I went in for some specific beads, which I found easily and plentiful. I particularly needed pink and purple size 8.0 beads for a specific project, and was happy to find them there. The store is always clean and the employees are consistently cheerful and helpful. Great store!
Its one of the few fabric stores in town, so of course Ill be back. However, I did not appreciate the security guard intensely tailing my partner and I while we were shopping. I also get that my name isnt of European origins, or whatever, but the fact that I was skipped over [name completely removed from the waiting list] at fabric cutting station and hearing one of the customer service ladies saying that she, couldnt pronounce that name, so Ill take the next people in line. WAS NOT COOL
I had to post a review as soon as we left the shop because of the incredible customer service by Wendi! She was extremely helpful and friendly! I definitely cant wait to come back- especially with such great service. Thank you!
Nice halloween selection this year. The good stuff goes too quickly though. Great staff! Theyve always been helpful and friendly. I cant stand long and Ive had to ask them to cut my fabric and hold for me to return.
Professional service orientated staff that didnt treat me or others in their store as most others stores do. Truly appreciate that. They more than likely have what you need and are very knowledgeable in assisting you or pointing you in the winning direction.
The new store is beautiful and bright, and the people there are very helpful.
I have to be careful and only go to Joannes when I NEED something. Even when I do that, they always have such great sales and crafting ideas. Thanks for keeping me sane during these crazy times!!
Love their new location & how clean and well stocked the store is.
Next-door has all your crafting needs in one place. If you go on their app online you can get a coupon.They have a lot to choose from Lots of inspiration just walking around. I do like going to Michael’s more but I had to make the stop and look at what they had to offer here and I was impressed and I was more often don’t count them out.
Jo-Ann fabrics is a good place to get all sorts of Crafty things, yarn, knitting, painting, wood, beads, baking, what nots, flowers, Custom Frames The Best Friendly Service they got it.
Had one item to purchase, it was a wait because of one cashier. Worked out because I picked up four more items. Cashier was I believe was Wendy, was excellent. Helped me out well
They closed so many stores in Anchorage I definitely miss this place!
Im not a very crafty person but I have frequented the store a few times with my sister. There is a good variety of things here and for the most part we have been able to find what we were looking for. There was however a material that was not in stock at either Anchorage location or the Wasilla location. We asked about getting it shipped to the store so we dont have to buy the 2 yard minimum online. They said they wouldnt be able to do that. It would have been nice if they worked together with their warehouse or whatever so that feature was available.
The lady there went out of her way to help me get everything I needed great place. I was working redoing the interior of my 1984 vw Westfalia and they were the only ones in AK the had the foam. Great place I will be back.
Pretty store and the staff/workers are always very friendly! I like that the store is Always well organized and clean
Employees were unfriendly and not helpful. Employees seemed more concerned with stocking items and loudly talk about their views on the covid vaccine than helping customers. When I went to purchase an item that had a sale sign, it was full price. They do not seem to be up to date on what is actually on sale or care about the accuracy. Overall bad experience I will go back to Michaels.
Great placeVery good pricesVery nice staff
Their check out line is way too slow!I love the security here
Quality products and customer service. Online order and in store pick up available.This place caters most to fabric and paper crafters but offers a selection of canvas, paint, beads, toys, yarns and more.
I always spend way more then i wanted to in this store. So that should speak for itself! Lol.
Got what I was after and more . Staff all courteous and friendly but too few. (Same everywhere lately.)
I have not home there since they moved. No busses now so cant go
This is a good place for planting stands and fabric and painting and everything creative
Great customer service, good prices, and a great inventory for diverse crafting.
Always love shopping here for my supplies but get disappointed by lack of inventory and rude employees!
Very empty and unorganized. Workers were friendly.
They didn’t have what they advertised on their website and there was literally one person that worked there that you could ask for help and about 10 customers ahead of me so yea I just left. Even though I usually love that store, so I think Joann’s is hiring?
Bruh this place is HUGE. Like way bigger than I thought a fabric store would be. Super helpful people in there, too.
Good friendly customer service
Great selection of fabrics and crafts.
