Gave my older (20+) vehicle to them to fix a brake problem. They said they looked at it on a Saturday, but since closed on Sunday didnt call until Monday, just to say they couldnt fix it because it would take 2 days to fix. So basically I was out 3 days with the problem not being fixed. I started looking at the problem myself and within a day I found a solution and fixed the problem.Im thankful that they were unable to find a solution for this, since I saved money by doing it myself and more importantly I know its done better than what they could have done.I gave 2 stars because at least they didnt charge me for storing my vehicle there for a few days...

Jason is a nice respectful man. He knows a lot about cars and called us in ample time to inform us what the problem is. I appreciate the time and labor this man put into our car since we just moved to Alaska and we are a military family. Thank you Jason ! You are awesome!💖💖💖

Thank you Christopher for giving me a deal on the rims. Ill be back, once I make the rest of payment for the other 3 rims. Thank you Eddie for doing good job putting the rim on. Ill be back soon.

They do a phenomenal job at a fair price and theyre quick. One of the guys at the counter likes to get attitude and get offended when you call him on it though and threaten not to help you. Overall a good business that should axe one employee thats doing more damage to their reputation than good.

These guys were great! Very knowledgeable and quick. Dropped my truck off at 8am and the entire exhaust was replaced and back on the road before 1pm.

Good guys that know their stuff and will get your work done as fast as they can in these hectic times!

Needed to get an exhaust-system pipe repaired, after my elderly Toyota suddenly started rumbling like a loud hotrod. Unlike a repair chain I also called, Muffler City could it inspect it the same day -- and ended up doing the repair within a few hours of drop-off. It only cost $83.50, with inspection.On top of that, another employee patiently walked me through several possible options to replace my cars now-unusual sized tires. But when we finally did a physical inspection, he said theyd get me through the winter and I could delay the purchase several months. So impressed and relieved by the friendly, professional and honest service. I will definitely turn here again for future repairs and service.Lastly, though they may be further out for some, the downtown location make it easy to run other errands, eat lunch and do some shopping while I waited. That really worked out well, too.

First come first serve basis, went in to see Jason the exhaust specialist. Nice guy and did a great job with the exhaust installment. Gave me an estimated price then once the car was on the lift he called me and gave me the actual price to verify if I want to go through with my installation. Dropped the car off around 10ish and got it back around 330pm.

Flat Repair Review:1. TLDR - Fast, friendly, straightforward, affordable.2. It cost $35 to have them put air in my tire, bring my car a few blocks to their shop and fix it in under an hour. They were very patient with me and I really appreciate the way they treated me and the service they provided. Rarely give 5 out of 5. They deserve it.

Called about a catalytic converter making noise, they told me to show up next morning at 8am. Showed up at 7:59 and had to wait 2 hours to be seen. They looked at the vehicle and said they had someone in training working on exhausts and would not be able to complete the job.What kind of shop with a name such as muffler city does not repair exhaust systems? They then had the audacity to charge me a fee for wasting my time there.Very disappointed.

Showed up bright and early, was told my vehicle would go in the shop within 45 min to an hour. After an hour and a half, I called mickeys muffler down the street and was told they would get me right in.I decided to take my business to someone who actually adheres to their timeframes specified.

Guys helped me with all my informational needs. And are getting my car in quick! And a man in the parts department, who tells the best dad jokes anywhere.

This place is great and very fair. I have paid for service and I have had sometjinhs covered. In and out usually a day (first come, first served). They even tried to fix what another shop messed up. Awesome muffler and exhaust shop!!

My tire kept losing air and I took it to where I originally got the tire change over done several times and they keptfixingit only to have it just about flat the next morning. I took it to Muffler city only twice and they figured it out and I didnt have to get a new tire! Im taking my truck back there for all my change overs! They only had me pay once and since the issue wasnt fixed the second visit was free! They have my business!

Love it here, between muffler city and eagle automotive theres nothing on my vehicle these guys cant fix. They arent over priced by any means and makes fast available service almost immediately. You want tires, rims, exhaust, diagnostic on basic components and minimal work done on your vehicle come here. Thats not even all they can do jason and Dan are the go to guys. Keep up the good work fellas!

I really like this shop. You can tell the employees are passionate about their trade.

Went in for a muffler on my 67 and they did a awesome job with great respect to my car and my needs, I would recommend Muffler City to anyone, tell Jason Hello.

I went in to get my exhaust repaired and they did a great job

Great family owned business. My family have been going there since 1950s.

