I received the best service from Johnny C. and Cain H. and Roger C. of Grainger Nissan. I have not received such excellent service like this from a company in a very very long time! I walked in for service on my vehicle without an appointment and they did everything possible to accommodate me. I was immediately greeted and taken care of. Grainger Nissan is very professional, friendly, caring and very customer-oriented. I will definitely be back. Thank you Grainger Nissan!

We had a great experience. Cindy Stone, our sales person was great. No pressure to buy, but she did inform us that she’d love to have our business. She answered all my questions and was very professional.

Pete was very professional and helpful! He walked me through every step and provided me with a dependable car that I was very happy with. Would recommend to anyone!

This is a solid 3 star rating. Salesperson was straightforward and realistic. Not pushy and got me behind the wheel. Honestly my only complaint and the reason they didnt get a 4 is they Didnt Gas Up my New Car! Lol. Its nice pulling out if the lot, but not when your first stop is the gas station.

Our sales person was Bill (Spike) and he went above and beyond what we expected. We felt more like family instead of being a stranger, he was very accommodating in all respects. I would highly recommend him to anyone wanting purchase a new vehicle, he was very knowledgeable about our frontier and explained everything to us.

Everyone there was very helpful. I had been there for service previously and found the same in the service department. Honestly wasnt looking to buy at the moment but they had me take the truck as a loaner while my other car was in. Kept it for two days and we loved it! We got a good trade in on our other Nissan and are very happy! The Titan is really going to fit our needs right now. Our salesman, Bill (Spike) was wonderful!

Michael S. was great! From start to finish, his service was top notch. I will choose Grainger Nissan going forward for my automotive needs.

Service for oil change and multi-point inspection, with car wash was done quickly. I asked about tire prices being lower cost at 2 nearby Nissan dealerships and was told I needed to have a quoted price. I said pricing for all 3 dealerships was online but they stuck with the quote required.

It was a good experience. No problems. Everyone was very nice and welcoming. Thank you!

I called to make an appointment for test drive. Very accommodating on scheduling. Was assigned sales consultant Brandon P. Extremely pleasant. Not pushy. Answered questions, made suggestions, provided a spreadsheet for comparisons of makes & models I was interested in. Made contact several days later and answered additional questions & concerns I had while doing my research. Every associate spoke to me as I passed by. One held the doors open for me. All very friendly and respectful. Showroom, office spaces, and service areas were all clean and tidy. Have a car on order. Excited. Will give additional star if it arrives in the given timeframe. A price drop would be a six star rating.

I had real good conversations employees would joke around with me it went really well service was fast granted it was a dealership and they got other people to do so it wasnt as fast as I could do my own oil but it was great faster than the other Nissan dealership

Today I took a good friends car into service because she works too much to make the trip in herself. She had called ahead but the BDC did not convey the needs well to the dealership and a wheel desperately needed was not waiting for the service. The service department went into problem solving mode and made the repair happen. Thanks also Mike and Rusty.My first review was long very long and detailed starting from approaching the service department and looking for cues of exactly how and when to enter. Also directing a new customer to the dealership waiting area and ask if they need any other departments while there. I reviewed and pictured problematic issues with the image they give on first visit. I was very detailed and it was met with thank you and a desire to correct these issues and it was received as a genuine response.I also mentioned some less than appealing horse play by people I assumed were sales professionals. They were grilling under a tent today. Plus so many employees smoking in front and plain view of customers.Two things people need to know are this place has a genuine and friendly staff. Everyone I met were nice. All businesses have issues and this one needs an open floor plan that invites the customer the way the staff puts themselves out there. The lot needs room enough to safely move vehicles in and out and vehicle lanes should reflect in and out traffic. Rule of thumb if a customer feels trapped in your lot they will not feel comfortable and many will only be thinking of getting out. This I’m saying to help and I think the staff owner and managers know that and received the message with positivity!My friend is happy her car is safe as they also checked alignment she bought the car here just like her siblings.Someone outside the dealership said they are planning on updating to another lot. If they do I hope they do some things like make a semi low traffic waiting area. Make the restrooms with counter space for family issues. Try to get in healthier vending. I also hope they light areas up with energy efficient lighting.Thank you for reading and I think if you communicate your needs in a clear way they will always be received well at this dealership. Everyone is human and with all the crazy in the world this dealership is handling it well. So consider them next time.Thank You all for taking care of my friend today!