My star selection is ONLY due to LP. It does not reflect my liking for Joanns.Like most other retailers in Anchorage, Joanns loss prevention has little man syndrome. Someone gave them a position of power that should have been better distributed. Theyre bored and feel the need to prove something.Last time I checked, shopping for a lengthy amount of time hasnt always meant that you are a shoplifter. Maybe it means that for once you dont have your kids with you and this time you get to see all the possibilities a store has to offer. It might seem like a small vacation with no kids begging for every toy they see. Or maybe youre planning your daughters 10th birthday last minute and the store you are in just happens to be the last store you will be able to make it to before party time and you want to make sure you have everything you need since she hasnt had an actual party in 3 years.What Id love to know is if these jokers would like to see what it feels like to shop with a shadow just because you like to see most of what they have to offer and you tend to spend a tad bit longer than the average person in a store. Most of all Lps here in Anchorage have managed to forget that THERE ARE STILL GOOD SHOPPERS out there, as well as their manners their mother taught them, if any, and a little lesson we have all most likely learned in elementary school or earlier, hopefully, and that is to not judge a book by its cover. Thats putting it nicely, every single big-headed LP here in Anchorage stereotypes and its a ridiculous way of trying to get their job done and feel better about themselves at someone elses expense.I could list at least 10 retailers here in Anchorage that have this problem its getting out if control. What will L.p. do when theyve gone and made the whole public too uncomfortable to shop and suddenly theres not even a position for them to fill because Door-dash has all their business?Were already pretty close with the pandemic but Im extremely fed up with it and would really like to shop without having to do a purse check to make sure I dont have anything new thats still un-opened or previously purchased here (I do shop quite frequently) or tell myself over and over in my head every time I enter a store remember to keep your hands out of your pockets and out of your purse so I dont get targeted as a thief and have my entire shopping experienced ruined with the extreme stress headache I always get to follow.Other than that, I love Joanns, there really is so much to see and I love that I have so many options and the best part is that little tiny surprise of the unexpected. Joanns always has multiple things you dont expect them to have and its my favorite part of shopping there. And the cashiers are usually friendly and most times ease the anger caused by the little security dudes.Sincerely, thats all😊
Always dangerous to go to JoAnns, because I so love their inventory! Well supplied, invitingly layed out, interesting items.
Its usually well stocked and 8 out 10 the employees are helpful and pleasant.
Always Friendly Staff and everything you need for your art project
Clean and everyone was helpful. Thanks
Who doesnt love some Joanns!?
Love that they have way more fabric than joanns in soldotna
Good selection of crafting supplies
It was just okay and one of the women kept lurking around following us. It was an unpleasant feeling and seemed to discourage people from trying new thing or any DIY projects.
The new store looks great, i was there on grand opening day! I love yarn, some yarns on sale was nice. But some not on sale was priced to high, since it was NOT A PREMIUM ACRYLIC YARN. But i do love the set up in store. Staff was nice, yet one was on the Rude side.THE WEBSITE IS BAD, they really need to clean up that mess. I found it hard to get to the areas i wanted. Plus checkout for curb pickup was showing shipping an tax???Please get the website more helpful, as you will be sending people to Michaels very soon. Hope to see changes FAST
Lots of everything but not what I needed. Very knowledgeable employees that know how to sew!
Great selection, friendly staff
All three times Ive been here have been some of the worse customer services experience. One time I stood in checkout line for about 20 minutes and eventually had to leave without buying what I needed because the ONE cashier only got through 2 people during that time. Not the cashiers fault, seems like management just cant staff their store, just go to Michaels.
The new layout is annoying and none of the technology works (texting when fabric counter is ready, price scanners)
Smaller store then Michaels, but it is well organized and clean. Employees are friendly and happy to help in anyway. Prices on items are pleasing to any pocketbook.
Barely had anything on the shelves and they were super busy I dont know how they had that many people they misunderstood the shelves out
Its too bad they dont keep up with stock. Entities wait for what is sent? To the store?
Looked all over the place. They have everything for everyone. I wanted cooking supplies but it was a girls day out. I got other things I wanted though.
Very helpful staff. OK inventory.
Employees are absolutely amazing, the store is always clean and Its very well organized with a very convenient layout.
Its has everything I wanted..
It is great shopping at Joanns & this time it was more for my daughters needs for her home made Christmas gifts which she found all but 1 item for her creative gifts! The New Store is wonderful too!
Imma kid in a candy store here! I love looking at the all the jewelry makings!
I was hurassed and belittled. And then physically removed from the store cause I was asked where I put the items and it was on a rack
On phone help is excellent, Thank You Jenn for Refund information 😍😍😍🤗🤗🤗New location easier to park & 50-70% off now for beads & holiday fun!
Nice place but limited stock.
Im blaming my wife she has created a crochet monster with the help of joanns and youtube. I picked up a pattern book $60 in yarn and a pack of hooks. Guess what everyone is getting for next Christmas. Ho ho ho
Appreciate the masking protocols during covid and was able to get what I needed both car pick up and going inside
Stuff is really hard to find. Miss the old layout.
