50% off sale was the bomb! Got a great deal on a new set of patio furniture. I loved the selection so much, the next time I build a deck, Im going to build it around the furniture I picked. I wish my deck was bigger so I could have gotten the larger teak table and chairs. Great customer service, wish I had a bigger basement!

This store has the very best staff. They know everything about what they are selling. They are extremely helpful and even though the furniture is of the highest quality the prices are fair and the aervice is exceptional. On top of all that they have huge sales on seasonal items In Season!

A wonderful experience at the Annapolis, MD Great Gatherings. Our salesperson Rodney was exceptional! Knowledgeable, so helpful, patient with our time we spent with him making our selection. We purchased a beautiful wine cabinet that we are very pleased with! We will definitely be doing more business with Rodney. He is a true asset to Great Gatherings. Thank you Rodney for making our shopping experience wonderful and non stressful!

First experience a few years ago was great so we went back to upgrade a patio umbrella. Our furniture consultant ( Rodney Dennis) was superb!!! He found our purchase history matched the size and fabric -seamless!! THEN He demonstrated a second umbrella for our lower patio- we bought both!! Unbelievable service and product knowledge!Our original furniture was quality when we purchased it and still looks great today!!

We heard about this place and decided to check them out. The furniture and other items are high quality. Our salesman, Rodney, was very knowledgeable, good spirited, and willing to help you with anything you needed. We were not going to buy, just to look, but we found an outdoor table that we have been searching for, for a long time. They had a sale on it and Rodney set us up with a good deal. We cannot praise Rodney enough with his professionalism and respect for the customer. We will definitely by from Great Gatherings again.

We have been enamored of both this store’s impressive quality outdoor furniture and first rate customer service. Newton has cheerfully addressed our inquiries over the last few months as we have attempted to reach decisions related to furnishing our new outdoor pavilion and deck area. We are delighted that we can marry up our new purchases with a dining set and outdoor seating group that we bought here in 2013. That our ‘old’ furniture still looks amazing is a great testament to the quality products Great Gatherings offers.

Theyve got a lot of nice stuff.... Shuffle board tables, pool tables, patio furniture, bars, accessories. Their prices are generally on the high side... However, while I dont know this empirically, the employees come across as though they are working on commission. I recommend using the store for ideas, not for purchasing.

Great Place to shop, great service. I bought an outdoor furniture set here 4 years ago and I have not been disappointed. When I picked out the furniture we got great service, great advice and great pricing. Since it has been delivered we have had great follow up. Its a pleasure to return to the store for additional accessories because they always remember me, I had one issue that they took care of immediately and today I needed to order a new cover and they took care of the order in minutes at a good price. The staff and quality of furniture is excellent. I will continue doing business here.

This was our first time in the store, my wife was looking for a love seat glider for our patio. We were assisted by Rodney Dennis, Furniture Consultant. Rodney was very patient and assisted us as we shopped around. He was very knowledgeable and answered all of our questions. We happened to be shopping during the tax free sale, so that was an unexpected bonus. We cant wait for our furniture to arrive. We definitely will be back.

My sister and I stopped by Great Gatherings in Annapolis Town Center this past Sunday (10/8). One of my favorite stores, hands down. Their style and quality is surpassed by none! We were greeted by a very charming lady named Paula. Despite our not shopping for big-ticket items on this visit, Paula was attentive and extremely helpful in finding the items we were looking for...A shutout to Paula... thanks for the beautiful gift wrapping...well definitely be back to see you.

My wife and I have been looking for new outdoor furniture for the last few months. After several visits to other stores in the Annapolis area, we were drawn to the quality of the selections at Great Gatherings. Rodney Dennis worked with us to find the perfect furniture and accessories to make our outdoor entertaining space just pop. Thanks Rodney!

It has always been a pleasure to work with Brian at Great Gatherings’ Annapolis location. When asking for assistance in choosing outdoor furniture, each experience with him has been a joy. Brian is a single young man who is considerate, energetic, knowledgeable, committed, dedicated, and who possesses a great senses of humor. He always puts the customer first. Be certain to ask for Brian when you come to the store. He’s a great guy!

