I cant say enough about how wonderful this dealership is. We were in Anderson from out of town over the weekend when I started having major issues with my engine. I called another dealer in town before I found Piedmont and they were super rude and unhelpful. So I called Piedmont and immediately they made me feel welcome and were willing to help me in a dire situation. They moved mountains to get my 2017 Jeep into the Shop on a booked solid Saturday and were able to diagnose it quickly. When I heard that the damage was severe they were able to get me into a new 21 Jeep. As I was not in the market for a new car when I traveled to Anderson, they were super helpful and understanding and bent over backward to ensure that I had a safe and reliable car to get home in on Sunday. This process was extremely stressful for me and they moved mountains to make sure that it all worked out all while keeping my best interest at heart. I cant say enough about Kat in service and Madeline in Sales. These girls are amazing, and I will be forever grateful for all their assistance! My husband is in the market for a new Wrangler next year and I think we may make the four hour drive to Anderson! Great Job Piedmont, yall are amazing!

I’m very impressed with how the salesman and the general manager were so focused on accommodating a unique customer experience that fit perfectly with my needs, and successfully reducing customer effort on my part. My family has been committed buyers of Dodge Rams and Jeeps for years. After working with the team at Piedmont Chrysler-Dodge-Jeep, we will now be committed to working with this dealership for many years to come. I’m a fan of the great Ram and Jeep brands, and now a fan of this local team. Do yourself a favor and make this dealership a place to visit when shopping for a vehicle, and ask for Alexander. He’s good to work with. By the way, the new Jeep Rubicon rocks!

Always a pleasure to do business with Piedmont Dodge . Chris Merritt always has all the answers to my questions, Great communicator always keeps me informed of what’s going on. Lance is a standup guy and when he says he’ll do something for you he will greatly appreciated ! Andy Watson in finance is great at explaining everything to you it’s always cheerful and a pleasure to do business with. Will definitely be back again !

Darrell, the service manager and his staff did an excellent job getting my factory defective radio replaced. Im grateful that he fit me in quickly and even called to check on me after I left the dealership to make sure everything was functioning properly. I can recommend them for a great service. Thank you!

A busy place that operates well using the team concept. We ordered our Jeep knowing that it would take time, but delivery came through quicker than expected and we were kept informed of the status of our order. At delivery, the vehicle was spotless, and had a full tank of gas. Great dealership.

I have been using this service department for at least 10 years and the customer service is always top notch! Darryl, the Service Manager, is fantastic and always able to meet his customer’s needs. Great job Piedmont!

This was the best car buying experience I’ve ever had, and I’ve bought a lot of vehicles. The sales team is up front and honest, and really let me take my time while I was shopping. From sales, to management, and the finance department it was a great experience. Thanks!

This is a dealership with heart. They want their customers to return.I called to inquired about services and prices. They gave me both according to my needs.When I came they came right to me and git me registered and went over the service plan. Ask me several times do you have any questions. They did a full diagnostic and gave me options for servicing my Jeep. Didn’t push me into getting anything else that day. I told them I would get back with them when I had more time to come in and service my vehicle other needs. They did a follow up call next day and told me any questions or concerns give them a call. Yes a little pricy but they use the best quality products. It’s worth your time and money.

The service department rocks it, Darrell. Kat, they have it together. Its great to deal with friendly people that are so helpful. Thanks guys!

Bad experience!Set up an appointment two weeks in advance.Oil change, 40k mls service and 4 new tires!They checked for the parts needed and I agreed on the type of tires they offered.At the day of my appointment they contacted me three hours after I dropped off my car and informed me that they don’t have the tires !?They only had two instead of 4. There are 10 tire shops around the corner, they could have picked up tires. They don’t care about costumers.Also I asked to check the cabin air filter and to replace it if necessary, they told me my car wasn’t equipped with a cabin air filter.Do they even know anything about the cars they work on? I replaced it myself later with one from NAPA. I would never recommend that dealership to anyone.

