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Dewey Dodge Chrysler Jeep
3175 SE Delaware Ave, Ankeny, IA 50021, United States
Comments
Ka
Review №1

Very friendly and very knowledgeable!! Cristian was great since day 1. Will definitely go back to this place for my next vehicle purchase!

An
Review №2

I recently purchased my second RAM 1500 from Dewey and had another wonderful experience. I visited the dealership to explore a recent promotion and ended up leaving in a beautiful new black vehicle. From start to finish Roger (Sales Consultant), Greg (Sales Manager), and Alex (Finance Manager) did a great job! Thanks again!!

Kr
Review №3

By far the best place to go when your wanting a new vehicle Christian and Kalli we’re really good at making sure I had everything I was wanting they didn’t try to upsell me or nothing they took their time to make sure they really listened to what me and my fiancé were wanting and for price range payments etc…. Definitely recommend this place they really know how to handle customers and make them feel good bout a sale and they cleaned the car and filled the gas while signing paperwork best service yet 😊😊

Da
Review №4

Christi adams was the best! Easy to talk to and work with. Had to wait for title for the 2019 car I wanted but it came quickly! Very friendly and helpful. She could not be there when I went to pick up. But she had great back up. They we ready and quick! Thank you for making the process smooth!

Ez
Review №5

Went to check a Jeep Renegade. Asked specifically not to hard check my credit since I am new in the country and still building it. They said they could provide me with an estimate anyway. Went back home and found they had checked my credit anyway even when I had refused to sign a document to authorize them.On top of that, their credit agency offered me to trade my 11k car, plus 3k down, plus 72 installments of 500 (36k). In total, 50K for a 28K car. I know I am building my credit in the US, but those rates are just abusive. I explained I was not going to trade my car after all.Today, I get a text message from the dealership asking if I was still in the market for a Jeep Renegade!

Ki
Review №6

Great experience buying my new Jeep Grand Cherokee. Bradley our sales rep was extremely helpful. Finance was easy overall great job.

mi
Review №7

Very friendly and so easy to work with. Made our new Ram Truck purchase simple! Thank you Dewey Dodge Ram and kudos to Roger Dexter excellent sale representative!

Se
Review №8

My wife and I were very pleased here. We walked in with the interest of only looking and Bradley was extremely cool with that. We ended up buying that day and weren’t pushed to do so. Everyone was really easy going. Bradley was very easy to get along with and was very personable. Hopefully will be doing business again in the future

Sa
Review №9

Customer service was great when you spend over 40 thousand for a vehicle, but still waiting for the title ! I can no longer drive my truck because the in transit tag has expired 15 days after I bought it was told paperwork would be mailed by then . Dont really know what to say about this except I live 900 miles away . Driving back is not an option as I live in Colorado

Je
Review №10

Great place to deal. Cisco was excellent to deal with! Im a first time Ram owner and this was my first time dealing with this dealership, I will be a return customer! This was also my first new vehicle purchase. So many good things to say about my experience with everyone at Dewey Dodge. I recommend this dealership to anyone who wants a great experience and to be appreciated for your business!

Ma
Review №11

Had an issue with engine revving up and not going anywhere, like it was in neutral. Was told to come in when they open and they will do an update. Since I just bought it they said they would fill up the tank for the inconvenience. I thought that was very generous of them. 2 hours into them plugging it in for an update I find out they are on the road with my pickup. Service person said Didnt you want us to figure out the problem? Since I was already running late for a process I though would take maximum of 30min. I said I need to go soon. They brought the truck washed and NOT filled up. I dont know why they washed it. I asked if they did the update and was told they didnt know what I was talking about and it only gets an update when there is a recall. So all together 2 1/2 hours and nothing got done and didnt get what was promised. Wish I would have known it was going to go like that because I would have just went home.