My wife and I had the BEST experience at Great Gatherings of Annapolis. We were first greeted by Rodney Dennis within seconds of entering the store. He was very professional, polite, and he was NOT the normal pushy salesperson. We had our infant daughter with us and he showed a lot of patience as we moved from piece to piece all while trying to keep our daughter under control. We advised Rodney of what we wanted and our budget, and he did everything to keep us within that. He was very knowledgeable on the different products as well.When it was time to make a purchase we encountered a small issue. We needed delivery within 2 weeks for our housewarming. This is when Newton Davis stepped in. Newton thanked us for our interest and advised us that if we’re able to decide on a purchase that night, he would do everything in his power to secure the delivery. Not only did Newton secure the delivery, but he gave us an excellent deal as well. I won’t go into detail, but I can say that I will purchase from this store again and again based solely on the customer service I received from these 2 gentlemen.Thanks Rodney and Newton.

First off, this place is huge and is filled to the brim with interesting decor and gaming items that your very unlikely to find anywhere else. So if you have a large empty wall in your home/office and need something that will feel right in a size that large then do yourself a favor and stop in and take a look. That item for my wife and I was a large mirror with a world map superimposed over it. It was awesome and a reasonable price for an item of that size.As many of the other reviewers have stated, their customer service is truly perfect in our opinion. Nobody ever hassled us like a car salesman but whenever we had a question somebody was available to answer it. On top of that they are friendly and sociable. I was already planing on writing this review when I picked up my item. When I was preparing to leave my car battery was dead. No problem, a couple guys came out in the cold and rain to jump my car.Solid service and excellent selection.

What an AMAZING experience! My husband, daughter, and I were looking for pool table accessories and left with new cue sticks, a rack for the wall, bar stools, and a pinball machine. Yes, we bought an electronic pinball machine. Rodney was fantastic answering all of my questions and getting us exactly what we wanted with no pressure to buy at all. The whole process was super easy, fun, and Ive already been called to schedule delivery. We will definitely shop there again. 😊

My wife searched for a location within our area that sold good quality bar stools. Your site came up and you were having an amazing sale!! We went about an hour to get to your store. What a great staff and product line. Brian Matteson was wonderful. Very knowledgeable, not pushy about what to purchase. Offered us free shipping to our home. Ended up purchasing a number of items and will be going back. Cant be more pleased. Thanks, Brian!! The Persans

My husband and I stumbled in to Great Gatherings to look at Patio Furniture. Had no intention of buying anything. Our Salesman is named Rodney Dennis. He is very patient, courteous, and will work with you until your satisfied. I admired the fact Mr. Dennis did not pressure or harassed us like most Salesman. If you go happen to go into Great Gatherings, ask for Rodney Dennis. I guarantee, he will not steer you wrong!

Great Gatherings offered a great selection of outdoor furniture. We found just want we wanted..... great outdoor furniture at a great price point. The staff is very knowledgeable and were patient through our buying process. Rodney was awesome in helping us with our purchase. We cant wait for summer.

Totally impressed with the team. Rodney was an exceptional salesman and was recommended by a friend. He was knowledgeable and extremely professional. Rodney should have his own store.The delivery team arrived on time, worked quickly and were great representatives of Great Gatherings.A Five-star experience!!!!

I had a great experience at Great Gatherings of Annapolis. I was greeted by Rodney Dennis after entering the store. He appeared to be a manager and very pleasurable. He was very professional, polite, and not overbearing as a salesman. I stopped by to look at outdoor furniture for sale items and lounge chairs for our patio. After talking to Rodney, he suggested the perfect chair and fire pit set that was a floor model clearance. The colors of the chair with the fabric and the functionality of the fire pit were perfect. My wife was not with me and she did not answer my phone calls so I was a little nervous to make a purchase like this without her. I am also not the shopper but Rodney was great with explaining the product and providing a display with a fire pit on the floor in the showroom. Rodney was very knowledgeable on the specific product which gave me the confidence to make the purchase without my wife. When I finally reached my wife, she loved the set and we cant wait to go back to the store to pick the set up. I am hoping the weather will allow me to be able to use the patio furniture in the near future. Nice set to sit out and smoke a cigar and partake in an adult beverage. Because of the great customer service I will consider future home furnishing purchases at Great Gatherings. Many thanks to Rodney and the sales team. Happy Holidays.

This store and especially this location is amazing. It may be the best customer service Ive received! Rene went out of her way to accommodate my request! She is awesome! The Piccadilly picnic basket is a gorgeous gift! ❤️ Thank you!

I recently visited Great Gatherings in Annapolis to look at outdoor furniture, not intending to make a purchase that day. I knew what I wanted, but I wanted to check the quality and fabric options first. Although there were many customers in the store at that time, Keith Cohen, store manager, assisted me, responding to all of my questions and making me feel as if I was the only customer in the store. It was a wonderful experience, and I did make the purchase that day. Keith was a pleasure to work with, and the quality of the furniture I purchased extraordinary. I highly recommend Great Gatherings in Annapolis !!!

