Staff is very nice. Chris is very helpful and very kind. And Phil is great as well. The place is full of nice people including the kind folks who service my mower and bring it back to the house for, never complaining, great folks!
Bought FS56 this summer.I have a small yard. Litterally 1 tank and it still has original Trimmer String from Factory. I run the same fuel in it as my Stihl Blower and Stihl Chainsaw and Husquvarna Chain Saw. It quit running and conviently it is a gas issue not covered under warranty. They want now $180 to repair a 2 month old $220 weedeater. So I now have a $220 yard ornament. Brought Chainsaw in for service, new chain and sharpen the old one. Chris said make sure the old got sharpened. I went to the back, got my stuff, and asked if the old got sharpened. She read the ticket and confirmed the old got sharpened. I looked and it had not. I went back to the front and Chris took it to the back to ask. He came back and said it had not been sharpened as it is beyond repair. I totally understand the chain has a life limit. I do not understand why she lied and told me it had been sharpened when it had not been. I have been a Stihl buyer till this FS56.Update 9/26: Joe the manager called me personally and appolgiezed for the whole mess. He said being that new a machine, it should have been handled differently. He took the Stihl Weed Eater back today, and is going to have it fixed under warranty as it should have been from the start. Where did Joe get his info, from this review. I left it as is for others to see what the original issue was and that they corrected it. Goes to show that he cares about his customers experience and his shops reputation. For that, I moved to 5 stars. Thanks Joe.
Mr. Charley is Always a Blessing to be served by . GODS Blessings upon YouMr. Charley 😊
The young guy behind the counter never tries to look up a part. He said not enough numbers on model. Come home look part up on internet. Order it myself. This has happened three times. Will not go back.
While these boys arent as cheap as online shopping, I always leave with exactly what I need, hot fast and in a hurry. At least 2 or 3 folks behind the counter ready to help and the products are name brands a fella can trust.. Look no further when in need of quality parts and knowledgeable service 👍
Great selection. No negotiating on price. FULL Retail Only! Forget about asking what year model is in stock, There Just New, and going fast!Nuff said!
Very professional, answered all my questions without getting tired of me. Thats the main reason I decided to buy from here.
Usually have the part I need for my mower. Staff is helpful.
I called on a Thursday, took it there Friday, called to check on it Monday after I was told would probably be Monday only to be told they had 3 weeks of work. My problem is that they should have mentioned that on the phone when I called the first time. Everyone else I called it was the first thing mentioned. I had to make 2 unnecessary trips when I could have taken it somewhere else. Bad communications.
Customers service was excellent.
I recently upgraded my garden tractor and had a great experience here. Very helpful and knowledgeable staff! In addition to the tractor I used to have yearly issues with my 2 cycle engines. I gradually replaced all 2 cycle equipment with Husqvarna and have had no issues for years.
Great people to deal with. Friendly, fast, and efficient. 2 thumbs up!
All the guys there at AOPE are very smart and helpful. I have had a problem with my equipment and the owner is doing the best to get that fixed but that isn’t his fault that is the brands fault. I will probably be using you again in the future. Thanks.
Way overpriced at $42 just to look at a lawn mower
Great Service! Use the guys for work and personal equipment. Very knowledgeable! Joe and his crew are willing to help with what they can, and if they cant, they will refer you to someone who can. HIGHLY RECOMMENDED
I hesitate to write this review because itll sound negative when its not really. Although the establishment is top notch, clean, provided superb service, I still eventually left disappointed. I needed a part to repair a mower. The difference in price on Amazon vs the stores supply was huge to the tune of $141 vs $20.99 on Amazon. Granted, the part sold in the store was a genuine Kohler branded part. However, the price difference was too big to risk spending the money. I could buy 6 on Amazon for less. This is not to say you should not shop here because it really is a great place. The staff are very knowledgeable and helpful. I got the feeling they had most every part imaginable available. And the showroom was full of every kind of outdoor equipment imaginable. Check them out but compare prices and purchase risks before you buy.
Very good and helpful
They are AWESOME!!! Very Friendly and they know their stuff and prices are great!!
I am very impressed with the management and customer service in this business. They sell top of the line equipment and stand behind their mowers, weed trimmers and blowers. Their repair shop does great work on keeping equipment in top shape!
Absolute worst customer service I’ve ever seen. Waited in line for one of the people at the desk to become available and when one did I walked up to silence, not even a hello much less how can I help you. Needed a plug wire for a chainsaw but was simply told without the part number they could not help me because “ they have a million parts back there “. Someone too lazy to go flip through the “millions” of spark plug wires they carry for that one particular brand of chainsaw and help me find a match has no business in customer service. Either that or they didn’t wanna sell a part they wanted to charge me a shop fee for them to replace it on top of the cost of the part. Either way, this is exactly why small businesses are failing. I tried to support local during this hoax of a pandemic but was quickly reminded it’s not worth it. Here’s more of my money Amazon!
