user
Anchorage Suzuki Arctic Cat
3054 Commercial Dr #3017, Anchorage, AK 99501, United States
Appearance
Anchorage Suzuki Arctic Cat
Comments
Ar
Review №1

Chad, Brad and Dave are by far the most pleasant people Ive dealt with in the motorsports industry. On top of the great staff their part prices are fantastic. Dont even need to justify shopping local when they charge the same as large online dealers. Dont know squat about those mendenhall things but good luck with them.

Da
Review №2

Brad, Chad and Dave are always friendly and very helpful. Great place to go.

Mi
Review №3

Its a great place to shop, we stopped by and dropped off machine to get some service checked out some of the new remodeling looks like its going to be great a place to fine little goodies that you didnt expect

br
Review №4

Got an alpha from here. Buying was easy, brad was cool. It had a few issues with small things, they’d let me drop it off early and get right to work so I could have it back before my workday was over. I work 10-6 in anchorage and live in Wasilla, these dudes worked on it at 9, and let me pick up after 6. They’ve helped a lot with aftermarket parts too.

Ca
Review №5

Good crew working hard to keep you out having fun. They make sure to keep our Alaska eBike Store team sleds running at 100 . Easy to work with and willing to go the extra mile to get you needed parts/oil/etc. Thanks David in service and Chad at parts!

Ma
Review №6

I stopped in here to buy some 509 ignite heated goggles. They were a game changer for me out riding. I did not have fogging up issues at all. The tint (rose) was very easy to adapt to, and the tech vest chest protector I bought kept me safe and fit great! Thanks again to the very kind and helpful staff at Anchorage Suzuki Arctic Cat for the great experience. -Matt

Lu
Review №7

After having a terrible experience at a different place in Alaska I decided to bring my machine to Anchorage Arctic Cat and I could not have been treated any better. The staff are very friendly and very knowledgeable as well. I was very pleased with the work they did and highly recommend going to them.

Ka
Review №8

Bought a new machine today, was a very easy and pleasant process. Brad is awesome, very personable, and helpful with any question. Will definitely be back!

Ad
Review №9

Got the same exact bike here for cheaper than ak cycle center was trying to sell, in better condition! Staff seems very professional and respectful, would absolutely recommend this place to those looking for a motorcycle or snowmachine

De
Review №10

Helpful, but little slow

Sc
Review №11

Knowledgable staff, friendly, fair bit of free advice on DIY repairs.

Ja
Review №12

Had great experiences buying my new bike as well as help with my older Suzuki . Everyone I dealt with was friendly and helpful . Suzuki makes a great product and with great customer service I highly recommend. Thanks Anch Suzuki Arctic Cat

V
Review №13

I had my suzuki gsxr 750 scheduled for repairs. They told me its going to take 2-3weeks before they can start working on the bike explaining the cost of repairs would rage to $900 to $1000.after physically and visually the assessing the bike by the owner of the shop and their suzuki mechanic. They told me that they want to make sure that before they released the bike to me it will be running properly as it should and so they wont be held liable for anything. I agreed.waited. been patient. For 1 month and 2 weeks to be exact before they call me that the bike is ready.explained the things the mechanic has done to justify the price tag they charged me for over $900 plus.the work that would take me 2 hours to fix. Took them 1 month and 2 weeks. Anyways, took the bike home Friday night.rode it for 30 min.but before that low fuel is lighting so I went to the gas station and filled it up.still low fuel.called them up Monday morning to tell them the situation. They said I have to bring the bike.which would again i would be charged for how long it would take them to fix it and for parts.asked them owner and mechanic how long it would take. They said not sure how long coz they have to dig into the Gas tank etc. F$%@. It was sitting on their shop for 1 month and 2 weeks.and didnt fix the problem before turning it over to the customer and what happened to the promise of the owner of the artic suzuki that everything will be inspected and make sure that everything will be in place before returning it to the customer. Very bad customer service of the crew especially the owner. Slow action by the mechanic. I know ordering of the parts take some time but really 1 month and 2 weeks then return to customer still broken. Only good person there is Chad. And the young lady.I wont recommend doing business with them neither having your motorcycle repairs done to the shop.u might as well do it yourself. Very bad owner response to customers.Promise given by the owner and mechanic but it was given poorly. Tsk tsk tsk.

Ch
Review №14

Came from out of town to get some Husqvarna parts. They were not open for another hour, but a mechanic from the back was working early. He was helpful and sold me what I needed instead of sending me away until business hours. That’s good service.

