Dont go here they are crooks!They wanted to charge me $3,500 to get water out of my gas tank and replace spark plugs and wires and fuel pump. I asked them if they could just get the water out and get my truck restarted they said that would be around $900 or more and there would be no guarantee it would start.I took it to a local mechanics shop with a good reputation and fixed my truck fine in just a few hours, charged me $350 and said there is absolutely no need to replace spark plugs and wires or fuel pump. My truck (2015 Silverado) runs great now. Another mechanic told me they are crooks for trying to do all that to you. I completely agree!Also, I could not get in touch with the service person with my ticket (Tabitha) after calling every day for four business days and leaving messages and no one returned my calls. I had to visit in person and speak with the manager to realize all they had done in 4 days was disconnect the fuel line where it goes into my engine (maybe 30 seconds) and find there was some water in my fuel. I even verified this with the mechanic there. For this they charged me $155.I will never return to Cooper Chevrolet and I hope this helps you realize they will definitely screw you if you take your car here to get worked on.Go anywhere else!

First new truck Ive owned in 10 years. First service visit for an issue. Could not have gone better. All the service staff greeted me as they walked by. Carrie was so kind and professional. Had to post a review because I was very impressed!

Got a letter from dealer saying they would buy my truck. Went through the steps and get messages saying someone would call me and then I get a message that has one range they would pay. Well had to wait 4 days to take it in and when I get there they give me a black book value while the text they sent was based on the blue book value. So long story short they sent me an valuation $30,000.00 more than what they offered once I got there. When I asked about the advertising being false they said we just found out about it but then stated we have sold a bunch of cars and trucks this way. This is bait and switch and have filed a complaint with attorney General because this is against federal and state law. And your reply leaves out the fact that you didnt even try to point out the error until I mentioned it and on the phone the sales manager admitted to knowing of the problem before I came in and had sold many of cars with the same glitch

This was the best car buying experience that Ive ever had. The salesman Ken Wood was awesome. The price was great and the overall service was outstanding.

All aspects of the process were exceptional. Financing was very quick and efficient; however, I wish the finer details would have been better explained as I saw the documentation on needing a notary etc to submit to GMC which could have been overlooked. Other than that minor detail, the process was the best I have ever had.

Staff always nice and didnt take too long to get my car serviced

Best buying experience in my 66 years! Wayne is the best.

I love that you can just pull up to the door, go inside, get waited on immediately.The people are very nice and welcoming.The waiting room was full of people and the gentleman told me I could go upstairs and wait. I went up and had a nice table all to myself. With COVID running rampant, I was pleased not to have to wait with a lot of other people around.

When I bought the Equinox, the sales team were attentive and really nice. When I went recently for service, everyone basically acted like it was the worst day. And they had the guy come talk to me about my Bluetooth issue, I dont know was a popular phrase. I felt like a bother, not a customer.

Good, I found the car on line and it was as advertised, and I bought and drove it home in 2 hours .

Bradley was fantastic. He listened to what my needs were and stayed on top of my purchase. He was very informative an patient with my questions and concerns. Since I was driving three and half hours and taking an Uber Bradly knew my time was limited. The finance department was amazingly efficient and the process was streamlined to allow me to be in and out of the dealership within 45 minutes.

Great team in the service department ! Friendly, knowledgeable, and hard working. They explain repairs and options if there are any. They keep you updated on the repairs and the costs so there are no surprises. We have always been very pleased with the work .

This is a VERY polite way to put how I feel about this Dealership.1. I talked to one of the Mechanics there at this shop and I wouldnt let that Mechanic work on my Lawnmower! ASE use to be something. Im a mechanic, been one for over 30 some years so I know what I was looking at wrong with my car there.2. The shop moved my car outside and left the window down on the Drivers side. This was after I told the mechanic the windows would not Index. You had to put the window up from inside the car and clime out. This didnt happen so my 2013 Corvette had rain go in the window for over 2 weeks.3. This was a knocking engine after water got into the engine, not sure if it was just something in the Valve train and could be fixed for less that an entire engine. I dont think the Mechanic ever checked. What ever happened to fixing customers cars?

