This place seems to have it all. Elaborate hardware selection, excellent lumber, helpful employees. Ill be coming back for sure
Better than Home Depot and Lowes! The bolts and screws are clearly marked. Lots of great items and the store is very organized.
They were great!!! My son is working on his eagle project for scouts. They set pick up, loaded wood...very helpful all around. Would definitely recommend this place!
Super super cool lumber yard. Ganahl has all the wood and tools to your hearts content and more. The employees are very nice and helpful.
It was a quick in and out. Employees were very helpful. Had everything I needed for my project
They have good building products for our home renovation. The only reason it’s not a 5 star rating is the woman at the Will Call counter whom every time (we’ve been here multiple times) we pick up our orders, she is always impatient and behaves like it’s a bother to assist. Not every customer is experienced and buying materials for a homeowner (not a contractor) can be intimidating. A little kind and patient customer service should be basic.
This is our second front door purchase from Ganahl and we couldnt be happier! Victoria has helped us both times and she is absolutely FANTASTIC! Her customer service and communication are above and beyond. The price is very competitive and quality is outstanding. The door installer said the craftsmanship is some of the best hes ever seen. I highly recommend Ganahl in Anaheim and especially Victoria if youre looking for new windows or doors.
The older employees here dont want to get off their chair to help someone out. I went to the lumber department and a young man was attempting to help us but because he had been recently transfered to this store he had to ask his older bald coworker if the product that I needed was sold by their store. The older bald man at the lumber counter responded with sarcasm. I was then asked to go to the door and Windows department to ask for a catalog. Another older man there with glasses gray hair seemed to not like getting up from his chair and asked questions in an agressive way as if he was bothered that someone showed up to his counter when he was sitting at a desk looking at a computer screen. These people should find a job that they like, they seem to have been doing that job for too long and they do not like or understand what customer service is.
I went there today (Oct 12, 2021) for the 1st time ever. Bought a sheet of plywood, they cut it in half for me so I could carry it home in my car. $43 out the door compared to $78 at Home Depot, I live in Tustin but Ill be back aHomo
Great service 👏happy employees with good attitude 👍.
Fantastic store. Has an incredible selection of home improvement materials. Has some natural wood cuts from maple and cherry wood depending on their availability.Will return!
They lock the doors before they close. Drove all the way from Pasadena to get an item for a customer to do and emergency job for them. Will purchase nothing here anymore!
Always well stocked and very clean.
Best place to get exotic wood and construction material.
Best lumber place, good price, professional service.
Good Service, custom cut knee brace lumber. Fast turnaround. Slightly lower price than lowes or home depot but faster.
Awesome place quickly got me unloaded and very friendly
First time at this location. Got immediate help, paid for the material and headed for bay 2. Needed 400 pieces of 1x2, got there and the bay was almost empty. Staff came by asked if I needed help, he located the remainder of their stock and told me hed be right back. While waiting, no fewer than 4 people asked if I needed help. Before I knew it, an entire pallet of wood was delivered. While I was loading, a couple of staff asked if I needed help. Great service. I also have to mention that everyone was properly wearing their masks covering mouth and face.
I was here on a work visit but definitely will be coming back to do some shopping. I was unaware that they were open to the public. If you are a contractor who needs great service I highly recommend coming to Ganahl Lumber. Support your local community and businesses.
Ganahl has the best paint department of any lumber yard, hands down! Full selection of Benjamin Moore paint, as well as Penofin wood stains and Life Deck Coatings for high performance floors. I get all my paint here and always get perfect color matches every time - often on the same day because theyre so fast. Solid electrical and plumbing departments too, for that one-stop shopping I love.
The Best lumber yard. Loyal customer since 2002
Everything I needed and the staff was friendly.
Right price, Right service, Satisfaction GuarantEd
Employees help you find anything you need
Was there on Monday for Benjamin Moore to paint while on spring break. The older guy at the counter wreaked of whiskey. Ill find my items somewhere else.
They many great items and a lot more in-stock
Marvelous master-source for quality timber! Their stocks of Black Walnut takes my breath away! Customer service is just outstanding.
This is an excellent place to get wood working materials and tools.
Dave great customer service. Saved me money and took care of me . Awesome place for construction needs
For one thing the Ganahl lumber in Anaheim is trying to pass off number two boards as number one boards that’s total bait and switch bait and switch I reported them to the better business Bureau for false advertising I don’t like buying things from liars I lost $1000 the customer noticed that they weren’t number one board either HD lumber supply has better wood makes me sick to say take a look at the boards pleas Do they look like number one boards???? I don’t think so twisted my wrist and elbow avoiding splinters number one prices For a number 3 graded board also Their Makita Phillips number two bits are defective they slipped out of the Phillips head number two screws here I have a picture of a number one Doug for kiln dried board 2x8 down below they should look like that on all four sides should look like that And why buy paint her go to Dunn Edwards Got an anti-fraud from BBB never takes every last breath in my body I will see that the lumber will be priced according to its real grade or write a letter to the district attorneys office and make a big stink about this Call the newspapers also maybe the IRS might want check in on the goings
Top notch lumber yard with all the big boy toys one could ask for. They carry quite a few items no one else has in stock. Stucco moulding is one of those items. Everything one would need to build a house from the ground up!