I was trying to find 4 new wheels and 4 new studded snow tires for my new Lexus and nobody in town could help. I went to Muffler City and within 15 minutes I had gotten a very good price on a complete tire and wheel package. The folks there were very pleasant and informative and the tech who built my order and installed them was very professional and most important to me, very CAREFUL with the factory wheels and the body and paint on my LexusI rarely recommend businesses but wouldnt hesitate to recommend Muffler City

Got new tires here. Friendly and knowledgeable staff. Fast and efficient would recommend.

Muffler city was a god-send! My family and I ran into a flat tire situation late Friday night; Al and his crew were very helpful and quickly installed a tire for our car. We were in and out and ready to go under an hour. Price was the most affordable of all our options! We were very happy with the service. Look no further for your 205/55P16 tire needs.

Muffler city is the best place for your vehicle and is the only place I will trust whith my classic vehicle

Always take good care of my wheel and Tyre needs at fair prices. Been a customer for about 25 years.

Very helpful and knowledgeable people working there, you need a bigger budget than mine to really get the full feel of the place

Guys here were very polite and helpful.

The person who helped me was very honest. Even though the work wasnt done due to minor damage on the rim. Thank you..

Great place to get stuff done

Worst customer service I have ever experienced. Dan was a complete jerk. Wouldn’t recommend this place.

Didnt feel pressured at all. Jason was very knowledgeable about the exhaust systems and answered all of our questions. We will be doing business with them

My tires had to be special ordered (Toyo Open Country A/T), and they came in exactly when I was told they would arrive. Price was very reasonable and my new tires were installed in less than two hours. I highly recommend Muffler City & Brake.

Does not work on all components of exhaust system. Disappointed they used excuse that they had someone training so they couldn’t perform the work I needed.

Jason was very friendly and they got my car exhaust fixed way faster then I was expecting.

A good shop with a decent inventory. They are the only dealer for Nitto tires I have found in Anchorage. I will continue to use them as my tire installer in the future.

They will try to help you get your vehicle running.

These guys are top notch quality to say the least. Very impressed with their work on my truck. Love the sound of my new exhaust.

The most professional and reasonable shop absolutely astonishing customer service. Extremely knowledgeable and get you in quick. Great people.

Good selection bur lil over priced

Very professional. Dan really helped with my tires

Was quick and professionally done with the work.

Jason was very helpful and professional. They did exactly what I told them I wanted for my exhaust at good price.

I called the company looking for wheels for my vehicle. The gentleman who answered the phone was so ashamed of who he was and where he worked that he would not give his name. He told me the wheels that I was asking for was not right for my vehicle and would only give me a price but not answer the question about the offset.Not a company I would it all suggests.

Great work

Quick and reliable

Had the Michelin Latitude X-Ice Studdless Tires in stock and was able to Mount and Balance them as well while I waited..Thanks

This was only shop that had the rims I needed as I had called around places...they may order in and picked up in a hour...awesome people.

Great customer service!

They were Awesome Dan was able to get my tire on the same day and price was reasonable .

Always very helpful and prices are very reasonable. Never had any bad experience with them ever. Highly recommended. They are very helpful and straight forward and will direct you to any other shop ofnyou require work they dont do.

Outstanding customer service. Dan helped me locate what I needed and was able to order them AND get a cheaper price for me on shipping. Would recommend.

The staff is knowledgeable and friendly, nice to talk to a mechanic instead of a technician. Repairs were fixed with reasonable prices. Would and have recommended Muffler City to folks I know.

Did a tire switch over for winter, and they completed it so fast and were so friendly and helpful. They even referred us to a yummy cafe for breakfast across the street! 2 thumbs up for sure!

Excellent service at a fair price! Went in to get a quote on repairing my exhaust system; Jason laid out some options for me and let me decide for myself whether I needed the upgraded or limited services; he got my car in and fixed within 2 hours the same day. This is my first time working with this shop and was impressed by their services and the decent price they charged me.

Definitely recommend this place if you’re trying to get a good exhaust put on. Came in recently with my 18 durango RT, did a straight pipe exhaust and didn’t like the sound of it because it sounded too raspy. I came back a week later and told them what i wanted changed and they did exactly what i asked. Couldn’t be happier with the sound of my car now. Thank you Jason for the help! Y’all check them out

My muffler rusted off of my old 2001 crv I needed a fix. I called the day of and they were able to get me in same day. Dropped off my car around 8:15am was out of there before noon with a brand new muffler. Only 260$ they had called me before hand to let me know the exact price before they did anything. Very professional and nice. Would definitely recommend.

Best tire and muffler shop in Alaska!Locally owned and small family business that always takes care of you!

They wont sell you more than you asked for. Sean recommended me parts and advice rather than doing it and charging me without asking. Attention to detail every time Ive brought in a vehicle they noticed things i forgot while working on them myself. Top notch lads. 5/5

Been purchasing sence mid 1970s. The MyersFamily are a main stay in Anchorage.Ive built out dozens of vehicles . most of.. with the assistance of Jr. Thanks, you guys are the best.Jonathan Wyrick

Speedy service with great selections

Excellent service, friendly and helpful staff. Just what you would expect from Alaskan Family Owned Business. Sean and Mickey were so very helpful with coordinating the mechanical repairs on my vehicle. The estimate was fully detailed with parts and labor costs and all of it was explained to me beforehand. The actual repairs were done perfectly and the final bill came in under the estimate. What more could you ask for? I will definitely be a return customer.

I generally like their work but today I found their pricing less than honest after telling me that they honor the military by offering 10% discount on wheels/rims. My purchases today were primarily wheels and I confirmed their discount after dropping my vehicle off for the work needed. When I came to pick my vehicle up, they didnt want to honor the discount as I was told. The reason was arbitrary and deceptive, because apparently, the discounts were only for alloy/aluminum wheels/rims. Well, that is a nice bait and switch and lips service for honor the veterans. I still like their work in general, but will instead split some work to Arctic Imports instead...I have found Arctic Imports to be decent and a straight shooter when it comes to pricing.

This shop is great!I searched all around Anchorage to find a great performance summer tire. I kept getting really expensive quotes for all seasons.Muffler city had exactly what I wanted, and it was the best price by far (other shops quoted between 220-300 per tire.)Keep in mind my tires are relatively wide (235/40). Everyone else had to special order tires, Muffler City had them in stock.I didnt have time to wait around as I had to be to work. They even let me store my rims and tires there overnight so I can pick them up the next day!Quick, no B.S. shop, great pricing, and Dan is super courteous.

They are the bomb!! They took us in as a walk in and worked all day to put us back on the road safely. Great customer service. Good Alaskan people!

Did not torque the lug nuts properly. Could not get them off by hand. Had to go back to get them loosened. Very rude to me and said that I was wrong. They did fix it but now the tires are out of balance and a hubcap was broken. Not sure how the tires can get out of balance from them loosening the the lug nuts. Ive been using them for years but will not go back

Really good company. I found this place when I got a nail stuck in my tire. They offered me the best options on tire repair and ever since they patched up the whole in my tire, I have not lost pressure and the price was reasonable. It saved me a lot of money because I didn’t need to purchase a new tire.

Great service!

Nice people there, only thing I didnt like was the day I called to see if it was ready, I was told I would be charged $125, or $150. When I got there I was charged $215.

Great customer service, very helpful, convenient and good prices!!

Staff extremely helpful, friendly and down to earth. Came here to get winter tires and wheels on our Suburban a couple weeks ago and it went really well and fast! Id recommend this place without reservation. When I took my vehicle back last week as we thought the issue we were having a day or two later might have been new tire related they reviewed everything and went the extra mile. The issue was actually completely unrelated as I found out a couple days ago however it was really nice to know they actually did a complete double check just in case.

Get your warranty in writing. They tell you one thing before install and change it up when you try to use it.Tire balance free after install turns into a courtesy balance the first time around. Not to mention it wasnt balanced properly.

Good service

Will find and fix any tire problem. Ive bought wheels there. Helpful and knowledgeable. Need to pay more attention to the coffee pot for people.

Excellent service throughout the projects I had done to my truck. Which included headers and a new exhaust system. They went above and beyond to accommodate my needs. A fellow by the name of Rudolph and an excellent mechanic/welder which his name escapes me were great. I will recommend them to anyone who is looking to improve their vehicle.

Im only giving two stars because one of the employees during my visit today was very rude and snapping at me. You cant do that were busy, so we dont have time to check on your tires too Go get the keys now! You will be served last now THAT made me mad. I thought it was first come, first serve and he flat out told me I was going to be served last even though I came in at noon, but instead, I have to sit here all day and wait for customers who came after me to get their cars done before they even take mine back. I gave two stars because I do appreciate the nicer employees who took care of my car in October.

I have been going to Muffler city since I was 16, awesome place to do business, good people.