Just moved to SC and took my truck here for service. Jocelyn in the service dept was amazing!!! She kept me in the loop as to what my truck needed and got me in and out. Thank you so much Jocelyn!!!!! Amazing job!!!

Piedmont Chrysler Service Center representative did not keep me inform with the repair inspection request of my vehicle. I initiated the status updates. Got oil changed not sticker place on vehicle. When I picked up the vehicle very little communicated. This is not the first time I was not satisfied with Chrysler Service Department.

If I could give the service department a negative on customer service I surely would! I have NEVER had someone speak to me and treat me like Darryl (service manager) in the service department did today! He not only was disrespectful and rude he was degrading as well. Not to mention once they brought my car around he nor anyone else went over the repairs made on my car. Needless to say I will NEVER return to this dealership again and I suggest others not either. I have been a loyal Dodge customer since I was 16 and this dealership has definitely deterred me from possibility ever returning!**** response to the owners comment****Just as stated while at the dealership the $100 deductible was not the issue at hand, I asked as to what the charge was because it was never brought up until the day I was to pick my car up, and yes you covered a new transmission because that as well is “in black and white” in the contract. The frustration you mentioned is from the poor customer service from your facility and management and the degrading down right disrespect was the issue and frustration.

We didnt have an appointment to get the oil changed in our truck. They took us in and were very nice. We will be going back .

This dealership was very helpful and knowledgeable about the truck that we bought. The transaction was quick and easy.

The very best truck purchasing experience I’ve ever had! Lance and Mark were great!

I had a 1:00 appointment, arrived at 12:38 to be told it would be 1 1/2 to 2 hours. I repeated I had a 1:00 appointment and was told that was just to talk to him, them actually doing the oil change was whenever they got back from lunch and finished the 3 cars ahead of me. They have always been very prompt before but not today. They offered a woman checking out sometime after I got there a car wash but my husband had to request one. I had the understanding it was included. Not the first time it was not included. Not impressed with the service department today. Makes me seriously consider finding a new place to have my Jeep serviced.

Were able to schedule me for an oil change with no wait. Brought a coupon that I knew was not applicable for my vehicle but thought it might save a couple dollars. The service advisor scouted around and located a valid $10 off coupon that I was able to apply. Like most, I dont look forward to vehicle service visits, but at Piedmont Dodge the advisors have always been friendly and we do a walk around before they move it down to service. All my visits have gone smoothly over the past 5 years on two different Dodge vehicles and the cars have always been returned without any cosmetic or cleanliness issues.

I went in today to have my oil changed . Jocelyn has always helped me with all of my services at piedmont dodge. Shes been so helpful and friendly I dont think Ill take my truck anywhere else

These guys actually do take care of you and your car as part of the Piedmont family. When I come for service it’s always “Hey Brett how are you? Hows work? How are your wife and kids? What brings you in? They remember me, remember what I drive, and my vehicle needs. From my 06 to my 21, I will never take any of my vehicles anywhere else!

I waited two hours for a oil change and tire rotation. They mistyped or misread what oil I requested. I asked to see the service mgr. And was told he was not available,the parts mgr. came out and spoke to me and did her best to make the situation better. On the way out, the service mgr that was not available held the door open for me without a word said.The service writer was polite also.They did comp.the service bill to make amends.

Excellent sales staff. No effort spared to present the vehicle I was interested in and allow me a test drive. A competitor that is actually much closer to me wouldnt let me drive the diesel Jeep I was interested in because it was still on the showroom floor; not sure you can drive that one. Piedmont actually offered to let me drive the care before I asked. I was extremely motivated to consider the V6 EcoDiesel and bought a brand new diesel Rubicon that same night. Couldnt be more pleased. First class customer service.

