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Hardin Honda
1381 S Auto Center Dr, Anaheim, CA 92806, United States
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Hardin Honda
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St
Review №1

I took my car to get checked out and Juan helped me. He was very friendly and explained in detail what else I needed done for my car in the future. I really didnt understand so he took his time explaining it again. I truly appreciated that, Juan has amazing customer service. Thank you Juan Ayala, I appreciate you. And thank you to the person who fixed my car, you rock!

Ja
Review №2

Hardin Honda, I have mixed opinions on Honda. The car I drive is a 2019 Honda Accord, it’s not my car and was bought for a purpose.If I had test driven the accord I would have went with a Civic.Not to be too negative as I say not my car, the AC has the same issues of the 2008 Honda Civic we have.The reviews online certainly are correct on the “cars” characteristics. Now I am no expert, cars I’ve driven are Toyota different brands and BMW.In my opinion the Accord La issues lie in her electrics, not consistent in her operation.The car has so many features “all” electric and this I feel is like a rocket shop, has issues just can’t pinpoint.Granted so far any issues that have arisen or recalls Honda address, I’m kinda old fashioned if it ain’t broken then don’t fix and the cars I’ve used, things that I see as flawless or perfect to the consumer Honda put a spin on it and why silly issues have arisen.The 2008 Civic and I know a few owners who state same issues. If seeing the same issues arise 11 years later then, enough said.Service at Hardin Honda is awesome and the team do take care of you, just hope after warranty expires on certain functions that are known to be issues will be addressed.I know she’s a car and she is not perfect but to me, the cost, my family vehicle and the brand it’s 2021 the car has went so far away from where she should be, this confuses the buyer and the complaints can be off putting.I know it seems I’m being harsh, I had a similar experience with my Beloved Scion with Toyota and this made me leave the brand after years of loyalty.Nothing we buy is perfect, hey I’m not but with so much riding, no pun. My family and their safety is my number 1 priority.Hardin Honda Thank You for your service and for doing all you have to keep us rolling.

Sk
Review №3

Went here to negotiate for a lease, and wow did I regret it. They made it very clear there would be no negotiation. I either take their offer which is a complete rip-off or I walk. I left and will never look back.You think the 10,000 profit your asking for is worth losing this customer, and everyone I speak to, forever? Okay!

Pr
Review №4

How shady can a Car dealer be? Just called them today and was told they arent allowed give prices over the phone and did I want to come in and see them. I wonder if these dealerships realize that the little profit theyre making from this Market is worth their reputation and client loyalty. Shady as all hell.....

Le
Review №5

Terrible over the phone customer service. Tell me what you are offering the car for and let me decide if its worth making the drive. Yes, I understand you have sold cars for X amount of years but get with the times. I hope Harding Honda starts looking into their hiring process and starts improving on customer experience. This is unacceptable in this day and age. Stay Away from this dealer.

Ye
Review №6

HORRIBLE! Just walked out of there! NO.ONE. NO ONE came up to us and ask us if we needed help! Our family and another two families were roaming around for a good 30min and nothing. We went inside and the sales guys saw us but no one came up to us. We decided to leave when two men came out of their office and we thought “oh they’re going to help us!” They didn’t. They actually opened the door for us to leave. Another family went inside to ask if they were selling cars or not and no one came out still! They were about to get in their car when someone finally came out. I know there’s a chip/car shortage but seriously.

Jo
Review №7

Was my first time place here two weeks ago and would never wish to come back. I brought my car roughly about 10 minutes before they opened up and surely enough there were already about 10 cars ahead of me. Make sure you come extra early if you’re in a hurry! I waited for 3 hours and more for a simple oil change and break light fix. Workers seem almost careless about your questions and don’t care to clarify any misunderstandings, they won’t care if cars cut you in line 😐

Ga
Review №8

We were in search of a 2021 Honda Accord and went to a dealer prior to Hardin Honda. Service was horrible at Downey Honda World and they were not willing to work with us. We received a call from Chuck Fisher, and he let us know the vehicle we were looking for had just arrived. We decided to take a look at it and it was exactly what I was looking for. Chuck was extremely patient with us and he went out of his way to make sure we received the best deal! The markups weren’t like the ones at Honda World and we see extremely happy with our experience. 100% would recommend Chuck to anyone who’s looking for a new vehicle! Thank you Chuck for my new ride!