Bottom line, great customer service. It began with Newton, the sales associate who assisted my wife and me in selecting a table, chairs and umbrella for our deck. He knew not only the merchandise, but also how to assist us in decision making without pressure. The items we purchased were of very good quality, and they were having a sale so we were fine with the price.What took their customer service to the next level was when there was a delay in delivery, beyond the promised date. Brian and Keith both assisted at this point; the communication was quick, clear, and direct. They offered us a pretty substantial cash back or store credit because of the delivery delay, something I did not expect but certainly appreciated. When the delivery arrived, the warehouse had put the wrong umbrella on the truck. Again, customer service. Brian and Keith told me to keep that umbrella, since it was their mistake, and come down to store to pick up the one I wanted from the showroom floor.Were happy with the furniture, and with that kind of customer service you may be sure well be back at Great Gatherings.

My initial contact with salesman Rodney was very professional, courteous, patient and very responsive. He was able to answer all of my questions to my satisfactory and/or follow-up with me timely.Also, I visited the store the following day with a friend and my friend was impressed with Rodneys salesmanship. As such, my friend made a purchase over $1,500.00. I would definitely recommend Great Gathering to my other friends. Thanks for your great customer service!!!

Mr. Newton Davis customer service skills at Great Gatherings were absolutely superb! My husband and I visited this store for the very first time yesterday in hopes of finding a good deal on a poker table; we were greeted by Newton as we entered the store. Newton showed us the beautiful selection of tables in the store, not only did he worked with us to get a good deal, he showed a great deal of respect for military personnel and made us feel so wonderful about our purchase. We never felt pressured and everyone in this store was very friendly. We definitely will return for all our future gaming purchases, and will recommend our family and friends to visit this store as well.Thank you so much Great Gatherings!

We had a great experience today April 15, 2017, at Great Gatherings in Annapolis, MD. The salesman was Rodney Dennis. He took the time to show us various styles of outdoor furniture sets and helped us with making our final selection. Our intent was to just price everything and come back later to purchase. Great Gatherings made us a great deal and Rodney was the right person to work with! His patience and attention to detail sealed the deal. We left with some great surprise gifts as well, that shocked us both.

Just bought our furniture from Rodney. Great service and great help. We went in just to look around and Rodney helped us find exactly what we wanted for a great price.

Stopped by Great Gatherings in Annapolis to find the perfect gift for a friend for Christmas. Walked in and was greeted by Paula and Rene. They were so helpful and offered me amazing advice for selecting a great gift. Highly recommend this store, especially when you want to find the perfect gift for the holidays. Great items, great prices, great staff!!

Recently my wife I went Great Gatherings looking for new Bar Stools for a new bar that we were having installed. As soon as we walked into the store we knew we were in the right place. Every other store we visited had a very limited amount of bar stools, Great Gatherings had so many selections that it took awhile to figure out which ones we wanted. Customer service was awesome. We worked with Mat. He gave us alot of ideas and helped look for the other items such as a pool table lights. Delivery was easy and quick. Everything looks great. I highly recommend visiting Greta Gatherings.

We were in Great Gatherings to shop outside patio furniture. Rodney and Rene helped us find an outdoor furniture set that is high quality (Gloster) and perfect for our contemporary house. They both went out of their way to be sure we were able to get the complete furniture set for the right price. We couldnt be happier with our purchase. Thank you!

My customer experience at Great Gatherings was excellent. I needed to replace the cushions on our Lloyd Flanders porch furniture. I worked with Rene who answered all my questions about the options. Once I identified a primary fabric, she lent her design expertise, listening to my preferences and gently steering me away from potential mistakes as we worked together to settle all the details of coordinating fabrics, throw pillows, welting, etc. She was courteous, professional and most of all helpful.

Just a quick note to say how much I enjoy your store. I was turned onto Great Gatherings by my daughter-in-law and I’ve never been disappointed. You always have unique and one-of-a-kind items and I just can’t help but buy something each time I visit.I also want to comment on your wonderful staff especially Paula McCloud. Whenever I buy a present everyone is so helpful in wrapping and understanding that my gift is making a statement. Thank you for your professionalism and friendliness. I always feel welcome when I visit.LisaChester, MD

Once again we have had a wonderful experience at Great Gatherings. Rodney Dennis was extremely helpful and listened to the needs of our family and was able to help us find the perfect conversation set for our screened in porch. We have purchased from Great Gatherings for many years and have always had a very positive experience.