El
Review №12

We’ve given this dealership the benefit of the doubt since before we even arrived. We made an appointment early in the week to come test drive and purchase a truck on Friday 9/20. The sales rep we were dealing with knew we were driving 3+ hours to the appt, he called us the morning of saying they did a last minute inspection on the truck and it needed some work. Cool, I’m sure some dealers wouldn’t have even disclosed that let alone fix it. He said it should be done when we arrive to shortly after. No problem. We got there, did paperwork. Processed everything for our trade in. Ran through financing options and after market purchases (all without even driving the vehicle yet). We went to finance to finalize paperwork and the finance worker was finally the one who was willing to push to get a test drive done. By this point we’ve been at the dealership 5 hours and haven’t even driven the truck yet. Our sales rep Ken was apologetic but would disappear for long periods of time with no update. We waited another hour to drive the truck after being told it was done. Finally drove the truck and signed finalized papers. There was no true compensation for the 7 hour wait. We never complained once.We were told we would be contacted by a locksmith to have a spare key made. Once we were contacted the locksmith told us we would have to drive the three hours back to the dealer to have a second key made and they cannot do mail a key like the dealer suggested. There has still been no resolution to that issue. By now our Iowa temp tags have also expired and we cannot get Illinois plates until the dealer sends the title to the bank and we can take the title from the bank for licensing. This has been going on nearly a month and dealer had not responded to 10+ various phone calls and voicemails about clearing up the title issue or the key issue until today. And even today we are getting the run around, transferred to various departments within the dealership and no one has answers. It’s hard to believe that this is the first time this dealer has sold to an Illinois resident and this has been an absolute mess. All in all our experience was pretty unacceptable from the first phone call about the truck needing “unexpected work”. If the title and key issues could be resolved in an expedited manner that would at-least salvage part of this experience.

Ed
Review №13

The service was awful treated me like I was second place waited hours and still didnt get my car sold or did it get my trade in. the only thing they had was overpriced vehicles with super size monthly payments stay away from this car dealer I dont recommend this to my worst enemy. Bonus they didnt even offer me a water or a coffee.

Ol
Review №14

Kalyan & Jared were super helpful, informative & not pushy at all. We were extremely happy with our experience at Dewey Dodge.

De
Review №15

Rodger Butler is the best salesman I have had the pleasure to work with. I would highly recommend Dewey Dodge for any vehicle purchase. Quick and easy with a fair price on the trade in and purchase.

Je
Review №16

Our salesman at Dewey was Bradley Leo. He was great to work with! The process went smoothly and that was because he was so nice, listened and has the best customer service. Stephanie helped us with financing and she was equally as awesome to work with! Would definitely recommend Dewey Dodge!

St
Review №17

Loved my van that I bought from Roger. However I noticed that is was very loud when it was idelling, and have Roger a call 5 days after I drove off the lot. He told me to go ahead and come on in and have the parts department look it over. The guy who was helping me let me know that it needed a new muffler before it was sold. Also let me know that the muffler wasnt a part they had in they would order it and give me a call on Monday. On Thursday I called to see if the part had come in, I was told it was in and they can schedule me for an appointment. The appointments going to take 24- 48hrs and I would be without a vehicle for that time. Its going to take me 2 weeks to have time to get a backup vehicle arranged, at my cost. Appointment is scheduled for the middle of the month on a car I have not owned for 3 weeks. I wish this was communicated at the start of the auto buying process, so I could have looked around for a vehicle that didnt need work.

Ky
Review №18

This was one of the smoothest car buying experiences I’ve had. Ken was amazing and did everything he could to get me into the car I wanted. They gained a life long customer today!

Ro
Review №19

I worked with Roger Butler extensively on a new Jeep Wrangler. Roger was great! I would highly recommend working with him if possible. He was great with communication, kept my up to date with texts, emails and calls.

ma
Review №20

The service department treats me very nice and they all do a great job on taking care of both of our vehicles needs. I would ask for Trent or Brian when you stop into service both great guy and very willing to help.

Ch
Review №21

Becca Trent great... having microphone issue with my u link michael and the mechanic said it was a mirror .. it wasnt I replaced it and still doesnt work

Ly
Review №22

Great staff. Second time weve purchased from Dewey.

