Picked up shoes we needed. Business not over crowded. Face mask required.
Wonderful experience, I came in looking for a back brace for heavy lifting, to use at work. The staff was friendly and when they saw that I needed help a couple employees came over immediately, offering me assistance. I was able to find the brace I needed for only 19.99$ and was also able to find a knee brace for a family member who has been looking for one for quite some time. I loved the staff and will continue to shop here after my wonderful experience.
Have shopped at this location many times, most recently for shoes and had a great experience. Well lit shoe area (this one feels extra bright, which is nice) this the seats facing the shoe wall so you can look at all the shoes while trying on a pair. Staff was happy to get all the different styles and sizes and prompt even though there were several of us trying on shoes.They also have good sale prices and an e-exclusive club for those who give them their email address, where you get daily deal coupons. For a relatively small sports store, they have a lot of options.
Bought a trampoline there but it was missing some parts. But the employees and the customer service are phenomenal
Its big 5 they carry ammo nice people
Prices could be a little better but all in all its a pretty good place to shop for athletic gear
Didnt have the shoes I wanted. Took first alternate. Still love the place.
The store was very clean & stocked with everything we were intestered in. The manager of the store helped us himself and was very nice & helpful. We will definitely shop there again.
It was great. I bought a pair of Avia tennis shoes for $20.
Good selection, decent prices.
Good prices but the help leaves a little bit to be desired
Great service. I took my 85 year mother to Big 5 to buy some Bear paw boots. The young man helped us find what we were looking got for. Thank you.
Fantastic clothing, shoes, sports gear. Really pleased with the nice staff they have.
Good customer service, bad if youre going there for paintball gear however
They always have a coupon if you look. Good for winter gear
Decent sports place and they always have sales going on....so you can usually get a good deal on what your looking for.
Went in to get shoes did not see anybody to help me, then when I did they were helping people that got there after me. They just flat out ignored the fact I was even there. I found 1 pair of shoes but wanted different pair they were not on the floor. So in the end I only got 1 pair of shoes instead of 2 pairs like I wanted
I find a deal there every time,friendlyStagg.
We buy all our winter skiing gear here. They always have a coupon in the value packs too.
Great customer service very helpful
Great place with good prices. They could have a better golf selection though. Overall, very good place.
They had everything I needed.
Always great selection of previous year shoes, and hiking gear best prices
So this is on me, but I bought the wrong product lol. Thing is, the staff described what I was looking for to a T. They said that they didn’t have that item, but they had another item that was almost identical to the one I bought. Like I said, I screwed up, so that’s on me, but all the staff on April 10 deserves the biggest raises and the biggest praises. Big love to all of them.
Great place and employees! My only gripe is that I wish it were bigger with more options.
I was sad to see Sports Authority go out of business and realize Big 5 was now our only option in town. But, surprisingly they really stepped up their game (pun intended) and have become a great little go to store for our sports needs. They always have some coupon available to help save a little extra and I have had no issues if I need to return something. Good job Big 5!
Afortable products with decent quality. Weekly sales give variety to the shopping experience. Decent athletic shoes can be found for as little as $20. They carry athletic apparel for all stages from novice to experienced. Something for everyone.
Ive always loved Big 5 Sporting Goods store. They always have Great deals. The Employees are always polite and helpful.
So what constitutes the 5 in Big 5? So I had a question about the differences between girl shoe sizes and boy shoe sizes. Either the explanation from the high school kid was way too advanced for my tiny brain or he forgot what he was talking about 2 seconds into his explanation.
Staff here seems to always be different people every 6 months, but they are ALWAYS friendly and helpful. Their prices are OK, but their sales are AMAZING! I have gotten some really AWESOME bargains here by looking at their sales flyer on their website and then going into their store. One of the BEST places in town for shoes!
Will go here from now on!
Good place for sports equipment of all kinds
Lots of good stuff packed into this little store. Weve always had good experiences here. Past purchases include baseball/softball equipment, knives, shoes, basketball hoop, and chairs to mention a few. Would recommend.
The people who work there are always helpful! Also, I really appreciate the coupons!
Great service! Helpful employees!
My son was excited about the great selection of soccer cleats. Along with the selection, sales and coupons also made the visit productive. It was the first place we visited look for cleats and turned out to be the last place as well.
Relating to outdoor stuff they have a great inventory! If I cant find it anywhere else more than likely they will have it in stock and for a reasonable price!
Tons of stuff for men and youth but extremely lacking on the womens options. I have to pick between youth larges or shop mens stuff if Im looking for more then a sports bra and leggings. No greeting and no help unless you go looking for it. Three stars because one employee did help me when I asked and was nice plus I did walk away with mens items that will work. The other two employees were quite lazy sitting up front while I could tell customers needed help. Really unfortunate considering they are one of the few sports stores around and used to be one of my favorite places to shop. Hopefully they will see the potential this place has before they are gone too.
