Dropped off our broken vacuum to get a quote for the repair, which we were supposed to get the next business day. A week later, we got a call telling us the repair was done and the price of the repair was given to us. Given the price of the repair, we wouldnt have authorized the repair, as it was more than we paid for the vacuum. (While I prefer to repair than replace, there is a point where replacement makes more sense.)I wouldnt have minded paying a reasonable fee for a quote of the repair, but this just left a bad taste in my mouth as a business practice from a company that claims to offer free repair quotes. Its not much of a free quote if we cant get our vacuum back after the quote without paying, eh? Thats just not how quotes work.Anyway, the repair was solid, and our vacuum does work better than it did, so I have no problems with the workmanship. My rating is solely because I found the bait and switch for the quote very distasteful.As long as you are OK with taking your vacuum in and paying whatever it is to fix it without knowing the price, then this is a great place to go.

I have bought Orecks for more than 20 years with my cleaning service and besides being the best vacuum cleaner its the best customer service. Many friends and customers of mine are also now Oreck customers.

Gentleman was very helpful and knowledgeable about the vacuum. Have already used our new Oreck. Love it

Great products. To my estimation the best vacuums out there. The staff at the Oreck store were very friendly, very informative and very helpful. They carry the complete line of vacuums floor scrubbers and polishers + all the accessories and products you need to use the machines. In one stop you can get your new vacuum everything you need to run it and the staff there will even teach you the tricks of using.

I got an Oreck XL Commercial vacuum for $300 recently. I should have looked online because they are $250 on Orecks website and can be bought brand new for close to $150 from other reputable retailers online and around the metro.

Very nice place. High end vacuum store.

Steve was very nice and helpful on my purchases and got good deal.

Great service!!!