Excellent service from service team.Did not appreciate call from sales dept. while waiting for car to be serviced.

Customer service was awesome! They helped my family get into a much needed SUV. They are willing to help as much as they can to get you into the vehicle you need/want. There wasn’t any pressure to buy and they offered a better trade-in-value price than any other car dealerships. My family and I are very much satisfied!!!

Brandon made it such an easy car buying experience. We tried out between the new Nissan Rogue and a Rav 4 and the Nissan Rogue won us over with all of its safety features and upgraded technology. Brandon was very easy going and did not put pressure on us to scoop up the car as fast as possible like you might feel from other car salesman. I would buy a car from him again. Thank you!! We are very happy with our purchase!!

I had a great buying experience at Grainger Nissan. My salesman DeVaughn never pressured me at all and neither did any of the other staff. I was going back-and-forth with a few vehicles (new & pre-owned) and DeVaughn let me test ride all without hesitation. He was knowledgeable on the vehicles I drove and ultimately ended up buying a pre-owned truck. I feel like I revived a fair deal on our transaction and I would not hesitate to buy from Grainger Nissan again.

Very personal service. No pressure to buy. Sales person, Spike, obviously more interested in gaining long term customers. Very good sale experience and will return for my next vehicle.

The customer service department was very thorough in the assessment of the problems with my car and informed me of what had to be done to correct the problems.After that, we were made aware of the process and the time, and cost it took to make the repairs. All this was done in a timely manner because we were dealing with a problem in which we needed the car soon.We also appreciate the courteous young lady (Regan) who communicated all of this to us and handled our unfortunate situation in such a professional manner. Thank you very much!!

Keep me informed throughout the process, car was fixed and ready in a timely fashion

I had a great experience! Sam, my sales person listened to my needs and helped me find my perfect car. Everyone I came in contact with while there was awesome. The whole atmosphere from the people to the music playing was comforting. I never one time felt that I was being pushed into purchasing. I truly felt that they only wanted what was best for me.Thank you Grainger Nissan!Tanya McCoy

I purchased my Nissan Pathfinder in April 2021. I loved my salesman, we had such a great time test driving cars, but Im still kind of upset over the simple fact that I just paid for my SUV was handed the paperwork and Im getting ready to walk out of the door and was only given one key. I asked for the other key and was told that this car only came with one key. How ridiculous... a car dealer selling vehicles with only one key (they are equipped to make another key fob). I asked for a second key to be made and was told it would be an additional $350. I was not happy needless to say and just left. Someone called to take my survey over the phone over the car buying process. I told them Im really peeved over the key, she told me she would contact her manager and call me back, but nothing happened. I was issued another survey to fill out through my email. I vented there too, but it was fruitless. I went to the Granger of Easley two weeks ago and had my key made with great customer service. I probably will not go back to Granger of Anderson to buy another vehicle, because Im petty and when you pay for a vehicle in-full you should have two keys.

Sales team is awesome. Never felt pressured or pushed. Great experience! I would recommend to anyone looking for a new car. Ask for Travis!

Had a good experience when I came to see the new 2021 Versa. While I ultimately bought a larger car, salesman DeVaughn Walsh was great, not too pushy and happy to answer all my questions. Highly recommended. Their offer was competitive with dealerships in much larger cities right out the door, and I greatly respect that.

Johnny was the tech in charge of my service! He went above and beyond and kept me informed with any updates! I would highly recommend Grainger Nissan for your servicing needs!

Very nice salesman, very professional, and got it done quickly. Just wish I would’ve gotten a full tank of gas. But overall it was a positive experience.

Nice experience trading in for my new vehicle. Clear communication from the start. Answered all of questions, went above and beyond to ensure I was satisfied.

Clay Posey was great. He made the car buying process easy and non-stressful. Clay is a good listener and conversationalist easy to talk with. Definitely recommend him to friends and family.

