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Lewis Jewelers
2000 W Stadium Blvd, Ann Arbor, MI 48103, United States
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Lewis Jewelers
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Pa
Review №1

We came to Lewis Jewelers to get my wife’s wedding rings off for upcoming knee surgery. We assumed that the rings would have to be cutoff but Devin helped her get the rings off without cutting. We were also interested in replacing the rings and he helped us find a beautiful new ring that we were able to purchase and take with us, the size was a great fit. The whole experience was great and I’m sure we will return to Lewis Jewelers in the future. Thanks Again! .. Paul & Betty

Lu
Review №2

My name is Kimberly I was very nervous going shopping to pick out my dream ring 💍 you see I dont know much about jewelry this is my first investment. I cant even begin to say how thankful I was for Lewis Jewelers never has there been kinder people to work with. Especially Lucinda !!! She was so patient with me and kind, She taught me about diamonds showed me the difference between colors and qualities, natural and labgrown. Also when I found what I wanted to do she moved mountains to get it for a price I could handle, even called the companies to see if they could design my ideas so I could see it first before it was made. Lucinda became my friend through this process we talked about lifes struggles. When I had to pause things for a little bit she was able to jump right back in and help me when I came back because she saved all my info. Today I finally have my dream ring thanks to this wonderful store and its absolutely amazing employees I think youll be blessed if you try them. I cant give them enough stars !!!! Lucinda you will see this customer again!! Im recommending you to everyone. And I have to add Lewis Jewelers really gave me a great deal. Thank you guys from one totally happy customer my forever ring is gorgeous 😍 ❤ ♥ Hugs Lucinda 5 stars 🌟 for you too!! --Kimberly Barron-Ratz

No
Review №3

As always they were amazing pleasant and a joy to work with. Went out of the way to make sure everything was perfect. The custom ring was exactly as wanted !! Thank you Keith and the rest of the staff.

Ro
Review №4

Lewis jewelers is the place for all your jewelry needs. Full stop! On a recent trip to Ann Arbor the engagement ring I had just presented to my fiancé less than a week earlier, one of the diamonds had fallen out. Luckily we were able to find it and after trying a couple of the mall jewelers(staying in a nearby hotel), we phoned Lewis jewelers and spoke to Carrie Barber, who told us to come in so that they could look at the ring, and assess the situation. They determined the ring could be fixed and did so in less than two hours. We were relieved to have the ring fixed and that our trip to A2 wouldn’t have a dark cloud hanging over our stay. Carrie, the on-site jeweler and the rest of the staff that weren’t helping us were all warm and welcoming. Answering all our questions as we were waiting to hear from the jeweler. Because of their prompt attention and quick turnaround time on the repair, we were able to show the ring and share our good news with family and friends that same evening.Sincerely and gratefully yours,Robert B DiGiovanni Jr.

Ke
Review №5

I was very impressed with Lewis Jewelers. The knowledge and concern expressed by their staff to ensure you get exactly what you need to the highest standards is a rare commodity today. Thank you!

No
Review №6

Really good services, attentive, helpful staff and beautiful, affordable jewelry to high end designer jewelry, even fantastic Turkish made jewelry.I found a perfect gift for my granddaughter! Have also had jewelry repair done there. Honest answers to questions and no hard sell. I could take my time making decisions. Have lived here many years and have always done business with Lewis Jewelers.(Also easy parking!)

Ni
Review №7

Lisa and Libby made our engagement ring shopping experience a pleasure. They took their time and educated us and were really happy with what we picked out. Id highly recommend Lewis Jewelers.

Ho
Review №8

We love Lewis Jewelers! They always take great care of us. I took my custom made earrings in for repair and they didn’t even charge me, as it had only been about a year and half of wearing the earrings. What a wonderful surprise gesture!! Such great customer service from them as always!!

Pa
Review №9

Sarah and Angel were wonderful. I came in without knowing what I wanted to upgrade my ring to for our anniversary, but they helped me find the right design to be customized just for me. Thank you ladies for all the help and for your amazing patience!