Ma
Review №23

I highly recommend purchasing a vehicle from Dewey Dodge. I Made an appointment to see a truck with Bradley Leo, he made the entire process a breeze. Bradley was a genuinely nice guy and not at all a high-pressure salesman. The entire team at Dewey made me feel comfortable and like my business was important. If you’re shopping for a vehicle, new or used, look no further.

Ja
Review №24

I traded in my 17 Dodge Challenger GT for a beautiful 19 Ram 1500 Rebel on Friday. My sales rep was Kaylyn, this was the first time I have worked with a female Sales Rep and I got to say its the best experience I have ever had with a Sales Rep at a Car Dealership. She was full of knowledge about the product, She was laidback during the test drive, She answered my questions about the buying process, took me to my bank location to get a cashiers check for the down payment, she washed my truck, cleaned the windows and swapped my plates. Even uses her personal apple computer to help customers more efficiently then a PC would. She has an extreme work ethic. The only con to the experience at the dealership was with the sales manager as he would not negotiate down the sales price but I was able to negotiate the trade in value of my car. Nile in the finance department was really nice to work with, I normally try to bypass as much as I can from the finance department because they normally push to add a bunch of extras but he did his job the best that could of been asked of him. If you are looking to test drive a car and/or buy one please see Kaylyn. She will treat you like family.

Ti
Review №25

Jared was very knowledgeable and friendly. Would definitely recommend him to a friend.

Ma
Review №26

Christina did a great job! Thanks

Br
Review №27

Great experience in my purchase. Very easy to work with and Cooper was awesome.

Za
Review №28

My experience with Dewey Dodge and my Salesman Mike Wall was absolutely top notch! I live in Montana and found the exact vehicle I have been searching for at Dewey. Mike provided prompt and professional service every step of the way. Most salesman’s don’t ever contact you after you leave the dealership, but not Mike! Mike continued to follow up to make sure we got the truck back to Montana safely and to make sure the we were 100% satisfied with our purchase. I highly recommend working with Mike and Dewey for your next vehicle purchase. Thanks Mike, you’re the best car salesman I’ve worked with!! Go see Mike Wall today!2011 Chevy Silverado 1500 LTZ 6.2L Max Tow Package

Ta
Review №29

Update- After emailing with Roger the general manager, he took care of this matter much better than the person my husband spoke with. I am satisfied with the outcome, even though it did take a negative review, and will be a customer in the future.Watch your tints when you get sold a vehicle from here. Got pulled over and a ticket after 2 years of having our truck and the tint was illegal. Called and they said we can sell it however we want. Thats fine if you want to sell the vehicle like that, but at least LET THE SELLER know that the tint is illegal in the state so that we could take it off BEFORE we got a fine!!!Great thanks! Wouldve done business with them again for a new vehicle but not anymore.

Ry
Review №30

Sales and finance staff helpful and knowledgeable.Everyone was friendly and was able to take care of me.

Jo
Review №31

I bought a Jeep Grand Cherokee with only 60,000 miles and could not be more pleased. It had most of what I needed like Bluetooth, good mpg, and All Wheel Drive. The dealership had a price they wanted for it and it was in my price range but there were was a few features in particular it was missing.I really wanted a remote start application that could work from anywhere and some security features to protect the most expensive purchase Ive made to date. The sales representative offered to throw in those features without increasing the price along with extended warranties to protect my investmentI walked in needing a car but hesitant about buying one. The representative ensured I was getting a great car because he knew he had what I wanted.

Br
Review №32

Very pleased with my buying experience here and Christy was great to work with

Je
Review №33

Bought 2016 Dodge Grand Caravan from my dad recently and the drivers side sliding door jammed up, would not open. Usually use more affordable small mechanic but took to dealer for this one since I transport precious heartbeats daily and need to be able to get them out of car seats quickly just in case. Wanted to make sure its done right the first time even at typically higher dealer charges.Made appointment ahead and Trenton was my advisor. Was frustrated it took more than 24 hrs to start work after I dropped it off but they are doubling the size of the shop so cant deduct a star when they are actively fixing the issue.Very clean facility and above avg communication, Trenton called to keep me informed. Good idea for advisor to walk customer to cashier rather than just dumping into another queue with someone with whom we have not dealt. Could be good to add text updates since we cant always take voice calls while we pretend to pay attention at office mtgs.