Ya
Review №9

I have not been having a good experience with Hardin Honda. I have been trying to cancel the my warranty services through Hardin Honda Cancellation department and following up with them for the past two month rather more than two months. They have been telling me the same thing since Aug 4, 2021 that it takes 6-10 weeks. On Oct, 7th they said that Hardin Honda failed to process it on Aug 4th when I had already sent them filled out cancellation forms. They have been messing around with the customer since then and havent even able to process things on time.

ma
Review №10

I WOULD AVOID THIS PLACE! so, we talked over phone, texts and emails with Mr. Chuck Fisher for a week regarding a 2015 Chrysler town and country they have in their lot and came to an agreement on 11999.00 . we drive half an hour from south OC to their store, drive the car and decide to purchase it, we go in and he comes back with a sheet stating there is a software installed on this vehicle to locate it in case it gets stolen and it will cost us 1495.00 ! we asked him to uninstall it we dont need it but he says WE HAVE to buy the van with this feature...we obviously walked out..they wasted a good 2 hours of our time...be extra careful with this place.

St
Review №11

A good and fair car dealership and service center for Hondas!

Cr
Review №12

DO NOT COME HERE . & heres why .I told Juan Ayala I dont need a replacement or any type of work on my air filter. A few months ago I went to AutoZone to buy the reusable one. guess what happen. MF charged me for a Replace air filter with factory Honda air filter and toss away the one i bought from AUTOZone..

An
Review №13

Always an excellent job from the express service.. (: thank you Juan Ayala for all your hard and helpful work ! Keep up the good work... definitely recommend these people 🙌🏻😊

Xa
Review №14

Had my car repaired they were very good fixed it in a timely matter and I wouldnt recommend their service department

Au
Review №15

David was the representative who did not help us. Rather; he and another representative mocked my wife and I for asking to stay as close to the MSRP as possible. We wasted no time to leave and I advise anyone else to do the same. Times are tough, but thats not an excuse to make your customers feel like,...well,... ya know. Helpful Honda people, huh?

We
Review №16

Wanted to share the great experience I had this week buying a certified pre-owned civic here. Garrett and Jimmy provided excellent customer service from the moment we arrived. Couldn’t be happier with my purchase or with the level of service they gave. Highly recommend this location to anyone!

Ke
Review №17

Tried to talk to a salesperson about whether or not they even have cars listed on their website and if the price on it was accurate and the sales guy basically told me that he’d only talk to me if I came in. I know there’s a shortage of cars but I’m not going into a car dealership only to be told that the prices are spiked well above MSRP.Doesn’t cost anything to be polite. The shortage of cars will end in the next year and this dealership will be on the bottom of my list.I always get treated better at Weir Canyon Honda and Norm Reeves Honda in Cerritos anyways.

Br
Review №18

One of the worst dealerships ever. The salesmen dont even pretend to care or listen to you when your car shopping. They act like they dont even want your business. I would stay far away, a lot better options like weir canyon honda.

Ni
Review №19

Everytime I visit here for an oil change they are always friendly and willing to help. That is the main reason I will keep coming back. The service is always fast and friendly.

Go
Review №20

2 hour for oil change- that too paid after losing loyalty program privelegeMight as well go to local shop near me instead of driving 30 minutes to wait for 2 hours and 30 minutes back = 3 hours just for oil changeThey are however professional - a little too if you may ask missing the human touch... what good is professionalism if you are machine-like where you answer just what its asked with polite and courteous sir and maam ticking of boxex and CYA instead of showing genuine interest? - and their lobby is neat and clean and well stocked. Lobby restroom is clean and staffs are friendly and polite.(For instance, what good is textbook-professionalism if I am standing by the door and the person who is taking a long time to help out lady dont even acknowledge my presence and I have to walk away. Proper way to deal with this is: Exccuse me (to the lady), did you have a quick question sir?) Goes on to show they are just being polite and courteous just for the sake of it. Otherwise an AI can suffice and take place of human.I usually go with my mom when Alfredo works and he deserves 5 stars as did Jim. These two were the superstars. But today it was pure Chinese water torture cell. Making me wonder if I should return now that loyalty program is lost and they have no free services.

Es
Review №21

I had the pleasure of being assisted by Eduardo Calletano today and I can not say enough about this place. From the time we arrived we had expert service, patient, and professionalism. Eduardo went above and beyond to get us the best deal on the car I had my eyes set on. All of the staff were so amazing and accommodating. We will definitely come back here again and again thanks to Eduardo. We are happy customers.

