Josh is absolutely the best!! He is patient and friendly and not pushy at all. He is the main reason I keep coming back to purchase from Slumberland.
The salesperson in Ankeny was nice, attentive and helpful. While ringing up my item the salesperson asked if I was a veteran and I said yes. He then said that they usually give a veterans discount but the item was already marked down pretty good so he wasn’t going to be able to give it. It was a clearance item. I don’t normally ask for veterans discounts but if you’re working in the store and bring it up you should probably honor your discount like you normally do regardless of what a customer is buying.
We had the best experience at Slumberland. Carol was amazing! She gave us space to look without hovering and checked in occasionally. We got a great sectional with amazing financing!
Carol at the Ankeny store was great! She was so patient with my wife and I as we were furniture shopping. She was very knowledgeable and took the time to answer all of our questions. A very pleasurable experience.
We went in looking for a reclining love seat and sofa. Everything we liked was going to be 7-10 months out for possible delivery. So the salesperson asked what we were looking for, what color, power options, etc and searched the computer to see what they had in stock that we might like. He ended up showing us a set we loved and it will be delivered in 4 days!!!
The floor sales /help from Eric was amazing. He was kind and very helpful. I couldn’t make my mind up and he was extremely patient not pushy and Took the time to show me several examples of what I was looking for. I would definitely shop there again.
My experiences with Slumberland have always been very good. I have just ordered another living room chair. I have been extremely happy with the quality of everything I have purchased. I also got very good prices. Sales personnel is top notch.
My husband and I were looking for a new couch at the Ankeny location. The minute we walked in Carol a sales person greeted us. Carol helped us through The Whole process. She was considerate in letting us spend time by ourselves, plus being available when we had questions.I will recommend Slumberland to my family and friends.Carol helped make the purchases easy and a delight.We look forward in shopping at this location again .
Our sales associate Eric was great, very informative and knew all the product information. Would highly recommend him!
The salesman Eric was very nice and helpful. Our couch was backordered and took 3 months to come in. In that time, we moved from a townhome to an apartment. They say doorstep delivery, so I assumed that meant outside our apartment door. We live on the third floor. Apparently, it means the bottom of the stairs, not actually outside the door. Im disabled and its just my husband and I, so getting it upstairs was not easy.
Good selection with fair prices. The store manager Josh was spoilt and helped us with our questions before we purchased a chair. Will shop here in he future without hesitation.
Had large selection of furniture to look at and were helpful to help us find the pieces that fit our needs. We have always been treated well at this store.
Terrible experience with purchasing furniture from here. We were told all our furniture would be delivered in 3 weeks (May) and so far we have only gotten 3 of the 9 pieces we ordered. Every time they give us a date, it just gets pushed back and back. They told us the rest of our furniture would be in in July, but on the day they gave us, we called and they said it was pushed back till November. We love the furniture we ordered and everything we received so far, but if we were told it was going to be a 7 month wait time as opposed to 3 weeks, we would have ordered elsewhere.
Very knowable about inventory, and very pleasant to work with. Accomplished everything with 1 visit
We had a great experience as newlywed, first-time furniture buyers! Josh was incredible — he went above and beyond to make sure we got exactly what we wanted!
I had a great experience shopping here. They have amazing collection of items suiting every range. The staff members are helpful and nice.
Eric was very helpful and not at all pushy with picking out a La-Z-Boy living room set that was reasonably priced.
Our sales associate, Carl Nelson, was awesome. I had a list of things I needed, some right away. Some I could wait for. While I looked at the recliners they had in stock, he went to research which sofas were in stock. With his help we were able to find everything we needed with only one item that had to be ordered. Very friendly and helpful and patient with me as I changed my mind a couple of times. We will certainly be back and I will keep his card!
They have everything for your home. The salesman, Eric Johnson, was so knowledgeable, he showed me every thing I wanted and even offered to special order. I definitely will go back and ask for him. Its the Ankeny store.