I would rate higher if I could. I had an A++ car buying experience at Piedmont. Suzanne, who was a newer sales lady, really took the time to show me around the lot and she listened to my needs and requests. I enjoyed walking with her and viewing the large selection of certified used cars. It started getting dark so I decided to come back the next day.A very knowledgeable and sweet sales man inquired about what I was looking for. He also really listened. I didnt feel like a customer but almost like a friend. His name was Mr. Merritt and he took notes as to what I needed. He sent me a few emails with ideas and options. When I returned the next day, he had a few of the potential vehicles parked out front ready for me to test drive. He made the drive comfortable and relaxing. The car that I chose still needed to have a few tires replaced so, unbelievably, Mr. Merritt delivered my new to me car to my residence. I couldnt have been happier seeing them roll up. Suzanne, Piedmont, and especially Mr. Merritt, you guys rock!

Had a fantastic experience and easily one of the best car buying experiences I have ever had. Nic was my salesman and he did a great car getting my truck ready to go. Thanks again for working so hard to make everything relaxing and dare I say fun! Loving my new Ram 1500!

Alexander Poore, Jeff Searcy, and the GM(sorry I forget his name right now) all great people. Ive never gotten in and out of a dealership so fast before and I had 3 kids with me at the time. We did everything we needed to do over email and the phone. Got the deal figure out(best in the state) and I drove the 2hrs from outside Columbia to Anderson to get a Gladiator Mojave. When we got there everything was ready to go. Quick drive with Alexander Poore, then right into finance office with Jeff...and we were on the way back home. A+ and worth the trip and I didnt have to drive out of state or get on a plane!

Daryl always take of me! I have been bringing my vehicles here for over 12 years now and he has not changed. Thanks for the oil change and complementary car wash!

Alexander is a fun and hardworking salesman. My son and I enjoyed the whole process and would do it again if we had more room in the driveway! It was all around a good experience and the service was fast.

Absolutely the best dealership I have ever purchased a car from. These guys are ahead of their time making sure your deal is done upfront (using new technology) even before you step a foot into the lot. In addition, they are very flexible when you decide to change your mind at the last minute. Special thanks to Nic (sales) and Bob (finance) for helping me close on a new wrangler. Ask for Nic if you want a smooth transaction and the absolute best deal out the door without having to haggle all day.

Went there to look at trucks and see whats available to make an educated decision before buying. The salesperson, Matt, that we got stuck with was unprofessional, and extremely rude. If you must go there make sure you find someone else or another place altogether. Been to a Ford and Nissan dealership and had a much better experience.

Great service. Everything done and on time. Cost was about same as everyone else.

I had a oil change done while waiting I sat the the customer waiting room in the service area. They had us all spaced out well enough to wear I felt comfortable. It didn’t take long for the services that I had done either.

Alex helped me with my first car purchase. He bent over backwards to help get me in the car that i really wanted at a price that i could afford. He was very knowledgeable, patient, & kind. He definitely helped make the transition smooth & enjoyable!

Loved working with Kat on my 2014 Ram she is on top of her game Piedmont Dodge is lucky to have her.She is a keeper. 👍

As usual Piedmont Dodge, Jeep done excellent job. Very professional crew and took care of me in a very quick time. The only thing that I wished is that they would wash my Jeep because I not able to do right. And I was thinking it was part of the service this time but still think they are great. I will buy another one or two vehicles from them.

We bought our Wrangler from Piedmont 2 years ago(Jan.2019). The year prior, we test drove over 6 different models. The sales staff always made us feel welcome and never pushy. The purchase experience was smooth and quick. The service since has been nothing but outstanding. Keep up the great work and thank you for the great service.

Quick and easy. Scheduled oil change/tire rotation appointment online, came in and they took care of it. Friendly staff.

We purchased a Jeep from out of state and could not have been treated better! From the price to the service to the trade everything was first class and untouched by any other dealership we worked with. We will look to buy all future vehicles from Piedmont and recommend them to all!

With the sole exception of the first salesman encountered, about 2 months before making a purchase, the staff at Piedmont was exceptional. Courteous, warm and welcoming, and professional... from sales personnel, managers, and service I am pleased with their effort to provide a positive experience. (Sorry, but the first guy was too much like the classic used car salesman, too aggressive for my taste, a real turn-off. Fortunately, I found that others were not like him.)