Ive been doing my tire changeover here for about 4 years now since they are close to work. Ive also bought two sets of tires from them. Since I do not do any while I wait work, I always leave my multiple cars with them at 8am and they call me when it is ready. Most of the time that is before lunch. Their prices are fair and they get your paperwork done fast and easy. Never had any problems in about 12 changeover transactions.

A mechanic at COSTCO recommended Muffler City to me for the best price on studded tires. I shopped around and the mechanic was right. I love their soft rubber studded tires for winter driving--the best ever for getting up our icy driveway. Just get them off your car in spring when temps are above 45 degrees. The soft rubber wears out fast in summer. Final piece of advice: dont drive in winter in South-central Alaska without studs on your car and dont walk on ice without studs on your boots. Studs are cheep in comparison to emergency room visits and body shop repairs.

Walked in and walked around 10 minutes before being greeted. The salesman was effectively listening to what I was hoping to get, showing only one product which I chose, would have liked to have another choice without having to ask

THESE GUYS NEVER DISAPPOINTED ME!!BEEN A SATISFIED CUSTOMER FOR YEARS!!

I went in at 8am for a muffler delete on my 2017 V6 Challenger, and it was done at 10am. It has a perfect low rumble that Ive been wanting. Dan was amazing and super knowledgeable on what needed to be done.If you are military, you will definetly get a discount.Thank you, Muffler City!

If you are a staff member reading this, how DARE you speak to my dear friend the way you did! Standing there watching her try to answer your questions that she didnt know the answers to, OF COURSE SHES GOING TO GUESS! If youre a customer thinking about taking your car here, think again. My car aint going here. My 2015 Hyundai Tucson is not worthy of their work.

They gave me the info i needed to help me make the correct decision

I had a set of wheels that were recalled, and my experience with Mickey at muffler city was flawless. They took care of everything quickly during change over/busy season short notice. Awesome!

This is the best shop in anchorage by far. Nicest staff and they work hard. Shawn stayed 45 minutes past closing to make sure I was as good to go as possible. Words cannot express my gratefulness. You guys rock!!!!

My vehicle was in dire need of new exhaust and they got to me right away, discussed several options. A couple hours later I had a quiet truck and it didnt cost me as much as I thought it would.

They gave me options for fixing my exhaust, and got it done fast

Nothing but good vibes with these guys 😁 family oriented and great customer service, Ive had a lot of interaction with Jason and the guy is there to help and go out of his way for customers thats pretty awesome👍, and not mention a super fair price for quality work, wish more businesses operated this way!! Thanks guys the grand prix is running top and sounds great!!!!😁👍😎

Not a very high-speed place. Asked multiple times if I could send(text) them a picture of my issue so they could tell me their thoughts and their response was wed have to get it on a lift. Not going to waste my time bringing my buisiness somewhere where they cant take a moment of their time to give me an initial impression of my issue. Makes you wonder how much attention they give their other work.

Fantastic service. Fast also. Staff is friendly, knowledgeable and fair. Highly recommended!!

Only place that had wheels and studded tires for my rig. Had me in and out for less than quoted, and did a great job.

Terrible installation. Had to bring my vehicle elsewhere to be repaired.

Service was quick,friendly, and outstanding. Went in to see about purchasing some mud terrains for the truck and they had a really great selction ended up walking out with a full set of bfg km3 brand new out the door at a little over $1200. Phenomenal pricing and great service.

We HIGHLY recommend Muffler City to anyone who needs tires, repairs, exhaust work, etc completed for their vehicle. Muffler City offers highly competitive pricing and stands behind their work 100%!!!! We experienced this first-hand and we were SHOCKED by their graciousness and generosity. They went above and WAY beyond their commitment to customer satisfaction and demonstrating an elevated standard of excellence on every level!!Choose Muffler City-youll be glad that you did!!

Very helpful. Great service. Had winter tires in the winter unlike other stores I called. Got my tires done and got me out quickly. I will be going back!

Sean @ muffler city & brake was super helpful. They did a really thorough job and are straight shooters. The job took longer than expected - but that was because they went above and beyond, replacing rotted leaking brake lines that another shop ignored only 100 miles prior. They have my business indefinitely.

Great job

I showed up at at 8am with no appointment and they were able to get my truck in and do a complete exhaust in about 5 hours. They were very helpful. Great experience overall. They do excellent work.

Great place great people great job. gotten my muffler from them and pricing wise was awesome very affordable and done correctly thank you jason. i will surely come back again.

Nice people but service was wayyyyyyy to long... Almost 8-9 hours to change rotate n balance... Dont go here at all... They dont care...

Great service. Great job. Friendly staff. In and out. Less than an hour.