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Motor City Bicycle - Ann Arbor
3162 Packard St, Ann Arbor, MI 48108, United States
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Motor City Bicycle - Ann Arbor

Comments
An
Review №1

What a good place to have your bicycle tires repaired and to pick up accessories! Joshua did a fabulous job on my bicycle and the head mechanic/ owner had me in and out within an hour with new bell and head light. So reasonable in price too. Will make this my new go-to place. Thank you!

Je
Review №2

Walked in with a bent valve and walked back out in less than 15 mins. Quick, easy, and affordable work! My dad loves riding his bike now that its fixed :)

Ch
Review №3

Pulled my bike out of storage and found that it needed a new chain and a general tune-up, and Motor City Bicycle was the perfect place to get some service! Jimmy helped me out, and everybody was welcoming, knowledgable, and friendly. Ill definitely be back.

St
Review №4

Called the shop first thing and asked if they could bail me out of my daughters flat tire she got last night. They told me to bring it right in and Jimmy jumped on it right away even though he had other bikes he was working on. He even adjusted her brakes that were not properly working. Top notch service!

Pa
Review №5

Excellent service, staff extremely helpful and fixed an issue with my new bike on the spot. Large selection of parts/accessories at very reasonable prices.

De
Review №6

The manager there a black fella, slim tall with a bushy hair and pony tail scammed me! he so called fixed my electric bike but the top of the light failed off. the power bank does not work and damaged, and he admitted now that hes not experienced with electric bikes nor is he an electrician. so why does he put my bike together knowing this is not a regular bike but an electric bike??.

Gl
Review №7

Wonderful bike shop! I had some repairs done to my bike and they did an excellent job! They need ten stars.

Za
Review №8

Cant recommend this place enough. The guys here have been extremely accommodating and reasonable when it comes to service and advice.

Me
Review №9

The mechanics know their stuff and are easy to talk with. Quick tune up on a bike that we reassembled after purchasing from a friend out of state & my daughter should be on the road as soon as the weather clears up!

Do
Review №10

This is the only place I will take my bike. The mechanics know exactly what theyre doing and have a deep and sincere passion for bikes. They offer a wide variety of tools and supplies, on-the-spot repairs, and are always happy to give advice or discuss bike parts. Great service.

Ju
Review №11

Super friendly helpful staff. Never any stress and always willing to help.

Al
Review №12

Kid working upfront is not eager to sell a bike. I dont care attitude = my money is going elsewhere

Ba
Review №13

Went in to get some service on my bike thats been sitting. They were backed up on long term service given the current situation so I decided to leave it with them another time, however, Jon was able to at least look at it and give me some quick service to at least get me riding (gear adjustment). I really appreciate his help! Thank you!

Br
Review №14

I had my bike serviced here as other area stores did not have the parts in stock. I was elated with the customer service I was provided. This may be my new bike store based on the customer service just the same and I spied a new bike I must have.

El
Review №15

Great service! They helped me purchase a wonderful bike.

Ko
Review №16

Good selection and helpful staff.

Ab
Review №17

Great expert advice about on and off road bicycles, accessories and apparel. Quick on the spot service and clean bathrooms.

Ch
Review №18

Sending appreciation for helping me with my high pressure tires. My bike is riding great now! Thank you.

Co
Review №19

Love this bike shop! Great service, Johnathan is the man!

Me
Review №20

New bike shop in A2, just East of Packard & Platt. In-house build & repair shop, amazing gear, super knowledgeable staff. Plz wear a mask, share respect and kindness. Lets go deep local!

Vi
Review №21

Went in and the guys were really nice, really helpful and you can actually go in the store. This will be my new place to get parts. Thanks for the help!

lu
Review №22

If you want better service go to the Motor City Bike in Brighton. It’s a bit of drive but customer service is 100 times better.

An
Review №23

Wonderful experience. I went for a small repair and was in and out in 15 mins. Very helpful staff.

Al
Review №24

Friendly and outstanding customer service . Knowledgeable staffs too. Highly recommend.

Wy
Review №25

Very nice, helpful, knowledgeable, and reasonably priced. Will definitely continue enjoying this bike shop.

ma
Review №26

Been this place twice. Very good people. I am going to buy a bike soon. This is the place to go to. They spend time with you and answer any questions you have. No sales pressure at all !!!

Ca
Review №27

Just had one of the best bike shop experiences Ive ever had, bar none! Great bike technicians, fast service and reasonably priced. This is now, far and away, my favorite Ann Arbor area bike shop. Highly recommend, in fact I will definitely tell my best bike friends to take their bikes here. Thanks, Frasers!

J
Review №28

These guys were awesome! They dropped everything they were doing to sit around and nerd out and talk bikes with a couple of newbs. The guys were totally honest and straightforward and really just pleasant to talk with. I will absolutely be back for all my biking needs. Thanks guys!

Sh
Review №29

What an amazing experience. I was greeted by one of the salesman by the name of David (I think that was his name). He was able to answer all of my many questions and even took the time to set me up for a test ride on an E-bike. That was my first time on an E bike and it was an amazing experience. The ride was very smooth as well as gear shifting and I was able to get up to good speed with very little effort with the electric assistance. I think the only downside for me was the price (however its worth it) and they dont accept UM discount. I am glad that I went here first, they made feel excited about riding again. Thank you Fraser Bicycle for a wonderful experience.

Br
Review №30

Fantastic bike shop! The staff have been great every time Ive been there and the techs are super. I brought my bike in to have a new group set installed and they managed to get it back to me in 24 hours with everything all tuned up! They are also in the process of installing an awesome bike fit studio. Highly recommend!!!