Ma
Review №22

WORST SALE EXPERIENCE I ever had happened at Hardin Honda. Chuck Fisher tried to made us overpay for the vehicle in a very crooked and dishonest way. Paperwork was super painful. When the vehicle was delivered, it was full of scratches, for what Mr. Fisher said, do not miss the forest for a tree. According to Mr. Fisher, new cars come with a scratches and he is fine justifying it with poor statements. Anthony Holguin (business manager) also was super uncomfortable to deal with. He would not let me read the contract I was signing and would not take a NO by lying to me about my vehicles warranty and how important it was for me to buy warranty on a vehicle that has warranty already. My entire buy a new car experience was destroyed by this dealership and his sketchy employees. I hope this does not happen to anybody again. Also, car broke down after 1000 miles.

Ad
Review №23

Bought a used car nothing but problems i dont recommend this dealer

Ir
Review №24

Very attentive! No harrassment, sales men arent pushy. Very pleasant experience. David Ho went above and beyond to make sure we knew every safety feature on our brand new Honda Accord.

Ol
Review №25

We had a great experience with Henry his a great Person made our experience so much pleasant and less stressful. My husband and I would not have brought a car if Henry wouldn’t have help us . I am a person that is so much about customer service and how friendly people are and who I can feel they are honest and Henry gave us that and we totally brought the car because of him . We had gone to Toyota yesterday before going to Honda and honestly we did not buy the car with Toyota because their sales person did not have the quality that Henry did . Thank you so much Henry and Honda for your great customers service and for our vehicle .!!

Qu
Review №26

One of the Honda dealership in OC with a lowest price on cars and excellent customer service. Adrian Moreno from Service Dept. has gone extra miles to explain to me what services will be performed on my card and at the same time, making my waiting time as short as possible.Thank you Adrian

SO
Review №27

This is my second time getting an oil change & inspection at Hardin Honda.Super fast service, transparent and reasonable pricing, and knowledgeable and friendly staffs - this time I was helped by Cezar and he was great.I don’t plan to go anywhere else for maintenance.

Pa
Review №28

Got the car of my dreams. Dealership didnt budge too much on pricing tho, used the competetive pricing argument. Probably could have dropped another $25 in monthly payment but just didnt want to haggle. Thankful I got the car🥰

Mi
Review №29

Hardin Honda has the best customer service out of all the nearby Hondas. No additional add-ons to their cars to mark up thousands of dollars on unnecessary accessories. Very honest and straight forward.Their internet sales department did an amazing job to give us the best deal and we booked a same day appointment to get the car.Once we arrived we were greeted right away. Nikita helped us and was extremely helpful and patient with any questions and concerns. The numbers were exactly what was provided to us over the phone. She gave us a full run down of the car, made sure it was everything we wanted and we started the process.After 3.5 hours we walked away with a 2020 Accord Sport 1.5T at the price we want.If you want to buy a Honda I would say Hardin Honda is the way to go!Overall:Customer Service: 10/10

Jo
Review №30

Service Department was quick. Got the car done in an hour.

Ro
Review №31

Everyone was an absolute delight, great service experience

Ma
Review №32

Literally did not expect anything but walked in to this dealer, prior test driving a Mazda 3 from the Mazda dealership, came out with a brand new 2018 Accord! Huge shootout to Francisco, great salesman no pressure sale literally just one of the sincere people you will meet here. I appreciate Hardin Honda and his awesome work thank you for really going above and beyond for your customers. Also Financing department Daniel, was also great really treats you like family. Would definitely recommend Hardin to all my friends and family now.

جم
Review №33

Be careful don’t trust this location or this dealer they are not honest I buy a car 2019 hand Odyssey They have a warranty after I drive I get check engine when I get back to the dealer they ignore me the Told me because I drive Uber and Lyft your warranty doesn’t cover and I don’t really drive Uber and Lyft the lie to me don’t ever trust this Mechanic shop They never check the car will bad Sirvise they are not professionals The people work over there they are not professional

Sa
Review №34

I had a great experience with the online sales team who made my buying experience efficient and hassle free. You cant beat Hardin prices - I tried but couldnt even come close anywhere in the LA area. I knew what I was looking for, so no haggling involved. Jorge and Carlos were excellent, thank you for my beautiful little Civic!

Pa
Review №35

Amazing Service!!!I came in today to get an oil change and to have my AC fixed. Kari greeted me and asked what I needed. She recommended that I also have my brake fluid changed since it would be good for my car. Kari provided great customer service and helped make the whole process quick and easy. I am very happy with the service and help I received today. I will definitely be coming back in the future to have services performed on my car. I would like to thank Kari Knopf for the the amazing service she provided!