This purchase was probably the easiest car purchase Ive ever experienced. Sam took into consideration our busy schedule and worked with us on the go. The staff was also courteous. I recommend you go see Sam! :)

I was early for my appt but they took my car on back any way. While there I recd a text telling me, if I needed anything to let them know. There is always drinks and snacks available. They washed and cleaned the inside. I was in and out in no time. Thanks to everyone

Hands down the best experience I’ve ever had purchasing a car. Clay, our salesman, was fantastic and the whole process was quick and easy.

Johnny got me in and out very efficiently for an oil change and tire rotation. He also honored the free tire rotation coupon I had in an email from Nissan although i could not pull it up during checkout. later I found it and sent it to him.

I am always pleased with the service I receive at Grainger Nissan of Anderson. From the minute I arrive, I am greeted and offered assistance. The level of service and attention to detail is like a breath of fresh air in this hectic world. Keep up the good work, GNoA!

Great staff always shoots us straight we have bought two new Vehicle.we will be back for future Purchases.Thank you Grainger from the Duncan’s

I hate going to car dealers but this was a great experience. Sent an inquiry from Autotrader and Jennie from the internet sales team responded quickly with the information i wanted. Clay, the salesperson i ultimately worked with, was very friendly and professional and tolerated my many questions. The whole experience probably took less than 2 hours including a long test drive and there was no pricing shenanigans.

Quality work and good prices. Staff does their best to make service work on your schedule. Communicate status with you regularly. Friendly and polite.

Very easy process. Was quick and left with exactly what I was looking for at the price I was wanting

It was a very time in service and a lot of nice people

They were very quick and knowledgeable about my vehicle. Very helpful and I will go back again.

Excellent customer service from the moment of getting my appointment, the follow up reminders for my appointment to the attention for detail of the service manager. He kept me apprised of every step of my service and didn’t do anything further with service without checking with me. I was extremely happy.

I explained what i was looking for in a vehicle and the sales person showed me the vehicle i was looking for. Cindy was very knowledgable and professional. How could i say no!

Recently went to Grainger Nissan just to look at a 2021 Nissan Altima S. From the time he approached us, Travis made us feel welcomed. He was so helpful, very knowledgeable, and answered every question we had. He also didn’t make me feel pressured to buy anything. The car I was looking at was already being sold, but he did everything in his power to make sure I got what I wanted. I ended up with an even better car. Travis made my first car buying experience so smooth and easy, that my mom is planning to buy a car here now. I’m so glad we decided to stop there! All of the staff we encountered that day were so friendly! Shout out to the sales manager (I didn’t get his name) and C(K)am also!! They made me very happy! Anytime I’m in the market for a Nissan, I will be heading straight to Grainger Nissan!

Get service that got me a great deal!

I went for an oil change and ended up getting a little more work done than I expected. They got done quicker than I expected. Everyone was very polite and courteous.

Pete Mazza at Grainger Nissan was wonderful in every way. He listened carefully and helped me select the Rogue that was right for me. He took his time and encouraged me to do the same. I never felt pressured. I am thrilled with my new Rogue and recommend Grainger Nissan. I was also very pleased with the paperwork process and want to give a shout-out to Arron.

I purchased a new car in 2019 with them the sell rep was amazing! But I have called everyday for over 2 month for paperwork on my gap insurance. I finally spoke with someone today and still haven’t received the paperwork. Also had a question about getting something fixed that should be covered on warranty and still haven’t gotten a call back on that either. I currently looking to purchase another and love nissians but this dealership is horrible!

My father and I flew in from Indiana and bought a vehicle and then drove the vehicle home, our experience at the dealership was great. unfortunately the vehicle had problems on the drive home and ended up needing a new engine. Grainger nissan refunded our money and paid for all fees at the mechanic here. it is refreshing to see a dealership stand behind there product. It was not the outcome any of us wanted but given the opertunity I would buy from grainger again in a heart beat

Nissan provides maintenance with a smile and I drive off with a like new car. I feel safe on the road with a Nissan.

