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One Way Auto Repair & Services
1562 W Embassy St, Anaheim, CA 92802, United States
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One Way Auto Repair & Services
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Ma
Review №1

I came for a brake change and was helped with in a timely manner. There is a waiting room for you to wait while they’re working on your car with comfortable seats. The mechanic helped me find out additional problems with my vehicle and offered to help fix it as well. Overall staff was friendly and happy to help with whatever you need. Will come back for future services :)

Li
Review №2

THE BEST AUTO REPAIR SHOP!!Choosing the right auto repair shop could be very challenging. Especially because we want to have the best repairs on our car for an affordable price. Repairing a car could be very pricey. One Way Auto has incredible prices and The work is awesome.I really recommend One Way Auto. I couldn’t have had a better job on my car. Their work left me very satisfied. Everyone is very helpful and kind.

We
Review №3

One Way let us film a student film in their shop! They were so professional and kind to let us use their space. Overall, they are great people to work with and you can definitely trust them with your car repair needs!

di
Review №4

Husband called for our Toyota Highlander oil change on Saturday morning. The gentleman answered the phone, Mark, said we can bring it in right away. Everyone was super friendly and professional. Waiting room had comfortable sofa to sit on. It was a busy morning, but my car was done in a little over an hour. Highly recommended.

Ty
Review №5

I’ve been through many mechanics who’ve either ripped me off or didn’t repair my car how they said they would, but One Way isn’t one of those places. The mechanics and staff were extremely helpful and got my car in and out so quickly and treated my car with the upmost respect. They’ll without a doubt be my preferred mechanic from now on. Thank you guys!

Em
Review №6

Honestly if you aren’t getting your car serviced at One Way then what are you doing. From the second you walk in everything is clean, the employees are welcoming, and the service is not only high quality but fast. They take the time to explain what is wrong and how they suggest to fix it. They definitely aren’t there to scam you like other mechanic shops. All customers are treated like family and are only recommended the best! Definitely will be going back!

Wi
Review №7

My professional life dealt with paying attention to Engineering details for dynamic construction projects that is what has endured for each and every of my automotive needs now and over the years. Everyone working there is professional and courteous and extremely knowledgeable. My best friend has converted to one way auto for his needs. And I continue to tell neighbor’s of this wonderful company in our neighborhood.

Ed
Review №8

Ive gone here twice now and theyre very friendly and professional. Their waiting room is nice and fresh as well. They provide you with cool beverages, such as soda and water and they also have complimentary coffee and tea. Very nice of them to add all this free of charge.

Vl
Review №9

I came here as a referral and was super impressed by their professionalism and superb customer service. I also got to enjoy a good movie while waiting to get my cars alignment done!

Gi
Review №10

Came here on an emergency once, couldn’t be more grateful. The prices were great, very professional, honest people and great service. I suggest anyone without experience and with experience come here. You’re left with ease knowing your car is getting exactly what it needs and will come out great.

Do
Review №11

I came to see One Way Auto Repair because they were recommended for fixing my tire/wheel stud. In addition to doing that promptly, they also noticed that a different wheel had a broken bolt and needed an alignment in order to operate properly. I had gone to 2 other places about that undercarriage, but those places didn’t find a problem. All along I knew that something wasn’t right because of the way the car had been handling. I’m so happy that Marco noticed this problem independently of my saying anything to him. And I’m totally delighted with their interest in the safety of my vehicle, customer service, honesty, fair-mindedness, and positive attitudes.

Kl
Review №12

After spending so much money, time and tears with 5 different mechanics who destroyed my car. I finally found the most honest mechanics!!! They accepted me right away, they were so welcoming, great quality service! They offer, coffee and drinks! It felt like I brought my car to the Spa! Had a great time with the stuff! Definitely a new loyal customer from now on! Thank you so much!!

Ad
Review №13

Excellent customer service and quality work all around. Family owned local business that really cares for their customers. I always feel welcomed and know my car has been professionally serviced. Get there early on a Saturday for a complimentary donut and coffee. My family and I have been coming here for years. The staff and owner are honest people and always ready to help. I highly recommend One Way Auto repair for all your auto needs.