Da
Review №34

Had a great experience buying a new renegade today. Everyone was very friendly & helpful. The process went extremely smooth!

Ja
Review №35

Amazing experience. I went in not knowing if I was for sure going to buy. After driving the car I wanted I realized I wanted a similar vehicle and was able to test drive that and find out I wanted it more. I then was working on the financing part which took a while however it was because both myself and the dealership worked hard to get the best deal that made the most sense for both of us and I got a better deal than I thought i had agreed upon! Everyone should go and shop with Kalli!

Ad
Review №36

Over the past number of months, I had been researching the market for a 2021 Jeep Wrangler Unlimited. And this is going to be my first new car purchase. When I went to Dewey jeep in Ankeny I was initially looking at a 2021 Rubicon Unlimited. After some initial discussions it was not in a price range that I was comfortable with. Cooper recommended the Willys model, which was more in my price range, however it was at another dealership. But I really wanted the Rubicon. After discussions with that other dealership and that vehicle no longer being available, Cooper asked if I’d be open to the Rubicon model if we are able to get it to a price range that I was more comfortable with. Over the course of the next 5 to 7 days, Cooper was patient, ask me questions, checked other dealerships in hopes finding something that I would enjoy and was in a price range I was comfortable with.Ultimately, I ended up with a Rubicon that I originally looked at and ended up being a price range that I was very happy with. Cooper also assisted me in getting what I thought was the best trade-in value for my 2013 Jeep Wrangler that I wouldn’t of gotten anywhere else. This was my first experience at Dewey jeep in Ankeny, but I won’t be my last. I appreciated the patience and follow-up Cooper had through the buying process.

Gr
Review №37

Ken and the whole crew at Dewey made this by far my easiest vehicle purchase ever! I traveled 3 states over because Ken went above and beyond for my trade in and got me in the Jeep I wanted AND still managed to save me a ton of money!Thank you Dewey Jeep Staff!

La
Review №38

Today I drove into the dealership with a friend, just to browse. There was a gentleman walking in the lot, so we rolled the windows down and flagged him down. He was eager to make a sale, but 100% not pushy. Christian readily shared tons of information about the vehicle I was considering, without me having to ask too many questions. The finance lady, Stephanie, also was great and super friendly. I truly felt like they were trying to help me, more than push a sale. Will definitely recommend. Also love the Dodge Durango I came home with today 😬😬

Mi
Review №39

Bought our 3rd vehicle from DD today. Brad Leo salesman on all 3. Hes a honest sincere guy you can trust. If you are thinking of buying a Jeep, go see Brad.

B
Review №40

2 stars is for the Pacifica we bought that we love from here! After that our experience here was very disappointing. First of all, our salesman gave me the impression he hasn’t actually had to “sell” any cars recently. I get in 2021 most people find the car they want online themselves, and with the limited availability of vehicles to purchase a lot of people are just handing over their money. But, our salesman was a train wreck. His communication was horrible, after we purchased the van he promised a quick fix on the body (which took 4 days) and promised to have it detailed (never happened- he texted me saying he overslept and was sent home for being late to work so it never got done). However, the service group was awesome! Very communicative. Financial lady was great as well! Just expected a lot more quality of service from them after writing a pretty large check. All in all I would just not recommend this place to friends or family due to our experience.

Je
Review №41

Found the advertising and integrity to be lacking. Asked staff if advertised list price was valid. Only after getting to final stage of completing deal did they reveal I did not qualify for all the rebates. Believe it or not because my credit score was not below 600. Told staff credit rating was good and ready to pay cash. They had ample opportunities to explain rebates and did not even though they had the information to know we would not qualify for one of the rebates. So, result was 2,000+ surprise literally at last second. Not the way to do business and I did not appreciate the shady underhanded manner in which things were handled. Trying to get you in the door then work you over left me dissatisfied and disappointed.