Rodney Dennis is the best sales representative anyone could every ask for. Fantastic store and expert service, Customer first is what he demonstrates every time we visit the store in Annapolis.We share our experience with all our friends and even strangers whether we are in the store or outside the store.Happy Holidays GreatGatherings!!!.

We had been in search of quality outdoor furniture for months. Constantly spending money to replace dated and weathering sets had become increasingly frustrating and a waste of time.We wanted to create an atmosphere for entertaining that could accommodate our growing family and friends, while standing up to the abuse of weather and grandkids. Rodney Dennis was able to do just that. He was knowledgeable, kind, patient and worked with us to ensure we got exactly what we wanted and needed.We will definitely recommend Great Gatherings to friends and family and return for future entertaining needs.

My name is William LindsayI went to the store looking for deck furniture and purchased a pool table instead. A salesperson greeted me as soon as I walked in the store and said if he could not assist me right away than I was free to browse around until I needed his help. I must say that it was so refreshing not being pressured to buy anything.Five minutes later I ran into Newton Davis and this guy knows his stuff.He educated me about any of the products I showed interest in and made me feel like I was his personal client. He must be commended for his 5 star customer service. I may be back for that patio furniture after all.Thanks to all the staff at Great Gatherings Annapolis.

I went into great gatherings to casually look at some patio furniture.. I saw a round table with 6 chairs that looked like something I would interested in.. The sales guy Rodney can over to see if I needed help.. I said this stuff was way out of my budget.. So Rodney told me they had a big sale and the piece I was looking at was actually on clearance.. I was intrigued. Then I said I actually needed 2 of the set for the space I was looking for furnish. The sales guy hopped on the phone and called some other stores and found another identical set.. I told him I didnt need the umbrellas that came with the set, he told me we can work that out of the deal.. Rodney Dennis is truly the I can make it happen guy for me.. So I ended up buying the 2 sets.. (and for the record, I am not the guy that makes snap decisions) They were deliver free without a hitch. There was a little misunderstanding about the back pillows and Keith the store manager worked that out for me.. All in all the experience could not have been better. I look forward to lots of use in the summer months to come!! Thanks GreatGathering for a wonderful buying experience..

Our first visit to Great Gatherings. We definitely will be back! The store is stocked and well displayed with high end outdoor furniture, bar sets, etc. Very large selection. We were looking for a sofa for our sun room and Keith was very helpful in assisting us find the right one for our needs. No pressure, no hovering. We looked at several options and were very happy with the one we chose. This store is certainly a go to for outdoor furniture, game tables, etc.

We walked into Great Gatherings on a Sunday not antipating a purchase. However, when we saw the quality of their outdoor furniture and the enticing end of Season pricing, we jumped at the opportunity. The warranty made the deal that much better. Thanks to Rodney, We feel that this will be the very last patio set we’ll ever need to buy.

After tirelessly looking for bar stools that were only online or a few per store we were told about Great Gatherings in Annapolis. WOW! The “Largest selection of “Comfortable” bar stools around! Rodney was very helpful and patient. He took us thru the entire store to make sure we got exactly what we needed. We purchased 4 bar stools and a pub table. Every party we have is filled with compliments on their style and comfort. Thank you Rodney! We will be back for that shuffleboard or video arcade game.

GREAT STORE!! AWESOME PRICING!! Loved being able to get back to real family time and having the staff help us with gatherings! Love the sales people - not pushy and REAL helpful! Kasandra was wonderful with the games and Margarita Machine - and Rodney was fantastic explaining the gaming tables and patio furniture!

I was pleasantly surprised with how friendly and helpful the staff was at this store. I usually find that in larger stores its impossible to find a staff member. I was really impressed with the unique selection of entertainment accessories. There are a lot of little fun things here that would make great gifts. I will absolutely be returning for another round of shopping as I am sure I didn’t get to see everything this store has to offer.

This is one of my favorite stores in the town center. Great gatherings has become the gold standard for which I compare all other customer service experiences to. Every sales person Ive come into contact with has always been polite and eager to help. The manager Keith is dream to work with. I will be a life long customer.

I shopped around for months to furnish our new deck. The top-of-the-line furniture is over priced everywhere but Great Gatherings beat the competition by a considerable amount to include free delivery. What set them apart is the service. Once you walk into the store a customer friendly sales person greats you. They know when to leave you alone and when to assist. The products that carry are first rate. There are a few similar type of stores I visited that I would rate the service as an F but not here. I went to the Gainesville location and highly recommend it. There was a promotion we did not see. By spending a set amount they gave a gift of outdoor service ware. Our salesperson (Richard) pointed it out then gave us the next highest level of gift. After we left he called and told us that he gave us an older model machine and to make sure we brought it back for the upgraded model. We are not ones who like to spend money but when we do we like to feel that the experience was worth it. This is that type of store!

