, Ive bought my car for 3 months. Havent my official license plate number come out yet
A few days ago I received a notice that a software program required updating/reload on TOYOTA vehicles and one of the models involved I owned. A few days later KOONS Annapolis TOYOTA sent a reminder that scheduled service was due. I was able to schedule the appointment so both issues could be addressed. The software upgrade required several hours, my service agent arranged for shuttle service to my home. A few minutes ago my service agent, Kendall phoned to explain the scheduled work was complete and arrangements would be made to deliver my vehicle so I would not have deal with wind and rain. Great customer service, a finely tuned process to deliver a great customer experience, thank you Koons Annapolis Toyota.
Great Service
- Address:1107 West St, Annapolis, MD 21401, United States
- Site:https://koonstoyotaannapolis.com/bodyshop/index.htm
- Phone:+1 410-280-6329
- Auto body shop
- Monday:Closed
- Tuesday:Closed
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–5PM
- Sunday:8AM–5PM
- Wheelchair accessible entrance:Yes
- Wheelchair accessible parking lot:Yes
- Wheelchair accessible restroom:Yes
- Mechanic:Yes
- Restroom:Yes
- Appointments recommended:Yes
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