Ri
Review №15

This was one of the best customer service experiences I’ve ever had. Brad and the rest of the staff are helpful and they have a great messaging system on their website that is an awesome tool to communicate with their team. If you’re in the market for an ATV, UTV, snow machine, etc. I highly recommend Anchorage Suzuki Arctic Cat.

br
Review №16

Was getting my bike ready for a trip down to the lower 48. I ordered chain, sprockets, and front and rear brakes online and had the shop install. They squeezed me in short notice without hesitation as soon as the parts arrived and said that they would adjust my chain for me once it initially stretched. All parts were quickly and correctly installed and as promised they adjusted my chain for free once it stretched. These guys also ordered a new mirror for me and were overall knowledgeable and approachable. I would recommend this shop over any of the others in town.

De
Review №17

My motorcycle broke down on the highway and I had no idea as to why that happened. After comparing prices / reviews from local shops around Anchorage I chose Suzuki Arctic Cat off Commercial Drive.In late August 2018 I called SAC, described my situation, and told him that I had a 2001 Suzuki Katana 600. He responded efficiently and accurately to all my questions. Due to the excellent call I decided to take my bike into their shop to get it fixed. I was told it would take a little over a week until they would start to work on/fix it. It took ~12 days.Although the wait was slightly longer than expected, it was well worth it. My gas tank valve was rusted shut, which in short was the reason why my bike died suddenly while riding. They fixed something which I would not have been able to fix and it was done at a VERY reasonable price. Also, my gas gauge didnt work prior to my visit, but now it works perfectly.Final thoughts: I was very pleased with their service and I recommend this place to anyone who is having issues. It may not be the quickest turn around time, but it was well worth the wait.

Ma
Review №18

Good place to visit had a good time grown mans toy store

Ru
Review №19

Great dealer with amazing staff. I was blown away by the stellar service and quality of their workmanship. They really know what they are talking about amd so much information about the products they sell and service. I have found my new artic cat dealership and couldnt ask for anything more. Prices are reasonable and spot on too. They are my new go to. I highly recommend this business.

ga
Review №20

Friendly and courteous service

Ma
Review №21

Helpful and easy to work with staff.

Ri
Review №22

Extremely knowledgeable staff. They know their products really well. They have their own shop and can service the vehicles and tools they sell.

Te
Review №23

Loving my XX. Thank you Brad!

St
Review №24

Ok staff was nice. It did take forever to get my wheeler back. They did call once in my almost 2 month wait to say they had issues with other projects. but once my turn in the shop done super fast.

li
Review №25

Just dropped off my machine and Dave was very helpfull and professional in service department so far I am pleased

Al
Review №26

Bought a $2,000 generator here cash and was served well by the sales staff. When I ask about a credit score mistake to the top guy, he made a disparaging remark about my credit score and treated me with disrespect. Guy has obiously worked there too long if he pisses off potential buyers. Credit problem corrected, I am now looking at a Polaris quad.

Ji
Review №27

Friendly and helpful staff. Good selection.

Pa
Review №28

Chan was very helpful. Very knowledgeable in his work.

Al
Review №29

Excellent service and always going the extra mile!

An
Review №30

Dealing with Brad at Anchorage Arctic Cat was great. He was extremely knowledgeable, gave us a thorough walk-through of our new BearCat snowmachine, and answered all our questions. We got a great deal, and the financing was easy with exceptional terms.

Li
Review №31

Excellent customer service and curbside pickup

Xa
Review №32

Got my first street bike from here. Justin was very helpful and made the process super easy. Even helped me load my bike and lent me some soft ties to take the bike home. Ive recommended this place to everyone in search of a new bike/atv/sidexside.

Pa
Review №33

Stop in and see these people! Good deals.. no pressure.. good people

Ak
Review №34

Very helpful staff!!!

Br
Review №35

Always super helpful and friendly people, thats what you get when you deal with a family owned business!

Th
Review №36

These guys were quite helpful when i needed some older quad parts. Rep Spent time test fitting in the parking lot and a mechanic came out to give advice for the work i was planning to do.

To
Review №37

Best suzuki and arctic Cat dealer in Alaska wouldnt go anywhere else.

Ri
Review №38

Pleasant. Easy going atmosphere..

Al
Review №39

Best service ever

Ji
Review №40

Thanks team, worked hard to get me my Suzuki ATV.

Cu
Review №41

Awesome place, great service, awesome deals!!

Kr
Review №42

I had to return a special order that I never received but I had no problems doing it.

St
Review №43

These guys know customer service.

Aa
Review №44

They did an awesome job replacing my worn out tire

Mi
Review №45

Friendly staff. Not much in the line of apparel.

Be
Review №46

Best place

am
Review №47

Amazing

ka
Review №48

You are the one.

Ju
Review №49

Wow

Information
14 Photos
49 Comments
4.6 Rating
  • Address:3054 Commercial Dr #3017, Anchorage, AK 99501, United States
  • Site:http://anchoragesuzukiarcticcat.com/
  • Phone:+1 907-272-2412
Categories
  • ATV dealer
  • ATV repair shop
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle shop
  • Motorsports store
  • Snowmobile dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:10AM–7PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations