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Craig Taylor Equipment
733 E Whitney Rd, Anchorage, AK 99501, United States
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Craig Taylor Equipment

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De
Review №1

Have all you need for your John Deere equipment needs.

Tr
Review №2

Excellent customer service and genuinely knowledgeable staff. Great selection of Stihl products. Strong adherence to social distancing and mask requirement at a time when most competitors show no such efforts. Extremely satisfied.

Je
Review №3

Very good service, friendly, and good prices on chainsaws

Jo
Review №4

Friendly employees, great customer service, quality equipment... who could ask for more?

Ke
Review №5

Love those tractors

Tr
Review №6

Just had a small project in my yard and needed something to move 25 yards of topsoil. Rented the ML-55, delivered... very easy process, felt like I was a major contractor that worked with them regularly. Alaskans helping Alaskans! Best price I found in town too - win! Would rent from again in a heart beat.

Qu
Review №7

Would not recommend to anyone! We took our mower to them to get fixed charged us $166 and weeks of time for work that was already done and did not fix the problem. Service manager begged us to bring it back and promised it would be fixed right away. Magically it was now a warranty issue and that they had to order parts. Weeks later still nothing couldnt even get a call back or any info besides it wasnt even being looked at. Had to get Honda corporate involved just to get any answers at all. Weeks later again got the mower finally working and now have claimed that it was all Hondas fault and that they would not reimburse us $166 for the miss diagnoses and waste of labor and time [even though it shouldnt be Hondas responsibility to pay back money Craig Taylor charged wrongfully]. Instead Honda gave them $43 for labor that was on the real fix so we would get that. The COO of this company is who we were dealing with has no idea what customer service is to say the least I will never do business with them or there other branches. Will strongly encourage everyone I know not to as well to avoid the same nightmare and almost the entire season with out our brand new mower.

Sh
Review №8

These guys ROCK!! I went in with a bunch of questions and needed parts. They teamed together (late in the day on a Friday) and put together what I needed while answering my questions. They knew I didnt live in town so they made sure they stayed until I was finished. ..... then carried my parts out to the truck for me.Five stars plus. I would recommend Craig Taylor Equipment CO. to everyone.

Pa
Review №9

Service manager Don is incredibly rude and completely inept. We took in our bobcat door for glass repair, he walked past it for 3 days and then claimed he didnt have the right glass, but would get it taken care of sometime next week... turns out the glass was there on site all along. We waited in Anchorage for 2-1/2 hours for the 1 hour repair, only to be told the door frame is bent and he cant repair it after all. When I called him on his claim that the glass wasnt there to begin with he began shouting, pointing his finger is my face, leaning over the counter and screaming at me to leave.Never met anyone so unprofessional and rude. We were told by a friend before we bought our Bobcats Theyre nice machines but if you ever need service youre screwed, and that turns out to be an absolute fact.

Si
Review №10

Whitney Road office: what a crew! Got it too good with government contracts. Dont expect anyone to be concerned or generous. There are better places of business in town. Something weird about John Deere.

El
Review №11

Very friendly customer service and very helpful parts crew. The sales building is very comfortable and welcoming. Hands down, 5 star service!

Jo
Review №12

Excellent, very helpful and responsive. Quick and proficient service. They go the extra mile for good service.

Br
Review №13

Always enjoyed the friendly and accommodating service down at Craig Taylor. Great selection of equipment and parts and if they don’t have they always work to get it for you.

Ca
Review №14

Sorry I didn’t go somewhere else tomorrow will be 2 weeks they received my hoses for replacement I just needed 3 hoses put together I’ve had good service in the past very unhappy

Tr
Review №15

Great service

Me
Review №16

Great people to deal from service manager to technicians. I was from out town had generator problem and they solved Thanks guys

Be
Review №17

Awesome Showroom. Lots of parts in stock. Also a hidden oasis for Stihl products

Se
Review №18

A great place to purchase John Deere, Bobcat, and Doosan equipment. Sales, Parts, and service in one easy location

Ge
Review №19

Awesome Crew there,treat like a Friend

Ca
Review №20

It great, service is great at part counter

Ge
Review №21

Store has picked up their game. Good customer service and parts.

da
Review №22

I bought a John Deere lawn mower had to buy a grass catcher for it know I just need a blower for it During Winter so I can do my driveway

ks
Review №23

Awesome customer service.

Ch
Review №24

Bob the Cat... equipment a mother want you to have!

Ju
Review №25

Dropped for a part for our John Deere tractor - very friendly folks - took the time to show me how their website linked to the John Deere website to help figure what parts I needed

Jo
Review №26

Great service!!!!!!!!!! Honest people

Information
16 Photos
26 Comments
4.1 Rating
  • Address:733 E Whitney Rd, Anchorage, AK 99501, United States
  • Site:https://craigtaylorequipment.com/
  • Phone:+1 907-276-5050
Categories
  • Construction equipment supplier
  • Equipment rental agency
  • Landscaping supply store
  • Lawn mower repair service
  • Lawn mower store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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