Ra
Review №10

I took a ring to have it resized, the work was great and was completed in the time I was told. Will be going back if I need any more work done. Thank you

St
Review №11

Always an amazing experience at Lewis Jewelers! I’ve worked with a few different folks here and they’re always pleasant, straightforward, and provide exemplary customer service. This is for me the ONLY place to buy jewelry in the Ann Arbor area! Special shout out to Lucinda for my most recent purchase!!

de
Review №12

I have had wonderful experiences working with Lucinda at Lewis Jewelers. She really took her time with me to make sure I got exactly what I wanted. I must have tried on about twenty rings before I started to narrow down exactly what I was looking for and Lucinda never rushed me. In fact, she was very patient and as she got to know my style, found more rings she thought that I would like. I finally found the perfect ring! After two years of owning the ring, I decided that the setting was too high for me, and for that reason I wasn’t wearing it often enough. My husband noticed and kept asking why I wasn’t wearing the ring. I returned to Lucinda and she worked with me and a designer to lower the setting while maintaining the beauty of the setting. They took their time and came up with CAD designs for me to approve. I could not be happier with the new and improved ring!!! It now sits lower on my finger so I feel more comfortable and still looks stunning! The team at Lewis is outstanding not only with their craftsmanship and attention to detail, but also with their customer service and friendly attitude. Highly recommend them to anyone!

Ia
Review №13

Awesome buying experience. DK is the man and went above and beyond making my first luxury watch purchase a great one. Highly recommend calling in to learn about any specials they have running. I will definitely be returning for any future purchases.

Al
Review №14

The staff was super helpful and personable. My fiancé had no idea what he wanted in a wedding band, and the staff was super patient and made sure he was comfortable with his choice.

Du
Review №15

Fantastic experience every time I go in. Went in and looked at a watch the first time and was helped immediately. All my questions were answered in detail. Next I went in to find something for my wife. I spoke with Shawn and she was fantastic. Extremely helpful showed me many different things in the price range I was shopping for. Very patient and wonderful customer service. As far as I’m concerned this is the only place I will ever shop for jewelry in the future. Thank you all so much keep up the great work! Do you have gained another customer for life!!!

P
Review №16

Great staff and PAUL IS AWESOME. I live out of state and HE PERSONALLY HANDLES ALL OF MY WATCHES. Thank you for all you do and please everyone deal with PAUL I will personally guarantee your SATISFACTION

PJ
Review №17

I have great service every time I go to Lewis Jewelers. I have a favorite assistant, Lucinda, but others are also excellent. It’s an honest upstanding store. I’ve been going there 20+ years so consider myself informed.

Ma
Review №18

Sarah, was/is amazing! Very personable and attentive. Gave great recommendations!

Ma
Review №19

Best place to buy unique jewelry or get your jewelry or watches worked on. I’ve bought several rings for my wife here as well as her engagement ring and my wedding ring. They are easy to deal with and are always willing to deal. Highly recommended.

Je
Review №20

I took my men’s wedding band to be resized. They looked at it and decided it needed to be cut and then have material added. The ring is gold and platinum. They offered 2 options and price points. I selected to use both materials to make it look seamless. I requested to have it back in time for a trip.Not only did I get the ring back several days sooner than expected, they also informed me they found a way to enlarge the ring without having to cut it and The cost was substantially lower!The ring fits absolutely perfect and looks like new! I will always go to Lewis Jewelers from now on!

Ch
Review №21

Keith and his team are wonderful to work with. My husband met with Keith to design my engagement ring, Keith thought of every detail and made such a foreign process easy for him. Michael was able to email last minute requests for the ring and Keith over delivered, I love my ring! We worked with Keith to design our wedding rings, they are the perfect compliment to my engagement ring. We still to this day stop and enjoy how beautiful they are. I also had Keith reset an opal of my late Grandma, which is beautiful and I enjoyed wearing on my special day. I encourage all couples to visit Lewis Jewelers!

Fr
Review №22

I heard a lot of good feed back from friends and family. I took my ring for resizing. I can wait to see it finished. This ring is so precious. Pray everything is perfect 😇

Er
Review №23

Total professionals. Been in business forever. Helped me buy watch bands. Didn’t try to upsell. One of the last jewelers in Ann Arbor. Looked like the place to go for wedding rings, judging from the crowd the day I went in.