RODNEY DENNIS IS AWESOME!!! I NEEDED A NEW PATIO UMBRELLA BECAUSE MINE BROKE THE NIGHT BEFORE. HE EXPERTISE AND CUSTOMER SERVICE IS SECOND TO NONE. IVE TOLD ALL MY FRIENDS ABOUT THIS PLACE AND WILL BE RETURNING IN THE NEAR FUTURE

Rodney Dennis at the Annapolis. MD store is an Exceptional Sales Consultant! His knowledge of outdoor and indoor gathering furniture and patience with his customers are to be admired! I highly recommend that you ask for him on your next visit!! Kudos, Rodney!

I had an awesome experience with shopping and purchasing an outdoor dining set with a fire feature from the Annapolis store. Thank you Rodney Dennis for your professionalism and assistance while I shopped and made my purchase. I would definitely shop there again!

Newton and Rena were extremely helpful in picking out a table and chairs for our balcony of our new home. We went with a 30 Bistro table and 2 swivel chairs that are sturdy, comfortable and great looking. Delivery and set up was easy to arrange, professionally done and on time. Well done.

If you are looking for outdoor furniture, you must come here. I had been looking for months. I had searched online and visited several stores, and I just could not find what I was looking for. After seeing the commercials for Great Gatherings, I decided it was worth a trip. When I finally had an opportunity to go to the store, I misjudged the time and arrived at the store 15 minutes prior to closing. I met Keith, and explained that I realized the store was about to close, and would be happy to obtain a card and information on certain sets; I could come back at a later date. But he stayed late and took his time to show me around. He did not pressure me or rush me, and an hour after the store had closed, I made my purchase. Truly, excellent service, and the excellent service continued through the delivery of the furniture. Moreover, the furniture is exactly what I wanted. I could not have made a better choice!

Walked in looking for a solution for a sunny and often unusable backyard patio.With excellent and professional advice from Newton, we walked out with a rapid delivery date for a Treasure Garden 13 cantilever patio umbrella. Umbrella arrived as promised and we were soon enjoying our patio as we intended when we designed it. As Newton promised, it was like adding a room to our house.I highly recommend Great Gatherings and the crew there for any entertainment venue or needs.

We love this store. We wish we could buy everything they sell. Everyone of the sales people are courteous and full of good information about their products. We recently purchased a patio set and Rodney Dennis (our salesman) could not have been nicer. No sales pitch. No pressure. No BS. He let us take our time, change our mind and included optional info we were not aware of.These guys know their product and know how to treat their customers.We will most certainly be sending customers your way.

I was looking for outdoor furniture for over a year and finally stopped by Great Gatherings in Annapolis, last September. I fell in love with so many outdoor sets (hard not too) everything there is so beautiful! No comparison to the stuff in other big chain stores (quality and service)!Mr. Keith Cohen assisted my husband and I with our purchase for our new deck. We had to exchange two items and with no hesitation Mr. Cohen helped us out. Deliver service was also excellent!Beautiful furniture and Great Service!Thank you Keith!Sincerely,N.Navas

It is our great privilege and heartfelt gratitude that my wife and I want to share comments on our experience with the Great Team at Great Gatherings of Annapolis that helped make our empty basement into a breathtaking and very extraordinary creation. As an example, we just invited our neighbors to help inaugurate the completed project and all were in astonishment and wanted to know who helped put all the pieces together. Yes, Great Gatherings of Annapolis.For background, we moved into our new home 1 year ago and still had the basement to furnish. My wife and I shopped around extensively and we were very apprehensive of selecting anything until we can see how all the furnishings including artwork would all come together. It all came together the moment when we walked into Great Gatherings of Annapolis. Keith Cohen, the Director of the store, and Rene Lagana, Design Specialist & Visual Merchandiser, teamed up and spent the whole day helping us choose the furnishings and artwork and went above and beyond to make sure our shopping experience was enjoyable. The quality of the furniture and artwork speaks for itself and not only helped make our house a home but will be enjoyed for many years. Both Keith and Rene checked up on us to make sure we were happy with our purchases. Rene even came to our house to check out the final arrangement. We will be recommending this store to everyone we know and we will definitely be return customers.Overall, the entire process went exceptionally well. Keith and Rene were very courteous and very professional and they were so easy to work with and talk to. Additionally, both worked together so proficiently. We are so thankful that Great Gatherings has such a dedicated team of employees.We love our new furniture and artwork and the excellent customer service we received from start to finish!If you want a fully competent and trusted team that truly cares about their clients, you want Keith and Rene.Thank you very much and best wishes for the holiday season.

