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Smoke & vape
502 N Ankeny Blvd suite 12, Ankeny, IA 50023, United States
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Smoke & vape
Comments
MA
Review №1

Love the Home Depot! Pet friendly!

An
Review №2

The gentlemen helping me were very informative, cared and when you left you felt confident on what you purchased. Just that alone, I will always come back! Thanks guys!

Br
Review №3

Love this store. Patrick and the staff were very friendly, knowledgeable, and helpful!

T.
Review №4

Always been decent people working while i was there.

Be
Review №5

Sold me a broken product. I tried to return it the next day unused and they will not take it back. Will not offer in store credit. Tried to offer me 15% off another purchase. I understand all sales are final, if the product wasnt broke to begin with.

Bo
Review №6

Really helpful and awesome staff. Good prices for vape batteries

Na
Review №7

Wasnt impressed with their juice line, and even less impressed with the younger gentleman at the counter. Tried asking a couple questions and got nothing but terrible put off attitude. He had a beard and was short. Honestly Id recommend anywhere but here. Had zero input on questions, which since he didnt vape I found out might have been part of the issue but I do not feel it was a green light to have zero personality and attitude. Im not going to beg a company to take my money with a smile, but I do expect respect. I walked out with two new bottles of juice ive never tried before and really didnt like either at all. Unfortunately I wouldnt recommend this shop to anyone. Now thats just the vape side. I didnt talk to the other half of the store so maybe that guy was better. It looked like they had a nice kratom display with choices of brands Ive not seen.

Ja
Review №8

Its horrible place bought a mod came back never used it wanted to exchange for a different one they would not do anything for me all sales final poor customer service will never go back

Em
Review №9

Staff is friendly, knowledgeable, and sometimes really funny. Excellent array of vaping items and accessories, with a great selection of glass in the back. Absolutely my favorite smoke shop.

Je
Review №10

Large selection of glass pieces. Had exactly what I needed. Was in and out in no time.

Jo
Review №11

Absolutely great place a must go and spend money place you wont be disappointed

Le
Review №12

Great selection of vape products and glassware. Friendly service.

Ka
Review №13

Always a great experience- good prices with helpful and knowledgeable staff!

Om
Review №14

I would like to know if they sell cbd weed or marijuana for cigarettes?

j
Review №15

Great service and selection

Pa
Review №16

Absolutely the best prices and deals around gigantic selection of products the very best staff friendly and helpful

Je
Review №17

Employees are great at what they do, will help you with all your questions until you have what you are looking for. I switched and started coming here because of this reason.

Au
Review №18

Not what I wanted but still very helpful

Di
Review №19

BUYER BEWARE. They sell broken, damaged products, and when you bring them back they blame you and say no refunds all sales are final.

Ca
Review №20

Great store, great service, selection and pricing! Definitely my new Go To!

Ki
Review №21

Very helpful, good natured employee. Had knowledge of products offered with great suggestions! Theres a great employee in there!

Ja
Review №22

The best and cheapest place in Ankeny for your Smoke and Vape products. Friendly costumer service as well.

St
Review №23

Will never return I purchased a mod and paid by debit card it timed out guy said didn’t go thru he took my card ran it again said timed out gave him a different card ran that it worked got home looked I was charged 3 times. Went talked to owner showed him I was charged more then once he called. Someone and said on their end only went thru once. Well I have proof I was charged more then once. I was shopping there 2 times a week I own a salon I was sending clients their daily but now now. I will tell everyone to to not go there. I hope ripping me off was worth it. As a business owner myself I would have made it right but I guess $40 is worth more to them then getting returning business. They are not friendly very short with you and definitely would not take time to show me different w cigs they guy was to busy texting someone.

Ca
Review №24

Staff is always friendly and helpful

Jo
Review №25

The variety of products they have is great, but maybe learn some customer service. Every time I come in nobody says “hey” or even a “what’s up” Literally every single employee seems off because it’s just an awkward silence the entire time you’re in there. Should be a friendly experience, and I shouldn’t have to feel uncomfortable every time I walk in the door.

Vi
Review №26

They actually have two new people working there that Ive never seen before. And they were actually willing to help. Thank you guys for not being like those other two dudes who never helped.

H
Review №27

Loved great selection nice people.

Ka
Review №28

Terrible service and very rude employees... would not recommend

CS
Review №29

Staff are always upbeat, fun, helpful and very informative. Solid prices for juice and coils, with a wide variety on mods, tanks, and glass pieces.

Je
Review №30

I love their selection. Have more choices for rolling tobacco than any other stores in area.

ka
Review №31

Love this place. Big selection, good prices and great customer service

Ti
Review №32

Very helpful staff wide variety of smoking products and vaping products. Great prices great location very big selection I highly recommend this place.

Ma
Review №33

Had to grab their attention to be helped and recommended a device, multiple times as I stood directly in front of them across the counter, they were not busy helping other customers either.

Ma
Review №34

Good selection of quality juices and salts and an awesome back room full of goodies at crazy good prices.

Ja
Review №35

Customer service is the worst I’ve ever seen, terrible supply quality. Dude that always works there needs a new job. Won’t let me exchange cones for papers that I literally bought earlier this morning. Wouldn’t recommend anyone going there ever.

TD
Review №36

Brought a nail and had it explode in a buddys face. Hes been smoking for years never and had this happen before. Dont trust their product

M
Review №37

Need to close down

k
Review №38

I call it a ONE STOP SHOP they have all your smoking needs huge selection of premium cigars, vapes, E-Juice, water pipes, RAW, Staff there are awesome !!!

Vi
Review №39

I just bought a piece here not even 20 minutes ago. They sold me the wrong piece and won’t exchange it. No one told I couldn’t exchange I even had the receipt proof. Thanks for robbing me.

Da
Review №40

A little bit of everything you could possibly need.

Pa
Review №41

Horrible customer service. No personality or enthusiasm from anyone working there.

Je
Review №42

Huge selection, very friendly staff. Glad to see a good head shop in Ankeny

Ja
Review №43

Love this place!!!

Me
Review №44

Prices are great but not good customer service!

Fr
Review №45

Great place

DD
Review №46

Customer service is absolute trash. No one says anything or greets you back.

ja
Review №47

They don’t know a thing

Information
25 Photos
47 Comments
3.6 Rating
  • Address:502 N Ankeny Blvd suite 12, Ankeny, IA 50023, United States
  • Phone:+1 515-216-1596
Categories
  • Candle store
  • Tobacco shop
  • Cigar shop
  • Gift shop
  • Glass shop
  • Novelty store
  • Vaporizer store
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–7PM
  • Thursday:10AM–5PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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