De
Review №24

Shawn is an amazing jeweler and very knowledgeable. Her customer service is wonderful. My ring is amazing, within our budget and I can not say more about my experience because I am speechless. We selected a Hearts On Fire ring and it is absolutely stunning.

An
Review №25

I went into Lewis Jewelers to consider a replacement for my mother’s diamond in my wedding ring. Mom would definitely approve, btw. Mr. Lewis and a lovely staff person, (whose name I would misspell if I included it) assisted me. They found me a beautiful diamond, placed it in the ring and sized the ring within a short waiting period. They did this during a crazy busy day. They provided a beautiful ring and wonderful service! THANKYOU Lewis Jewelers!

Da
Review №26

I took 4 pieces of jewelry in for cleaning, inspection and simple repairs. Shawn was extremely thorough in documenting each piece of jewelry and what services I wanted for each. I did tell them I wasnt in any hurry and I wanted everything done right. It took 10 days for the work to be completed. But, I could not be more pleased with the results. My wedding ring looks like new. My husband even remarked on how beautiful it looked. The other pieces were totally revitalized. I absolutely will return in the future.

Je
Review №27

Thank you so much for a great experience! The staff are amazing; providing great service along with high quality products. Libby went out of her way to make sure we got just what we wanted. We love the ring and will definitely be back!

Al
Review №28

We (our family) love this place! Libby is awesome. They have assisted with some of life’s most special moments. From engagement/wedding rings, and other family moments. Thank you for your great service!

Il
Review №29

Like many people, I had some major financial setbacks over the last year and had to sell some jewelry. It was a nerve wracking experience but the people at Lewis were so professional and kind (at the same time) no judgement. One thing that made me feel a lot better about dealing with then is that it turned out they actually gave me the best value for what I did end up selling to them when I took the pieces I didn’t sell to a couple of other places andwas low balled on their value.When I’m in a position to buy again, this is the first place I’ll patronize.

Sp
Review №30

Are u guys wholesale jewelry makers for jewelers. Ive been in the business for a short time and cant find a true wholesale supplier of chains and pendant casting for may business.

Re
Review №31

Lewis jewelers is an amazing place to go for anything as simple as a chain, or as complex as a custom memorial piece of jewelry (they have done 2 beautiful pieces for me!). Weather or not you are spending a lot of money or not - they will treat you like you are there for a special experience and give you high quality service.

Ju
Review №32

I was very nervous when I first started the process of getting an engagement ring, but after finding a design from Lewis Jewelers, I got connected to Shawn Rummel who made my experience amazing! I had fun shopping, I felt taken care of, and the customer service I received from Shawn specifically was the best part. All of my shopping was over the phone through call and texts since I live in New York as well, so the fact that I am so pleased despite never having actually been at the store physically or met with Shawn face to face speaks volumes to the care and service that this store offers. I will be doing my jewelry shopping from here for the rest of my life. I now recommend this place to my peers who are looking to get engaged or buy jewelry. Thank you for the amazing rings! They are perfect.

Rh
Review №33

Every time I visit my favorite jewelers store, Lewis Jewelers, I am welcomed immediately upon entering. I see many smiling familiar faces. Each one has a specialty to her/himself. This time I was assisted by Kyle for my watch band and from a new member of the team Shawn. Thank you both for continuing the excellent service you give to your customers! I appreciate it greatly!

Da
Review №34

Excellent customer service! I’ve dealt with Libby for 7 years and will never buy any jewelry anywhere else. Everyone is very knowledgeable and friendly. Highly recommended.

Je
Review №35

I visited Lewis Jewelers after the jeweler in my hometown retired. I was nervous to go somewhere new since I’d been going to my previous jeweler for 30 years. The salesperson at Lewis was easy to work with, listened to my needs, and was efficient. They did a superb job resizing 7 various rings (platinum, white gold, yellow gold, and rose gold). The quote was far and the rings look beautiful. Highly recommend!