Great service, not the fastest, but very accurate and helpful. No associates were wearing masks nor were customers
I have always found the folks at Anderson Power Equipment to be knowledgeable about their equipment and give friendly service. I use them for all of my lawn care equipment needs. They have earned my trust!
Very good service. Agent was knowledgeable and helpful. I like the tiller.
First time there. Beautiful showroom and friendly service.
Very nice equipment and prices well marked.Bring your model number for parts.
Very dishonest and rude employees. We were going to buy something from here and was told to be there at 5:30, we head that way and then get told we couldn’t come, that we had to come the next morning at 8 when they had other people coming as well. An hour later.. they “gave it away” to a friend. Don’t shop here, there are better places with better people working at them in Anderson!!
I have purchased a garden tractor and chainsaw from this shop so far. Fair pricing and finance options. Good selection of equipment in stock. Service department had a long backlog for a tractor repair but the mechanic was able to convince the manufacturer to cover a non-warranty item. Would prefer better hours to be able to stop by after work during the week or later on Saturday.
Went by there to pick a few things up last week and the service was fantastic. Joe was so helpful and knowledgeable about all the questions I had about their products. I highly recommend this store and I will now be a loyal costumer.
Great customer service. Able to finance some appliances too
I stopped by the store interested in investigating a Zero Turn mower. WOW - I was AMAZED the the options and knowledgeable staff. If you are in the market for any outdoor power equipment make the trip to Anderson and check these guys out.
Im new to the area and so far APE has been great to work with. Knowledgeable and courteous
Had a great choice of lawn tractors and zero turn mowers. Customer service to discuss details were invisible.
Good
Ms. Julie Anne, Thank You! The Exmark brand was the mower I’ve researched and had several professional lawn personnel and a family member that recommended the Exmark Mower. I just wasn’t sure which Exmark mower to purchase until...I first arrived at your store. Upon arrival Ms. Julie Anne was near the door. I asked her about the mowers you have in your store and which mower was her favorite. She explained a mower she used and pointed it out for me. I reviewed many mowers that day but I was drawn back to the conversation I had with Julie Anne. Her favorite mower became my favorite mower! I was pleased when she was the person delivering my new Exmark X-Series mower. She was very professional and knowledgeable. She explained the operation and operators maintenance to me. Before she departed made sure I didn’t have any questions and informed me that if I did to contact the store immediately and anyone there will be happy to assist me. I just wanted thank you all and the let you to know the caliber of your employee! Julie Anne is a true professional.Edward Grubbs
Had everything I needed in stock. Prices were good also.
Convenient location but prices are high. Set of blades $73 which was third higher than competitor. Guess you pay for convenience.
Well my husband loves it. Good selection
Great customer service. Very knowledgeable about the mowers.
Love this store always friendly employees and there very helpful on knowing how to fix any commercial chain saw...They Also Have Everything A Tree Arborist Needs To Work And Do His Job Safely In The Tree...
Went because dealer for Stihl products. Huge inventory very knowledgeable staff. Bought battery powered hedge trimmer.
Service was quick and pleasant. Took all of about 2 minutes to buy my mower and set up the delivery.
Good prices. Extremely helpful employees! Shop there for all our small engine supplies. Always have what we need if not they order it and get it in very quickly.
You get what you pay for. And this is the place to buy it. Top of the line equipment and service shop is outstanding. Turnover was days before my quote. Awesome place.
Call them after seeing what I wanted after hours through the window. He talked to me at length about my yard, needs, possible needs and made a recommendation for a slightly different mower. Best decision Ive made. Great mower, great service, friendly and have gone beyond what I expected from a business. I will only buy yard equipment here from now on.
If youre looking for any kind of power equipment lawn mowers weed eaters anything you might use around the home they have it and I might add the service was very good and they also work on all the equipment they sale my experience with them is good
Great crew, outstanding service, and had what I needed in stock
Service is some what slow
I buy all my equipment here. Have it serviced here as well. Only drawbacks are price of new equipment and time it takes to get equipment serviced. Price for Lawncare equipment that works is always going to be high so I dont hold it against them. Great people, great equipment selections.
The only place I go to buy commercial grade equipment. The staff knows what theyre talking about and will recommend just the right tool for the job. Plus they service everything they sell.
This place will work with you and make sure you are 100% satisfied. Thats important. Awesome customer service!
I took my Stihl trimmer in for an idling issue. I was told that it would be ready in 2 weeks. After 2-1/2 weeks I called and was told that they have a 4 week backlog on RESIDENTIAL customers. I picked up the trimmer and will now go elsewhere. If you are a homeowner, just understand that their commercial customers come first.