Ip
Review №14

Great place, great service good prices. Verry professional. Mark at the service desk is a cool nice guy.Marcos working on my truck is fast and really knows his stuff. I recommend one way at repair.

Ch
Review №15

This place makes you feel like home, Marc is a good guy. Gave me details of the work before it was done. Got an oil change and they checked other things going on with my car. Overall great service and people.

Au
Review №16

I didnt even really get my car done here but when I found out my Triple A guy had left 4 out of 5 of my lug nuts completely loose (2hours later🤯) so I simply pulled into the 1st place that I could find. The man was very friendly and was willing to tighten my lugnets with his high impact free of charge Now Thats what I call customer service and Im not even A customer!! 👍 Thank you sir!

Or
Review №17

Man what can i tell you if your ever need ANY work done on your vehicle, this IS the place to go, very professional, our car broke down while we went on our trip to Disney, called 1st thing in the morning, they open at 730 id thought id try to call a bit earlier see if they answered and the owner answered, honest man very kind, very humbled, i explained my situation to him, he assured me to have fun enjoy myself and my family while we are out and he’ll have the car check out and let us know what the issue is and give us an estimate. So he did and got it fixed we picked it up the next day very helpful! I want to thank him and mark for helping my family out and relieving our stress bout the car while we went to Disney. If you ever need anything done to your car this is the best honest place to go! Very helpful!

En
Review №18

Came in and was nervous first because being a women and my daughter coming in to fix her car. Marco was very pleasant and nice and welcoming. We were in and out. He got my business...!! We ended up getting my daughters car fixed...

Ca
Review №19

Waiting area is very comfortable, relaxing, and very friendly staff. Highly recommended

Ro
Review №20

America’s tire had recommended I have wheel alignment, so I made appointment to have the service done. Marco and staff were very nice and he explained the service to be performed with patience and knowledge. I highly recommend them for your auto repair needs.

ke
Review №21

Very professional, great deals and all around a great place to do work on your car!

Kr
Review №22

It was a quick and easy experience. Definitely recommend them.

Ca
Review №23

Mark took me in right away, done right away. I called ahead of time to make sure there was an opening and I was told to come on over and I’d be taken care of right away. Great service!

Ni
Review №24

Great customer service and quality work for a great price. They showed me and explained every issue that came up, as well gave me tips to prevent future problems. No complaints whatsoever, definitely going to be my main shop.

Ju
Review №25

Family owned local business that really cares for their customers. I felt welcomed and the service was quick. I would recommend one way auto to everyone.

Mo
Review №26

Perfect service, had me in and out with my alignment in under 30 minutes. Even took me in the shop and showed me what I needed to do in order to get a full adjustable alignment

Jo
Review №27

This place is SO HELPFUL. Marco is the man and tells you how it is-BUT he makes miracles happen! From now on, I will ALWAYS go here for any car repair needs. Hit up my boy Marco. Hell set you up right.

nh
Review №28

Marco and his team are great and professional. I came in with the concern that my thermostat may be going out. After Marcos diagnostic test he informed me that with my cars age, mileage at 190,000 and informed him that I had changed the thermostat within the last 2 years, the actual issue is that my instrument cluster was going bad. Marco is very thorough and educates his clients with their vehicle and its issues.

Ob
Review №29

Came in since I got recommended from the tire shop that replaced my tires on my 2017 Subaru Forester XT. Was worried about a vibration on the front of my tires. Everyone is super professional and are here to help Mark test drove my car and he noticed that my vibration and recommended to go get my tires balanced again and told me to come back and do the alignment and I am so glad I did exactly what he told me. Once balance my tires stopped the vibration and when I came back to get my alignment he showed me how bad I really needed to come in. I would recommend this shop any day. So glad I came back.

Je
Review №30

They are very friendly, welcoming, & efficient with the service! A good go-to if you need some work on your car

St
Review №31

Highly recommend this place. I’ve taken my car here twice for repair. They are honest and trustworthy.

el
Review №32

I was refer from American Tires to come here. For a wheel alignment honestly amazing people.Really told me what happen to my vehicle helped me out a lot with my car. Looks amazing and feels amazing I feel so much safer now with my car. Thank you so much helping out with my car

Ne
Review №33

I highly recommend!!Very satisfied with my services super honest great prices very clean and organized im definitely returning for future servicesLes reccomiendo muy bien servicio trabajo bien hecho👏Keep up the great work!!!

