseboards were missing. I checked around the house and they were nowhere to be found. Then I walked the upstairs to see my new carpet and I had dirty fingerprints all over my freshly painted walls. I had no strips in the doorways or hallways. Then I noticed they had damage my staircase bottom with a hammer and there was a 2inch hole around the upstairs. I called them they sent someone over to fix the issues, then someone pulled up to convers with the worker, then they came into my home, I asked if they worked for the company he said NO, I informed him that he wasnt welcome. Then I noticed that when walking on the carpet barefoot something was sticking my feet in every entrance I called them, they assured me someone would get back with me, no one did, so I called them they said they would be out on Saturday, no one came or called!!!!All I wanted was new carpet 😭 not damage to a hundred year old home, not unprofessional staff, not to feel like Ive been robbed! But apparently with this company they charge you thousands of dollars 😡 and deliver poor service and products. Spend your money somewhere else!!!!!

Ta
Review №11

Excellent service. Everything was done in timely fashion. They installed floor properly without a single flaw. They never had to come back to fix anything. Installers were responsible, professional, knowledgeable and didnt leave a mass when they finished.Im so far pleased with the product and with their installation.Correspondence was smooth. Estimates were itemized. I knew exactly the cost for each product or service.I would highly recommend this company.

de
Review №12

Justin offered highly professional services that was appreciated

Wa
Review №13

The team at Floors to Go have provided our family with excellent advice and flawless service for many years. We have had all the floors redone in our home, using tile, carpet and hardwood, and have also bought beautiful granite countertops...all from Floors to Go. We also own several rental properties, all of which have been updated more than once with carpets, laminate and vinyl from F2G. They work to make the entire experience pleasant; from picking out the product, to the measurements being taken and workmen being dispatched. We have always been pleased with their commitment to excellence.

Jo
Review №14

Great company and easy to work with. Excited about our new floors!!!

Pa
Review №15

We were able to get exactly what we needed and have it delivered to our home! Great, friendly service! Highly recommend!

Ju
Review №16

Always great service and helpful. We have always been satisfied with the service we receive, the quality of carpet, and attention we receive is greatly appreciated. We wont shop anywhere else. Great job..

Cl
Review №17

Reasonably priced (slightly better than 3 competitors I called with the earliest install date) . Did a good job replacing my flooring and sub floor. 5 stars

Jo
Review №18

We were extremely happy with Floors to Go when we installed new luxury vinyl plank in our home. They did such an incredible job! Highly recommend!

Du
Review №19

Ben floors to go is awesome I sent all of my customers there

Pa
Review №20

Very pleased with Floors to Go! They were helpful in my selection of materials for my kitchen and foyer. They also put new carpeting in my bedrooms, as well as replacing the carpeted stairs in my foyer with hardwood. They also did some work in my daughter’s home which is beautiful. Would recommend anytime to anyone!!! Thanks Floors to Go!!!

Ro
Review №21

We bought a fixer upper & Floors To Go helped us transform our floors, counter tops & tile & now we have a beautiful home. Their quality of work and customer service were top notch. Thanks a million!

Be
Review №22

Great and friendly customer service with great pricing!

Me
Review №23

To say that I am pleased with my experience at Floors To Go is an understatement! The entire experience went smoothly, and so much easier than I expected! Everyone at Floors to Go was willing to answer my many questions, and was patient during the deciding process. The contractor, Steven, did a phenomenal job on installation! I will definitely be going back to Floors to Go for my next project!

Ly
Review №24

My mother-in-laws anniversary gift was a new kitchen back splash. Floors To Go had just what I wanted, and Tim did an AMAZING job on the install!!! He is very knowledgeable and percise at what he does. The end result was above and beyond anything we could have ever imagined! Thank you so much!

Ho
Review №25

I was thoroughly pleased with our Floors To Go experience. Chip was extremely professional when assessing our project. He gave us a quote and scheduled the project all in the same meeting. Darrell and his team were professional throughout the entire process. They stopped to consult with me when problems like mold and termites presented themselves. I could not have asked for a better experience. Most importantly their hard work and dedication is evident in my floors. They are perfect in every way. They make me love my house again. I would recommend their services to everyone.