Cute details and decor for home or gift giving but the employees follow you around. Very annoying behavior. They were literally 3 feet or less away standing there watching you as you were shopping. I finally had to ask to be left alone.

I was in the store on Tuesday of this week and Kasandra was absolutely amazing! Very helpful and knowledgeable. I left very happy and will be returning.

Great Gatherings in Annapolis MD is a wonderful company to work with. I have been a client of theirs for over five years. Ive invested thousands of dollars in my porch through them, and I believe in their business whole heartedly. I had a problem with one chair that needed repair and they were able to send me a replacement right away. I can honestly recommend Great Gatherings to all my friends and family members with no hesitation at all!!! They come highly recommended!!!

We bought the Cabana outdoor seating along with the cantilever umbrella to outfit our deck. What great looking and extremely functional furniture. Newton is very knowledgeable and was quite helpful in describing all the features of the furniture, the umbrella in particular, making us very comfortable with our selection. We cant wait to entertain!

The staff here is so great!! I especially had a wonderful experience with Rodney Dennis with my recent purchase. He was so patient with me because I came back 4 times endeavoring to make my mind up on what to purchase (so many choices). They have quality items and great staff to walk you through the process. My family has bought several items from this store and I know the new stores in Fairfax VA and Loundon County will be a HUGE success.

Another great experience at Great Gatherings. We have bought several items from the Annapolis Store over the years and even given gift certificates for Wedding Gifts. Newton was great, he listened and made suggestions on the fire pits he thought met our style. We ended up buying the whole ensemble.

AWESOME STORE!! Rene is amazing! She pointed out all the deals, helped me finish all my gift shopping!! So many unique things! Thank you Rene!! I’ll be coming back LOTS!!

Our family was provided with friendly and knowledgeable assistance in the purchase of a new pool table from Rodney D.! We are appreciative that he shared his expertise with us to help us pick the right table for our family. Thanks so much!

What a wonderful store and wonderful people! Jake is awesome and helped me find the perfect gift! Great Gatherings is my new go to store for unique gifts! Check them out! You will not be disappointed!

There is a reason this place is named Great Gatherings because it is “great”. Some of the best show room ideas I’ve ever seen on display in a store. Everything there is all set up for you to visualize how it would look in your home. And they work with you on pricing!

The Ser ice was fabulous. I had been shopping all day and was tired and Paula who works there stayed with me until I found what I was looking for, she even helped me pick something nicer then what I thought I had originally wanted. great customer service. thank you.Anne Johnson

My husband and I bought furniture for our newly finished patio. I was planning on a huge cookout and our new furniture would be so beautiful and functional for this event. Our furniture came in about a week before our event. However, the shipment was not complete. I was disappointed that I did not have all of my furniture and decided to reschedule the event. I expressed my disappointment to the manager of the store, who was very accommodating. I believe his name was Kevin. He wanted to make sure that we were not disgruntled customers. He began by apologizing for the situation and spoke to us about making sure that he would keep in contact with us about the travel and delivery of our furniture. We were compensated for our furniture being on back order. We are very pleased with their customer service. I know that we will continue to purchase at Great Gatherings to add to our patio decor!

GREAT customer service and my husband LOVES his pool table. Keith was outstanding and the thank you gift sent by Newton was fabulous. I would greatly recommend this Great Gatherings location to anyone for the optimal service and quality of our purchase. Top notch, for sure!

I walked in to Great Gatherings at Annapolis Towne Center and found a tremendous variety of furniture, pool tables, bar stools and more. I found gorgeous decorative plants perfect for my family room and some cute stocking stuffers too. My favorite things were these wine holders shaped like high heeled shoes for a bar. I gave them as hostess gifts and folks raved about them. They even agreed to hold a couple of items until I could get my husband in to look at some items. The customer service was fabulous and the manager herself bent over backwards. They had great low pressure sales personnel that left you on your own but ready to answer any questions and clearly possessing excellent product knowledge. I am a loyal customer now.