Eric our salesperson was very professional it was great to find out he was a veteran and I thank you for a sacrifice he explained the futon to us clearly and due to my health I knew I couldnt put it together myself so he threw the delivery and assembly charge in there together and it will make much more sense and Im looking forward to sitting on my new futon the first of August or so thank you folks I appreciate it your assistance and help
We called Eric on the way to Ankeny Slumberland to see if they had anything like I was looking for we could buy today and have delivered, you see we sold our old one and needed it replaced. Eric told me about a chaise sofa they had on the floor. It was perfect! We also got a recliner to go with it. He saved us money with some deals and it was so appreciated. Great experience! Thanks Eric!
Went in to buy a table, the price was marked lower than it should have been and they honored the lower price. Very happy with the service and sales person!
All okay/good except the young man who loaded our chair in our vehicle.He evidently was having a bad day.Very rude and handled loading our chair very roughly.
Kristen was very friendly and helpful. I went in to look and ended up buying, no pressure selling which was a relief...I would recommend Slumberland.
Good place to shop for furniture. Salesperson was very helpful and not too pushy like most places.
Love this place..I usually find a good bargain.
Most helpful salesman. Matched prices I found on Amazon. Will assemble purchase for reasonable fee.
Sales staff were knowledgeable, friendly, and patient. I recommend this store.
Christina was very helpful and I was able to make a couple of purchases!! Great sale prices! Thank you, Christina 😊!
Friendly and knowledgeable sales repsQuality furniture at a price you would expectNOT pushy or aggressive
Josh was very helpful!! They didnt have the chair I wanted in stock and it would have to wait until November☹ but I hope we found a good substitute.
It was time to get two new recliners. Seven years ago, we went all out and spent $1100 a piece on two recliners that had power motors and we’re high quality leather. The design of the chairs was terrible, you could hardly rock in them because your feet would barely touch the floor, and I am 6’1”. The motors burned out after six years, one year past the extra warranty that I paid for.We have bought enough recliners over the years that we know their life expectancy is about five years no matter what brand you get. So we wanted something comfortable and inexpensive. We chose Lazy Boy because of their lifetime warranty, and good experiences we’ve had in the past. Slumberland always carries a great selection of Lazy Boy recliner‘s, and I was fortunate enough to meet up with a great salesman, Carl, who understood what I was looking for and was able to answer all of my questions, and there was no pressure involved.Slumberland price matching helps avoid making needless stops and every furniture store in the area, and they had a great selection at all price ranges. With salesman like Carl, and the top quality furniture that Slumberland carries, we made the purchase and I give them my highest rating.
Weve bought several pieces of furniture through here. They are always pleasant and offer competitive pricing.
We walked in the door and were greeted by Josh the salesman who was very friendly and helpful. He helped us for the exact furniture we were looking for. We have been to every furniture store in town over the last couple weeks and couldnt find what we wanted the other sales people were pushy. But not Josh he worked hard to find us what we were looking for therefore we decide to make a very large purchase with Slumberland Furniture in Ankeny. Our friends that were with us also purchased a bed with Carl who was just as friendly and helpful. Thank you both for the excellent customer service.
I purchased a Sealy mattress today, and had a very helpful salesman assisting me. Carl ( Ankeny, IA store) was knowledgeable in all of the different mattresses, and gave me honest comparisons. Initially, he asked a lot of questions of me to get a good understanding of my needs in order to find me the perfect “ fit”. There is a reason every piece of furniture in my home is from Slumberland…quality merchandise and excellent customer service!
Great service. Made purchasing a mattress easy!
Attentive, yet gave us space to shop. Very up front about delays due to the manufacturer. Overall, will shop here again.
Very helpful and thoughtful about what we wanted when looking for a bed.
Lets us shop on our own to find just what we wanted without showing us something we wouldnt want.
I would recommend shopping at Slumberland for recliners. Very nice store and friendly staff. They were not pushy and let you just go look at your pace without bugging you.