Kr
Review №36

Another great experience at Lewis Jewelers. Today I picked up a Breitling to add to my Tag Hauer watch and custom chain that I also purchased here. They gave me a great price and the service was second to none.

Da
Review №37

I went to Lewis Jewelers for a watch repair based on a recommendation and based on their reviews. They identified the issue with the watch but were unable to fix the watch due to the manufacturer not selling the parts. Much to my surprise I wasnt even charged a service fee for the diagnostics. Granted they couldnt get the parts to fix it, but it has been my experience with other Jewelers to get charge a fee with or without completed work. 5 Stars to the Service DeptFurthermore, when I went to pick up my other watch I also found myself purchasing a new watch. I worked with Paul to complete the purchase. Paul is very experienced in the market of Luxury watches and was extremely helpful and more importantly patient while I pondered my choices. From trying on to sizing the rubber strap to explaining everything, Paul was FANTASTIC. 5 Stars to the Sales DeptThey are certainly not local to me, but I will gladly make the trip anytime I need anything watch or jewelry related. Lewis Jewelers has earned a lifetime customer.

ja
Review №38

Great experience! I was buying a replacement diamond and had Shawn for my sales person.She spent a LOT of time with me, answered every question & concern, and was patient. I had fun too! No one seemed snobby and it felt like all the employees liked each other.I had a great time.

St
Review №39

My fiancée and I were looking for the best place to purchase an engagement ring and I was absolutely thrilled when I came across Lewis Jewelers. Before proposing I went in and was immediately helped by the staff. They were able to walk me through all the options and provided me different suggestions. Once having had a better understanding of all the components of a ring, a few weeks later we came back and worked with Paul. Having worked with him was an incredible experience as he walked us through all of our options. He took his time with us and explained everything as clearly as possible. I cannot say enough positive things about Paul. I would highly recommend for anyone interested in purchasing Jewelry to stop by Lewis Jewelers. You will not be disappointed.

Da
Review №40

By far the best Jewelry store in Michigan. I buy a lot of vintage and antique jewelry that often needs repairing. They are experts in this area and I have never been disappointed with their work. They truly can do anything!

Do
Review №41

Have always had a great experience with Lewis. True professionals. Highly recommend buying from them.

An
Review №42

Lewis Jewelers has been my preferred jeweler for a number of years. I purchased my wife’s engagement ring, watches, and gifts over the years from them. The service from their team has always been terrific.

Br
Review №43

Honestly, I never imagined having such a great experience at a jewelry store. Shawn was amazing and helped create the perfect engagement ring for us. We were never made to feel self-conscious about our budget, and we ended up with more than what we were expecting. To say that Shawn went above and beyond would be a dramatic understatement. Cant recommend working with her enough. Thank you!!

Me
Review №44

Lewis Jewelers was recommended to me from multiple family members in the area. I’m from Troy, so I can 100% say it’s worth the drive. Keith and his team are nothing but the best. They’re professional, knowledgeable, and kind. No matter the distance; I will forever make the drive. Love, love, love it here !

Sa
Review №45

Lewis Jewelers is where my husband purchased my beautiful engagement ring in 2017. Today I went back after not being able to wear it for awhile due to a lose diamond. Keith was so helpful and nice. I really felt like they treat you like family there. I definitely will be going back for all my future needs as well as referring them to all my friends.

Vi
Review №46

Best Omega Authorized Dealer in Michigan!! Ask for DK! Super helpful, very knowledgeable, and professional. Was able to pick out the exact Seamaster Diver 300 and Aqua Terra I was looking for.

Me
Review №47

Every time I go to Lewis Jewelers, I am always greeted so warmly. They have an amazing staff, who are very knowledgeable and friendly. I wouldn’t go anywhere else!

Je
Review №48

I came to Lewis Jewelers for a repair on my heirloom engagement ring. I had the pleasure of working with Shawn. She took the time to put my mind at ease. Their master jeweler Chris fixed my ring on site. They returned it to me looking better than I ever could have imagined. They did a great job and I would highly recommend their repair services to anyone.