De
Review №42

Justin has been doing a great job and I would recommend him for any car salesman. He has gone above and beyond.

Ju
Review №43

Great people to work with Roger was a amazing salesman and everyone else in the buying process was great to deal with as well

Ro
Review №44

Awesome service. Was in and out in a very short period of time. They had just what I needed in way of a vehicle and customer service. Would recommend Dewey Dodge to everyone.

Va
Review №45

Amazing customer service. Attentive, efficient and fast! So easy to work with and they truly help in anyway they can financially to make it fit your needs! I continue to purchase/lease all my cars from here and won’t stop!

Ja
Review №46

Went to dewey dodge for an oil change in my 2017 ram at the end of last year. Everything was going as normal.... until the walk around with the service guy to check for any damages to my truck. And right in center of my passenger boxside was a dent. They told me we will take care of you and get it fixed. They said they would be in contact with me and never did I finally just gave up on it. A simple oil change turned into over $1000. Ive bought 3 new vehicles from dewey over the last 8 years and I can guarantee there will not be a 4th.

De
Review №47

I love the 2021 Cherokee Latitude 4x4 that I recently purchased from Dewey Dodge Jeep in Ankeny, IA. Salesperson Bradley Leo made the selection and purchasing process very easy.

co
Review №48

I worked with Bradley to find the right vehicle and Alex in financing. They both worked some magic to help me get into the vehicle I wanted for the right price and the right payment. I couldn’t be happier working with them.

El
Review №49

I worked with Christi Adams at Deweys. She was wonderful to work with! When you are shopping for a different vehicle go straight to Deweys in Ankeny and ask for her!

Se
Review №50

I came into this experience knowing exactly what I wanted. I didn’t want anything more or less. Being a first time buyer I was skeptical. I was nothing but impressed with the service I received. Tyler was hands down the best in helping me get exactly what I wanted! I will definitely be coming back in the future! Shout out to this amazing team!

Me
Review №51

The over all experience was good and Stephanie (finance lady) was great to work with!!! I am quite disappointed that they gave me my new car with an empty tank of gas (below 1/4th tank) and that they didnt disclose some information from the carfax report to me at any time during the process. Lets hope I didnt get screwed!!!!

Co
Review №52

My Salesman Cooper S. Was helpful in helping answer all questions before the sale. They made me an offer I couldnt refuse on my truck and after the sale, walked me through everything on the new truck. Best vehicle buying experience Ive had yet.

Ro
Review №53

We had a great truck buying experience with Brad at Dewey Dodge. Brad and all of the staff were great to work with and made sure I understood all of the features of my new truck before I left.

Je
Review №54

Christian and the team at Dewey Dodge were very friendly, professional, and very nice. We purchased a 2015 Honda CRV and they went above and beyond to make the process easy and simple for us.

An
Review №55

I went on website first and found vehicles first. I went to dealership and salesman was very patient and friendly. Terry was more than willing to show me every vehicle and was not pushy or trying to make a sale. And when I found the car I wanted, he worked with me on keeping price in my range. When we get another vehicle for my husband, we will definitely go back to Terry at Dewey Dodge in Ankeny.

Ju
Review №56

I don’t recommend using the Chrysler EShop process with this dealer. I completed the EShop process (online) including trade in valuation and credit application. I was then asked to take my trade into the dealership to verify trade value, etc. (this seemed off right from the start… most dealers just ask for a few pictures). When I arrive at the dealership they claim they are not members of the EShop program and act like I’m the first person to have used it (even though they knew my trade value I was given through EShop). They proceeded to waste over two hours of my day making phone calls to who knows who trying to figure out the value of my trade. After this long wait they presented me with a trade in offer that was $3,660 less than what Chrysler guaranteed through the next week. Bottom line what a waste of my time… the appraiser didn’t even look at my trade… just made phone calls based on the numbers they should have already had. Also, at least two sales managers were involved (sigh). Currently trying to determine if the Chrysler Credit app will transfer to another dealership. You’ve been warned.