We were looking for a wooden shoe stand. Rick came over to help us but we couldnt find what we were looking for. Excellent customer service though!
We were very happy with the prices,and the customer service was excellent !
Why would I give Slumberland, Ankeny a five star rating for a sofa I ordered on October 20, last year?! Because, despite the uncontrollable events we all went through,my salesperson Eric was totally honest and kept me updated throughout the process. My sofa was delivered yesterday, exactly when promised, expertly installed, and without a hitch. One more step towards “new normal”.
Everybody was so friendly and the best part was they were so knowledgeable great info and discounts!
Our Salesperson did an amazing job understanding our needs. The process was easy and we are so happy with the mattress.
Great place and people very helpful I like it much better than the the southside store
I was only able to come in to the store at 30 minutes before closing, but Carol was welcoming and helpful. I was looking for a specific type of recliner for my brother. Carol and a gentleman co-worker very efficiently found the recliner, the color my brother wanted, applied available discounts and provided me the information needed if I chose to order. I called to order the next day and the recliner will be here in less than a week. I appreciate the seamless, efficient and knowledgeable assistance.
Great Service and got help to have free home delivery!
Great experienced. Great financing options and helpful, respectful employees.
Gene was very friendly, answer all our questions. Gene was very knowledgeable and took ownership. Hats off.
Eric J. helped us. Awesome - Amazing service. He answered all of my questions. He really took the time with us that we needed. I would highly recommend him.Thank you.
Our sales rep was very good and informative about the furniture we were interested in
We were assisted by Kristin, who was very kind and knowledgeable. She greeted us upon walking in, I let her know what I was looking for, and she gave me the run down and let me go do my own thing. She wasn’t following us around the store, trying to get a sale. It was a very pleasant experience and I found the perfect couch for my living room!
I had the best experience shopping here. Josh was extremely helpful, friendly and courteous! Definitely recommend Slumberland in Ankeny for the best furniture, home decor shopping experience!
Staff was very helpful and knowledgeable of their products and honest about the longer delivery time for my chair.
We purchased a LaZBoy Sectional in 2019 from this location. I cant recall the sales persons name at the time, but he was great. Six months later, I called as the fabric of the sofa had become very rough despite routine care and maintenance of the fabric. I spoke to a woman there who told me there was nothing I could do (despite having purchased the extended warranty). I have since had our first child, and at this point, the fabric is so painfully rough, I cant let her bare skin touch our sectional. I called again, asking for any sort of help or suggestion. A very nice sales person named Carl helped me, and gave me the contact information for the Slumberland Warranty line - they were unable to help. I called back Carl, and he let me know that the roughness is considered nap loss, and it would have been covered by LaZBoy if reported in the 1st year. He spoke to his manager to see if anything could be done at this point, and reported back there was nothing he could do. While I didnt get the answer I was looking for, I could tell Carl genuinely cared and I wish I had gotten to work with him previously. If you shop here, ask for him.There are only two women that work at this location - I wish whichever one I had spoken with had shown an inkling of of care when I had called SIX MONTHS after purchasing this, since it would have been covered. Im beyond frustrated after spending as much as we did on this sectional that now is too rough for our own child to be on, despite only having had it for three years.
Our associate Carol was a great help. No pressure in picking a mattress. Didn’t try to push the high end product when we wanted mid-level. Love the mattress we chose. She was very attentive, asking us questions about what we wanted and showing us the difference in all the products. Made the entire process very easy.
Salesperson was very helpful and friendly.She answered all my questions.
My Granddaughter and I went to Slumberland looking for a very specific piece of furniture for her father for Christmas. The store was busy and it seemed all sales personnel were busy. So we began our search on our own. In about 3 minutes a very nice young man approached and offered to help. He was very patient, listened to our needs, was professional, and made us feel like helping us find the perfect item was important to him. This is the second time we have purchased from this company and had the same result - we were treated very well and found the perfect gift.