La
Review №49

Love Lewis Jewelers! Wouldn’t let anyone else take care of my fine jewelry!

Jo
Review №50

Best prices in Michigan. Thank you so much for the best service.

Em
Review №51

Shawn was amazing! We bought our wedding rings through her and she found us exactly what we envisioned. We will be back! Great experience.

An
Review №52

Recently engaged, my partner gave me his grandmothers ring. We needed it repaired slightly (bent prong), appraised, and cleaned. After reading reviews, I went to Lewis Jewelers and they said it would take 10 days and gave me an estimate for the appraisal. They did the cleaning and the repair for free AND got me back the ring in 5 days (which was good because I was getting married one day after the initial time estimate!). Very clear and friendly, did not try to push anything additional on me (wedding bands, changes, anything), but I also know they would have been super helpful if I had needed anything else.

Jo
Review №53

I purchased an Omega Seamaster Professional 300M from D.K. at Lewis Jewelers. He showed the utmost professionalism and treated me like family throughout the entire process. D.K. is a true watch enthusiast with decades of experience. I am extremely happy with my purchase and will be coming to Lewis Jewelers for all of my future watch and jewelry purchases! If you are looking for a watch from Omega, Tudor, Tag Heuer, Breitling, or Seiko, D.K. and Lewis Jewelers should be your first stop!

Su
Review №54

Wonderful experience getting a graduation gift for my granddaughter. They showed sincere interest, offered unique suggestions, and, together, the perfect gift was created.Thank-you, Lewis Jewelers!

Gr
Review №55

I have used Lewis Jewelers for years for watch and ring purchases and repairs. The staff members are knowledgeable and friendly. I recommend them highly.

Je
Review №56

Such a wonderful experience at Lewis! I went in with some ideas of a gold bracelet for my 19 year old daughter and they helped me create a custom piece within my budget and I absolutely love it! The customer service, quality and artistic talent is worth checking out!

Ka
Review №57

I had a lovely experience getting my engagement ring resized at Lewis jewelers. They did high quality work and were pleasant to interact with!

Na
Review №58

Watch repair done exactly as I wanted. Alway greeted with friendliness and courtesy.

Br
Review №59

Staff was very helpful and knowledgeable in my first watch purchase. Would recommend even if out of state as theyre always willing to help

Ju
Review №60

Good customer service is harder to find these days - but the staff at Lewis Jewelers are just the best. My first visit there was just to ask some questions about some inherited jewelry, but I was given 100% of their attention. My second trip I spent with an advisor and a designer to re-work my inherited items into items that I could actually wear and enjoy. My pieces were of a “moderate” nature, but I couldn’t have received better service if I had walked in with the Hope Diamond. My son worked with their designer a few years back to design rings for his wife, and they are spectacular. I cannot recommend this company highly enough. Thank you Libby and Keith.

Do
Review №61

Masen Burch knocked it out of the park! I needed a last minute gift idea for my wifes 40th b-day. Shopping for gifts, especially jewelry, can be challenging. Masen was extremely knowledgeable and made the entire process smooth. Great experience. Will definitely be back.

Sa
Review №62

We came in for all our wedding band needs and have been so well taken care of every step of the way. Shawn has been so helpful as we were picking out bands and needing to create a custom ring for my fiancé. I always feel so comfortable and know that she isn’t going to push something on me that doesn’t match my expectations. I’ve had to get my engagement ring resized a few times and she is always patient and ensures everything is right before I leave. We will definitely be going back for all our jewelry needs

Be
Review №63

I bought my engagement ring here and absolutely love it. Shawn Rummel helped me, and she might be my favorite salesperson I’ve ever met. She was super personable, and was genuinely excited for me as I was choosing the ring, even giving me her personal cell number to contact for updates and tell her about the engagement. I was really excited by the ring I bought, but Shawn got me even more excited by personally caring about it so much, and it really helped make the whole experience very special and memorable. Shawn is awesome, and she and Lewis Jewelers have my business for all the jewelry I buy in the future.