Mi
Review №34

We were visiting from another state when our car died. My sister-in-law recommended One Way Auto Repair. I called and they said to bring it in. I had it towed in, they fit us into their schedule, figured out the problem (bad alternator) and had us fixed and back on the road quickly at a very reasonable price. Staff is very friendly. I cant say enough good things about this place they were absolutely wonderful

So
Review №35

Great customer service, reasonable price point, and their professionalism is very on point. I’m very glad to find them!!

Ca
Review №36

Went here for a wheel alignment because I was referred by Americas Tire. They were fast and easy. Their office is clean. And they have a nice waiting room with drinks and TV for while you wait. They let me know what else was wrong with my car without trying to upset me. Great friendly service. Reasonably priced.

Ra
Review №37

I have used them more than once and have been so happy with the quality and time they provide. I know when I call they always pick up and help me get in same day! I’ll continue to come! Thank you for everything!

Ab
Review №38

Great Service, Mark and Marco Are Industry Professional with great knowledge and a great advice Definitely Recommended !! Thank You for the Oil Change 🙏🏽

El
Review №39

They know how to fix our car I recommend this place to fix your car. The people are nice there

Fa
Review №40

This place is the best. Feels like family every time I come! My car runs amazing

Jo
Review №41

Honest work and timely done. They were clear on what was needed as opposed to what was recommended. It was very easy to book an appointment and the staff was friendly.

Ch
Review №42

Great clean shop. Marco was honest with me and showed me everything that was wrong and what the fix would be. Hard to come across an honest mechanic but this place is it!

Ka
Review №43

I highly recommend Mark and the whole team at One Way Auto Repair & Service! I came here for a second opinion and I’m so glad I did! I had been told by another auto shop that my car needed both struts and shocks. Turns out that was not the case. I will be bringing my car here in the future. This is service that you can count on!

Hi
Review №44

I should have known this place sooner. Nice service. Highly recommended for any auto repair needs.

me
Review №45

We had bad people working on our car first before we came here and they completely saved us! they started from scratch to see the issues and got us fixed up efficiently. They offered to give us a ride to pick us up to get our car and had very hospitable employees. I am not from California, however whenever i’m back and need to, I know for sure my business will be with them! Definitely recommend going here!

Na
Review №46

Tesla Model 3 Alignment: Mark was very helpful and responsive. This is one of the few places that can do an alignment on a Model 3. The facility is very clean, nice waiting area, great service. The cost was significantly less than the dealer.

Jo
Review №47

Great customer service and very welcoming, I got taken care of right away and got a great price!

Jo
Review №48

Mark/Marco were great. Straightforward, reasonable pricing, and showed me exactly what was going on, and how they were going to fix the issue with my Jeep Grand Cherokee. Highly recommend!

an
Review №49

Big thank you too mark and the mechanics for the oil service very quick and easy going! I’ll be back for more services for the Tacoma!

ma
Review №50

They were great. They checked out my car quickly and were very polite the entire time. When they were explaining the potential issues my car was having not only did they tell me what it was they actually explained what that meant was happening in the engine which was very helpful.

Ez
Review №51

Mark is awesome he has some amazing stories! This place is awesome very nice and clean, and the mechanic showed me on the computer exactly what was wrong with my car so nice and out within 30 minutes!

An
Review №52

Very good and quick service. Happy with the work.

mo
Review №53

Repeat customer here My 08 Civic needs an oil change and I wouldnt bring it anywhere but here. I decided to take advantage of their waiting area today. Theres a fridge of refreshments, comfy couches, and cable TV. The AC kept the temperature perfect . The wait was short and as always Mark and Marco are knowledgeable, professional and kind. Their prices are reasonable. Thank you for keeping my car healthy One Way Auto.