Do
Review №36

Bought two cars 1 + 2005 + 1 + 2010 went back today the price tag on the car was 23,000 so when we sat down to figure out the car price they added $2,000 which is not on the window for a fee shortage of cars I asked him if that was because of the coronavirus and he said yes so theyre jacking up their prices $2,000 because of a shortage of cars because of the Coronavirus wow and they dont tell you about the extra charge for the alarm system until you already got to the end worst place ever went downhill from good to s*** so definitely dont go to Hardin Honda they suck

Sh
Review №37

This place is terrible. I had the worst experience here. Do not come to this dealership! They are not Honda helpers. They tried their hardest to get me the worst deal possible. They did not let me leave. They tried anything to stop me. The seven mangers tried to stop every time. They even block my car door and path way so I could not drive away. I had to call the police so I could leave this place. I still got my Honda Accord at another location but I’ll never come here again. I will tell everyone how horrible of place this is. Never got an apology and got nothing but lies from this place.

Re
Review №38

Tried to see if we could get another vehicle, but didnt work out.

An
Review №39

I would definitely recommend this dealership. My husband and I were looking to buy a civic, but it had already sold by the time we got to the dealership. I’m not going to lie, we were ready to almost leave because we had gone to another Honda dealership at Rancho Santa Margarita where they tried to tag on a “security system” and “warranty” in the price without letting us know. However, Jimmy at Hardin Honda made our experience a great one! He showed us another civic similar to the one we were looking to and within the same price range. He was very honest and upfront with us about the price, financing and the add on options available. Needless to say, we walked out of there with a civic because of his supper customer service and honesty! THANK YOU Jimmy!! We truly appreciate you making our car buying experience a great one. Especially in 100 degree weather!

Co
Review №40

Sales manager put you down like u r not usrd to buying new things and sales man said if we dont make it happen tonight all the vietnamese people will be here to buy them all this weekend especially this model.

L
Review №41

Baited in with online prices to get pitched on services and features I don’t want. Wouldn’t honor the online price. They hide behind the phrase, “...it’s our policy...” They “require” certain services that jump the price over 1k. Ran a credit check without approval. Not cool.Very unprofessional and a horrible experience. Stay away if you can....and I don’t need to discuss it any further, Bob.

Pe
Review №42

My overall experience was great the Hardin employees were friendly and helpful. Ray Cruz provided a comfortable and above average car buying experience A+. I was so pleased with his service and I recommended a family friend whom also purchase a car the following week. Marcos Ray & Eric all make an awesome team. Im sure Ill recommend more clients in the future.

Os
Review №43

I had great experience when I visited for my cars service.I would defintely recommend to go to this Honda Service

ph
Review №44

BAIT DEALER. NO CONSIDERATION FOR CLIENTS!! BEWARE AND DONT WASTE YOUR TIME HERE.I called right before I left to come to this dealer. Like right in the car about to head out to Hardin, I called for a vehicle they have listed and they said yes its in stock and come in. Ok sure, omw. I arrived and car isnt there. It was slightly less then one hour after I called since I came from a distance away.Like seriously? You couldnt tell me a sale was in progress or anything? Also when we arrived, we were standing around for some moments before a worker, not even a sales rep, asked us for help. We saw all the sales guys laughing up a good time right at the entrance when we rolled in.Thanks for wasting my time and I hope all that reads this review saves their time and money from dealing with Hardin

Ac
Review №45

Fixed our Honda Passport on a Saturday after the serpentine belt broke (even though they had to go to an aftermarket parts supplier for a nearly 20-year-old car). Also properly identified and repaired a busted armature for the alternator -- and didnt replace what wasnt broken! :) Showroom was very convincing too, and we got great service there as well!

Jo
Review №46

Always excellent customer service every time I go in for maintenance. The crew is always so nice and great about explaining each detail

Au
Review №47

Had my SUV serviced & I was very pleased with their appointment service

Ra
Review №48

Very friendly and great people work at this establishment very helpful

Je
Review №49

Took over 4 hours when told it was a 30min wait time.

A
Review №50

I got my car serviced today at Hardin Honda. Chris was my service Advisor. As soon as I pulled up, he was out there right away and wrote up my car for service. He is extremely nice and knowledgeable. He explained everything to me. My car got finished in a timely manner. Hardin Honda is a great place to get your car serviced Great service, reasonable prices. I would definitely recommend them. JEFF B

Da
Review №51

Needed to have a full appraisal on my trade in and numbers ran on the entire deal in order to test drive a used Civic Type R. Since they knew this was the process for this particular vehicle I would have liked to know before making the trip out so I wouldnt have to wait at the dealership.Additionally I was told that they markup the price of Civic Type Rs here by about $4,000 to $6,000. Guess the car is worth whatever someone will pay but car stealerships aint cool folks.Take your business elsewhere if you can.