Awesome services. They only work on specific brands due to parts availability.
Nice and friendly staff...
Great sales and service I have bought numerous power equipment from them and I get my equipment service there they do their job well at a fair price.
I’ve bought here twice. Both times the staff has been helpful. Still I’ve both pieces of equipment. I’ve never been in for service but purchasing has been quick and easy.
Excellent service and friendly employees. I will be back for anything I need for my lawn mower
Excellent service and products
I enjoy going into the showroom. Always clean and a friendly environment. The guys are always willing to help .
They never answer the phone.
Great place to get a mower, helpful, knowledgeable staff that will help pick out the right machine, been getting my parts there for years and they usually have what I need and if not they get it in a few days. Prices are cheaper than the Internet most of the time and I dont have to pay shipping.
Excellent service and very helpful in knowing what you need when purchasing a Lawn mower. Told guy what all I had to cut and he told me just what I needed.
Excellent mechanics, the staff behind the counter very knowledgeable and friendly-helpful. And a large selection yard equipment.
We have a very good experience.we had a great salesman, very knowledgable, smart, honest, helpful, we purchased a chain saw husqvarna. I hope we can use this another 15 years.happy cutting.
Great sales and service! Would buy from them any day over big box stores! Purchased a weed eater
Capable service, service personnel do great repair. The also give advice on how to prevent recurrence. Done right the first time!
Friendly and well stocked.
Fast service and low repair price.
Very helpful and knowledgeable staff. Friendly guys.
I took our lawn mower in for repair, they fixed it quickly and the price was reasonable. The staff is very friendly and helpful!
Awesome service and good products. If youre buying Stihl or Husqvarna, buy them here and not Lowes. These guys are very helpful and knowledgeable.
Always helpful and make sure you have the right part.
I recently purchased a husqvarna mz52 zero turn from this place. 1 month later it starts shutting off do to a faulty seat safety switch. When i call to have them take a look and replace it i was told to first try wiggling the wires and switch and see if that works, and if so zip-tie it in place!! I couldnt believe he ask me to jerry rig A brand new mower I purchased with cash a month prior.. now fast forward 2 months, I take them the mower for a different problem brake lever replaced. And theyve had it 2weeks now!...Update.I got my mower back at about 3 weeks with the brake lever fixed but they didnt replace the seat switch and actually told me they knew nothing about it? It gets better, the owner Chad decided to ban me from this store because i wrote this review... in no way was the this review malicious. Just giving my own opinion on the service provided. So for now i Will have to drive 35mi one way for warranty work and parts.. I would never go to this place again shady service and poor ownership.
Nicest people great service and products
They are the only ones in town that had my front drive wheels for my troy built self propelled lawn mower! Thanks guys!
Great outdoor equipment for lawn care needs and they also do repairs.
Had what I needed when I needed it.
Best place in the upstate for all of your outdoor power equipment needs...parts and sales!!
Way over priced. Went there to purchase a chain for my sthil chainsaw. They charged me $38 for the chain. I can buy the same chain at Rogers outdoors for $21. My first and only visit.
I was sold a Snapper riding mower by Chad. I payed $1000 dollars for the mower thinking it was a sound refurbished mower. Four months later it broke down and they want another $600 to fix it. Then they offered to buy it back for $400. I guess a fool and his money are soon parted. I am the fool.
I bought a weedeater, and within a month it started messing up, so I took it back. They wanted to charge me for something that should have been covered under Stihls warranty, and then tried to charge me almost 5 times as much for parts and labor. I took my weedeater to Rogers outdoor equipment, and they did me right. Rogers even went as far as upgrading the parts that went bad.
Great place for your lawn care needs, wonder people to work with.
Excellent, very helpful staff, learned a lot about the Husqvarna line. Competitive pricing, very clean well organized show room. I will return.
Had all that we needed and great help finding it
Do not shop here they support waim.... and that is your local k k k network!
Great parts department always have what I need
Just recently purchased a lawn tractor from them picked it up ran it for a few hours realized the deck had not been set was off dramatically not very happy with sales or service would not recommend
Nice people.
Great service. Very helpful
Friendly knowledgeable people, excellent service and they do repairs.
Fixed my weed eater. Got it back in a timely manner.
The repair service is much lacking. Over 5 hours to fix a flat tire!
Go to place when you have to get it in person
I took my lawn mower up to the Anderson store to get my blades changed and when I handed my lawnmower over with the work order and blades, the lawn mower mechanic was very rude and disrespectful and invaded my personal space and continued to throw threats at me. Wasnt the experience I was looking for.
Customer service was very bad. And pricing is outrageous.
I buy my lawn mower parts there when you order them theyre there in a couple days if they dont have it in stock very good place to for lawn mower parts and lawn mowers
Great service!
The best. Period.
Excellent customer service.