Kr
Review №64

I am beyond thrilled with the level of care and detail displayed by Lewis Jewelers. Bringing in my grandmothers 25 year anniversary ring for repairs made me very anxious, nervous, and excited. They walked me through all possibilities and potential outcomes to fully conceptualize a plan. The ring turned out perfect! I had to have a good cry in the parking lot (happy tears). Thank you so much, Keith and Lewis Jewelers Family! We will be back for wedding bands soon!

Do
Review №65

Always a good experience, excellent customer service and a very knowledgeable staff.

Ra
Review №66

My local AZ jeweler put me in contact with Lewis Jewelers to purchase an Omega watch for my wife. The transaction was very smooth and they were very transpararent during the entire process. Pricing was extremely competitive! I would have no reservations recommending Lewis Jewelers to friends and family and hope to have an opportunity to purchase from them in the future.

Jo
Review №67

In short: a fantastic deal and experience for two nervous engagement ring shoppers. Both Shawn and Keith were great all throughout the entire process, and well definitely be heading to Lewis Jewelers for any future jewelry!My partner and I were ready to get engaged, but we were both completely overwhelmed by the engagement ring shopping process. After visiting a number of local jewelry shops and finding a few maybe rings, we decided on a whim to visit Lewis Jewelers before making any decisions. And that decision was the best one we could have made!After sharing our budget and a general idea of what we wanted, Shawn showed us a series of great rings that finally started to get us excited. One stood out above the rest but was way above budget, and so we made a plan along with Keith to have a ring made that would look great while matching our exact price point. They were also a great help in choosing a custom mens engagement ring through their provider.A few days later, I was contacted by Shawn, who had decided alongside Keith to prepare the original band we had seen with the exact stone we had chosen rather than make a new setting, and give it to us at our budget price, which was an incredible surprise. We received a fantastic ring with our chosen gemstone for less than 1/3 of the original price! We were stunned by the generosity, and after seeing it again in person, are certain we made the right choice.Both Shawn and Keith were so exceptionally helpful, considerate, patient, flexible, and giving that the previously stressful process of ring shopping became simple and enjoyable! We cannot recommend this establishment highly enough, and look forward to visiting them again soon!

Mi
Review №68

Lewis Jewelers is THE BEST! Weve been going these for 30 years, and purchased countless items. Although DK is our guy, everyone is gracious, knowledgeable, and terrific. Were done shopping around - we go directly to Lewis.

ju
Review №69

Thank you to Paul for all his assistance in helping my husband and I select a new diamond for my ring. My husband bought my ring at Lewis Jewelers when we were engaged, and since then we have built on it. Paul was incredibly helpful, knowledgeable and explained the different cuts, clarities and answered all our questions. He was great to work with!We have four reputable Jewelers within a few miles from our home, but choose to make the drive into Ann Arbor because these people know what they’re doing!Thank you for creating an incredibly stunning ring for us!

Ja
Review №70

Lucinda is the best! She has helped me create several beautiful pieces of custom jewelry. She is personable, knowledgeable, and makes sure to provide great communication throughout the process.

Ke
Review №71

Great customer service! Love going here!

Pa
Review №72

I recently visited this location to purchase a gift for my wife. Sara took very good care of me and was extremely nice. Top shelf service and attentive staff!

St
Review №73

I grew up in a fortunate position with regard to jewelry, as my Mom was/is a Graduate Gemologist through the GIA (Gemological Institute of America). She schooled me early on, regarding TWO CRUCIAL FACTS ABOUT JEWELRY STORES: (1) fraud is surprisingly widespread (e.g., stone-switching to lesser-grade stones, when you bring an item in for cleaning or repairs, is commonplace), and consequently (2) you ONLY want to do (serious) business with stores that are accredited through the AGS (American Gem Society) - as the AGS is the ONLY oversight organization in the business, and AGS stores are scrupulously honest - and who have GIA-trained GGs on staff. So, you want to get in the habit of ALWAYS asking: Are you an AGS store? and Do you have GGs on staff? Well, LEWIS JEWELERS has BOTH. But they go WAY beyond this. Not only are they honest, legit, and accredited; they also BEND OVER BACKWARDS in terms of their customer service - to make sure that YOU are happy, even if it cuts against their profit margin. I have purchased five different watches (three Breitlings and two Bell & Rosss) from them over the last decade, and in each and every instance, their first and foremost concern was my satisfaction. Their pricing is fabulous; and their service-support unparalleled. For example, I recently had two of my watches serviced - and they not only arranged everything for me, but updated me regularly as to their status. Bottom line: YOU CAN TRUST THESE FOLKS! Thanks Lewis; and especially DK (the watch guy) and Kyle (the goldsmith). I look forward to many more years of having you as my jewelers!