Wi
Review №31

Best Bike place on Packard I highly recommend it. My buddy is the coolest guy I’ve ever met, he is knowledgeable about bikes and been around bikes since he was a kid!! Ive been going to him since Two Wheel Tango opened and then closed and then he moved to this bike shop and man if you live in timbucktwo and need a bike shop it’s worth driving here!!!

Ji
Review №32

I have no idea where all of these positive review are coming from. My grandfather and I were going in to get an old bike repaired. We were sent over from the shop in Canton because we were told it could potentially be done faster. The employee in the store at the time was rude from the moment we entered the store. He seemed to act as if we were a nuisance. About a week later we called the shop to see when the bike would be done and the person at the desk said they expected it to be done that day. So the next day we went to pick up the bike and it was not even half finished. The employee there at the time was not at all apologetic, and acted as if listening to what their guy said was a mistake. I have no plans on ever returning to this shop for anything if at all possible.

Am
Review №33

Motor City Bicycle has AMAZING customer service! Trevor was amazing with helping my newbie butt figure out jersey and cooling sleeves. THANKS MCB!

Al
Review №34

Homely the most friendly guys around and their bikes and service is incredible. I honestly dont think I would go anywhere else unless I absolutely had to. Keep up the incredible work guys, and never stop being awesome.

Tr
Review №35

I came in and even though I know nothing about bikes they were super helpful and didn’t treat me like an idiot. They did a quick fix up and sent me on my way without charging. If something is ever actually wrong with my bike I’ll totally be back 😆

De
Review №36

Just needed a tire inner tube changed. Very friendly and fast service.

Cl
Review №37

Awesome, friendly, and knowledgeable staff. Fixed my complicated bike and did it $50 cheaper than anyone around. I won’t go anywhere else now.

Mu
Review №38

Poor customer service. Could have robbed the place and noone would have noticed

Da
Review №39

You can convert your bicycle into a triathlon bike if you have the right kind of bicycle. So who says that you have to purchase an actual triathlon bike when you can convert it into one? They have good bicycles and great service you get discounts especially if you buy bicycles from their shop. Or so Ive heard.

kt
Review №40

Frasers is BY FAR the best bike shop ...not just in Ann Arbor but southeast Michigan! They are extremely helpful, knowledgeable, and they really are there to give you the best possible option thats right for you! Ive been going to Frasers for a little over a year now and Ill never go any place else! Ive gotten to know the entire staff pretty well and I completely trust them! I started competing in triathalons and the entire staff has been such a huge support for me. Not only do I get my bike maintence through them, but Ive also rented wetsuits and just to have their personal support has meant so much to me!! They do some pretty incredible things around Ann Arbor and surrounding areas so its nice to see a bike shop making a difference in our community! I highly recommend Frasers to everyone...Ive actually had friends switch over to Frasers and theyre all so happy with them too! Go to Frasers guys!!!.... I promise you wont be disappointed!!

Dy
Review №41

The staff are warm and welcoming. My family and I were greeted at the door and guided to exactly what we were looking for. They have a huge inventory of different types of bicycles. I would have given a 6th star of I could.

St
Review №42

Always helpful and friendly, no matter what your knowledge or riding level.

Br
Review №43

It is great customer service and professional.

ra
Review №44

They have everything you need to start your biking life. The store associates are very friendly but they are comparatively expensive to other near by bike shops.

Mo
Review №45

This place is the best, the guys here are so handy, helpful and pleasantThe prices of repairs are so affordable and competitive

ma
Review №46

Always friendly and top notch service.

Ad
Review №47

Great to work with, attentive and knowledgeable; I had an emergency maintenance situation before traveling for a race, and they fit me in right away.

Ku
Review №48

Had a great experience purchasing from the Canton, MI location and a great experience getting work done on it at the Ann Arbor location.

Br
Review №49

Good local bike shop. Majors in Specialized brand bikes.

jo
Review №50

They know how to get the job done right the first time. Thank you very much, Joe

Lo
Review №51

Very friendly and helpful

Mo
Review №52

Super great awesome experience! Ive been going to other bike shops and they all kept ripping me off. I went to Frasers and they gave my bike a total make over for cheap. Now my bike looks super cute and rides great. I also need to get my fixed gear reassembled which is really easy. all the other bike shops told me that they would assemble it for 100 dollars which would make sense if it was a road bike but its a fricking super simple fixed gear. Frasers says they will do it for 50 dollars. Yay! I found myself a legitimate bike shop. These guys are the best. SO HAPPY!

Ha
Review №53

Excellent products and service, would recommend in a heartbeat!

Sa
Review №54

Fantastic and great service

Re
Review №55

Very helpful and great service!

ma
Review №56

Great customer service

Ja
Review №57

Very quick and helpful,and thorough as well

Ja
Review №58

Very helpful.

ch
Review №59

Only shop in town I trust working on my bike

Be
Review №60

Jimmy is just terrific.

Da
Review №61

Way too expensive for the average rider. Limited by their suppliers.

En
Review №62

Awesome place

Information
6 Photos
62 Comments
4.7 Rating
  • Address:3162 Packard St, Ann Arbor, MI 48108, United States
  • Site:http://motorcitybicycle.com/
  • Phone:+1 734-389-7900
Categories
  • Bicycle repair shop
  • Bicycle Shop
Working hours
  • Monday:11AM–5PM
  • Tuesday:11AM–5PM
  • Wednesday:11AM–7PM
  • Thursday:Closed
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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