Excellent.Have had several very good experiences with them now. Very honest and very thorough. Will definitely use again and would highly recommend.

I was there one time (enough for Me).

Brad and Todd are fantastic! They are knowledgeable, they’re fair, they do fantastic work... ! Ive had regular oil changes and major work done exclusively with them for over 5 years. Brad is always amazing scheduling me when it’s convenient for me and giving me an honest idea of how long it’ll take. He does not quote until they’ve diagnosed which I appreciate!They take your car in, diagnose and then give you the estimate over the phone or in person. When picking my car up, the price never changes because they do this! It’s something I really appreciate! Pricing is always more than fair. I just had an experience where a serpentine belt cost me $800 for 1 at a DIFFERENT shop obviously taking advantage of me and done at Car care center costing me $199 for 2. They do not take advantage of people that are not mechanics. I’m happy to trust them and let them be the experts because I know they’ll never take advantage like other shops! Todd and Brad... thank you for being experts in the field, taking great care of me and my car... I truly appreciate you!

Very quick visit, in n out

Ive taken my wheels there for issues a few times in the past couple of year and JUST this morning dropped it off (the alternator DIED yesterday on my way home from work - RIP). Brad Lamb, the Service Manager/Shop Foreman, has never been rude to me (maybe those that complain of rudeness should consider how THEY come off first? Just a thought ...). As a matter of fact - when I dropped my wheels off this morning - I didnt even have to tell him who I was, ... he jumped on his computer and had my vehicle dealt with PDQ. Assured me it can be fixed today and would call when done. I LOVE the fact that this place is a mere 5 blocks (if that) from my home - VERY convenient.

The care and attention that was show to me I loved it customer service these days doesnt mean much to people Car Care Center excellent customer service I want to thank you guys once again for being attentive

Had no heat in my car. I got there and they were closed but i used the over night key drop. My car was ready by noon the next day with heat. Im nice and warm again

After my experience here, Im quite surprised to read the negative reviews on this place.A friend referred me here to have some maintenance done to my Bronco prior to me moving out of state. I dropped it off early in the morning today and walked the 2.3mi home. Brad called not long after to explain what my leak was from. In order to fix that it would require almost a whole day of work and if I left it, Id be without a vehicle all weekend. I opted to only do what we initially discussed and I would bring it back in next week on a day I dont need it, to have the other work done.When Brad called to let me know it was ready I informed him Id be there in about an hour since I was walking. As I was getting my shoes on he called back and said he would meet me at Totem so I didnt have to walk all the way. It was very unexpected and SUPER appreciated as Im still healing from a torn calf muscle.When someone goes out of their way to do things for another it sends a huge message about the character of the person; and in this case reflects well on the business too. Also, my truck has never driven or shifted so smoothly. Im not sure what BS the other place I had been throwing money at was actually doing, or not doing; but these guys at CCC are doing it right!

Very honest and knowledgeable. Great place!

Had my tires changed there last fall. The lug nuts were so tight Im going to have to have them cut off. Plus they didnt mark where each tire was taken from so there is no way to rotate them. Also, I had locking lug nuts on each tire which need to be torked by hand and they used a power wrench which is why they were so tight.

The owner was very rude both in person and over the phone. Very short with his answers and responses. While I was recommended to come here I will not be bringing any business to this shop due to how I was treated. He may be a good mechanic however his treatment of customers is very rude.

Excellent costumer service. My tire change was quick easy and affordable would recommend

My tire light came on and said I lost 10psi more than the other three tires so I took it here. The manager got my vehicle back lickity quick and conversed with me while I was waiting. Turned out my tire sensor needs replaced, but the mechanic fixed it up and made sure all my tires were aired up before giving me my keys. The manager didnt charge me a dime, and said come back if my light comes back on! 10/10 service, seriously glad I found a decent mechanic!

Honest fair service.As a single woman who knows nothing about cars... I could have easily been taken advantage of, but I wasnt.I was treated more like family.Brad and the rest of the crew have earned my trust and loyalty.I highly reccomend them to everyone.

These guys are super nice and I couldnt have been more thankful to them. They saved my butt! Great people.

I love this shop. As a guy who drives to anchorage from wasilla everyday, It is nice to have an honest mechanic right off the highway. I have used car care center for years. They treat my old broken down cars just like new ones. I noticed comments about them being rude. I have never experienced this. This is my mechanic...he can be a little rude, I dont want some sweet talking upselling salesman.

Great mechanic!!!! honest, fair and knowledgable. Couldnt give them higher praises.