Can tell it’s Grand Opening, way better spot than where it was before. Store is set up very nice and staff is very friendly and knowledgeable. Seems like everything is on sale.
Thank u all for helping and treating me the same as anyone else even though Im handicapped and different. The lady that cut my materials I pick out should get a promotion and a raise for all that she does 😁😊👍. Thank u!
Outstanding customer service excellent variety of all types of material and other items for sewing and knitting and great selection of sewing machines will be back
Best location in Alaska Ive seen so far!
Nice store And very helpful.
Fun place to shop. I went there for a picture frame 10x10 but they didnt have any.
Was a favorite place to be. Now less choices on all products. The lay out is not in an order that you would use them or are in different locations by brand.
Great place !!! They have so many ideas and all supplies needed to make your ideas a reality!! Fun place 😊😊
Curbside service during the stay in place order was great even though one customer was a bit rude. My order was ready and masked gloves clerks brought it to my car. I was able to get what I needed to make masks for my family. The high standards continue.
Nice place but low stock
The new store is really nice and about 3x bigger than before. There is lots of creator space.
Prices not loaded into system. Had to have almost every transaction over ridden.Regular prices seemed to have gone way up with new location.
This store really has a little bit of everything. There is a lot of fabrics and everything that goes with sewing, along with sewing machines, different types of threads, needles, scissors, you name it they probably have it. There are so many hobby items, from cake decorating to making floral arrangements, jewelry making supplies, some wood working supplies, picture framing, just so many items you can spend a lot of time looking around at and wish you had the time to try them all.
Finally got my cross stitch
Best place to get the things you need, however everything is from China and kinda junkie, plus everything is over priced just so it can be marked down and make you feel l like you are saving a ton...just like JCPENNEY.
Good parking, store is really nice well laid out
Love Joann. Any kind of fabric, crafts, flowers, jewelry making, they have it. Check them out.
Stopped carring craft books use to go in to get ideas and buy yarn guess not
I love their selection of fabric and other projects they have on hand
All your craft ideas can come to life visiting this art supply shop its stalked with everything youll ever need
I always find what Im looking for there
Went in today, the day after Memorial Day, for the first time since the quarantine. I have never been treated so rudely by staff in my life. Granted, they are clearancing the store, but with new reduced hours, they could at least have new hours posted on the door so you dont go inside for 5 minutes and then at 5 get hunted down and told its 5 o clock you are done shopping, you have to go now
I love coming to Joanns mostly to look at everything and think oh, I can make that! and never do it, but i always get my small home decorations for the holidays and seasonal changes here. They have coupons that come in the mail every month and they are always having sales. The customer service roaming the store are usually busy helping other customers but are helpful when youre able to catch them. The store is clean, organized and pretty big.
This location has a lot more options and a lot busier. Great sales going on currently and super nice staff!
I have never been here before today, I live in the UK and am in anchorage on holiday. I LOVE this store. Loads and loads of craft supplies and the staff were all very friendly and helpful x
So, this might be a bias review, but I worked for this store, and I love it so much! Theres so much to buy here, for all your crafting needs.Thats right, JoAnn is not just fabrics. Most people walk in and find themselves shocked they carry far more. Whether you love jewelry making, crafting activities for all ages, woodworking, decorating, making or repairing furniture, patching up your old jacket from the good old days, or even making tie dye, theyve got you covered.Their framing department is wonderful and super accommodating to all your specifications, or custom order and have their lovely specialist frame it for you. Connie is the best at her job.Whatever your crafting desire needs, JoAnn has your back. Oh, and yeah, they also carry every type of fabric.
Its one of the only places to get nice fabrics from. One thing I know for sure is that there is always a coupon going around which makes shopping there cheap and fun.
There was a really large selection of fabric. Found just what I was looking for 😊
I find all I need and end up buying more than needed yet use it still. Staff are very polite and feel safe with in store security. It my candy store.
The people that were there were very happy to help with all my needs throughout the store... Definitely coming back. Thank you!
I went in to kill time. I came out with 3 bags full of goodies. I ended up coming up with 3 other craft ideas besides the 1 I already had. They had all the supplies I needed now I have projects to occupy my spare time.
My home away from home!! Even when I don’t need anything I go to just walk around. The people are so kind and genuinely care about their customers! I wish I could put 6 stars
So fun to shop!
Good service
Very poorly organized. Watch your receipt as sale signs and prices dont match inventory. Then you get to cash register, only two people working and very slowly.
Exciting
Crafty place to get your crafty fix♡