I wouldnt leave any stars but that is not an option. I feel people should know that the warranty is not all its made out to be. We did our own oil change and spark plug replacement. That voids the warranty, I believe they should make that known when you purchase the vehicle. I would not have bought a brand new truck had I known we were not allowed to do our own maintenance.

I could not be happier with the entire staff at Grainger Nissan of Anderson. From my salesman Pete to the folks in the service department and the financial folks behind the scenes. Excellent service and great customer care...thank you Grainger Nissan

I was very happy with the way I was treated and more importantly the work that was performed on my car.Johnny was friendly and professional.

Received the Frontier I purchased. Met the nice crew working there. A satisfied customer three times or more with the Nissan dealership here in Anderson.

One thing I hate doing is dealing with a car dealership & a car salesman. I’ve bought two cars from Grainger this year & the car buying experience has been excellent. I highly recommend this car dealership.

Outstanding salesman in Pete Mazza!!! Made the experience very smooth and satisfying!!! Younger Salesman could learn a lot from Pete!!!

,From the beginning of choosing a car that met our expectations to the completion of the sale, the professionalism and friendliness was superior to what we had thought it would be, We felt no pressure to buy but the questions we were asked with the early interaction as to what we were considering helped to make our final decision.The finalization of the transaction went very smoothly. Our sales person, Cindy, was knowledgeable and went the extra mile to help us with speaking to our insurance company. We have already have spoken to others about our experience at Grainger Nissan and indicated that if they were ever considering purchasing a Nissan that they would find at Grainger Nissan a friendly, professional and knowledgeable group of sales personnel.

The fan for my air conditioning and heat in my Nissan Rogue just randomly stopped working so I brought it here to get fixed 2 weeks ago. This is where my car was originally purchased years ago and I have been back time and time again whenever I needed repairs because the service department is incredible! My service contact person Raegan was amazing. She kept us in the loop with what was going on with my car the entire time it was being worked on. My car unfortunately took over a week to get fixed, but the service was amazing and the problem was solved. No other place I would take my car!

Wonderful service!!! I live in Virginia and my daughter is a student at Clemson SC. We had recently purchased a new car in VA for her and the dealership failed to give us a 2nd key. My daughter lost the only key fob we had and found herself stranded. I called Grainger in a panic and they were so helpful. My daughters car was towed to the dealership where they quickly had another key fob programmed and she was back on the road!!! The communication with the staff was excellent, which was important when you are 7 hours away from your child!!

It was a wonderful experience! I got everything I needed done! Pete is amazing!!

Very happy with both the vehicle and the price, however having to wait for over an hour to pay with cash was ridiculous. First it was 30 minutes for the finance guy to finish lunch, then another 30 minutes for one customer ahead of us. Almost every other dealer I have visited has more than one finance person to move things along. Grainier should consider the same.

Pete was helpful and nice. Really a great experience.

They did a great job showing us everything they had to offer. Spike was very knowledgeable and helpful.

Great experience. Made shopping for a new car easy. Would definitely shop here again.

All of the staff that I met with we are extremely courteous and professional. The work was completed and the estimated time. They even took me without an appointment which was awesome. Great team work.

Clay Posey, the salesman, was awesome! I highly recommend giving him a call! Tell him Jeremy Owens sent you in for a great deal! I wanted to surprise my wife with a new vehicle and he led me straight to the cars I was looking for, got me the options I wanted, and got me in the price range with no hassle, no issues back and forth on prices, and even helped me get the dang car seats out for me since I had just had surgery! Awesome young man to deal with! The finance manager got me a great deal on service and maintenance plan included as well. Great team to work with!

I so recommend Grainger Nissan! Pete was a very nice salesman who took his time to make sure I understood everything from trading in my beloved Traverse to how to turn on my cooled seats on my new Murano! They gave me a very good fair price for my Traverse and since it was such a good price I was afraid to leave and look anywhere else! Anybody out there needing a good used Chevrolet Traverse go by Grainger and check out the black one I traded in! It’s a very good suv! Ask for Pete!