Just purchased a 2021 Rubicon and the sells staff and service is excellent. Service manager was very willing to repair a few minor issues with no hassle. Highly recommend piedmont to anyone looking for there new jeep ✌

Bad service quality on parts sale, person doesnt now how to talk which customer, I get frusted and upset

The team including Mr. Poore and management did right in making sure all the in and outs of a certified vehicle were addressed from the point of testing, sale, review, and return to follow up on all the licensing, registration, accessories, and presentation needs - as my family and I wanted to understand how to use the vehicle to the best of its ability. Found a great vehicle at a reasonable price, certified, with the right people to help with the wanted add-ons that worked just right with my vehicle so it can be driven comfortably, safely, with the peace of mind of a certified warranty. Thank you for the family atmosphere, keeping the vehicle in shape with dedicated and fast service. Will be shopping at your family of dealers again soon when servicing the van.

Hands down best dealer experience Ive ever had. They go out of their way to make sure their customers needs are met. Highly recommend.

Beware of the bait and switch. They had a truck on their website for what I thought was a good deal. I called and talked to Matt. I asked if the truck was available before I drove 45 minutes to see it. He confirmed it was available. When I got there 45 minutes later they said the truck was in the back but would not crank, but they had another for twice the money...BEWARE

Good folks. Great service dept. Good experience all around

An excellent place to buy a vehicle super great customer service

Jason Craft helped get into our first Dodge. 30 years of Fords only, but we were very impressed by the truck and everyone here.

Easiest vehicle purchase ever. I LOVE MY PIEDMONTRAM!!!

Alexander Poore is a fantastic salesman. He answered all of my questions and made sure that my Jeep Wrangler High Altitude was ordered exactly as I wanted. He kept me informed as it was being built. This dealership gave me the best price and customer service . I would highly recommend that you contact them.

I wasnt impressed by the inventory or prices really. But staff was helpful and nice.

Alway very helpful and efficient. In and out in no time. They have always done an excellent service for me.

They were great to work with! Made the entire process incredibly easy and quick. I would definitely recommend them to anyone!

Worst customer service experience ever!

Daryll in service department is wonderful.

Had emergency brake repaired and oil change. Everything was fine but Tech forgot to put oil change sticker on windshield.

Always a great experience!!! They really care about you and what you are buying !!! Thank you Lance and Chris

Alexander Poore Was a pleasure to work with.

Wow, I didnt realize a dealership like this actually existed. Lynn was great, staff was great and not pushy at all. Best experience I have ever had purchasing a car, thank you!!

Friendly and timely. Great employees and service. I love my 2014 ecodiesel

We want to express how happy we are with the entire team at Piedmont CDJR helping us with the purchase of our 2017 Jeep Wrangler. The sales team Matthew and Sales Mgr Lance were so helpful and went above and beyond making sure our Jeep was the right fit. We also want to give HUGE kudos to Andy in Finance. After we left with our deal, Andy continued to work and find us the best financing available. And that he did... We went back a week later and Andy have secured us financing that was almost 1/2 of the original APR and reduced our monthly payments by $80.00. Thats OUTSTANDING customer service!!!!

Greeted at reception, discussed what needed to be dealt with at this service, 45 minutes later, my vehicle was returned to me and we discussed the results of the service an inspection. Very satisfied.

Greatest Service Department I have ever experienced awesome staff Kyre Jacklyn Holly Jocelyn,Kat and Tino. Can not thank Daryl the Service manager for his always making sure you get the best service and treatment

Great service! This is my second Jeep that I have bought at Piedmont and will return if I ever need to purchase another vehicle!! Go so them at Piedmont Jeep!

