Our ride stranded us in des moines the security system had quit and wouldnt let us start the truck had it towed there on a Saturday they called me first thing Monday said it wouldnt b done till Thursday cuz they had to wait for the part then called Tuesday and said it was done 2 days before it was supposed to be

Had both collision repair worked on and a tire alignment. Communication was great! They updated me as needed and got the vehicle done ahead of when they said they would. The repair quality looks great and they washed the exterior and appear to have vacuumed the interior. Was convenient that the rental car could be waiting for me there and I could drop it off there. The staff were accommodating and making sure I got the rental car keys and could leave it with them when finished even though it was through a different company.

Made appointment two days in advance and when I arrived they did not have any appointment set for me. Told me I could leave the car but they had no idea when they would get to it. There comments and attitude was they really didn’t care.

😎

Long wait to get my car worked on

Ernie was great! Would definitely recommend!

I made an appointment online to bring my vehicle in for service. I arrived 45 minutes early, thinking Id take the Courtesy Shuttle which isnt running due to COVID-19. So I waited...for 4.5 hours, before they told me they were 12-24 hours behind, and wouldnt even look at my vehicle the same day. I was no more than 50 feet away from the service advisor, but he didnt even know I was still there. I was forgotten the minute I handed over the keys. He gave no indication that anything was out of the ordinary. The two reminder emails and a reminder text said nothing about the shuttle not running, or a need to re-schedule. My advisor told me had I called in to schedule, they could have told me the situation over the phone. They had two business days to call me ahead of my appointment, but of course they didnt. To their credit, they did arrange to pick up my vehicle the following day and left me a loaner. Otherwise, I wouldnt give them a single star.

Took my father in laws car in for service they were great thank you very much

Good fast service!

Top notch service department; courtesy car and a free cat wash. They just solve problems and call you when your cars ready. Whats not to like?

Always helpful and nice. Fixed ny car problem

Had to point out things that were not fixed after the oil change very unhappy.