El
Review №52

If I have to give 10 STARS I would. Today, I was able to get my the car that I love. Thanks HARDIN HONDA. After shopping for my Honda for 3 years, I was lucky to pass by the HARDIN HONDA DEALERSHIP today. ED helped me to get the car that I wanted. ED is the most efficient Salesman I have worked with in 20 years. ED helped me to settle on the car I wanted and fits all my needs. ED was so patient to listen to all I need, ED was never pushy, he always helped me to understand what I need. BEST customer service ever. Best price. Thanks ED FORBALL YOUR HELP. Ir is almost 10 pm and Ed was supposed to leave 3 hrs ago. Such a great friend, thanks again HARDIN HONDA

Mo
Review №53

Did my first oil change today on my leased civic. These guys are the best. Excellent, courteous, and prompt service in addition to the great deals they have on the cars

Ni
Review №54

Went in for a quick oil change, and it took them 1 hour 30min, even though they a gave me a recipet stating it would be PROMISED done in 1 hour 20min from the time I arrived. Even stating it in BOLDED letters PROMISED! Expecting them to hold themselves accountable i brought it up when my car was ready and they tech Juan, laughed and dismissed the promise. If they can not keep their word when its written on paper, I can only imagine the integrity of their work is lacking as well. Not to mention another customer arrived after me for an oil change and left 15-20min before I even got my car...

La
Review №55

Excellent parts department and parts PRICES are similar to aftermarket prices, but for REAL HONDA PARTS ! That usually says a lot about the dealership.I virtually never buy aftermarket parts for our Honda now. Why would I when Hardin shop on-line and pick-up same day Honda parts are within a few bucks?Hardin HONDA is in a league by itself in Parts and Service and attitudeIll even definitely check out their used cars next time we buy one. Thats really an amazing thing for me to say...

Ma
Review №56

Likely the best car buying experience ever at any dealership (and this is coming from a former car salesman, albeit a very short career). From start to finish, this dealership was different from all the others, especially the salesman, EDGAR ROJAS. I came in an hour before closing on Saturday evening, and Edgar was the only salesman there. Edgar was apparently sick, and was getting ready to leave. But when the sales manager asked him to stay and help me, he did so with a very pleasant demeanor and professionalism. It took another couple of hours to complete the purchase, but Edgar stayed on until the end, and saw me off with a smile when I left. But what was most surprising was that he called me a few days later to make sure everything was okay. I cannot endorse this guy enough. The rest of the team there was just as pleasant and professional. The only thing I would warn against is that as with any other car dealerships, the finance manager will try to sell you a bunch of protection that either you dont really need or you can get much cheaper elsewhere before you finalize the deal. I got talked into buying an alarm system for $799 (talked down from $999) as where you could probably get an after market alarm with installation for around $350. There are definitely a few advantages to the dealer installed system (i.e. pre-installed, works with car keys, installed by Honda dealer, etc.), but I just gave in mainly because it was already so late and I was butt stinking tired. But in end, even the finance manager was a really nice guy and he also gave me a follow up call the following Monday, so, I cant complain. All in all, Hardin Honda was a great car buying experience. Highly recommended.

Er
Review №57

Juan makes me feels very welcome every time I come here. He is such a professional doing his job, the guys inside, they are super fast and everyone is with a smile on their faces. My car took less that the approximate time they told, always good get done with car maintenance in less that a hour. I always come back here.

An
Review №58

We were assisted by Randy Reese. He did an excellent job with the process. He was very informative and Randy the Car Pimp helped us when the Wizard gave an awesome rate on our new Accord Sport....I 100Percent recommend Randy the Car Pimp Reese for anyone looking for a car.

Es
Review №59

Very good food and deserts.

Na
Review №60

Pleasant no pressure shopping. Update! Came back 2 days later and bought a car. Again, no pressure and the paperwork went quickly.

Tj
Review №61

Called for a service quote. Receptionist picked up and transferred me to service department. Picked up and immediately hung up on me. Wow I guess they don’t want my money. Never brought my car here before and never will after that!

Jo
Review №62

Very bad Customer service the are not professional Don’t ever ever let him check your credit They give you a price when you get the serious they change the prices

Wi
Review №63

We saw a civic for 19,299k we saw it on autotrader AND their website, for the same price, same vin and everything, when it came to signing, they tried passing the car off as 22k luckily we saw it before signing, they claimed the online price was an error and there was nothing they could do, very disappointedHowever: i would like to add the salemen who helped us out was very friendly, and he him slef was honoring the online price. I believe though i may be mistaken his name was edThe following day i received a call, they were willing to honor the price, i will not remove my original review as i feel its important for people to stay aware. All in all, id say ed was cery friendly, was very helpful the next day, he went over the entire car and features, and how to setup android auto, overall for my first dealership experience id say it was good

Fe
Review №64

Eduardo Calletano helped me find my first car and was very patient with me and my parents that only speak Spanish. Overall great experience.