Salesperson was helpful and greeted us but left us alone to shop.Helped us with knowledge about the sectional we liked and went over the details of the sale.
They were amazing! Very helpful! I definitely will be back
Obviously very friendly and courteous when we walked in. Patient as qe walked around without any in your face sales. At the end, it came down to them offering a bottom dollar lowest price they could give; with my wife and I feeling happy with overall cost. Would definitely recommend them, at least for a good comparison.
Customer service from Kristen was excellent today. She focused on our needs. We are looking forward to getting our merchandise in a couple of weeks.
We had a great experience with Slumberland today. I found a good deal online, texted with Eric, a knowledgeable team member from a local store, and then went to see the sofa bed we were looking for in-person. We ended up buying the one we were looking at online—it was such an easy and low-pressure experience. Eric was great to work with!
Carol was great! Very knowledgeable and get down to business, there is quite a long wait before the furniture arrives but she is forth coming about it and we still purchased it. Can’t wait to get it.
Josh was my salesman. He was willing to answer all my questions even though I had many of them. He gave me space to think so I wasnt pressured to buy. Got some amazing deals on some killer Clarence items. Very happy(:
Eric over at the Ankeny store was an amazing salesman. He was informative and attentive without being pushy as I was shopping for a new mattress and bed frame. It was a great experience shopping at Slumberland.
As usual always prompt service salesman never bug you let you do your thing. I have shopped at slumberland for over 30 years. Always good and reliable furniture at a reasonable price. I will be stopping by again and again and again and I also tell my friends about slumberland none of them have been disappointed thank you slumberland.
Wonderful experience with courteous sales representative. The long wait for my furniture isn’t great, but will return again for additional piece in near future.
We walked in and were greeted. We told them what we were looking for and He went to see if there were any. Meanwhile a co-worker showed me a couch I was interested in. I came back to the desk and we bought the couch
Found what I ask for with no problem. Great price! Delivered soon! Great experience!
I stopped in today not positive I was going to buy. I was in the market for a queen size bed and mattress. Carol Willer approached to help me out. I have never bought a bed before and was unsure on what I was doing. Carol was a lifesaver. She wasnt pushy, gave me general information, answered my questions thoroughly, and then left me alone to actually shop and decide for myself. I cant stress that last part enough. Nothing will run me out of a store faster than when Im trying to think and choose a product and a salesperson is constantly pestering me with prices and products I dont care about. Carol was perfect! After I decided on what I wanted Carol did all that she could to save me money, and even offered a monthly payment plan that was unbelievable (in a positive way). I am very pleased with my purchase and thankful Carol Willer was working and there to help me! Thank you so much!
Carol was great! Cant wait to go back and finish out furniture updates!
Wow this location is horrible. This isn’t the first time I have visited this location nor the first time this has happened but I was in need of something and this was a last resort. I noticed that every time I come into this location I receive zero help. Today I was in need of help and not one person came up to assist me. The store was empty so today it was very blatant the type of demographic they assist if you know what I mean. The next people to come in behind me was greeted immediately and offered help. I will no longer be returning to this location, no matter how desperate I am.
They had what I wanted and they were super fast getting me a nice and comfy sofa
Josh was EXTREMELY helpful and provided detailed information in a short amount of time. The 5 year warranty was a fantastic value and so was the hot buy price! Very excited to get our new couch and recliner. Will definitely return for any furniture needs.
I placed an online order for an office desk and bookcase on October 25th of last year. I was told the delivery would be November. When that didnt happen, I called and was told mid December. That didnt happen either. January turned into February...February turned into March. I finally received a call on March 31st stating my desk was in, but not the bookcase! I was told in January that the bookcase was in, but they were waiting on the desk. I told them to wait until the full order was in to deliver. (big mistake!) Now the bookcase is MIA. And now instead of delivering my desk ASAP, I have to wait another TWO weeks until they can deliver it and the MIA bookcase wont be delivered until the end of April....maybe?! I will never order from Slumberland again. The customer service Ive received is unacceptable.