I’ve brought my car there twice & paid over $3000 for a new problem to pop up I’m not taking my car back there because another problem gone pop up after they fix it again for another $1000 for the 3rd time I’m really disappointed because I only brought my car there because it was an actual professional dealership but I regret it now because I took my car to a regular mechanic at a shop and paid way less than what I paid at the dealership and didn’t have to bring my car back because nothing else messed up after the mechanic at the shop fixed my car so I wish I could take my $3000 back my car haven’t even been drivable for a whole month without having to take it back to Chevrolet it’s almost like they fix something and also tear up something just for me to bring it back and keep spending money with them other than that the staff seem nice I just won’t be back!

Chris was quick to respond to EMails and text. He was informative and friendly to work with. He did what he said he would do and delivered on every promise which is rare today...I would highly recommend!!!

Wayne was very helpful, knowledgeable, and great to work with.Laura was personable and professional and knowledgeable too.The car buying experience was a piece of cake, and we came home happy with our purchase.Thank you

Great customer care. Everyone is always so friendly and helpful. They always take care of me and my Jeep like we are family.

Absolutely the best dealership you will find! We are from GA & majority of places we went to there were pushy and just overall not people I wanted to give my business to or they just didn’t have any of the cars we wanted & didn’t seem too interested in finding something for us. We then decided to just look online for cars and LUCKILY found this amazing place. Marc Curlee our dealer has been nothing short of amazing! He has helped us with everything and more! The whole staff was just a complete joy to deal with and we will never buy a car from another place. They truly care about their customers wants and needs and will go out of their way to make sure you leave their lot with a smile on your face. Thank you copper Chevrolet for making the car buying experience exactly what it should be, exciting & hassle free!

Barry Newton did a superb job as my salesman. Really impressed with his professionalism and attention to detail during our transaction. I VERY much appreciated the time he spent with my 19 year old daughter to ensure you understood clearly all the features etc of her new Trailblazer. Barry made her feel at ease as this was her first vehicle and she had no idea what to expect. I also must mention Scott in finance and the gentleman Keith that I interacted with at the dealership. Great guys. Lastly, when I called on Saturday July 10th to inquire about purchasing this particular vehicle…..the lady that answered the phone around 9-9:30am was fantastic. No hesitation, immediately was able to get my info and the vehicle’s info and verify it was on the lot. She assured me someone would be back in touch shortly. Less than 20 minutes later I had a return call and everything was rolling so all we had to do was basically sign papers and drive away happier than pigs in mud. :)This was a clean dealership and laid out well. Everyone I ran into or passed by said hello and was friendly. No hidden fees, no pressure to buy or add something we didn’t want etc.Cooper Chevrolet was more than worth driving an hour away to buy this vehicle.Best Regards!James Schwall

Cooper Chevrolet had the exact model I was searching for online. Kayla T. was quick to put me in touch with Barry N., who made the car buying experience easy and enjoyable, even from two hours away. Barry offered better values than other dealerships I had previously been in contact with throughout the southeast. It was a pleasure working with Barry and team, and I highly recommend Cooper Chevrolet in Anniston, AL!

Every single team member at Cooper Chevrolet treated us well! Very professional and kind - and even had patience for my 4 year old who had to tag along for it all. Wonderful experience!

Very pleased with the way my wife and I were treated throughout the buying process. We felt like “ part of the family” the whole time. We now have a starting “spot” for future vehicle purchases..Cooper Chevrolet! Thanks guys for treating us with respect. We love our 2021 Chevy Blazer

The experience was smooth and efficient. Only in the dealership for a couple of hours, which was nice. Salesperson knowledgeable and very helpful in all phases of the purchase. Finance department was quick...

Excellent service! Mark was so helpful and even had the car I was interested in waiting up front when we arrived. They made the process so smooth and regularly checked in to make sure I had everything I needed and had no issues with the car. Would definitely use Cooper Chevrolet again.