Em
Review №74

We purchased my fiancées wedding band at this location and it was a pleasant and easy experience. I especially like how we can make payments on the ring until we need to take it out of the sore with out interest accruing.The store is always clean and some one helps you right away.

Ca
Review №75

Wonderful service and high quality work!

Jo
Review №76

I reached out to Lewis Jewelers in order to get an old and very sentimental ring resized. Not only was the staff incredibly friendly and informative of the process, they finished my ring in a fraction of the time originally earmarked. My ring looks incredible! They also kindly re-polished a 30 year old ring so well that it looks like new! Thank you so much from a very satisfied customer! Best, Jodi Wallo

Ja
Review №77

Our experience with Keith was delightful. He was soft spoken, immediately relatable, understanding, thoughtful, helpful and basically made us feel like we were the only customers that mattered at the moment even though our project was not on the high end. This kind of customer service is absolutely unheard of and deeply appreciated. Our project was different but he gave no push back just experienced advice. And an unusual request of mine was met with intrigue and eager compliance and meant the world to me. He made me feel special, like every girl wants to feel concerning the importance and nostalgia that her wedding band elicits. It is no wonder that this local, family owned jewelry store is about to celebrate 100 years of service. Thank you from the bottom of our hearts! Oh and our bands are so beautiful! Jayme and Scott

Br
Review №78

I’ve used Lewis a couple of times in the last year and have been very pleased. I redesigned a very special piece of jewelry to something that was exceedingly meaningful and Keith was great to work with to get the exact one of a kind treasure I was hoping for. Most recently I had a bracelet repaired and they did an excellent job in workmanship and customer service.

Hi
Review №79

My husband used Lewis Jewelers when he custom ordered my engagment ring and I love it! They did such a good job we had them make our weddiing bands as well. Great customer service and very quick and responsive! They obviously take pride in their work.

Ke
Review №80

Great products and service. They were able to custom make a wedding band that matched exactly to the existing one, so much alike you cant even tell which is the original!I go back every year and will continue to do so.

Ke
Review №81

The customer service was literally amazing! Kyle responded promptly via email, assisted and made sure my order was shipped out Asap! They even said it would be gift wrapped! This is my first time purchasing something from Lewis and I will definitely buy again and recommend. Thank you!

Mi
Review №82

Exceptional service and selection! Highly recommend to all!

Br
Review №83

My fiancé and I came to Lewis Jewelers because they had great reviews to begin with and brands of jewelry o loved. In true fashion what I thought I wanted ended up not being what I wanted at all, and luckily I was working with Shawn because she worked through all of the options with me until we honed in on the perfect Diamond shape, clarity, color, band - everything. I ended up with the engagement ring of my dreams! When it came time to pick out my fiancé’s ring, of course we went back to see Shawn! And she always takes care of my jewelry with cleaning. Go to Shawn! She’s an treasure!

Ma
Review №84

Had a fantastic experience working with Keith! He walked me through the design process step by step and did a great job on the ring. Very glad I went to Lewis Jewelers!

Ni
Review №85

We stopped in after visiting multiple stores in our area. Someone referred us to go to Lewis where we met Shawn. She and my fiance found the perfect ring within an hour. It was a type she never expected and noone else had shown her previously. She even helped calm me down after finding out how much it was. I can honestly say that if we had bought somewhere else, we would have bought the wrong ring. Thank you Shawn!

El
Review №86

I dropped off a bracelet to be appraised and they quoted me a week to get it done, which was fine. It was ready the next day! And they shined it up for me! I also thoroughly enjoyed looking at all of the sparkly stuff they have. Great selection!