Fa
Review №26

Thank you Floors To Go and your contractor for our Church Floor Remodeling project! It turned out fabulous! We love it at New Oak Grove Baptist Church. Thanks again!

je
Review №27

Ben was awesome through our entire build!!He walked us through everything and answered every question.He made trips to our home when needed and always returned our calls.He gave us his opinion when we asked but was never a pushy salesman at all!!We would definitely recommend floors to go and Ben!!

Te
Review №28

Floors to Go did an awesome job changing out my carpet and installing my hardwood floors.There customer service was the best. They are very accommodating!!!

Im
Review №29

Great Customer Service!!

Ti
Review №30

Great place to buy flooring products. I have done business with them many times. They always work hard to provide what youre looking for. Great people from the owners to the warehouse personnel.

Sh
Review №31

Ben and everyone there always make us feel like we are the only customer! Great people to work with

Sh
Review №32

The sales person at Floors to Go was very polite and helpful in helping me choose my flooring. I have enjoyed my new flooring greatly. I would recommend Floors to Go to all my family and friends. I would not hesitate to use them again!

Lo
Review №33

I am very satisfied with all of the work we have had done. The hardwoods in the bedroom are beautiful and the installers did a wonderful job. The master bath, laundry room, fireplace, and guest bathroom turned out wonderful and I love them. Tim Blackburn does wonderful work and helped me with the design of the tile work. On the guest bathroom there were a few miscommunication issues with the plumbers and project manager but these were cleared up quickly and the project is beautiful. Everyone that looks at what we have done loves the work and has asked who our contractor was. I refer them to Floors to Go and tell them to ask for Tim for their tilework.

MA
Review №34

They were very easy to work with and helpful when picking out my tile. It was so easy to return the few items I had left over.

Am
Review №35

Ben Lasslet really helped me get the right carpet for my house and was even helpful with color choices. I also appreciate him checking back with us to make sure we had everything we needed and letting us know what time to expect delivery. He gave really great customer service—— Pamela Jason

Sh
Review №36

Excellent service! Had a tight timeline and carpet was installed within 2 days of purchase. Chip was a great help and no sales pressure. Thanks for a wonderful job.

Ke
Review №37

I am absolutely in love with my kitchen and dining room floor. It turned out better than I expected!! Will definitely give them a call when I decide to change out my living room floor!!

Jo
Review №38

Wonderful experience. Had carpet replaced, new granite countertops with a tiled backsplash installed, and new flooring in our sunroom. The contractors they use are all very professional and do an excellent job. Job well done!

Jo
Review №39

Excellent salesmanship, quality product and service technicians.

Kr
Review №40

We had a wonderful experience with Floors To Go! Chip knew we were on a short timeline and he worked with us to get it done in no time. They were very accommodating and I would highly reccomend the quality of work.

Jo
Review №41

This is THE place for your ALL your flooring needs. Knowledgeable and helpful staff help you find EXACTLY what youre looking for.

Wa
Review №42

We just wanted you to know that we were VERY satisfied with our flooring and with the guys that installed it. It was like moving which was annoying but the two black guys that installed it helped to make it easier. They were great!

Ma
Review №43

We were greeted promptly & shown everything they had that we had asked about. Our salesman, Randy was incredibly helpful & attentive!!

La
Review №44

Professional installation, no pressure sales representative. Followed up after the installation to ensure I was satisfied with the flooring months after the installation. Exceeded my expectation in quality and customer service. If you want it done right the first time go with floors to go.

Ju
Review №45

Floors To Go has the finest showroom and largest selection on flooring products I have seen locally! With customer service and a management team that cares!T Y for your help!

An
Review №46

We are over the moon about our new floors. Chip has been great to work with and the installation team was great, too! Thank you for making this experience painless!

Me
Review №47

Floors to Go went far and beyond to make our experience amazing. Chip done a great job getting us the best carpet for us and Joe and his crew were fast and clean getting the job done.