I had a great experience with Cooper Chevrolet. The manager Chad Pearson and sales associate Cody Stewart went above and beyond helping me purchase the truck! Cody installed the Child Car seat in the truck for my 2 year old granddaughter so that I could test drive the truck! Cody was passionate and truly concerned about making sure that I was able to learn about the options on the truck and take care of my granddaughter at the same time! Chad helped me with the purchasing experience as I was using my personal bank and they were closed on Saturday, thankfully we were able to work that out and I have a New Chevy 2021 High Country!This is my second purchase from Cooper Chevrolet and I would go back for a third purchase if I needed another vehicle!

Marc Curlee is awesome! He treated us like family and not just another sale.He earned our business because he took time to talk to us, listened and delivered on his word!Best car buying experience weve ever had and weve bought a total of 5 vehicles at another dealership. Thank you Marc and thank you for the new truck!

Brady Donnelly was who was my salesman! He was exceptional. Not pushy, rude, overbearing. He was super chill and made the whole process super easy. I am the type of person that if I get any pushy or rude vibe from someone I’m done and walking out.He definitely wasn’t at any point during the process-which took a few days due to the holiday. Price seemed very fair compared to other models within 100 miles.I highly recommend Brady and this dealership! Y’all give him a raise.

Cooper Chevrolet was very accommodating even though we would be arriving just before closing. Everyone was very friendly. The transaction process was very quick and efficient as most of the details had been taken care on the phone. On top of the customer service, the prices were more than fair. I worked with Brady Donnolly as my salesman who made the entire process effortless. I would definitely recommend anyone looking for a new vehicle to check out Cooper Chevrolet.

Excellent group of people to deal with. Very professional.Extremely customer oriented.

I had the best experience at your dealership. It was the easiest process I have even been through buying a vehicle. Ken Wood is a fantastic salesman, we will be buying our future cars from him. Thank you.

I was pleased with the dealership having all of the paperwork ready when we arrived to pick up the Vehicle. We were at the dealership less than one hour.

The salesman, Chris Hardison, was exceptionally helpful. He came right out within a couple of minutes of us arriving and offered his help. My husband and I have been to other dealerships and get completely ignored. When we met with the lady in the finance department she had everything ready to go and we was in and out of there in minutes. The longest part of the process was the onstar call and Chris going over all of the features in the truck we purchased.

This was my third vehicle I bought from Cooper and the service was as good as now as it was when I bought my first car in 2006 from cooper. They made me feel like family. Thank You

The buying process was very easy from the the test drive to the financing options. Wayne did an excellent job answering all my questions. Everyone at dealership was very friendly and helpful. Thanks for the excellent customer service

After countless hours of searching, I found the exact match of the Tahoe I wanted, but it was still in transit to Cooper Chevrolet. I decided to go ahead and submit the inquiry online and the next day I was contacted by Anna Murray. We discussed the vehicle some and then she sent me over to Brady Donnelly to discuss my trade in. I live in Augusta GA area so it wasn’t like it was just down the street to take my car in for an appraisal, but they were able to give me a quote via pictures (of course verified when i brought the vehicle in) AWESOME! While vehicle was still in transit to the dealership, Brady stayed in constant contact with me because of course I had a million and one questions as I had never reserved a vehicle before so I didn’t know what to expect. Brady never made me feel like a bother! He always answered my questions as quickly as he could! Fast forward and my vehicle makes it to the dealership! Get a text from Brady first thing that morning and we start the ball rolling! Make the 3.5 hour drive the next day and Brady greets us outside before we even make it out the car! Paperwork was a breeze and we were on our way back to GA with our new Tahoe! I cannot say enough good things about my experience with Brady at Cooper Chevrolet; he was AMAZING!

Friendly, helpful, repaired issue in a timely manner, got my vehicle in at appointment time, I was impressed.

Very smooth & easy process! Marc Curley was very nice to with with.

Wayne was very helpful with my purchase of my 2022 Chevrolet Trailblazer! I will definitely recommend him if anyone mentions looking for a car!

