Staff is friendly and helpful, when you can get a hold of them. In the office is fine, but over phone or chat functions are extremely painful. Internet services were good, but they cap you, or you pay more for “more data.” Doesn’t happen like that in the lower 48. Frustrating that its GCI or ACS neither are perfect, but my experience with GCI was acceptable. Not great, but not awful either. Just par. Hope their telephonic customer services improve in the near future..... likely still on hold when you read this....

This company doesnt do right by their customers. Weve had them forever for telephone and internet and they recently contacted us and told us that our plan is going away and the only way to keep service was to switch to more expensive plans which cost us about $60 more per month (though we were told it would be closer to $20 more per month). Strong-arm bullies.

I love this store...The longest ive waited was bout 30 sec.

Amazing customer service. Such a stark contrast to. AT&T. While it may have been caused by competition from the lower 48, GCI has stepped its game up over the last year or so. Ive switched all of my services to them.

Today will be the last day. I had enough. Compare to the other carrier services. You guys lost me. Always charging over data when I dont even use it. Enough.

I walked in there very upset because my husbands phone was having problems. They resolve them all and we are now happy. Thank you GCI

Friendly staff I just wish there was more competition for reasonable internet in Alaska

Efficient and courteous service. Nice to have a GCI store so close!

Friendly, fast service with genuinely helpful people. Thats hard to say about cell phone providers.

They have all the new cool phones

Didnt have what I wanted but sent me to the location that did

Clean & fast service when it is not crowded! :) I

Best internet in Alaska!

Unpleasant several times to many people

You know they RIP you off

Doing there job great

Took forever... staff was just sitting around.

Nice location

Okay but expecive

Friendly staff.