Da
Review №65

Great service at reasonable price. Oil change with 100% synthetic is cheaper than jiffy lube.

Ju
Review №66

Very nice place and the customer service was very good.

Su
Review №67

Excellent Customer Service :-)

Ch
Review №68

Leased my first car off the lot and I can say a lot of mistakes were made and am here to share my 12k life lesson.My Deal:2018 Honda Civic LX2k down $392 monthly(No additional dealership amenities or services)Mind you even without tier 1 credit you can easily find yourself in a entry level luxury car for the rate i got. Please do your research and be diligent. These people with preach family and still try to screw you at every corner. Im not here to put my mistakes on someone else (hence im not sharing the sales persons identity and floor manager, who was a real character), but would rather like to share my unpleasant experience in hopes that somebody else can learn and benefit from this.

Mi
Review №69

Summary: This place has gone downhill, go to a different Honda dealer.Sales: 0/5Service: 0/5Financial: 1/5----------------------------------------------------------------------Explanation:My last lease on 2017 EX-L Honda Odyssey, which I also got from Hardin Honda back in 2017, was up during COVID, so I ended up having to come in and get a new lease.I already did my research and knew what my price point and new lease would be, so I thought I would be in and out within a couple hours... Nope, with COVID and people dragging feet as per usual, the whole ordeal took 4 hours.I saw a promo online a while back for a 2020 EX-L Honda Pilot for 3299 + 279/mo (FWD) or 299/mo (AWD) excluding tax/title/license for existing Honda owners. The salesmen here will try to scam you. I was offered 3000 down and $487/mo for the FWD. I told them that that was a joke. Even compared to my last lease, that was bogus.So after maybe an hour or 2 of ridiculous price haggling, we verbally agreed on 3250 and 35 payments of 286/mo. I wait around due to the COVID restrictions for about 30-45 minutes before getting called into wrapping up the paperwork.I go in and surprise surprise... they bumped up the payments on the paperwork to 290/mo. In the long run, its less than $200, but on principal, you DONT change the price you agreed upon.I was pretty much ready to leave, but ended up getting the lease for $3250 + 300/mo (incl. tax/title/license).----------------------------------------------------------------------Fast forward a couple weeks, I noticed a huge scratch on the center passenger window that looked to be a manufacturing defect. I didnt catch it because the damage was on the inside and looked like a water stain from the outside, so I tried to book an appointment to have it checked out. I called, they said that I didnt have to book an appointment, and so I dropped by on Monday. I went to the service department, they said to check with Sales who sold the vehicle to me and I eventually got to the Internet Salesman, Matthew, and he said he would take care of me. We inspected it and he speculated it mightve been missing some coat or something, so hed call the window guy to swing by and fix up my vehicle.Feeling reassured they got this, I left only to be notified about 15 minutes later to come back to talk to the service department AGAIN. So I drove back and the service center took some pictures and said theyd contact me on Tuesday. That was 2 weeks ago and I still havent heard back from them. They dont even provide updates unless you ask for it!----------------------------------------------------------------------Thoughts:As a lifelong fan of Hondas over Toyotas, I can strongly say Hardin Honda will change your mind. I am absolutely horrified at the level of service, honesty, and responsibility that this place offers. This place definitely went downhill since my previous lease 3 years ago.Next time Im looking for a car, you can be sure Im DEFINITELY not going to Hardin Honda to buy a Honda.

Di
Review №70

Service Center has awesome staff.

Mi
Review №71

Staff is very nice and respectful. When I came in for an oil change they alerted me of a recall notice and they offered to fix it right there and then. The car was finished BEFORE the time they had guaranteed, which was awesome. While I waited, I enjoyed the TV and free coffee in the clean lounge while my daughter played in the toy section they have. I had a very pleasant experience. Highly recommend!!!