Everyone was very nice & Cody Stewart was so knowledgeable about everything about the carsI was looking at. I have been blessed with several new cars but this was the best & Cody was also the best.

Brought brand new tires in 2019. They put two 2017 and two 2018 tires on my 2016 chevy camaro without informing me the age of tires and without my consent. In 2020, I had one tire replaced and it was replaced with another 2017 tire. Worst customer service received by service manager and his associates. They did absolutely nothing to resolve my issue. I also had a coworker to have similar issues with 2019 malibu, who had to take her car to a Cadillac dealership to get an oil change and tire rotation. This dealership is a complete rip off to customers who dont know any better. DONT TRUST ANYTHING THEY SAY. GET A SECOND OPINION BEFORE SPENDING YOUR MONET THERE.

Everyone was so polite and helpful and quick!!! Definitely will be coming back if I need anything else done on my car!

Brought my car in for basic service. My car was in the shop for 41 days. The only time I received an update on the progress of my car was when I called or showed up. Only one employee was allowed to give me information on my vehicle, as the others claimed that they were unable to tell me anything because only the person who received the work order was allowed to speak to me. In the 41 days, I was upcharged for things that weren’t an issue. I heard every excuse in the book for why my car wasn’t finished or even being worked on. On the day my car was supposed to be ready, I came down there and was refused to test drive my car until I paid the Bill. I asked to just open the hood and look at what was done and couldn’t get the doors to unlock. They claimed that it “just” started doing that before I came to pick it up. I was charged another fee for a new key fob.The work done to the car was okay, I but the next day the check engine light came back on. Since they treated me so bad and had my car for so long, I refused to take it back to them. Highly dissatisfied

We did not go there to buy a car. We just wanted to drive an Equinox to see if it was anything like my Saturn. Had planned on trying 4 different kinds of cars. No rush, waiting on car settlement from insurance. Cody Stewart quoted us a price. $5,000 more than we wanted to spend since we wanted to pay cash. We left dealership, drove about 10 miles. Went back and bought the car. Cody was an excellent salesman. Completely satisfied.

Excellent service with a very friendly staff.

Very fast and courteous service staff. Very comfortable going to this dealership.

Bought a 2020 Colorado, the purchase was very smooth and uneventful, salesman was knowledgeable and helpful through out entire process. Had the running boards swapped out for more functional ones and the service department was very good as well. Overall a very nice expierence. Would recommend Cooper Chevrolet to others.

From the time we stepped out of our car on the lot we were treated with kindness and respect. We have been to a lot of dealerships over the years. This experience was by far the most pleasant we have ever had. We drove an hour and a half to get there. Chris Hardison was kind, respectful, and not at all pushy. He made us feel like we had known him forever. He is very relatable. When he took us to Lauren Perkins-Prickett in finance it was the same way. She was very professional but at the same time went above and beyond to put us in the car we wanted. Ive never had a team work so hard for me. Sales people sometimes make us feel like they are doing us a favor by being there. Not Chris and Lauren! I cant say enough kind things about them. I was totally comfortable and felt they had our best interest at heart. I will come back to them next time I want to purchase a car. The entire dealership was pleasant but Chris and Lauren are top of the notch. You have an A-Team in that dealership!

My wife and I were welcomed and were allowed to test drive a new Trailblazer and Blazer. We were not hassled or felt any pressure about what we should buy, it was very comfortable and Cody our salesman was a great help in seeing that we were taken care of.

Literally went in with a hour to close & was greatly taken care of & I purchased a SUV that I didn’t think I could even get & I love it!! & I’m soo happy that I stopped by

The sales staff was awesome. Everyone there was very friendly and helpful. My 1st car they made the buying experience awesome.

I knew it would be nothing but excellence and a smooth process. I am the difficult customer sales hates as I was unsure of what I wanted. The General Manager Chad Pearson made sure I was comfortable with the offer on my vehicle I was trading in, he made the process easy and painless. Lauren in finance helped me weigh my options not only based off monthly payment and incentives but also vehicle features. I will refer family friends and neighbors to Cooper Chevrolet Buick and I will use them for any purchase I have in the future.