Just had a fantastic experience dealing with Great Gatherings in Annapolis. Went to Annapolis Parole Plaza this past weekend. Me, my wife, and daughter decided to go into Great Gatherings to check it out. The store is AMAZING, and they had some nice deals. We did not go in there to buy anything, but we met one of the managers Mat Lantz. He was very friendly, knowledgeable, and easy to work with. He showed us around and showed us some tables since we did want one. The deal we got was very fair and the process was easy. We bought a pool table that came with 2 chairs, wall rack, all the accessories, and a ping pong top with accessories plus delivery and set up. The store also has many other games, fun home options... Anyway, the installers just left our home and I actually called the store to tell management how professional, friendly, and courteous they were. Set up was perfect and they were truly nice guys. Not your normal installers for sure. A cut above in my opinion. Truly a great experience from beginning to end. If I could give them 6 stars I would. If you are thinking about a table, or other nice game addition to your home you need to start there...

We were looking for outdoor furniture that would outlast us and found it at Great Gatherings in Annapolis. While it was not the least expensive, what brought us back time and time again was the service and friendliness of Keith Cohen and his staff. What a great team! We did experience some warranty issues but had nothing to worry about because once we contacted Great Gatherings, the issues were resolved with no questions asked and a smile. The level of respect they showed us was impressive. We then bought a liquor cabinet and other items. Our friends have also bought from GG based on the experiences weve had. Whats really important to note is that we have moved out of the area and we still call them for whatever we want and they send it to us. Thats good service!

Our experience at Great Gatherings in Annapolis was fantastic. We were looking for patio furniture and Great Gatherings by far had the best selection and quality. Our salesman Keith was so helpful and patient throughout the process. Thanks for making our shopping experience so enjoyable!

I was looking for a secret Santa gift and Pauls McLoud took me all around the store until we found the perfect gift at my price point. What an amazing customer service experience. My new favorite store for all occasions.

My wife and I found Great Gatherings of Annapolis to be extremely well stocked with a large selection of indoor and outdoor furnishings and fun items. Our sales rep, Rodney Dennis, and the entire staff was courteous and extremely helpful. Simply put, we had an amazing experience and will definitely recommend to our family and friends. I will return for more items.

My girlfriend and I just bought a home together and have been keeping an eye out for the things we need. Great Gatherings was just the right place for us. The first thing we noticed was the Labor Day sales sign outside which made us want to inquire further inside. We zoomed in on the Bar sets they were offering. Brian Matteson stepped right us and helped us better understand what we were looking for and what we needed. He could explain the details with such great knowledge and understanding that I knew when we purchased the bar, it was the right one for us and our new home. 5 Stars for a 5 star experience.

Great Gatherings in Annapolis is a great place to shop and even to just browse with your family. Whenever we visit the store the staff is always welcoming and helpful, yet does not hover over you at all and allows you to just enjoy your visit without being haggled. We recently purchased a propane firepit and worked with sales associate Rick Wang. Rick was extremely helpful and informative. He provided all relevant details and pictures asked for by text message right away and worked with me on the price as well as making the delivery date convenient. Ricks direct feedback, recommendations on different products and information were the key factors to making the purchase.

I had a very good shopping experience at Great Gatherings in Annapolis. Even though I was buying an inexpensive item, and spent a lot of time trying to decide, Rene Lagana was very attentive and helpful the entire time. I would not hesitate to shop there again.

Today are experience in great gatherings was very pleasant. And our sales consultant Rodney Dennis was well knowledgeable and professional and helpful! Everytime we go in there we have a great experience!

Always a pleasure shopping here. We received top notch customer service and the best quality outdoor furniture. Rodney was EXTREMELY helpful. If youre looking for outdoor patio furniture. This is the place to go for everything.

Found the cutest holiday gifts! Spent hours in the store picking out my favorites. Paula and Rene were super helpful. Absolutely love this place!

Great Gatherings in Annapolis was a warm and inviting place to shop. The staff was very friendly and helpful. We were greeted right away and Newton was extremely friendly and provided us with all information needed to get our furniture ordered for our new screen porch.

I just bought my second set of furniture from them. The first set was for my back porch and this was for the front. I worked with Newton the first time and Brian the second. They were both very knowledgeable and helpful. No pressure at all. This is a high end store, so you’re going to get nice furniture next matter what. I compared prices with other vendors as well and they were the same or lower. That said, it’s expensive furniture, but you get what you pay for.

The store, and in particular Keith Cohen, are the best to work with on any size of project. This is my second project with Great Gatherings and their sales advice, delivery, and after-sale service are exemplary. I would definitely choose this store and Keith Cohen for any project you may be considering.