Na
Review №54

Mark is a blessing! I had no idea what was going on with my car and I had my three little ones in tow, so you know I was stressed out. Not to mention I was running late to an important meeting. Well thank goodness for Mark and his excellent customer service. He was kind, supportive and very informative. He had my car assessed and in no time it was repaired; and just like that I was back on the road. Thank you Mark!

br
Review №55

Excellent customer service, great prices. Awsome, comfortable, relaxing waiting area with a variety of refreshing drinks that you can have. Totally recommend it!

El
Review №56

They gave me very good service and were very helpful. I called another place to fix my vehicle bc an accident happen and they didnt wanna take me. I came here and they were very friendly and helped me right away. Definitely recommend this place.

Jo
Review №57

I was pleasantly surprised at this place. I have a feeling this will be by new go to place for car repairs

Jo
Review №58

They did a great job I call they said to bring it in said 45 minutes they where on time . I like the service and helpful I do recommend.

E
Review №59

When I came in to ask about having an oil change, the guy told me it would be hours before it would be done because I called 15 minutes instead of his expectation of 30 minutes before coming in. The guy repeatedly reminded me that someone else would probably come in a couple minutes after me to have the same service done as if to reiterate that my business was not important. Don’t waste your time with this place. They don’t schedule appointments so it’s pure luck and favorites on when you will get your car done. The guy in line ahead of me was having several issues looked at yet was still promised to have everything done hours before when they could do my oil change.

Vi
Review №60

Was referred here from Americas Tire and was seen right away!

An
Review №61

Great service and fast! Traveling from out of town and our AC died, quick stop here and they had us on our way in less than an hour!

Al
Review №62

Friendly service, clean waiting room, and quality work! Happy this was the spot recommended to me, would gladly return.

Ni
Review №63

Beautiful facility, clean, friendly, professional. Definitely will be coming back for more car services. Felt like a family owned business which i love to support during these times . If you are looking for a new car service place this is definitely the one !

Te
Review №64

Fast Service and AffordableCalled for wheel alignment service and was able to accommodate once arrived. Great place and nice comfortable area while waiting. Very courteous. Highly recommended.

Ka
Review №65

I was having some mechanical issues. Took my car in to One Way - they very friendly and explained everything and took care of the issue. Really appreciate it Marco.

Ja
Review №66

Great service, really appreciated marco and his hospitality. He was very outgoing and easy on explaining the issue with the car. I definitely recommend getting your car fixed here quick and good honest service.

Ch
Review №67

Efficient and professional

Li
Review №68

This place is awesome !! Very clean organized and customer service is great! I will definitely be coming back to One Way Auto Repair.

Ri
Review №69

Super Friendly Front Desk Staff and mechanic staff is very professional and knows their work. Would recommend coming for most of your auto repair needs

Va
Review №70

Wonderful business. Marco is very sweet and funny. Very honest work done here. My car was ready on time. Great waiting room with drinks and comfortable couches and a tv as well. Great price as well. Will come back for future business!

Ma
Review №71

I’ve been coming here for about 6 months for any car service and it’s always a pleasant experience. they know exactly what they’re doing and always have recommendations for next time.i came in for an oil change and was in and out super quick and was able to come in same day! i have not gone anywhere else and will continue coming for any sort of work on my car needed or recommended !

Sh
Review №72

Quick and friendly service! Also has a nice waiting room.

Tr
Review №73

Mark comes off as a genuine and funny guy- was super easy to connect with him on the phone and quickly voice the services I was interested in. Service is cheaper than the Firestone on Brookhurst and Chapman for an oil change, and the overall customer experience was great.

Bh
Review №74

Awesome people - honest and up front with every thing they did ... Mark is really funny

Ma
Review №75

Excellent work and great customer service. Highly recommend!

Qu
Review №76

These people are great they make sure you are happy and sure what you want done on your car. Highly highly recommend this shop. Ive had lots of work done here and im happy every time

Ni
Review №77

This is always my go to place for any issue I have with my car. Great people, fast service and realistic prices. They will not only help you find out whats wrong with your car, but hello explain it in an easy to understand way.

Jo
Review №78

They were very professional and gave a good and honest assessment of what was wrong with my car.

Ci
Review №79

Great auto shop! Fast, friendly, honest and professional services. No trying to up sell unnecessary work. Will definitely be back for future auto needs.