It was quick and easy. On time and very efficient!

Service department is excellent. Service was quick and customer service excellent.

Everyone in the dealership greeted us and made us feel very welcomed and at home. We felt like they were actually happy to see us. Its by far the best dealership experience Ive ever had.

Went in for a oil change and they found a problem I didn’t know I had brakes were worn out and I was leaving for the mountains that day they took it in and fixed the problem then very thankful for their through check and taking care of it thanks

My experience in finding and purchasing my new vehicle was very easy, quick and pleasant at Cooper Chevrolet.

Everything was great from the time I arrived until I left. Everyone was professional and courteous. My wait time was much shorter than expected.

Changed oil, filter and tire rotation $70

Like to add huge add-ons after everything was agreed on. They are not here to help you. Would not use them again.

Very personable and transparent. Also efficient. Completed the purchase and trade from start to finish in 2 hours.

What a great place to get your vehicle taken care of by professional people

Everything went smoothly. I had already picked out what was wanted and we did most of the small details over the phone. So it was an easy buy for me and a very easy sale for them.

Awesome service and great folks !!!

Marc curlee was very courteous and helpful with buying my new card!

The staff is always courteous and friendly and most of all prompt

The service department here could not have been nicer. We were in an accident on vacation and our seat belts locked up. They worked us in to a busy Monday schedule and although they couldn’t help us, they efficiently got us in and out and didn’t charge anything for the diagnostic work. Highly recommend these folks!

Had my sunroof sunshade replaced and it also needed the sunshade track! Vehicle repaired I noticed the wind deflector missing! I spoke with Tabitha don’t have her last name! She told me that the deflector doesn’t come with the track and it’s not transferable from my old one! First off she didn’t even know what I was talking about and just went on a rant about me purchasing another and they will install! I say no where is my old one she said it’s been thrown away and I just need to order one! I asked her did she even know what I was talking about she said the plastic part on top of the car. I said no it’s a mesh wind deflector Pops up when u open sunroof. She looks it up says there is not one there picture clearly shows a wind deflector! She is terrible in the service department. U should find out what’s wrong before telling someone who jus spent $1500 on a repair that they need buy a part they forgot to install! Left message with service manager he never called so I called him 3-4 days later and he said he had the part on order and tabitha was supposed to have called she never did, he did apologize Bobby Haynes was his name. He got the situation handled but they never called to tell me it was in so I had to call again and I spoke with tabitha again she was very short with me trying to schedule appt! Only reason I go there is it’s convenient. I hope I don’t have to go back! This will go unnoticed but I figured I take the survey anyway! Nothing against Mr. Haynes he handled the situation! But I’m sure nothing was done or said to tabitha!! Cooper Chevrolet Oxford Al! Horrible service reps!

I had an appointment they took me actually 15 minutes early. I and my son were directed to a clean safe space to wait while my car was worked on and they did the work in a very appropriate time frame and it was very fast efficient and friendly service

The service writer greeted me outside before I even got out of my truck! Service was great and thorough.

Cody sold us the truck. He was very helpful to get the type truck we wanted and let us know when new trucks arrived. He is the best salesman I ever had and I have bought several new vehicles over the years. He worked with us on the price and did not give us a bunch of I gotta check with the manager every few minutes.

Great serviceFair priceAwesome communication

Great staff and excellent service. This is the 2nd truck we purchased from Coopers. We are planning on continuing to purchase at Cooper Chevrolet. Mark, Scott, and Kieth were awesome

Just purchased LT Trail Boss last week. Love the truck. Worked with Ken Wood on the purchase. Ken was a great salesman and I would highly recommend contacting him for any future vehicle purchases. He worked diligently to get me into the truck I wanted. Best dealership I have ever purchased a new vehicle from!

The response time was great. Soon as I pulled up I was greeted by Brady. He did an outstanding job.