Buy your lumber and other building materials here, theyre great.....but dont make the most of buying any windows and doors from that department. Give them the dimensions, pay a fortune, and the unit(s) still dont fit.
It is heaven for people who work with wood. Great place to find what you need for your projects, even though they did not have what I needed!
Very good experience 👌, people Very friendly..
Great place drove in and CK in was simple and unloaded promptly, very clean nicely organized!! 👍👍👍👍 unloaded materials you purchased!! 👍
Great customer service from Guillermo in lumber sales and Marc in tools
Order wasnt correct. They were not willing to pull more wood out. Spent more than 2 hours here. Service was not good. Nothing compared to the service provided by Ganahl in Corona. If my color was different the treatment would be different, definitely could see that.
Everyone is always very helpful here. And the variety of lumber and wood that they carry in stock is awesome.
Very organized Warehouse Quick Offloading easy in easy Out Friendly Staff
Great variety of items including lumber in stock. Did not have the exact type of siding I was looking for, and sales rep tried to sell me custom cut siding. I asked about in stock siding, and he said he didnt have a sample on hand, so he couldnt sell me. I went out to the yard to check on the siding and got that at half the price of the custom cut option. Sales guys are not the most helpful or friendly if you dont know exactly what you need there.
Great place for lumber. Its a little $$$
In and out in under 30 min. Mixed lumber
I was disappointed and a little nervous because many of the employees either didnt were a mask, or their masks werent covering their noses. One of the people in the lumber department had a scarf but he only put it on when he was cutting wood. As soon as he was done cutting the wood he pulled it down even when he was talking to a client.
Best lumber yard in So. Cal. . Top Shelf products and people.
Very happy help full people ready to assist you with anything you looking for easy access to the lumber yard.They carry a lot of tools to get any job done.Customer service is great nothing like the big box stores
We returned over $3,000 worth a lumber to the Anaheim branch. Giovanni Cruz has been avoiding my phone call for the past 3 months not crediting our account. I would not recommend these guys. They are quick to take your credit card but when it comes to credit they avoid you like a plague
Nobody answers the phone, especially the trim and molding Department!
Excellent service, clean and civilized environment, fantastic employees, carried a thoughtfully selected inventory, and reasonable prices. Needless to say, this store is far better than any Home Depot I had visited.
Helpful business tip... when some one comes to the counter to place an order, get your nose out of your phone, stop texting and acknowledge the existence of your customer whose only 6 feet away. After standing for too long I gave up. Went to another counter where there was a line and only one guy attending customers. I rarely leave reviews but annoyed to come across town to waste my time. Going somewhere else.
Great experience here at Ganahl lumber. Full staff and everyone comes up to you, to ask if youve been helped. Large selection of lumber and they cur it for you up to a certain amount. Saves that extra time.Staff friendly and seem knowledgeable. Will come back again in the future.
Very pleased quick service I will recommend.
They always have what I want whenever I’m in a pinch for lumber or even some tools for my projects. The staff is also very friendly and knowledgeable. Good deals better than the Home Depot if you ask me..
Its the Disneyland of home improvement! I love this place. Great service friendly and knowledgeable staff, with any kind of wood or tool you could think of. You have to check out the door selection area!!
Great, old-school hardware store. Staff is friendly and constantly walking around looking to help confused customers. The selection is very good considering the size of the place. Much rather go here than a big-box store.
Fast, efficient and friendly staff. I have never had any issues keeping my projects on time. Nathan Wetter is a fantastic project coordinator and a valuable resource to me and my team. I highly recommend him for sales and service on moldings, patio covers, remodels and custom builds.
The person that pulled my order was great, they seem a little disorganized when dealing with the paperwork, the directions are vague as far as where you need to go, to get your order, could be a challenge for first time buyers.
EVERYTHING a guy could ever need or want. Staff is very friendly and knowledgeable. INSANELY LARGE SELECTION OF EVERYTHING A WOODWORKER needs. Lots of other stuff too. LOTS!!
They had what I was looking for.