I was very happy with my experience with Josh at the Ankeny store. I made all my transactions over the phone and look forward to getting our mattress and bed frame next weekend.
Josh was the best to work with at the Ankeny location. I suggest asking for him next time you go in!!!
Getting a new mattress was great. No hassle or pressure!
Great shopping experience. Helpful and considerate. Gave us distance and followed respectful approach during pandemic. Found exactly what we were looking for at Slumberland.
Excellent store to do business with. Eric was very accommodating and helped us to make a purchase we will definitely be happy with for years to come. We went in to make one purchase and ended up making two. Thanks Slumberland and Eric!
Eric has been great to us! We looked around for furniture and found the set we loved...
We have purchased furniture from Eric several years ago and we were glad that he was able to sell us our new furniture. He took his time helping us pick out fabric and style of furniture. Great customer service
Placed order in December 2020. No contact about when $$$$ order would be delivered. Kept our money for four months. Still no item. Talked to Kurt at Ankeny and he said that they had no need to make it right with us because Slumberland isn’t hurting. I said that we WERE hurting without our $$$$! He made no attempt to make it right. Just gave us a refund. Don’t try calling corporate customer service. The wait is terrible and then they will transfer you to your local “Kurt”. Slumberland will borrow your money for months without telling you an actual delivery date. Banks charge INTEREST to do this!
Wonderful experience! Eric Johnson was extremely helpful and we got exactly what we were looking for.
We had a good experience at Slumberland today. We went there not sure what we really wanted, so we spent a lot of time figuring out what would work for us. Our salesperson, Josh, approached us and answered our questions. He didnt hover but he always seemed to be right there when we needed anything, he was very helpful. We purchased a couch and recliner. Josh explained everything in detail and we were comfortable when we left. I would go to Slumberland next time we are looking for furniture.
We have purchased a few pieces of furniture from the Ankeny store in the last several months. Carl and Josh have been very helpful and accommodating. All staff is friendly and available, but they give you the space you need to decide on your selections. I appreciate having a furniture store in Ankeny that offers great customer service.
Our sale lady was fantastic. Very helpful and knowledgeable. Thanks Kristen
First thing we noticed was not high pressure with a salesperson in “your hip pocket.” Our salesperson was Carol. She was very knowledgeable and helpful and very willing to work with us. We would not have any hesitation in going back to Slumberland, ask for Carol and purchase something else.
It was a great experience as always. Eric is always very helpful and great at his job. Company needs a lot more of his kind.
Excellent customer service. Friendly without being pressured. Great price. Christine was so great, and manager Josh went out of his way to accommodate! Happy to say we left making awesome purchases! 5 STARS OUT OF 5
Kristen was so helpful to me and my family, we will definitely return. Thank you Kristen!
The lady that helped me today over the phone, Kristi or Kristin msy have been her name, was wonderful to work with and i will gladly work with her directly on my next purchase. I cannot say enough kind words about this sales associateHowever, my furniture shopping experience started at the Slumberland in Davenport and i found the sales associate Mike to be rude, condescending ajd appeared not to have much time for me when he realized the sale would not be a high dollar one. It is unfortunate that he dud not know my shopping patterns and i always shop at Slumberland. This time i simply needed a chair. I will never shop in the Davenport store again and only the store i dealt with today in the Des Moines area as i have several more items to purchase over the next year
Friendly, very knowledgeable, accommodating for my requests and understood exactly what I was looking for.
Great service and no pressure....I was able to find exactly what I wanted. Carol was wonderful to work with! Thank you!
Place could use some sprucing.Feels rundown and small compared to other furniture stores.The clearance area is pretty unimpressive.
Purchased a beautiful couch today! All thanks to Josh at the Slumberland in Ankeny. We had a couch picked out that we sort of liked, then Josh showed us a few others that had similar features that we loved and we ended up with a beautiful couch that will be delivered and set up in our home in a week. Thanks!!!
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