Crusing Muldoon for tire repair, dumb and ran flat tire not knowing and blew out. 8 am and only shop open and ready for work. Been here several times and runs on high end but work is solid and car has been bulletproof since. If they are doing extra work its to prevent that side of the highway moment... suck it up buttercup.

Live in Anchorage, AK? Got car problems? Go see Brad at Car Care Center on Muldoon Road. I moved up here from Minnesota in 2012 and one of the many difficulties of moving is finding a new auto shop that not only provides top notch service and repairs, but is honest. I was fortunate in finding all of the above in Car Cares owner and genuine human being, Brad. He is honest to a fault. I have entrusted my 19 year old, passenger van to Car Care many times. I was extremely happy with ever visit. From the get go . . . Great job! Great prices! Hey I was new to Alaska. I didnt know anybody . . . an easy target for the unscrupulous. My guardian angels were on the job though, through word of mouth, they steered me Brad. A couple of days ago I took my van in for Tie Rods, Ball Joints and such. Id assumed my front end was shot. WRONG! Brad phoned me after checking the under-carriage and reported that two of the three bolts holding the steering box to the frame were sheared off and the remaining bolt was loose. The tie rods and ball joints were tight and didnt warrant replacement. Brad did find my front brakes to be in horrible shape (I had no clue.) Brad: (showing me the old parts) “Widow makers. Disintegrated disksmelted pads and one caliper was frozen altogether.” Needless to say, I owe it to Brad for not only saving my family from a possible tragedy. In addition to rebuilding what needed rebuilding, he didnt rebuild that which didnt need repair. I wouldnt have known the difference. Hey, I ordered a complete rebuild of the steering system and he could have done as ordered . . . required or not. I ask you, what more could you ask for in the Honesty & Integrity Hall of Fame Department? Brad also found my Wheel Bearings were shot and I had a bent frame (by prior owner). I also needed a (no longer obtainable) Heater Box. Cant drive without that. This is Alaska. Winter is like today okay? What to do! Cant get the part. Lions and tigers and bears (Oh my!) Brad: “Dont worry about it. Well make one.” And so, So Brads expert mechanics took the old part to their trusty well worn, work bench and rebuilt it by hand.  “Hey ma! I got heat!” If I were a bush pilot and needed a custom part, Id go see Brad, Todd and the Car Care crew. Id look no further. Brad is the “go to guy” for service, great prices and honesty. Need a repair? Go see Brad. If this review seems a bit over the top, well it isnt. Right hand on my Bible, I mean every word of the above. I could go on, but hey, its Halloween Night and I have places to go and promises to keep.

Extremely rude! My wife called them by accident thinking they were the auto shop on base, and the guy who answered the phone actually got angry with her because apparently it happens to him a lot. Havent used them before, but definitely wouldnt now.

No issues. Friendly staff.

I go to brad for EVERYTHING on my vebicles, they always do a phenomenal job and the prices are great!

I took my truck here a few weeks ago because it was having reduced engine power issues. I was told that I would be paying for a full diagnostic and the problem would be fixed. Two days later I received my truck which did not have an engine code as it did before. I paid them the money and believed this was it. A few days later my engine light came on giving me the same error code. I called the shop to let them know the truck was doing as before. The man on the other end of the line said they do great work and were trying to help me out by just cleaning the part. When I asked if a full diagnostic had been done he began raising his voice and using profanity. I told him I had already paid and its doing the same thing. He then told me I could bring it in but they wouldnt be able to get to it until next week as it was a Friday afternoon. I decided after being met with such hostility and profanity it was best not to return. I then took my truck to the south anchorage chevy dealership. I was told that it was the throttle position sensor that was out and there was a bulletin so this would be fixed free of charge. Car Care Center basically charged me 321.00 to clean a part that didnt need to be clean. They claim to be honest mechanics. They are in fact quite the opposite. Very rude and apparently unknowledgeable about what it means to do a diagnostic. I will discourage any other military and non military patrons to refrain from taking their vehicles here.

Not friendly and they did not get the job done

Super rude people. Definitely wouldnt recommend this place.

Called this morning to get a price on a oil change. The man who answer the phone was very rude and wasn’t helpful at all. When hanging up I said “okay, thank you” & he just hung up without saying anything at all. They for sure lost our business because of him!

Had to take car back to have repair reworked but brad, the owner, stood by the repair 100%.

RUDE! YIKES!

Rudest Mechanic in Alaska

Dont work on Mercedes