Ar
Review №80

I was recommended to this auto shop by a close friend. As soon as I called in a day before I knew this was going to be my place for service! The personnel was extremely professional and they really cut to the chase. Workers are honest and it appears they they just want to help you by providing great service!! I would highly recommend this auto shop to everybody! I will definitely be coming back!

to
Review №81

First time there. And I gotta say. It was really good experience. Staff is very friendly. The office area and loby very clean. Im definitely going back for more service on my car.

WM
Review №82

I love this shop!! Mark and Marco rock!!! They are thorough but won’t upsell you. Always willing to explain what they are doing . Check them out the next time your car needs work

Mo
Review №83

Did a replacement for my engine here and a oil change. They are awesome honest people ! Highly recommended!

Je
Review №84

Amazing service! It’s difficult to find a good mechanic shop that takes care of you and your vehicle the way these guys do. I’m certainly glad I found One Way Auto for all of my vehicle needs.

Me
Review №85

They are very very good!! They are all so friendly and comical!! They dang sure wanna see you smile even though you’re upset about having to be at the repair shop!! I’ll definitely use them again and refer all of my family and friends to them!!

BJ
Review №86

Definitely the best mechanic place I have been to .... they are straight forward and reasonably priced.

Li
Review №87

I gave the guys at One Way Auto a call and spoke to Mark to ask when I could make an appointment for an aligned. They were able to take me in nice and quick and work out the kinks!Good guys, always calling with updates and ready for business and questions! I would come here again

Do
Review №88

Best service in Anaheim. I highly recommend them. The staff is outstanding and the mechanics are ASE certified. Very honest mechanics who give you outstanding service for a very competitive price. Marco is an caring mechanic that works with his customers. I highly recommend them. I have check out other mechanics throughout the years and found this mechanic to be the best. Honesty is motto.

Tr
Review №89

I came here for a wheel alignment on my car, this is a nice shop. Customer service was great, price was more than fair, and the waiting room was clean and well-kept. I called just ten minutes before getting there to give them a heads up (and I didn’t have an appointment) and they still got to my car quickly. I highly recommend this shop!

Ru
Review №90

I was recommended by my brother to get my wheel alignment on my Silverado and was left satisfied. Great customer service and shop is very well maintained. Definitely will by returning and will be recommending One Way Auto to friends and family.

Wa
Review №91

Excellent service. I appreciate that they try to explain the issue when its not a common problem.They do their best to get you in and out as fast as possible.

Am
Review №92

Its very nice place and very clean, they take care of customer and help to solve all car problems in quick and good quality.

Ma
Review №93

Mark is always so helpful and kind. This place treats you like family. The whole staff refers you to your first name. They never try to “up-sell.” I have been going to this place for 10 years and have brought in numerous vehicles for my family and I. Was in and out for an oil change in less than 20 minutes!

Ge
Review №94

Got me in within 5 minutes very courteous and kind. Will return with my Volkswagen tomorrow

Cl
Review №95

Came here first time! Very awesome customer service! Fast and did a great job! I recommend others to come here. Thank you for fixing my Car.

My
Review №96

Best in town. Ive been through many mechanics and this is the best place very professional, honest, clean, and timely. Do yourself a favor and stop by.

Vi
Review №97

Called ahead roughly half an hour for an alignment and Mark helped us get squared away for my 02 CRV. Service with a smile and everything was done prompt and perfect. Will be back in the future!

Ji
Review №98

Great place. Fast and quick. Mark was very professional and took care of everything efficiently. I highly recommend.

Ja
Review №99

I came across One Way after having issues with my car stalling and not starting. Marco (the owner) was more than courteous, helpful and knowledgeable! He and his mechanics helped me after business hours and were even kind enough to lend me a rental car. Ive had some pretty bad experiences with shiesty mechanics in the past, but you can trust that One Way is honest, has integrity and will do the right thing. I would definitely recommend them!!!

Kh
Review №100

Great and fast services. Staff is very friendly and knowledgeable!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1562 W Embassy St, Anaheim, CA 92802, United States
  • Site:https://onewayautorepairservice.com/
  • Phone:+1 714-992-2000
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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