Ni
Review №57

Bradley did a great job keeping tabs on me until I finally had time to come in and look at some cars. I was able to easily change my mind and check out several cars before choosing. Then Nyle worked hard finding me a deal closer to what I had walked in wanting. We all know you never get quite what you imagine when you go car shopping. I was never talked into looking at more expensive vehicles than I told them my cap was and never pressured to do anything I didn’t feel like. I was thanked multiple times for just being nice and having patience. Y’all, remember to be nice to people. They’re salesmen, not sharks, and it’s not their fault if you can’t defend you financial decisions against them.

Ma
Review №58

Way to many things to list. Lie after lie. Schedule service to find they hold my vehicle all day to tell me they couldnt fix because they didnt have the part. Has happened twice. Never hear back from them to let me know the part is in. Lied to me about a major upgrade they made before purchasing a jeep to find out they just did a cheap upgrade. Then when we went to make the upgrade we thought we already had, found out they made some major mistakes. Will never step foot in that place and will continue to tell others to stay away.

Vi
Review №59

Had a great experience. Ken helped out find the perfect Jeep!! Very professional and very helpful with our questions

Ma
Review №60

Took my truck in morning of 6-25 at about 10:15 had an appointment for a recall at 10:30 on a gas tank bracket estimated it to be a 2 1/2 hour fix and I informed them to do a full vehicle inspection, for the extra amount I was willing to pay for out-of-pocket, also knowing that it would take a little bit more time than just the original 2 1/2 hours. Everything was fine till I got a call about 2 hours later saying they needed my truck over night which was weird but I was ok with, next day came got a text around 1 saying my truck was done, I showed up about 20 minutes before closing, talked to them and they said they “had issues because of my rubberized undercoating” which makes some sense. They eventually handed me all my papers and I was going through them and 1. they never did a full veichle inspection I was going to pay for and expected, 2. Took from 10:30-close Friday through Saturday till an hour before service department closed next day, so they had to take about 8 hours one day and 6 hours the following day to do a “2 1/2 hour” job and still not get the actual thing I was going to pay for done. And 3. The free 27 point inspection they gave me was so off it was funny reading all the things they said were “in good condition” when I knowww for a fact some things didn’t even work that were marked as perfect. Possibly one of the biggest wastes of my time and energy going here!

Je
Review №61

Christi helped me find the right truck for me, she was very nice. Also the service department took good care of me as well as the finance department, everyone did great. Overall a great experience getting a new truck. Thank you to everyone who helped me, I appreciate the great service.

Jo
Review №62

Best buying experience ever went out of there way to satisfy me gave more for trade then I could ever imagined. In and out in 3hrs awesome

Je
Review №63

Been going to Dewey for years. They know my car well and they always try to do what they can for me. Ill never have anyone other than Dewey work on my Dodge. At one time, I used to work here and they still treat me like I never left :) #moparforlife #deweyforlife

Do
Review №64

Sales staff very knowledgeable. The process was fast and professional. I would definitely suggest them to family and friends who are looking for a new or used vehicle

Br
Review №65

Great experience, love the car. Sales team was awesome, car was even better

Ch
Review №66

Francisco is super easy to work with and did everything SUPER fast. Thank you for helping get my wife the vehicle she wanted!!!

Ja
Review №67

Terrible scheduling amd communication! I called for an appointment to get a recall fix. The person I called looked up my vehicle and confirmed the recall and scheduled my appointment. I arrived and the service guy mentions they dont have the part and there is a year long waiting list! Are you kidding me? You couldnt have mentioned that when I scheduled and made arrangements to drop the car off?! Not to mention the recall was to fix my sons Jeep Grand Cherokee from stalling randomly while driving. Huge safety issue! Weve been dealing with this for over a year. Jeeps are junk. Chrysler is horrible has not been anything but helpful.