Didnt have what we were looking for but very friendly staff
Great place. great prices. Very helpful staff!
They had what I was looking for and the associate (Kaige) was very helpful and extremely knowledgeable. He made my experience there exceptional!!
Great store. Good price on basketball and soccer shoes. Only downside not enough mens selection for shoes. Also staff is helping and friendly
Polite staff, had some good sales going on.
Very friendly service and they have a great selection of the sporting equipment you need. And if they dont have anything you need, they tell you where to go to get it
If you need shoes for a better price they have good deals.
Great customer service!
I dont suggest going in here with your kids!! Theres so many great Sporting goods and Summer fun items....we went in for a Basketball hoop...and left with 3 huge, full bags...lol
Okay place. Not much customer service though.
Packed. Lots of goods
Stopped in for a little Christmas shopping. Big 5 in Idaho Falls no longer carries snowboarding items. Seems a little weird for Idaho. Not much else in there to look at other than clothes.
These guys were amazing! My daughter got a gift for Christmas that was too small. No hesitations, they let her exchange it for something else. Excellent staff!!!
Big Five always has great bargains. It is fun to shop there. Their staff always friendly n helpful!
I am giving them a 4 because they didnt have cards. I have a 1 year old son, and I was going in to buy 2 larger items. However, Someone did ask and help me out to the car. Thank goodness I also had my stroller.
Nice place to get sport equipment, clothes or shoes. However, the employees seem like they dont want to be there. They act bored.
Its worth the drive past the bigger box sports store to actually find what Im looking for and get good customer service.
The gentleman in the shoe department was really helpful. Otherwise, the rest of the employees act like your not visible.
Good as always. My kids like the selection in the shoe department and mom likes the prices.
Great value on shoes of any kind
Great service. Great prices. Great products. I really appreciate this place.
When bigger brand name stores didnt have what we were after, we got lucky and Big 5 had what we needed. Bonus: it was even on sale. ❤ having them in town
Cheap fishing equipment no hunting gear worst clod weather gear money better spent at wal-mart
Decent value and supply of sporting goods from shoes to equipment.
Great customer service. Helped me out to car with heavy equipment two different visits. They are on the ball.
Went to check out some shoes they had on sale and no one was around. We walked all the way to the back and never saw a single employee. We had to yell hello is anyone here several times before someone came out of the back. They didnt apologize but said do you want something?. Im surprised they are still in business with the way they run their business. We did not buy the shoes and will be getting them at another store.
Way overpriced. Asked a mngr once about an item I purchased for 100.00 less elsewhere, got told they charge California prices. Company policy. Service has always been wonderful though.
They had a nine pump when I needed one before a big freestyle show in the parking lot next door. -it was expensive, but had worked upuntil the time the glass broke on the gauge. The store had higher prices than Walmart, but better selection for the sports enthusiast. They dont cater to bmx much at all, so I dont frequent the place in any respect.
Decent selection/variety of sporting equipment. Very easy to locate what you need in such a small store too.
If I could give this place zero stars, I would. The staff is horrible and even the manger is useless
Amazed at how much has changed fornour big 5. I look forward to gathering all my sporting equipment from them. Even my leasure items
Seems to have decent prices, good selection, and had a good selection of softball gear.
Like there prices nice staff good place if ya have big feet always find shoes I need
Great staff and had what we were looking for
Great for going out in the open wild or just to get for fun
Great place for quality sports equipment.
I have lots of trouble finding shoes my size, because most brands only have size 6 and up in women, and Im a size 5. But a staff member helped me hind some shoes in my size of course we had no luck in women shoes so he suggested me to try in the kids area (something that I dont really like to do but oh well) and well I found a pair. That made my day, because most of the time I go to shoe stores and come home empty handed.
Poor selection of mens shoes, employers to busy bouncing a tennis ball to pay attention. Wasted time
Great product
Great service buying shoes,and great price
Got what I was looking for at a good price. Suggest subscribing to their coupons.
I bought my Mosin Nagant here. In fact, I got 5 of them. The prices at the time were $99 per rifle. I couldnt have made a better firearms related purchase. Great services.
Great selection . They stand by their products.
Its okay for basic sporting goods. Anything upper level is not in stock.
Great customer service and very affordable, quality products
Good sporting goods store. Has a large variety of items for how small the store is.
Best sporting goods place around Idaho Falls!
Good selection of items for multiple activities
Poor slection of shoes for boys. Staff is kind and helpful.
Very good place... good stuff n deals...
Sometimes good bargains but terrible customer service. Be prepared to be ignored
A great place for good used sports equipment
Kinda a RIP off
They have a great selection of shoes at reasonable prices.
Reasonable price! Love this place.
Good price on boat life vests
Nice employees and good selection
Best prices and good selection of all kinds of goods
Great service as usual 👍 😀
Usually overpriced but much better prices than sportsmans or Cabelas.
Its a good store, staff are nice too.
Pickle Ball is our new passion, and Big 5 had what we needed.