Os
Review №72

I guess because it’s Friday and they want to leave early that they turn you down to get your oil change just because they closed at 5 (which is in 3 hrs) and guide you to go another location across the street we’re the line are obviously longer giving me NO CONFIDENCE they will go take care of my car needs safely because they will also be in a rush to close shop.Some service here!!!

mr
Review №73

I normally dont do reviews.. But to help you save time and dealer trickery..If youre in the market to buy a car... Make sure this is the last place you step foot in or at all. Plenty of other dealera to take your business to..The sales person here was kind enough, but very deceitful from the getgo and I wont even get into the finance guy. Let just say, hell try to milk you for some add-ons. I wont mention names for the sake of the sales persons job.Youve been warned..STAY AWAY FROM THIS PLACE !!How do you get a 19k car to run up to 30k ? Thats just insane and it wasnt even a newish model..

Pr
Review №74

Kristoff from Hardin Honda was such a pleasure. He worked with us to find a car and worked with us on a price we could afford. His customer service, patience and transparency was appreciated. Would recommend him any day.

St
Review №75

This was the best experience I have ever had. The service was incredible. Darin was the best! Everyone was so nice and kind and my oil change has never been quicker! The break room was also amazing. Loved the popcorn! Im sold-- you have my business!

Br
Review №76

Amazing service from everyone at Hardin Honda! They helped me get into a brand new 2019 Honda Civic EX, and I couldnt be happier! I would definitely recommend stopping in to pick up your next car, and be sure to look for their excellent customer service from the moment you walk in. Thank you for making my experience as enjoyable and as stress free as possible!

Ma
Review №77

Both David Do (sales rep.) and Carlos Pozos (Financial mgr.) were amazing, it has been our ONLY good experience ever at a dealer. Both of them very friendly and kind, no hassle, the advertised price was honored, no hidden costs at all. It is great to have such a wonderful staff. Please extend our most sincere thanks to both of them.

Mi
Review №78

Great place to service your car. People are nice.

Me
Review №79

They charge more for maintenance compare to other Honda service center and their service is not as good as other location. I got my vehicle inspection checklist without any explanation of the condition of my vehicle and no free car wash. I would recommended go to AutoNation Honda. They got better price and much better customer service.

Ja
Review №80

Gage was really kind and professional. He helped us find our new beauty and I couldnt be happier. Friendly and great service. One of our better recent experiences at a dealer.

Ms
Review №81

The salesman who helped me was Ray was awesome and very patient with me during my car purchase. Carlos was phenomenal in assisting me with all financing. The entire staff at Hardin Honda are honest professionals! Thank you so much for my gorgeous new Honda! BEST DEALERSHIP EVER!! Love, one very happy customer

La
Review №82

Service in the express line was fast and easy. I only had to wait about half an hour for my complimentary oil change, and even though they couldn’t give me a car wash that day, they said I could come back anytime during the week to get one. I was also offered water and coffee while waiting in the lounge area and was extremely thankful that my car was exactly in the same condition when I got back - clean and nothing stolen (which really gives me a lot of anxiety at car dealerships nowadays). My service writer was friendly as well. Would definitely come back!

Ka
Review №83

Zach and Jimmy didn’t hassle me or try to get more money. They came out immediately with a competitive price and took care of me to get the sale. They stayed late to get the sale completed because I was driving from LA to get the car and I appreciated that.Would recommend working with them to anyone.

li
Review №84

Staff was friendly and helpful in explaining car maintenance decisions. They informed me of a recall part and explained the Rewards Program. The oil and air filter changes were done quickly and I was on my way. Thanks Hardin Honda. Youve not disappointed me yet!

Je
Review №85

Tammy and Jennica were highly professional during the entire sales process from dozens of emails in advance to the in-person interaction when we arrived. They were friendly and were prepared for us when we arrived for our appointment to purchase the vehicle. Everyone at the dealership seemed focused on making our experience as positive as possible. Iman was friendly, knowledgeable and efficient during the financial part of the process. Finally, Tammy was extremely thorough in setting up and explaining the safety and other features of the vehicle. All in all we had a very positive experience.

Ta
Review №86

It was quick, informative and felt like they addressed the issue at hand with the best of their ability. The process was very easy and they provided me a shuttle to work. I really like the text updates. My car was ready quite early in the day, pick up process was a breeze. Rudy and The staff at service is really great and welcoming.

Ta
Review №87

Kristoff was such a great help. He was thorough in explain the car features and asking me what I was looking for. He truly went above and beyond to make sure I was happy with my purchase and got me the best deal. Im really happy with my shopping experience and will definitely refer others to Kristoff in the future.

Ja
Review №88

Best honda service department! I drive several miles & do oil change about 3-4 times a yr. Been to other dealerships closer to home, but this place is worth it. Great customer service, great job on your vehicle & nice area to wait. Perks car wash, coffee/tea,popcorn free . I believe Jose helped me today. He was amazing.