From start to finish the staff at Cooper Chevrolet made our buying process a breeze. We traded in two vehicles, for a new car. We were in and out in 2 and a half hours. Many thanks to Anna Murray who coordinated the process. Definitely will be recommending to friends and family looking for a new GM vehicle.

Mr. Mason is By far the Best Guy Ive Ran into Concerning my Vehicle. Hes Patient. He Listens 2 Understand & overall just the Sweetest. He made me feel very COMFORTABLE being in that Establishment. Thank u Mr. Mason for putting a smile on my face when we encounter. For being the 1st one to ask (I stood looking lost for a while, while workers passed by)Hi! What can i do for u today? Kind gestures like that doesnt go Unnoticed by me Considering the World we Live in. Im sure Hes Thinking Its my Job. But 2 me its Sooooo much more than that. Have a Safe & Happy New Year Mr. Mason & I will MOST DEFINITELY Be coming Back. Btw! I NEVER Do Surveys😂This time i made it my BUSINESS to do so😘

They made the process easy!

Fast service with my appointment I was in and out in 35 minutes.

Drove from out of town for a 2pm oil change appointment. It was over 2hrs before completed. No one came to tell me it was completed. I had to go and ask. Gant was a pleasure, but the others were not.

I showed the employee the problem I was having with the windshield washer fluid line. I asked if they could repair or replaces the fluid line. And, of course, he said yes. But, when I picked up my truck it had not been repaired or replaced. So, now I have to take my truck to another place today because someone didnt do their job.

My sales guy, Chris Hardison, was friendly, helpful and very professional with the process of my purchase. AAAAA+++++ Would definitely recommend Chris and the team at Cooper!

Tabitha Brown was extremely informative and helpful regarding the services done on my truck. Quickly put me in loaner vehicle so I was able to make it to work.

I didnt go here but the look on the mans face when he pulled out of the dealership with his Corvette C8, he looked satisfied. So I guess I am too.

From the internet rep, Kayla to Wayne our sales person and Lauren in finance everyone was very helpful and knowledgeable. We couldn’t have had a better experience!

It went great Chris did a great job.

On our way to Talladega for the races, while pulling our camper, we had significant shaking in the steering wheel while braking. It felt like the steering wheel was going to come off. We nursed the truck to the campground and called Cooper Chevrolet and they were extremely helpful and got us in the next day. Turned out to be the internal brake control which they fixed promptly. We had our truck back that afternoon. They even fixed the latch on the console. They are awesome. I would Highly recommend them.

Excellent Work! On Youre Car!

Didnt come to buy, but left with a brand new Buick! What more can I say?

Amazing. Nothing less but amazing.

It was great working with Cody. He made everything super easy and simple!

The wait time everybody is standing around talking not working unacceptable

Wayne was wonderful to work with! Easy buying experience. Very communicative, friendly and knowledgable. I would recommend to anyone!

Service writer was very knowledgeable and accommodating technician completed the work quickly I was very pleased

Barry was a pleasure to work with. He answered all my questions and kept me in the loop on everything. I highly recommend him!! :)

Chris Hardison was amazing to us! He was patient and very knowledgeable on the truck we purchased. I will definitely recommend him to family.

We drove from north Atlanta to Aniston to make this purchase and were not let down in the least. Cooper Chevrolet and especially our sales consultant, Marc Curlee, were ready upon our arrival to execute a smooth transaction on terms we had already agreed upon via emails. This was probably the quickest auto purchase ever. Though we could not come to terms on the value of our trade, the paperwork and financing were a breeze. This dealership pulled no punches and should be a model for other dealerships to follow. I left with a complete briefing on the vehicle and a full tank of gas. Thank you Marc! And thank you Cooper Chevrolet!

Nice people. Clean waiting area. Quick service.

Very straight forward and very professional business.

Great buying experience. Made several trips to this dealership and others before making my purchase here and these guys definitely have the better deals, trucks and the best people to work with. Thank you!

Everybody I talked to was very nice and helpful