Ive been a Ganahl customer for years. Mostly their staff and store are OK, but service in my opinion is heavily tainted and perhaps restricted by them being nearly the only company in the area from which to buy custom lumber. I supposed Id call it an arrogance powered by the knowledge that there is always another easier to deal with customer waiting to buy. For the record, their products are of high quality and their store(s) almost always neat and organized. I do wish I had more options, though.
Love Ganahl. Ive never had any issues, good service, friendly staff, and real big inventory. I frequent Buena Park and Anaheim. Thumbs up from me!
Love this place...
Ganahl has all the lumber you cant get at the big box stores. They have wood working supplies and the hardwood you need to build all those wood pojects you want to build some day. They are also a great resource for your DYI remodel when you cant find what you need on the shelf at the other stores.
Very clean,quick and knowledgeable people
They are one of the only full service lumber and material yards around.
Well stocked hardware store. Employees who go out of their way to help.
Wonderful customer service
Ive been working there a little over 4 and half years, I love it.
It was pretty good the service.
Love this place. They always have what I need and plenty of people to help
It is a full service hardware store of the old kind. Where they have everything known to man and want to sell it to you. Great. Place!
Theses guys are super awesome. Everyone is helpful. Tommy is the best.Beach Break Construction
The front desk and Andrew did a stellar job
I think the marquee in the front of your store sends a negative message during these times. WTH would your management post something like that?
So not just a lumbar warehouse. This is my new favorite home improvement store!
Large inventory, can custom order just not on weekends since they cant give you an estimate. Staff leaves so much to be desired. Staff was helpful at the store only after what I assume a manager saw me asking for help while workers chatted behind the counter, he called out to one and the guy grudgingly tagged along, he wouldnt even help carry the plank until his boss told him to. Phone is a hit and miss, I called once and the girl was helpful, told me I could custom order what I was looking for and gave me a rough estimate. When I called 2 weeks later to inquire another girl said we dont carry that when I asked about custom orders she said call back Monday, I asked to speak to someone who could give me a rough estimate and he said I dont know, I havent ordered mdf. I just wanted to know if Id be paying 100 or 1000.Front cashiers have a bad potty mouth. Didnt mind, just unprofessional.No round cuts, so Rockler is the only one I know around here that carries any. But this store has a large selection and reasonable prices for in stock items. So basically, I come here because I have little other choice.
Very helpful buying molding
Really helpful staff Albert help me pick the right lumber also others in the yard every question I asked they awnser.
I asked if they had a deadbolt for a 2 inch thick door. Twice they told me hold on sir and transferred me to an extension where no one pick up and eventually send me to a voicemail box. How are they still in business?
Yes I missed your signs!! Keep it up
The check out clerk Rudy sucked! When asked if Gahnal Lumber offers a Military discount he looked at me in a condescending manner and and No! He made me move to another check out line. He never said let me get your items and take them over here.... he never said please follow me... he just walked away and later said come over here... I will check you out here. After paying, walking out another check out clerk who just saw me process my payment..... says wait you need to give me proof of purchase! This blew me away... she just saw me pay and now you treat me like a thief! The only reason I give one star is the gentleman in the Red shirt that really spent time with me that really displays care for his customers and loves his job. I think he was the manager... sorry I didnt get his name.
This place has everything you could think of that has to do with lumbar and the staff is extremely helpful
Nice store never been in this one more things to see but we were looking for siding that we had bought before we went back to were all lumber is at all workers would see us looking for something and they would just look down. Good store but lack of customer service in lumber yard.
I love jim cates, best account manager ever.
Yes, love Ganahl Lumber, been buying construction and trade related products at all their stores for oyer 45 years. Yesterday I had an EMERGENCY SERVICE CALL for a residential entry door break-in and needed a T Astragal that no one else stocks and believe me, I need product in a hurry and the much closer big-box stores no longer carry certain products that their computer reports tell them do not generate optimum sales. Marci D. at the Anaheim store took my call, accepted my texted photos of the hardware I needed, checked stock and let me know they had it ! Great job Marci and Ganahl Lumber, I have a happy and secured customer. God bless you all. dwbackstrom
I just have a problem, women there are gorgeous! I wonder if that is descrimination against less pretty women
Very nice employees walk me around to get exactly what I needed
Great prices on moulding, but other things not so great for small contractors
Ganahl Lumber, Had everything I needed as usual. Top rated customer service. I love that place.
Got everything I wanted. Helpful friendly workers
Recomended w jose lizarraga good sale rep
Very nice STAFF and very helpfull with all my questiond😀
Good customer service friendly specialty doors and windows need some work inventory very good
Great service lots of variety of tools and many more stuff 👍👍👍
Extremely friendly and knowledgeable staff in the door dept. Huge store, lots of selection
Great selection of quality woods, standard and exotic.
Top shelf! Great stuff, great staff.