I really appreciate Grainger service dept. I was disappointed that my warranty did not cover the engine air cleaner but no fault tto the service dept guys. They were very courteous when explaining it to me!

Loved the service. Sam Chilli was such a great salesman. He was so helpful with helping us make our vehicle choice. I love my Rogue.!!!!Everyone was so friendly.Great place to buy a vehicle.

The most pleasant experience with your service department. Very helpful, pleasant, and was completely pleased and surprised with the car wash. NICE!!! I live about 3 miles from a Nissan dealership in Easley SC, but drive the 30 plus minutes to you. I LOVE my Pathfinder, but rest assure the next one I purchase will be from Grainger Nissan.

I knew what vehicle and what trim I wanted. I requested quotes from 3 dealers via email. Only 1 dealer truly provided me with pricing with no hassle. The day we purchased, everything went smoothly and quickly. No hassle, no high pressure sales tactics, best car buying experience Ive ever had. Grainger Nissan will be your best option if looking for a Nissan hands down. Garrett Underwood, Nissan Kicks

Our salesperson (Brandon) was friendly, helpful and knowledgeable. He made the experience pleasant.

Salesman (Brandon Paquette) was amazing! He was very person oriented. He wasnt all about the sale but meeting customer expectations. It was a great experience!

I usually do not want to take my car to the dealership for work but I stand corrected. At Nissan Grainger I had a great experience-my car was inspected, vacuumed and washed as well as having my problem solved! And I wasn’t charged extra. For anything. The crew there is friendly and knowledgeable and I got expert advice on the new cars on the lot and in showroom from a helpful sales associate. Did you know there is a lifetime warranty on your new Nissan transmission if you buy at Grainger? I do now!Would totally recommend.

Devaughn is fantastic. This is the 3rd vehicle my family has bought from Grainger Nissan and asked for Devaughn the 2nd and 3rd time because he has a great demeanor and treated us with complete respect. He is very knowledgeable about all of the cars on the lot and really listened to what we wanted and needed. You can bet if the need or want for a new car comes up, Grainger Nissan and Devaughn will be highly recommend.

What a súper service!!!!Devaunghn Walsh is a professional sales rep that take good care about your needs and do everything that he can to make you feel satisfied with the vehicle that you need!Thanks Devaughn for your support!!

My wife an I purchased a 2018 Dodge Journey yesterday sept. 4th. The salesman and finance manager was awesome, thorough, and knowledgeable in doing there job and treated us very well. My problem and complaint is with the vehicle itself. During the short test drive, the vehicle ran great but after we went thru the buying process and started home we chose to go interstate to experience highway speeds. Once on I-85 south when going up an incline at highway speed the vehicle would “surge”. Very disappointing because we hadn’t even got home yet. Needless to say we took the vehicle back to the dealership and voided the deal. After going thru this uncomfortable and awkward experience it made me wonder of several things. Does this dealership really check out there vehicles mechanically before putting them on the lot and why can’t a potential customer test drive the vehicle under all conditions including highway speeds. GRAINGER NISSAN, please correct ( fix ) this problem with this vehicle before putting it back on the lot so someone else doesn’t go thru this experience like we did. My wife is truly heartbroken and feels misled and deceived. Needless to say we’ll continue to shop around until we find her another car but unfortunately it won’t be with your dealership. This is the second time I’ve experience problems with vehicles I’ve purchased from y’all. Really disappointed and heartbroken.

Excellent customer service. Great value......

Many thanks to yall for the complimentary first oil and filter change on my brand new 2021 Nissan Altima, 2.5 SL (CVT) 4 door automobile, which included Multi-Point inspection. I also very much appreciated consulting with Mike Sadlock, Sales Manager regarding the excellent service that will be provided by Grainger over the 36 months.On another subject . . . SiriusXMIm not interested in or in need of any of their frequent amazing offers of subscriptions at extra cost during the next 36 months.

Bill Scruggs provided valuable info I need to make a good decision, was very helpful and friendly.

Staff was very friendly. They found me what I was looking for and worked with me every step of the way. Very pleased with their service. Love my Murano. Thanks Granger Nissan of Anderson.