I would just like to Thank the Piedmont Family, especially Alex. He told me as soon as I got out the car that he would help me get into the car I wanted. These guys bent over backwards to get me not only in the car I wanted but the price! They even stayed late past time for them to leave. Thank You Thank You Thank You Alex and the Piedmont Family❤

Customer care representative gave great service. Had a part that would not be avail. until Sept. Asked if they could look around at another Dealership, they found the part locally and had my Truck repaired in excellent time. Great experience with Holly. I will probably take my Truck back again for service. Thanks again Holly for your excellent professional customer service.

I will always take my Jeep there, the staff are wonderful and always willing to help.

Thank you for quick, excellent service, and it is always so nice to walk into a business where every single employee I encounter is just absolutely pleasant and cheerful and helpful and kind. I spoke with at least 5 employees. Each one was delightful. And - my oil was changed quickly and I was on my way quickly.

The reliability of the excellent, friendly service of Advisor Katherine (Cat) Hinton is as sure as Sunrise and Sunset!

Great experience as Always Lance & Mark helped me get in the Perfect Jeep for me and made it an easy shopping experience!

Very nice people. Efficient, polite and attentive.

It was a pleasure working with Jason Craft and staff. Everything went very smooth.. I got a good deal for both my trade-in as well as 2013 Ram Sport. I had 1 small issue and 2 favors. they took care of both no charge. Jason, Jon, Kenny, and Lance did me right. I will be back to purchase my next Ram in future. Thank you Guys your the BEST!!

Outstanding timely service pull in and 30 minutes later my service was complete ! Friendly staff clean waiting area and all practicing Covid guidelines! Well done! Ps my oil change was free as part of the Jeep Wave first four free!

The radio head unit in my Ram 1500 failed with required the replacement part to be ordered. It arrived in the estimated time, and installation was promptly and professionally completed. While there, the fuel filter was also replaced based per the maintenance schedule. The staff are all top-notch and pleasant to deal with. The only negative comment relates to the $30 charge for shop materials, considerably higher that what Lexus charges when servicing our other car. Overall however, very positive experience.

From the initial on-line search through the final closing/pickup at the dealership, the Piedmont processes and personnel were easy, pleasant, thorough, and effective in allowing me to achieve my desired goal of finding and purchasing my desired Ram Limited w/o hassle, high pressure, haggling, multiple trips, etc. Do yourself a favor and shop Piedmont first and save yourself the aggravation by expediting the quest that you set out to achieve and enjoying the ride as well, during and after!

I live in Spartanburg and after having a very negative experience with Spartanburg CDJR, I found this place. This is the second car I’ve bought from them and both times they’ve been extraordinary to work with! I will even drive the hour out of my way for my routine maintenance. Everyone from their sales department to their finance department to their service department is always super friendly and a pleasure to work with which in my opinion is rare from a dealership. Ask for Matthew Rambusch - he’s great and will work with you every step of the way. I love my new ‘21 Wrangler!

Great work. Great service!

Nic and Tony are awesome salesman as well as people who goes out of their way to make sure that the customer get great service

These guys will hook you up! Could not be happier!

On a drive from NC to AL we had to drop our Jeep off on a Sunday because the engine light was blinking. Cat and the crew at Piedmont got the car in on Monday and updated us throughout the week. Great job on making sure it was safe to drive back to AL.

It was a great experience. Everyone was very helpful and not pushy.

My Fiancé and I just purchased a 2020 Jeep Grand Cherokee from Piedmont Chrysler Dodge Jeep Ram. We received service second to none and it was by far the best car buying experience we’ve ever had. They went above and beyond in every aspect of the transaction. I would highly recommend them to any one in the market to purchase a new vehicle. I certainly know we will be back.

Great experience buying a 2021 Jeep Compass. I would say it was the best buying experience I’ve ever had. Matthew Rambusch was an excellent salesman.

Great service. I made a call to the dealership indicating what I wanted and my travel distance to pick up. My vehicle was waiting and ready, all I had to do is finish negotiations and the paperwork. Thanks to my salesperson Tyriesha Brown and others.

Great overall experience,

Chris was extremely professional, warm and friendly. We would recommend him to anyone looking for a vehicle. Overall a great experience!