La
Review №48

We were very pleased with the prompt, helpful,courteous service we received while selecting carpet and the prompt installation of it. We’ll definitely return when we have more house projects.

La
Review №49

Great prices. Great customer service. I recommend Floors To Go for all of my real estate customers who need flooring.

De
Review №50

I love everything Floors To Go has done for me. In my last house, they did hardwood floors, travertine floors in one bath and tile floors in the other with a tile surround for the tub. With Floors To Gos wonderful work, that house was on the market for less than two weeks and it was SOLD! In my present house, they have done a beautiful backsplash in the kitchen, gorgeous luxury vinyl in the basement and carpet in some bedrooms! They do an excellent job and they stand behind their work! Looking forward to my next project with Floors To Go!

Su
Review №51

I used FTG a few years ago. It was a wonderful experience. I shopped around many places. I ended up here, not only because the quality and price of the product, but because the friendly staff who was eager to find what I wanted. Chip is Great! We kept some communication. I sent friends down the past 3 years. Recently I added a few more rooms to my house and there wasnt any other place I wouldve went! Thanks FTG. I love the new flooring. My girls are loving their rooms!

Th
Review №52

The best service and install ever. My job has many unexpected subfloor issues and multiple delays but Floor To Go handled every one of them in stride and gave me a beautiful new floor.

Da
Review №53

Its a great place to buy carpet an flooringBen an all the staff are always very helpful in every way I would refer anone to shop at floors to go

Su
Review №54

Always a competitive price with professional installers.

Tr
Review №55

Carpet installation was great. They showed up on time and was extremely nice. Left the house very clean when they left.

Sh
Review №56

The best place of all Ben an all the folks r great so helpful went above an beyond floors turned out beautiful! !!!

An
Review №57

Staff excellent thanks a million for the sample tile and tile fit perfectly will see yall soon for the floor velive it will be amazing

Mi
Review №58

I CANT WAIT UNTIL THIS GOES IN MY KITCHEN :)

Te
Review №59

I love my new floor! Thank you Chip for youre help. I still cant believe it was finished in 3 days.

Ca
Review №60

Love the product and price; however, they need to hire more installers to finish work orders in a timely manner.

Ed
Review №61

Great sales

Ja
Review №62

Great job and a good deal, we will be using them for our next three rooms.

Ke
Review №63

Jeff was awesome and knowledgeable! The installers were very professional!! Satisfied!

wi
Review №64

Nice staff * great selections

Sc
Review №65

FTG has an Awesome selection, great prices, and the best customer service around...BIG shout-out to CHIP who handled our family rental properties and our own home. From helping us choose carpet that was best for rentals to ensuring our personal wood flooring would withstand high-energy grandsons, our Diva Yorkie, and accidental spills while maintaining its beautiful appearance, Chip and the FTG business products/people made the entire experience completely stress-free! We must also give a shout-out to the carpet/flooring installers, Danny and Mechelle. They did an excellent job from start to finish! And...were so kind and just really good people.If you have any type of flooring needs, we suggest you head straight to the Anniston FTG (no need to check with the competition because they will beat their price) and ask for CHIP to handle all your in-store needs and request Danny and Mechelle install your purchase. We promise; this will be the easiest/best decision you ever make!

An
Review №66

Great selection and service.

82
Review №67

Steve and the crew at FTG were spot on. Great service, planning, and execution!

Jo
Review №68

Good price........ service .not so good!!!

Ti
Review №69

Great service and easy to deal with

Sa
Review №70

Easy to find,friendly and helpful staff

Da
Review №71

Very good service and quality

Am
Review №72

Floors To Go was the best way to go.

Ke
Review №73

Very good.

Information
100 Photos
73 Comments
4.8 Rating
  • Address:215 E H St, Anniston, AL 36207, United States
  • Site:http://shopfloorstogo.com/
  • Phone:+1 256-576-8871
Categories
  • Carpet store
  • Flooring store
  • Tile store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8:30AM–4PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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