Super impressed with the level of customer service I received. My salesman, Michael “Sugarbear” Sahlers was an answer to a prayer. He helped me figure what I needed without making me feel intimidated. Once he found my perfect vehicle, another salesman (unknowingly) sold it before I could get back to the dealership. Michael, the sales team, and even Mr. Grainger himself searched until they were able to locate exactly what I needed and wanted. It was above and beyond service!

Im military serving overseas and these folks took great care to help me service my vehicle while I was away. Top notch. Great communication. Very friendly

Brandon helped my buy my Nissan Rogue 2021 and was super helpful and upfront even got me a good deal, made buying my first car all on my own easy and stress free !

I honestly despise going to dealerships, but I really needed to get a new vehicle. So here goes nothing I was thinking as I pulled up. I met with a car salesman named SPIKE nickname. Let me just tell you about SPIKE he was absolutely amazing, the dealership was amazing the staff was amazing. I have never in my life had a car deal go as smooth and easy as this one. Not only did I get what I wanted for my trade in, I got an even better deal on what I purchased. When I left they got me exactly what I wanted, I was completely satisfied and will go back in a few months to get my daughters car from SPIKE.Thank you Grainger Nissan for everything, most importantly for treating us like family. I love my Honda Pilot ❤️❤️❤️❤️

I experienced great customer service from “Johnny” (Service Rep). He spoke to the mechanics about the brake light issues and they started diagnosing the vehicle right away. He kept me informed on my vehicle status..

This was the most pleasant, most productive, awesome sales experience ever. My sales rep, Travis Sanders, was extremely courteous and knowledgeable. He chose the PERFECT vehicle for me. I couldnt imagine a better experience. And I highly recommend Travis and Grainger Nissan for your next purchase!

I recommend going to Grainger if youre in the market for a Nissan. Love the customer service and Michael is a great salesman.

GREAT CUSTOMER SERVICE!!!!! This is the best experience Ive ever had buying a vehicle... Mr. Sanders was polite, helpful, and got me an amazing deal.

Nissan is always great to work with and I always trust that my car is well taken care of!

Have always been pleased with Nissan’s service here in Anderson SC

This was by far the best car buying experience I have ever had. They took time to listen to what I was looking for and helped me leave with a new car. Thank you Grainger Nissan, you guys are awesome.

Great experience, excellent and quick service. Had us in and out in no time.Will recommend to others.

Grainger changed the window in my Titan after an attempted break in at a boat ramp.They went above and beyond. Jonny was a big help and made sure my truck was taken care of.

Very consistent, didnt quit until they found the problem with my Nissan Altima.

Initially took my son’s vehicle to another local shop. ( my son is a local student and I live 1000 miles away ). The local shop had the car for a week - no communication. No results.I then had the car ( 2004 Nissan Xterra ) towed to Grainger.From my first call with Patrick and the follow up with Harrison I could not be more pleased. Quick diagnosis and they fully were concerned about me taking care of my son. Car was there overnight and back on the road the next day. My son sent a text that said “ runs like a dream “.Thank you !!Do business with these guys. They care !!

One of the best experiences Ive had in many years.My salesperson was Travis Sanders he is a very friendly salesman he knew what he was doing it was excellent..I have my new Altima.I thank the Lord

The best service I’ve ever experienced!

Great customer service! The staff was friendly and professional.

Very professional staff from purchase through first oil change. Great follow up process. I would buy another vehicle from Grainger.

Brandon was awesome and he made the car buying process a breeze! Most fun Ive had buying a car. They were transparent with pricing the entire time. Highly recommend.

I didn’t have to do much. They did everything. I loved it. And then they delivered my car. What more could you ask for. Everyone was so nice. I said is this a real Dealership. And I got a great deal…..Thank you Grainger Nissan of Anderson.Sue

Grainger Nissan’s reputation is well deserved. I recently purchased a Frontier and the experience was outstanding. D.J. (Salesman) and Kam(sp?) (Finance Manager) are both top shelf staff members. I would also like to acknowledge staff members Angela, Kayla and Johnny. Definitely a 5 Star outfit. Keep up the great work.