Jo
Review №87

Ive worked with both Shawn and Libby at Lewis Jewelers and have had an amazing experience each time I walk through their doors! The team is very knowledgeable about the products that are available for every budget. Most recently, Shawn has been incredibly helpful as my Fiancée and I have been picking out our wedding bands.I would recommend Lewis Jewelers to any family or friends who are looking to purchase jewelry.

Ca
Review №88

**DESIGN MAGIC** Brought my wedding ring in for a reboot and Keith had wonderful ideas on how to give it a whole new sparkly look (and more comfortable to boot)! Keith also was mindful of my budget constraints. Love my new ring!

Jo
Review №89

I’ve been dealing with Shawn Rummel for years! After she left a local store here in Ohio, I was pressed to find someone else. Luckily, enough I found her again and she’s always been amazing to deal with. I would recommend working with her time and time and time again! Lewis Jewelers is lucky to have her! Seriously, do yourself a favor and go in and talk with her!

Le
Review №90

Lisa gave extraordinary personal care, allowing me to explore all my choices!

Br
Review №91

The entire team at Lewis Jewelers is extremely knowledgeable and helpful. They made the process selecting the perfect engagement ring painless. I will be a lifelong customer.

To
Review №92

Lewis Jewelers offered us excellent service as they guided us through the refurbishment and appraisal of a family heirloom. We trusted them start to finish and we’re very happy with the job they did. Highly recommend.

No
Review №93

Shawn always exceeds expectations in all areas! She is a pleasure to work with and strives for the best outcome. Completely thrilled with the outcome of the necklaces! She took earring I wasn’t using anymore and made them into gorgeous necklaces🥰 Thank you so much Shawn! I look forward to giving to my girls for Christmas!!

Sa
Review №94

I can’t say enough about John and his staff at Lewis Jewelers! I had a Wonderful experience and will continue to go back for all of my jewelry needs! A special “Thank You” to John for helping me with picking out my “Freedom” ring! It is absolutely stunning! I can’t help but look at it constantly! You have a Once again made me a very happy lady!♥️

Tr
Review №95

24 years ago Shawn Rummel walked into our lives. My husband purchased my engagement ring from her and we’ve worked only with her ever since even after her move to Michigan. I recently upgraded my original wedding set and the lengths Shawn and Lewis Jewelers went through to help me pick one out and stay within my budget was beyond my expectations. They even overnighted my wedding ring so I would have it before I left for vacation! The detail put into the packaging made it so much fun to open. I highly recommend Lewis Jewelers! Ask for Shawn - she’s honest, trustworthy, knowledgeable, and quite frankly one of the kindest people I know.

Ra
Review №96

I am so in love with the custom ring that Keith designed for me. The whole experience from start to finish was excellent. Great service, great people, great communication. I cant imagine being happier. I highly recommend Lewis Jewelers and Keith!

Me
Review №97

Always friendly, great for jewelry repair!! Extremely large selection!!! Best in town.

Ro
Review №98

I came in to sell some of my gold jewelry and I was helped by Lucinda. She was great! She was super nice and very patient with me. I felt very comfortable with her. Great experience. I will be going back with more of my old, unused jewelry!

Sa
Review №99

The best place in town for any jewelry need. The nicest and most knowledgeable staff.

Ra
Review №100

Prompt, courteous, knowledgeable. I have been a repeat customer there for over 30 years.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:2000 W Stadium Blvd, Ann Arbor, MI 48103, United States
  • Site:http://lewisjewelers.com/
  • Phone:+1 734-994-5111
Categories
  • Jewelry store
  • Gold dealer
  • Watch store
  • Diamond dealer
  • Jewelry designer
  • Jewelry engraver
  • Jewelry appraiser
  • Watch repair service
  • Jewelry repair service
Working hours
  • Monday:9:30AM–5:30PM
  • Tuesday:9:30AM–5:30PM
  • Wednesday:9:30AM–5:30PM
  • Thursday:9:30AM–8PM
  • Friday:9:30AM–5:30PM
  • Saturday:9:30AM–5PM
  • Sunday:12–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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