Ej
Review №68

Francisco was absolutely wonderful from beginning to end! He made sure every detail was addressed right down to polishing the car himself because he didn’t think the car washers/detailers did a good enough job! Terrific guy - highly recommend!

ju
Review №69

Friendly service. Simple maintenance took almost 30 longer than was estimated. Got big greasy hand print on my dash as a bonus

Ka
Review №70

Had a truck issue and long story short all the amazing people at Dewey made sure to fix the problem I was having and now I am Dodge for life when they made everything right and worked so fast and diligently to make it happen.

In
Review №71

Horrible customer service, ran my credit before I even signed the credit form then ran my credit 9 times only to tell me they couldnt keep the deal we agreed on... inexperienced finance team ran my credit on a deal they werent sure they could make. Dont recommend buying here.

Li
Review №72

Cannot say enough great things about everyone here! Walked in for an oil change and out with a new Wrangler. This is the 3rd vehicle we have gotten from Dewey and certainly not the last! From sales to finance to the service department, you can tell Dewey truly cares about their clientele not only getting the best deal, but also the follow up care. Thank you Rodrigo, Andrew, Trent and Ben— you guys rock!

pa
Review №73

Dewey dodge is the best, my experience with them was extraordinary and they got me driving in a new Nissan rogue. Will definitely be going back

Ch
Review №74

The staff were friendly and helpful. They made buying a vehicle easy.

An
Review №75

I worked with Bradley and the experience was fantastic he made it super easy and simple. We went over different options to really hekp me get things taken care of. It didnt feel like a sale pitch. It was more personal. Seemed like a friend trying to help out. Overall the it was awesome and Id make sure to send anyone his way for one. He truly cares about the persons situation and business to try his best to find the happy middle point. Highly recommended. And all my future vehicle business will go to him and this company. Also, shout out to Stephanie for making sure all the final paperwork and fine print was explained clearly and was very helpful to make sure to walk me through each option. Both these people were amazing and deserve extra for their services for going above and beyond

Kr
Review №76

Cooper and Anthony were amazing! Very helpful and made us feel very comfortable. Was an amazing experience for my daughter.

Ka
Review №77

I had a very uncommon issue with my car that another dealership was responsible for. Instead of sending me back to that dealership (which is 30 miles away), the staff at Dewey handled this issue with patience and professionalism. They made sure I understood what happened, contacted the other dealership to handle the payment and were very kind about the whole situation. Although it took a few hours to resolve, I would highly recommend this service department. They seem to really care about their customers.

Ca
Review №78

Ok ice cream, high priced. Lots of interesting flavors.

Ri
Review №79

A young, thoughtful salesman named Isaiah showed us the car on Friday and answered our questions. There was no pressure as we told him it was our first day out looking at cars. We returned Monday and were assisted by another young, helpful salesman named Cooper, who rode along as we test drove the car on I-35. we appreciated his patience with our questions and concerns. We bought the car, but there was only one key, which was a disappointment to us as these types are not cheap. Cooper followed up with the former owner, who brought in the second key the next day. We are happy with the car and the good service we received.

Wi
Review №80

3rd vehicle I have purchased from these folks and each time they exceed my expectations. Recommend them highly. General manager and staff are exceptional at communicating and delivering.

Ka
Review №81

I went in for a new durango and it was the best service I have ever gotten. Bradley was extremely helpful and very pleasant. I highly recommend their business. I wouldnt go anywhere else to purchase a vehicle.

Lu
Review №82

Very relaxed atmosphere and accommodating. The people I worked with were very informative and talked to me like I was a friend and not just a sale. I would do business with them in the future.

Je
Review №83

Honest great experience! Would do it all again!

Al
Review №84

Roger Butler is very knowledgeable on Ram trucks. Also one of my best experiences with a finance person. If I ever buy a new Ram again I will be going to Dewey Dodge in Ankeny, Iowa.

br
Review №85

Brad was amazing to work with. Found me exactly what I was looking for. He was always accommodating and helpful. Even came in on his day off to finish the sale!

Al
Review №86

I had a great experience on 8/13 buying a manager’s special Ford Explorer! Didn’t have an appointment and was still welcomed and greeted within seconds! Mario was super personable and knowledgeable. It makes it more fun and easier to buy a car when the salesman treats you like a friend and not money. Alex was my moneys guy and he was super duper nice as well! I asked him a lot of questions and not once did he act annoyed. I am very happy with how everything went. Please let the guys know! Thank you!