Ch
Review №89

I loved that they were very nice and accommodating especially during a busy weekend! We visited during Memorial Day Weekend to look for a family sized car for our growing family and was happy we got time to do two test drives and was able to be given the time and space to make our decisions. They were accommodating and friendly. I didn’t feel rushed or pressured to buy; and was able to have time to be sure about my purchase. Overall I am very happy with my car and my experience. It was a great first time car buying experience!

Ka
Review №90

A big shout out to Zach (sales) and Daniel (Business manager) for a great experience.They were very thorough and explained everything. The best thing is they honored their advertised specials with no hidden costs.

Mi
Review №91

We had a really good time at this dealership! Our salesman Alex Lamarche was very well mannered, a professional, helpful, and very understanding. He did his utmost best to get us a deal within our needs. We’re not exaggerating when I say he had great manners. He is the most respectable car salesman we’ve come across. He doesn’t lie, or do any of the things a typical car salesman is known to do. Honestly, management should get this guy promoted and have him teach other salesman customer relations skills. Alex was a man of his word.Additionally, Carlos the finance manager made the financing process a breeze and easy to understand. He was helpful in making sure that we only buy additions that are necessary to the car. We have been to several Honda Dealerships, this is by far the best dealership I’ve been to. We will not be surprised if we buy additional cars in the near future from them. THANKS ALEX, CARLOS, AND HARDIN!!!

Ba
Review №92

Jimmy helped me fine tune my very fine vehicle! Awesome 👍🤙👌😎 and thanks!

st
Review №93

Found the car I had been looking for and dreaming of on their site. Emailed them several days prior to going in. Received an email almost immediately and a phone call shortly after their opening. When I arrived, Alex was waiting for me and had the car ready to look at. We negotiated for about 10-15 minutes and worked a deal. It was later on. Sunday night. I wasnt expecting to leave with the car that night but he pulled it off.Alex was AMAZING!The quality of cars they have is unbeatable. I will definitely shop with them again in the future. Thank you for making buying my dream car such a great experience.

Mi
Review №94

Always helpful and friendly.

Ja
Review №95

I literally called and worked with 15 dealerships to when purchasing our Honda CR-V. My wife and I found the best price here at Hardin Honda and their customer service was stellar. Jorge Sanchez was exemplar sales consultant. From my original inquiry on the car to the even past the sale he demonstrated attention to detail. When my wife and I arrived to see the car it was pre-washed, pulled up, and ready to test drive--something no other dealership has done! Since the price was well below every other dealership we knew we were getting the best deal and negotiating was very minimal. Papers were ready to sign and while we were signing the car was detailed again! As a bonus, we went during the Labor Day Sales event and there was coffee and donuts in the back and even IN-N-Out for lunch. There were no gimmicks, silly custom T-Shirts worn, or even signs posted. There was just good service! Best car buying experiencing my wife and I have had!

Ma
Review №96

Alfredo Mejia was super friendly, you can definitely tell he’s there to help you in whatever way he can. I am very happy I got to work with him today. His level of professionalism is authentic. I had gone to other Honda dealership and I have not met a man like him. I’m so grateful fo his assistants today. He was able to clearly explain all the details of the type of work that was done to my car. I completely recommend him.

Do
Review №97

Excellent experience! This is my dealership of choice.

Gi
Review №98

The upside is that I got a discount on my oil change and they washed my car, so they saved me a bit of money there. The downside is I waited longer than I should have because they never actually notified me that my car was done. It would be nice to get a notification when my car is ready to pick up.I normally have superior customer service when I bring my car here. This particular service associate wasnt super friendly, but he was fine. As I mentioned, most of the time the service is very nice.

Sa
Review №99

Best Honda Dealership in Southern California!I loved the whole experience! From the minute I walked on the door, the front desk, sales and finance people were very welcoming, professional, personable, knowledgeable and helpful. It could not have been better! I love my Honda!

Ja
Review №100

After buying or leasing 9 cars at Hardin Honda, I was happy to hear that Chen Fan was now the Sales Manager. He is very responsible and speaks clearly and efficiently. Marcus Jenkins, the Sales Person also did an excellent job and was so helpful in many areas and knowledgeable. I was equally impressed by the skills, knowledge and efficiency of Carlos Pozos the Business Manager. Overall, it was a very fast and smooth process.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:1381 S Auto Center Dr, Anaheim, CA 92806, United States
  • Site:http://hardinhonda.com/
  • Phone:+1 714-533-6200
Categories
  • Honda dealer
  • Auto repair shop
  • Used car dealer
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:10AM–8PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
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