Tony was who helped us. We came in to sell gold when we needed cash and he was very polite. He took the time to answer all our questions while he was testing the gold with the acid/scratch method. The store is clean and all the staff were quick to help one another with any questions we had. I was very happy with my services and if i ever needed to I would come back.

It really depends on who you talk too. They check ebay for the prices. (To buy from you or to sell in their store, Im not sure which.) Youll probably be better off selling on Craigslist or on Facebook Marketplace. Youll get a decent price and the people you meet would probably be more honest.A friend of mine even came by to sell a step ladder, and their manager suggested $13. The teller buying misheard for $30 and bought my friends ladder for it. Theres really not much quality control beyond whether or not if Im feeling generous today, and not much effort being put in beyond whether or not if I like the person Im talking too at the moment.Nicely organized is NOT the words I would use for this store, but that gives it its charm I guess. If you like rummaging through neat discoveries, youll find something cool. Lots of tools, dvds, video games and electronics like printers, computers and laptops. Just know that everything is over priced and youd probably find a better deal elsewhere. I think the best advantage of buying at a pawn shop is seeing what youre getting in person, versus buying on ebay and hoping it will be nice. (But you have that same experience on craigslist/fb marketplace.)A few years ago, I was helping my mom take care of my elderly aunt who had dementia. This was before she passed away. After paying the bills to keep the house warm, there wasnt a single dollar to our name until the next pay day. My aunt and little sister needed to eat.I brought a perfectly good acoustic guitar that used to be my grandpas. It was beautiful and played well. I feel like it would have been a great gift. I wanted to sell that last memento of my grandpa that we had so I could feed my aunt and sister. I was treated coldly, they made fun of my grandpas guitar, called it disgusting and grubby, and said that if they bought it, it might contaminate the rest of their stock.Im half Native and on the autistic spectrum, and I have trouble recognizing people. The teller was white. Not sure if that means anything or not, but just keep this in mind if you want to try buying or selling here. I went back home and I cleaned it up (it was fine?) and a few days later I tried again. I was refused again. Mind you, they have rusted, oily tools, dvds with missing covers, and laptops and keyboards with crumbs and grime on them.I had to call a food pantry program to get food for my aunt and sister, but the family did not eat well that weekend. Since I have a peanut/treenut allergy, I decided that I wouldnt eat for that weekend, because food programs typically give out peanutbutter as a staple.Again, it really depends on what youre selling, what time of day it is, and who youre talking too. Go in the morning before theyve had a bad day, and go either at the end of the week (when they know they get to go drinking that night) or at the beginning of the week when they dont have things to complain about. Make sure your stuff is 100% clean and dress nicely, and always bring a receipt. If youre selling a computer, bring the whole shebang: a mouse, a keyboard, speakers, a monitor and the tower. Even if its a laptop, bring a keyboard and a mouse anyway if you can. If you have tool parts, (drill bits, for example,) youll need the tool that it goes with. (The drill.) You can always go in and ask but if they dont like you, theyll say no. Dont bother with selling cameras or cellphones.Be personable and keep going in regularly so they start to like you, and work your way up from small things to larger things so they get used to buying from you. Just remember that at the end of the day, youre not going to get a good deal either way.

The staff helped me when I needed help. They understand situations and work with you. I have Nothing but good words for this shop and their Staff.

Great place for fast cash. Nice employees great service. And great prices on the stuff you need

Joey is an awesome employee, very friendly and takes care of customers you go joey! I think this guy deserves to be recognized for his work i appreciate your kindness and exceptional customer service every time my family comes into this location.However Tim(store manager surprisingly) gets 1 star was pretty disappointing, didnt have the best customer service, didnt like his vibe at all,i left pretty unsatisfied due to the fact how he cheepskated me with my jewlery 30$ for 10k blackhills gold?!?!? uhm really dude he didnt even try to negotiate pricing never again will i approach when i come to this location,however at diffrent store for pawning my ring they they offered me alot more however this manager needs to be reasonable i understand they need to try make money and all but thats a shame he tried to tottally rip me off shame on you mr.manager

Employees are super nice and they have a good selection of Jewelry. Gave me a good price for my laptop.

Best location in anchorage helpful friendly workers manager is very nice as well I’ve been to all the locations in anchorage and always wind up buying here.

First was absolutely great they greet me with a good hospitality and I deeply appreciate the good customer service.

Cash America Muldoon Road Super Nice Place to Shop, I drop in a couple of days a week, the store is Always Clean & Neat, Bryan the ManagerAlways Cheerful and Polite, Barb is Awsome Always, She knows her Itemsand if she can make a deal, we are walking away with a great buy, All of theStaff at the Muldoon Location is Wonderful.

Guys just go here dont go the one in fireweed pawnshop next to midtownthey well make a deal out of you and annoy your sensemake sure to make him pay!

Not very good people.

Wasted my time “Jessy”

I really like this pawn shop, theyre always willing to work with me on loans and pawns, and if I ever have any questions theyre willing to help. More than once theyve lowered the price on items to fit within my needs.

Great customer service! I would definitely go back...

Not the best one. They low balled me multiple times. 5$ for an 65$ brand new game

Dont really know how much things are worth they just through out a number without really doing any research

I had a guitar and a casing for it had 30 dollars in it got it back without the 30, guitars are cheap, they used my xbox in there its bad!!!!!!!!!!

Bad attitude.

Small place, friendly employees!