We had a wonderful experience at the GreatGatherings store in Annapolis. We were looking for a quality patio dining set and Newton our sales consultant was very professional and helpful. He explained the different dining sets in great detail. He was also very attentive but gave us space to decide which set would be best for our home. We would definitely return to GreatGatherings for quality outside furniture and would absolutely ask for Newton for quality service!

Ive found my new favorite store for coastal décor. I was amazed also with the selection of outdoor patio furniture, pool tables/games, bars/stools and so much more. Rene` was super sweet and helpful and I could tell that any of the staff would have been eager to help me.

Bought recent outdoor furniture for balcony... great price!! Great experience!! Luv the staff!! Thank you for all your help kasandra!! 😍

Renee and Keith were very helpful. They helped us find the perfect dining table and accessories. Service was exceptional! Thank you.

This is a great place to find gifts - theres something for everyone in here. I love all the different types of glassware they sell, along with the Stonewall Kitchen mixers. Ask for Kasandra - shes very helpful and full of suggestions without being pushy.

We had the best service with Rodney Dennis. You know you are in great hands with him. He listens to your needs as a customer and makes sure you have everything you need when you leave the store.

We are repeat customers and the level of professional service is always the same. Rodney has been our salesman each time. The selections and quality are superior.

Excellent selection of outdoor furniture, bar stools, pool tables, decorative items, gift ideas, etc. Customer oriented staff helped us greatly in selecting outdoor furniture, including cantaliver umbrella, that made our waterside outdoor dining beautiful and welcoming. I highly recommend them and can’t wait to purchase a fire pit next!

Rene helped me pick out some unique gifts for some family members that have it all. Very helpful and would highly recommend her and the team at Great Gatherings!!!

While visiting Great Gatherings we were welcomed by Rodney the sales person. He took time to explain and show us the patio set that we purchased. We recieved great service and excited about our new patio set.

Great place to check out if you need anything for indoor or outdoor entertainment, aside from food and alcohol.

OMG! I love this store!!!! They have everything I needed for 5 star entertaining in my home! The customer service was excellent and Rene was extremely helpful with making my selections!!! Definitely must visit!

Update: After the pandemic forced them to abruptly close, Offenbachers Home Escapes bought the business and inventory in Dec 2020. They have reopened under the new brand name at this location and, thankfully, have reduced the game room furniture to a fraction of the store. What was unexpected was finding hot tubs for sale in one part. I only wished they transitioned last spring because my wife found a few sets she would have liked for our patio that were better priced than what we paid for ours.Ive bought furniture from them in the past but this latest trip there left me feeling molested by a used car salesman. The guy just wouldnt take no for an answer until a phone call gave us a break from the constant hammering. I hesitate to return after that experience.

Ive been doing a little online research for a gas fire pit and some patio furniture. The prices Ive seen have been all over the place, but I didnt like the reviews of the fire pits. So I decided to go to Great Gatherings to see what they had to offer. The sales person I met was Rodney Dennis and boy was I blessed. Ive purchased from here before and he gave me good advice then as well. Rodney is very knowledgeable about the products being sold in the store. He directed me to the Tropitone fire pits and furniture and Im in love!!! The quality (commercial grade) is exactly what I was looking for. Rodney took the time to show me all aspects of the fire pit and how it works. This is what customer service should be. He never rushed me, or left me to go somewhere else. He answered every question I came up with and then to top it off, spent even more time helping me get the right pieces of patio furniture to go with it. I am soooo excited and cant wait to get my set. Great Gatherings and Rodney Dennis are the BOMB!!! You gotta shop there.

We are so happy with our purchase of our outdoor furniture from GREAT GATHERINGS. They worked with us on design and had amazing service. I would recommend working with MATTHEW LANTZ! Matt was patient and followed up on every question. He is an expert in furniture!

Thanks Rene for your patience and assistance in helping us pick the perfect artwork for our home! I cant wait to see it hung in our foyer!

I love this store. So many fun things, I could spend hours. The customer service is fantastic, sales people are friendly and professional.i have referred many people here. no where like it around.

Always have the best experience when we visit this store whether we buy anything or not. Keith Cohen, Rodney Dennis, and Kasandra Griffith are great all around, very helpful and never put any pressure on you to buy anything. 100% satified with our pool table we bought from Rodney last year and cant wait to have our new outdoor furniture delivered.

Love Great Gatherings in Annapolis, Maryland. Rene was wonderful to work with! My wife and I stop in every visit to Annapolis. Highly recommend!