Sa
Review №87

I worked with Kaylyn Nordman, she is by far the best salesperson I have worked with. I also worked with Stephanie Alber as my finance person and she was absolutely great as well. i RECOMMEND these two ladies!!

Ju
Review №88

Don’t think I can express that I’ve had the worst experience with this dealership. From day one it’s been a headache. From the paint being messed up on a brand new jeep and they all playing the blame game on who’s fault. Then to going to get the oil changed and making an appointment online and then being told we shouldn’t have been able to make an oil appointment online. The guy said it’ll be a 2ish hour wait and was just plain rude. We live 2 hours away and got the “free” oil changes with our service contracts and now they are worthless if that’s what I have to deal with. Just disappointed all around. This is what you get with the big city dealership. The only thing that was a plus was the body shop did a great job fixing the car after the run around trying to get it fixed. Will never buy from Dewey again. -1 star.

Di
Review №89

Very impressed with Tyler and Stephanie at Dewey Dodge Chrysler Jeep. They were very helpful and knowledgable in making our purchase go smoothly. They also offered to help us with any questions in the future.

jo
Review №90

Well not So happy too To have and purchase a vehicle there ken Was OK to help us But after we purchase a Vehicle we have a couple problems with it And weve got a hard time to take care of it No even we got a bumper bumper warranty. not so

Be
Review №91

Heather Buttery is amazing and Mario is awesome these two and Roger made our experience great

Ad
Review №92

First time purchasing at Dewey Dodge, Christi Adams help me with my purchase. Everything went flawless!!

Le
Review №93

Everyone was very helpful and informative!

Ke
Review №94

Had a very good experience here I the truck I wanted and for the price I wanted!

Sh
Review №95

I want to say a big thank you to Justin Carter at Dewey Jeep! He made my experience easy and exciting. He made sure to explain everything I need to know about my new Jeep. He went through all the options and how to get my phone connected to the vehicle. He is very knowledgeable and extremely polite. I would recommend all my friends and family to him and the dealership.

Bi
Review №96

I had a very good experience. All of the employees that I had contact with were very helpful and courteous. Would recommend if you are looking for a vehicle you should check them out.

Br
Review №97

Had a great experience here! Great customer service and very informational salespeople and financing office! Left here with a great new vehicle!

Ja
Review №98

Ken our salesman did a great job! It took us a while to find the right car, but they were helpful on answering our questions and willing to negotiate.

De
Review №99

Oil light warning came on as soon as I started it up right after I purchased, has a serious outstanding recall relating to the vehicle not slowing when cruise control was engaged and brake depresses, mats were thrown in a pile in the back instead of being in their correct location, only one key fob was received. I didnt expect to have to call for services/repairs to be done the day after I bought it. (I was told they closed at 6 so I waited til the next day) Vehicle was used (3 years old), 22K miles, appeared clean when I received it. Salesperson was friendly.Just contacted them on the key fob programming since they didnt get back to me. $80 for programming and no guarantee it will work. Guy was kind of rude as well.UPDATE: Dewey Dodge general manager contacted me after reading my survey. He has offered a complete clean and provide a key fob for me. The oil change was completed; however the system was not reset. The recall remedy will be completed on my scheduled appointment. My faith has been restored by 2 points.

Bi
Review №100

Great people! Great process! Thank you Christi, Damario, and Anthony.

Information
100 Comments
4.1 Rating
  • Address:3175 SE Delaware Ave, Ankeny, IA 50021, United States
  • Site:https://deweydodgejeep.com/
  • Phone:+1 855-367-0915
Categories
  • Car dealer
  • Chrysler dealer
  • Dodge dealer
  • Jeep dealer
  • Ram dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:Closed
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Similar organizations
  • Dewey Ford3055 SE Delaware Ave, Ankeny, IA 50021, United States
  • Ericson Auto314 SW Pleasant St, Ankeny, IA 50023, United States