This is the first new car I ever had. When we drove onto the lot the salesman was there ready to help almost before we were out of car and he was with us and helping with what ever we wanted. Was the best experience in buying something I ever had. Thank you so much and I would recommend you guys to any one !

My husband and I purchased our new car, with assistance from Matthew, and our experience was awesome! Everyone was friendly and professional. The staff worked with us to get us the best price and made us feel great about purchasing our first new car. Matthew also made sure our new car was cleaned and filled with gas before we left. I would highly recommend anyone who is interested in purchasing a vechile to come here.

Get my daughters Jeep serviced here. Compared to the 2 otherdealerships I go to this one is the best. Online scheduling works problem free. Like most dealerships they are a replace it only type, but I usually take a look at their suggested replacement and see if I can just fix. Good example is they found leaking transmission cooling line and suggested replacing--very fair, but a hose clamp later at my house I saved $270. OEM crimp clamp had just become loose. Again, I like them best, but have to realize dealerships are not necessarily fix it, they are replace it. Which if you have the money is best, but I wish they could also fix like a local non branded shop might.

I bought my Jeep Gladiator online and the experience was awesome. I called at 7PM on a Friday night, and the paperwork and Jeep were delivered to my house in Lexington (2 hours away) before noon on Saturday. The Jeep was just as described and pictured, and was cleaned in every detail. I will definitely keep them in mind for future purchases. I highly recommend them for a great buying experience.

Great experience. Chandra and Lance were great. We love our new Ram truck!! They have a great inventory!!

I was shopping from out of state because there wasn’t anything on a lot anywhere but Piedmont that had the Jeep build I wanted. Josh at Piedmont was amazingly helpful and made me comfortable buying from out of state and sight unseen by going over the car on face time with me so I could see it. He recommended a transport company and otherwise set up a smooth transaction. Highly recommend!

Well, how do i begin? I had been looking for a very specific color of Jeep Rubicon. For a while I thought it was going to be an endless search. But I stumbled upon Piedmonts website and found my Unicorn . So I called them and talked about the details and features and sure enough it was the jeep I was looking for. Then I jumped in my current jeep and left Los Angeles and drove across country to meet Mathew at Piedmont. Two days later I showed up and there it was. The Mojito Jeep Rubicon! The service, the personal touch and kindness of the entire stuff was first class! Id drive across country to buy another car from these wonderful folks!

Made appointment to leave van for oil change. It all went as planned. Only negative thing is the scarcity of masks. I think I saw one person with a mask.

Zero Stars would be more accurate. Charged $1850 and nothing was fixed on my Jeep. Lied to and cheated out of money. Looking forward to court.

They do not care about repeat customers.

Traded my 2015 Ram 1500 that I purchased at another dealership for a 2018 Ram 2500. Piedmont Chrysler Dodge Jeep Ram is now my new go-to dealership. They have been servicing my 2015 Ram for a couple of years now and due to the excellent service from Glenn and Bryan I decided to do my trading with Piedmont. Mark Rucker did not disappoint and I love my new truck. Mark and the dealership definitely make you feel like family!Update: Its been a few years now and the service provided by Darryl and his team has been (bar none) the best service of any dealership that I have ever worked with. They go out of their way to provide the best service possible and make their customers happy. I am very pleased!

Shout out to the service department for excellent customer service. Darryl, Kat and the rest of the team always do a great job! Thank you so much for your kindness! My husband and I appreciate all of you! God bless!

My experience from calling to set up an appointment, having Holly check me in which only took a few minutes, and getting checked out when my truck was ready was great.

I received immediate service as a walk-in. The staff was friendly and polite, as well as keeping me informed on the progress and/or issues with my vehicle.

I went to look at a Jeep I’ve wanted for years and Anthony helped me. He didn’t pressure me at all into buying anything he wanted to make sure I was comfortable before I made the purchase. He was so nice and patient. If you’re looking to buy a car go to Anthony!!

Friendly, competent salesman..ty Chris for making everything go smoothly..love my new JEEP...